writing winning resume

Upload: tanjina-islam-tanny

Post on 07-Apr-2018

217 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/6/2019 Writing Winning Resume

    1/66

    Writing Winning

    CV/Rsum/Cover Letter

  • 8/6/2019 Writing Winning Resume

    2/66

    Presentation Roadmap

    What is CV/Rsum

    CV/Rsum writing

    CV/Rsum finalization Cover Letter writing

  • 8/6/2019 Writing Winning Resume

    3/66

    What is CV/Rsum

    It is vitae (not vita) because "life" in the phrase "course of life"

    ... is in the genitive singular....

    A Curriculum Vitae (CV) resembles a resume in many ways,

    but is more specifically focused on academicachievements.

    Use a CV for teaching or research opportunities, applying forfellowships or for further academic training. Some researchpositions in industry may also prefer a CV rather than a

    resume.

    Curriculum Vitae Curriculum Vitae

    Course Life The Course of Ones

    Life

    Latin

    Word

    Meaning

  • 8/6/2019 Writing Winning Resume

    4/66

    What is CV/Rsum

    IT IS NOT

    YourAutobiography

    Your Complete Obituary

    IT IS

    A brief summary of your qualifications, education, andexperiences relevant to your job search objective

    ITS PURPOSE IS

    Not to Obtain a job

    To Obtain an Interview (YOUget the job)

  • 8/6/2019 Writing Winning Resume

    5/66

    How long do employers typically look at a

    resume? A. Less than 30 seconds

    B. 3 Minutes

    C. 1 Minute

    Employers will spend less than 30 seconds

    reviewing your resume; Therefore, the information must be conveyed in

    a clear, well-organized style.

  • 8/6/2019 Writing Winning Resume

    6/66

    Your Rsum Is Your Advertisement

    A sense of purpose - Why are you sending the rsum?

    Focus on achievements - What separates you from everyoneelse?

    Accuracy - Was it 2003 or 2004? Find out!!

    Clarity and Simplicity - This is not the time to try to use the wordantidisestablishmentarianism in a document.

    Salesmanship - What measurable facts can you provide?

    A sense of person behind the resume -This flat piece of paperneeds to sing and dance so the employer will want to meet you inperson.

    Credibility - More than 80% of rsums contain some stretch of thetruth. Dont do this. If you lose your professionalism, it will be nearlyimpossible to get it back.

  • 8/6/2019 Writing Winning Resume

    7/66

    THE 20 SECOND RULE

    If you havent presented the most important

    information about yourself in the top half of the

    first page of your resume, you can probably

    forget about getting the job.

    Taken from The 110 Biggest Mistakes Job Hunters Make by Richard L.

    Hermann and Linda P. Sutherland

  • 8/6/2019 Writing Winning Resume

    8/66

    Learning Objectives

    Understand:

    The purpose of your resume

    The key components of a resume

    How to choose the best resume format How to write clear, concise accomplishment statements

    How to edit/proof your resume

    Draft:

    An accomplishment statement A professional profile/summary statement

    A Resume

  • 8/6/2019 Writing Winning Resume

    9/66

    What do you know already?

    1. What is a resume?

    2. What is the key purpose of a resume?

    3. What are differences of a resume today vs. aresume in the past?

    4. Do you need a resume to get a job?

    5. How many times will you rewrite your resume, andhow long will it take?

    6. How many pages should it be?

    7. How much time does an HR person spend readinga resume?

    8. What key information should be included in aresume?

  • 8/6/2019 Writing Winning Resume

    10/66

    Preparation Phase

    Beginning Resume

    ReviewAccomplishments

    Define

    Abilities

    Match up

    Interests

    Strengths!Career

    Objective

  • 8/6/2019 Writing Winning Resume

    11/66

    What should be included?

    Summary/professional profile Professional experience

    Companies

    YEARS of employment

    Job scope statements

    Job titles

    Accomplishments

  • 8/6/2019 Writing Winning Resume

    12/66

    What should be included?

    Education Professional development / training

    Technical skills

    Licenses & Certifications

    Professional affiliations / memberships

  • 8/6/2019 Writing Winning Resume

    13/66

    Resume Heading

    Contact Information and Letterhead Your name and contact information belong at the very

    top of your resume.

    Your name should stand out. Make your name at least

    two font sizes larger than the resume text. For example,a 12-point font resume will have a 14-point font name.You may also use all capitals and/or bold.

    You may include more than one address if you have atemporary (school) address and a permanent address.

    Include your e-mail address if you have one and only ifyou check it regularly.

    Below, or next to, your addresses include your telephone number.

  • 8/6/2019 Writing Winning Resume

    14/66

    Sample Resume Headings

    AsifAhmedHouse # 34, Road# 19/A

    Banani, Dhaka-1213

    Phone: (802) 999-9999, Mobile: 01610000000

    E-mail: [email protected]

  • 8/6/2019 Writing Winning Resume

    15/66

    Career ObjectiveA Resume withoutaJob Targetislikeabookwithoutatitle!

