writing for real people...example-sentence coding mrs. jones saw mary’s dog bite the man. (1) she...

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Writing for Real People Writing for Real People ( ( not not your professors) your professors)

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Page 1: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Writing for Real PeopleWriting for Real People((notnot your professors)your professors)

Page 2: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

IntroductionIntroduction

Are you ready to write?Overall structureParagraph level tipsSentence level tipsFinal Polish

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Page 3: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Are You Ready to Write?Are You Ready to Write?

Page 4: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Elements of A FindingElements of A Finding

Old Reliable for Any Kind of Report:Criteria – What should be?

Condition – What is actually occurring?

Cause – What is the reason for the difference between the criteria and the condition?

Significance – Why do we care that the condition does not match the criteria?

Conclusion – What should be done to address the difference between the criteria and the condition?

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Page 5: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Is Your Story Complete? Is Your Story Complete?

Organize your thoughts:What issue or problem are you trying to fix?

Why is the issue or problem important?

What action do we want taken in response?

How will your recommendations fix the highlighted problem?

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Page 6: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Overall Structure:Overall Structure:Make it easy for your readersMake it easy for your readers

Page 7: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Use a Deductive PresentationUse a Deductive Presentation

Conclusion first, followed by supporting points

The dog bit the man• Three witnesses saw the attack • Man’s bite mark matched dog’s teeth• Dog had bad rep

This is the opposite of most academic work

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Page 8: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Give Your Reader A Map Give Your Reader A Map

Write for busy readers

Provide features that make it easy for busy readers to quickly grasp the report’s major messages

The headings’ order should parallel the points in the introduction

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Page 9: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Choose A LogicalChoose A LogicalFlow of InformationFlow of Information

This is a matter of judgmentPossible ways of ordering information include• By significance

• Chronologically

Write major points on post-it notes, then organize• The team can help decide which order is best

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Page 10: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Keep the Report Focused Keep the Report Focused

If your ideas fall into two or more disparate categories, consider splitting them into multiple reports

• Raises the visibility of the parts

• Faster to write than working hard to force two unlike pieces together

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Page 11: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Provide a ReportProvide a ReportIntroductionIntroduction

Provide an introduction summarizing the message and providing a guide to what follows

Example“Mary’s dog bit the man. Three facts support this conclusion. First, three of her neighbors witnessed the incident. Second, the bite mark on the man matches her dog’s mouth. Third, her dog has a history of biting.”

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Page 12: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Keep the Background ShortKeep the Background Short

Does some of the background information belong in the finding or questions and answers section?

• Busy readers may skip the background section completely

Would some material be better placed in an appendix? (Such as methodology?)

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Page 13: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

If in Question and Answer Format, theIf in Question and Answer Format, theAnswer Should Directly Follow the QuestionAnswer Should Directly Follow the Question

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This: Not This:Did Mary’s dog bite the man?

Did Mary’s dog bite the man?

Yes, Mary’s dog bit the man. Dog bites can pose serious heath risks including infection and disease.

Dog bites can pose serious health problems including infection and disease. Mary’s dog bit the man.

Page 14: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph Level:Paragraph Level:Set up your flowSet up your flow

Page 15: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph LevelParagraph Level

The topic sentence rules the paragraph

It presents the subject and controlling idea

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Page 16: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph LevelParagraph Level

Tip 1:

Ensure that the first sentence is indeed the topic sentence.

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Page 17: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph LevelParagraph Level

Tip 2:

Ensure that the rest of the sentences support or explain the first.

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Page 18: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph LevelParagraph Level

Are related thoughts together?

• Code the different topics/subjects in the report

• Sentences with the same code should be put in the same paragraph

• Sentences that essentially repeat the same information should be deleted

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Page 19: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

ExampleExample--Sentence CodingSentence Coding

Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points out that it is a large dog, with canine teeth 2 inches long. (2)

The forensic report showed that the length of the dog’s canine teeth, 2 inches, matched the puncture wounds on the man’s arm. (2)

Mrs. Smith also saw Mary’s dog bite the man. (1) She says that Mary has been warned about keeping the dog muzzled. (3)

Mrs. Reed saw Mary’s dog bite the man. She reported …(1)

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Page 20: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

ExampleExample--Reordering IdeasReordering Ideas

Three witnesses saw Mary’s dog bite the man, Mrs. Jones, Mrs. Smith, and Mrs. Reed. They reported…(1)

The mouth of Mary’s dog matches the bite wound. The forensic report showed that the puncture wounds in the man’s hands were two inches long. This matches the dog’s 2-inch canine teeth. (2)

Mary’s dog has a history of biting people. Mary has been warned that she will have to pay a fine if she does not keep the dog muzzled. (3)

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Page 21: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph LevelParagraph Level

Tip 3:

If extra actors join the paragraph, introduce them in relation to the main subject.

