writing 500 international student entry program
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Writing 500 International Student Entry Program. CAPSTONE TEACHING DEMONSTRATION Provincial Instructor Diploma Program (PIDP) Beth Soriano 20 March 2011. ENGAGING MEMO WRITING: Mind Mapping and Problem Solving as Tools A Lecture-Workshop. - PowerPoint PPT PresentationTRANSCRIPT
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Writing 500
International Student Entry Program
CAPSTONE TEACHING DEMONSTRATIONProvincial Instructor Diploma Program
(PIDP)
Beth Soriano20 March 2011
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ENGAGING MEMO WRITING: Mind Mapping and Problem Solving as Tools
A Lecture-Workshop
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Learning Outcome: The students will be able to draft a mind map of a topic for a memo writing exercise and appreciate problem solving as a creative part of learning.
Objectives:• Identify the purposes, general parts, and format of a business
memo.• Showcase mind mapping as creative tool for preparing a
memo.• Facilitate accomplishment of the assignment by providing guide
steps for mind mapping and strategies for problem solving.
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STEP 1
BREAK EACH SIDE OF THE EGG
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STEP 2
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Note:If the egg hasn’t popped out, use your fingers to gently separate the shell and membrane from the egg itself.
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For students to see and know how looking at two sides of a problematic situation or issue fast tracks problem resolution.
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Writing 500: Memos
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PURPOSE
1. They bring attention to problems.2. They solve problems.
• Inform reader about new information like policy changes, price increases, etc.
• Persuade the reader to take an action, such as attend a meeting, or change a current production procedure,etc.
Regardless of the specific goal, memos are most effective when they connect the purpose of the writer with the interests and needs of the reader.
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AUDIENCE
• Ensure that all of the people that the memo is addressed to need to read the memo
• If it is an issue involving only one person, do not send the memo to the entire office.
• Be certain that material is not too sensitive to put in a memo; sometimes the best forms of communication are face-to-face interaction or a phone call.
• Memos are most effectively used when sent to a small to moderate amount of people to communicate company or job objectives.
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PARTS OF A MEMO
• Heading 1/8• Opening • Context 1/4 • Task • Summary 1/2 • Discussion• Closing 1/8• Necessary Attachments
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PARTS OF A MEMO
HEADING SEGMENT
Address the reader by the correct name and job title
Addressee: Use correct name and job title
Subject: Be specific and
concise
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Opening Segment
• Sets the purpose of memoIncludes overview of the ff:• Purpose • Context and Problem• Specific Assignment or Task
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Context
• Event, circumstance, background of the problem you are solving
“Through market research and analysis…”
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Task Segment
• Describe what you are doing to help solve the problem
If action is requested:“You asked that I look at…”
If you want to explain intentions:“To determine the best method of promoting the new fall line, I will….”
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Summary Segment
• Not necessary unless memo is longer than a page
• Brief statement of key recommendations reached
• May include references to methods and sources used in research
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Discussion Segments
• Longest portions of the memo
• Include details that support ideas• Begin with most important information• Start with most general info to specific or
supporting facts
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Closing Segment
• Close with courteous ending that states what action you want reader to take
“ I will be glad to discuss this recommendation with you during our Tuesday trip to the spa and follow through on any decisions you make.”
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Necessary Attachments• Lists, graphs, tables,etc.
Refer attachments in memo and add a notation about what is attached
Attached: Focus Groups Results, Jan-March 2011Contributors: Guan Ze, Bruce; Wang, Jamie; Nguyen, QuangSummary
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FORMAT
• Follows general guidelines of business writing• Usually a page or two long• Single-spaced• Left justified• Skip a line between sentences to show new paragraphs• Use headings
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Let us work on the assignment!
• Think of an organization/institution and a change it might be considering
• Identify a topic and arrange a relevant survey of a small group of consumers
• Write a memo describing your findings• Be ready to display your report in class
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MINDMAPPING
• Think of an organization• Identify changes it might be considering• Identify a TOPIC• Choose your small group of respondents• Run a survey• Describe findings in a memo
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QUESTIONS• How did you feel as you were
going/observing through the activity?•Would you consider using mind
mapping for your assignments?
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MNEMONICS
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CHECKLIST OF ACCOMPLISHMENTSLearning Outcome: The students will be able to draft a mind map of a topic for a memo writing exercise and appreciate problem solving as a creative part of learning.
Objectives:• Identify the purposes, general parts and format of a business
memo.• Showcase mind mapping as creative tool for preparing a
memo.• Facilitate accomplishment of the assignment by providing guide
steps for mind mapping and strategies for problem solving.
![Page 36: Writing 500 International Student Entry Program](https://reader035.vdocuments.net/reader035/viewer/2022062501/568168b2550346895ddf7aec/html5/thumbnails/36.jpg)