    Beginning of the resume or in cover letter

    Target it to a specific job or employer if possible

    Keep it concise, avoid unnecessary words

    Avoid the all purpose type of objective

  • 8/6/2019 Writing Winning Resume

    16/66

    Career Objective

    The career objective is a brief statement, usually onesentence, describing the position you are seeking.

    Must be clear but not too broad to suggest lack of a

    career focus. Not too vague to suggest lack of direction.

    The objective should explain what you can do for thecompany, not what the company can do for you -- this,remember, is the whole purpose of a resume.

    Avoid clichs such as "challenging, rewarding career","growth oriented firm", or "to work with people".

  • 8/6/2019 Writing Winning Resume

    17/66

    Career Objective

    Examples of objective statements: Good: Product management position in the

    pharmaceutical industry

    A position involving analysis, design, and

    implementation of management information systems A position as school guidance counselor

    Entry-level position in human resources with generalistresponsibilities

    Poor: To pursue a challenging, rewarding career with agrowth oriented firm directly working with people

  • 8/6/2019 Writing Winning Resume

    18/66

    Career Objective

    Remember:

    The resume explains what you can do forthe organization, not what the company

    can do for you!

  • 8/6/2019 Writing Winning Resume

    19/66

    Professional Experience &

    Accomplishments

    Makesandsupports yourcase

    Last jobfirst

    Detaillast10-15 years,what

    youare,notw

    hatyouw

    ere. Companydescriptionis

    optional.

    Include Job ScopeStatements.

    Strengths,contributions,andaccomplishmentsarebulleted.

    NAME

    Street AddressCity, State, ZIP Code

    Telephone

    Email

    SUMMARY

    PurchasingAgent with extensive experience indomestic and international manufacturing. Solidbackground in logistics, procurement, material andproduction control. Broad

    PROFESSIONAL EXPERIENCE

    ABC COMPANY, NYC, NY 19XX-200X

    Majorinternationalwidgetmanufacturingcompanywithsalesof$XB worldwide.

    Senior Purchasing Agent

    Purchased raw materials for the widgetmanufacturing operations. Supervised 4

    purchasing clerks.

    y Accomplishment #1

    y Accomplishment #2

    yAccomplishment #3

  • 8/6/2019 Writing Winning Resume

    20/66

    Scope Statements

    Answers the questions:

    What were you hired to do?

    A

    t what level? For whom?

    With whom?

  • 8/6/2019 Writing Winning Resume

    21/66

    Scope Statements

    Demonstrates specific experience or role

    Qualifies you for a position

    Begins with an action verb Includes dimensions, range, staff size, budget

    and reporting relationship, if relevant

    Demonstrates general experience and

    responsibilities

  • 8/6/2019 Writing Winning Resume

    22/66

    Responsibility or Accomplishment?

    Responsibilities:

    The tasks and activities you were hired to do

    Accomplishments:

    The results you produced and how you achievedthem

  • 8/6/2019 Writing Winning Resume

    23/66

    Accomplishment Statements

    Support your career goal

    Highlight actions which showcase your

    strengths

    Appear in bullet form for easy readability

    Based on your CARs Challenge, Action, Result (CAR)

    Why should we believe you can do what you say you can do?

  • 8/6/2019 Writing Winning Resume

    24/66

    CAR

    Challenge: What was the situation?

    Action

    :What did you do and how?

    Result: What was the impact?

    Challenge not usually included on your

    resume.

    Accomplishments

  • 8/6/2019 Writing Winning Resume

    25/66

    Accomplishment Statement Samples

    Not specific Conducted many training programs in several states which

    reduced problems.

    Better

    Best Reduced customer complaints by 22% in a 6-month period by

    conducting more than 45 service technician training programs

    throughout an 8-state region.

    Conducted more than 45 service technician training programs

    throughout an 8-state region reducing customer complaints by22% in a 6-month period.

  • 8/6/2019 Writing Winning Resume

    26/66

    Accomplishment Examples

    Improved support services 50% in 6 months bylaunching support program that improved the technicaldelivery of service co-provider.

    Researched and recovered $25 million in out-of-

    balance conditions during bank systems conversionand post conversions.

    Increased revenue $2 million by designing andimplementing an automated customer follow-upprogram.

    Reduced average customer call-waiting time to 30seconds from 2 minutes by designing and implementinga call triage system.

  • 8/6/2019 Writing Winning Resume

    27/66

    Avoid OverUsed Phrases

    Instead of: Experience working in fast paced environment.

    Try: Registered 120+ third shift emergency patients per7 hour shift. Best?

    Instead of:

    Excellent written communication skillsTry: Wrote jargon free user guide for 11,000 users.Best?

    Instead of: Team player with cross functional awareness

    Try: Collaborated with clients, A/R and Sales to increase

    speed of receivables and prevent interruption of serviceto clients. Best?

  • 8/6/2019 Writing Winning Resume

    28/66

    Accomplishment Draft

    Draft:

    Few accomplishments

    5minutestowrite

  • 8/6/2019 Writing Winning Resume

    29/66

    Education

    Furthersupports yourcase

    Startwithhighestlevelof

    achievement.