The dog, bred by Tom Cruise, rather than

Tom Cruise bred the dog…21

Page 22: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph LevelParagraph Level

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Tip 4:

Use transitions among sentences to help flow.

Page 23: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph LevelParagraph Level

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Tip 5:

Make sure who or what pronouns refer to is clear.

Page 24: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

ExampleExample--Fuzzy PronounsFuzzy Pronouns

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National research has shown that community-based alternatives to residential placement can effectively address these risk factors. They have led to several hypotheses.

Page 25: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph LevelParagraph Level

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Tip 6:

Be consistent in your references.

Page 26: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

ExampleExample--Inconsistent LabelsInconsistent Labels

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The Criminal Justice Training Commission oversees training for all certified law enforcement officers. The commission determines the hours and type of training each cop must complete. Many traineesbecome correctional officers in prison; these guards have a hard job. Low pay drives many officers to change jobs.

Page 27: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Paragraph LevelParagraph Level

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Tip 8:

Lend the reader a hand.

Page 28: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Example Example –– Reader AssistanceReader Assistance

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Overly-long paragraphs appear daunting• Break them up

Use organizers such as bullets, tables, or charts for detailed informationBe sure exhibits have message titles

Page 29: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Group Exercise 1Group Exercise 1

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Page 30: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Sentence Level:Sentence Level:Time for fineTime for fine--tuningtuning

Page 31: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Sentence LevelSentence Level

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While a small unit of thought, a lot goes on here.

Page 32: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Sentence LevelSentence Level

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Tip 1:

Check the subject/verb agreement.

Page 33: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Group Exercise 2Group Exercise 2

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Page 34: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Sentence LevelSentence Level

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Tip 2:

Voice: Sometimes, but rarely, passive is needed.

Page 35: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

ExampleExample--Passive VoicePassive Voice

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In Fiscal Year 2005-06, 33,464 offenders were released from prison.

The decision to retain the inmates was made in 2004.

Page 36: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Sentence LevelSentence Level

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Tip 3: Use care with words!

• Accuracy• Tone• Jargon• Robust but not superlative

Page 37: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Sentence LevelSentence Level

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Tip 4:

Don’t use a $50 word when a 5 cent word will do.

Page 38: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Example: Brevity = ClarityExample: Brevity = Clarity

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due to the fact that sincefor the purpose of tohas the capability canin the near future soon

Page 39: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Sentence LevelSentence Level

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Tip 5:

Curb your phrases and clauses.

Page 40: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

ExampleExample--Tell What Not HowTell What Not How

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Mary’s dog bit the man.

vs.

After interviews, dental analysis, and a review of police files, we reached the conclusion that the man had been bitten by Mary’s dog.

Page 41: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Consolidating the monitoring staffs would strengthen the internal monitoring system.

vs.The consolidation of the monitoring staffs into a single monitoring unit would facilitate the strengthening of the internal monitoring system.

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ExampleExample--Cut Excess PhrasesCut Excess Phrases

Page 42: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

The students at community colleges that do not pass competency tests must take college preparatory classes.

You can call your mother in London and tell her about George taking you out to dinner for just sixty cents.

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ExampleExample--Check the ModifiersCheck the Modifiers

Page 43: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Sentence LevelSentence Level

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Finally, Tip #7:

W.O.F.A.

Page 44: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Final PolishingFinal Polishing

Page 45: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Is the Report Too Long?Is the Report Too Long?

Does it contain extraneous information?

• “The dog’s name is Fido”

Is it too detailed?

• “The dog’s canine teeth were 2.543 inches apart”

Is it unnecessarily repetitive?

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Page 46: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Is the Report Too Short?Is the Report Too Short?

Is it missing• Points that are essential to understanding the

message?• Sufficient explanation of critical information?• Examples or data needed to make it convincing

What if we reported only Mary’s dog’s history of biting?What if we didn’t mention a previous warning Mary received about muzzling the dog?

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Page 47: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

Is the Tone Appropriate?Is the Tone Appropriate?

Is it overly harsh given the circumstances?Is it overly lenient?How is it likely to be received by key stakeholders?• If they will like your major finding, make that your

headline• If they will dislike your major finding, perhaps

putting the criteria first will help soften the message

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Page 48: Writing for Real People...Example-Sentence Coding Mrs. Jones saw Mary’s dog bite the man. (1) She says it’s not the first time that dog has bitten someone. (3) She also points

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QuestionsQuestions& Comments& Comments