    IncludeCollege, Training,Seminars,Certifications,ProfessionalDevelopment.

    Identifymajorifrelated.

    Yearsareoptional

    NAME

    Page 2

    ABC COMPANY, NYC, NY 19XX-200X

    Majorinternationalwidgetmanufacturingcompanywithsalesof$XB worldwide.

    Senior Purchasing Agent

    Purchased raw materials for the widgetmanufacturing operations. Supervised 4purchasing clerks.

    y Accomplishment #1

    y Accomplishment #2

    yAccomplishment #3

    EDUCATION

    PROFESSIONAL DEVELOPMENT

    MEMBERSHIPS

    AWARDS

  • 8/6/2019 Writing Winning Resume

    30/66

    Education

    WHA

    T

    WHERE

    WHEN

  • 8/6/2019 Writing Winning Resume

    31/66

    Other Sections

    Affiliations and memberships

    Military experience

    Awards/honors Technical skills

    Licenses and certifications

    Remember, Is it RELEVANT?

  • 8/6/2019 Writing Winning Resume

    32/66

    Professional Profile/Summary

    Considered by many to be MOST importantpart of your resume!

    600 managers surveyed: overwhelmingmajority agreed.

    Only about 5% of resumes contain this keysection.

    Robin Ryan(authorofWinning ResumesandWinningCoverLetters)

  • 8/6/2019 Writing Winning Resume

    33/66

    Summary

    State yourcase,whatareyourqualifications?

    Positioningstatementthathighlights qualificationsandareasofexpertise, Unique

    Selling Points, StrengthsandDeliverables.

    Industries,positionsandfunctions youveheld,rangeandscope.

    NarrativeorNarrativefollowedbybulletpoints.

    Usuallywrittenlast.

    NAME

    Street Address

    City, State, ZIP Code

    Telephone

    Email

    SUMMARY

    PurchasingAgent with extensive experience indomestic and international manufacturing. Solidbackground in logistics, procurement, material andproduction control. Broad

    PROFESSIONAL EXPERIENCE

    ABC COMPANY, NYC, NY 19XX-200X

    Majorinternationalwidgetmanufacturingcompanywithsalesof$XB worldwide.

    Senior Purchasing Agent

    Purchased raw materials for the widgetmanufacturing operations. Supervised 4

    purchasing clerks.

    y Accomplishment #1

    y Accomplishment #2

    yAccomplishment #3

  • 8/6/2019 Writing Winning Resume

    34/66

    SummaryHighlights your experience and differentiates you from other

    candidates. Experienced in both line management and staffpositions in the following areas: facilities management,

    operations and finance.

    Details the relevant functional expertise. Customer and vendor

    relationship development, productivity reporting and qualitycontrol.

    Links your strengths to results, successes and contributions you

    enjoy.

    You may include environment description where you do your best

    work and a personal statement about your work style: Thrives in

    a constantly changing environment.

    Those in technical areas might include their technical skills as the

    last component of the Summary (otherwise these go at the end of

    the resume.)

  • 8/6/2019 Writing Winning Resume

    35/66

    Key Word

    What are Key words?

    Do you know the key words for yourprofession?

    Key words relate to your qualifications: Technical expertise

    Industry jargon

    Product knowledge

    Personality traits

    Academic credentials

    How to determine your key words Review ads and job postings for your targeted jobs

    Review company websites and how they describetheir culture and employees.

  • 8/6/2019 Writing Winning Resume

    36/66

    Key Word Samples

    Administrative

    Document preparation

    Word processing

    Special projects

    Administrative support

    Team player

    MS Word 2007

    Multi-line phones

    Scheduling/organizational skills

    80 wpm

    Excel

    Web Designer

    Windows

    Internet servers

    Page Mill

    HTML

    PDF

    Photoshop

    Project coordination

    Sales

    Exceed quota

    Travel

    Lead generation

    Customer support

    Inside sales

    Presentation skills

    Account management

  • 8/6/2019 Writing Winning Resume

    37/66

    Key Word Qualification Summary

    Sales professionalAchievement oriented sales professionalwith 15 years

    of success in international trade and global

    marketing. Skilled in developing marketingprograms, coordinating new product introductions

    and providingcustomer support. Experience includes

    cold calling, new business development and key

    account management.

    Ratherthan

    Achievement oriented with 15 years of successfulexperience and proven ability to meet objectives,communicate with clients, and quickly excel in newindustries

  • 8/6/2019 Writing Winning Resume

    38/66

    Choosing a Resume Format

    CHRONOLOGICAL FUNCTIONAL

    Name/Address/Phone/Email Name/Address/Phone/Email

    Objective (optional) Objective (optional)

    Summary Summary

    Professional Experience

    (including selectedaccomplishments)

    Selected Accomplishments

    (under specific functional areasof expertise)

    Education Professional Experiences

    Company name, city, state, dates

    Job titles

    No job scope or accomplishmentstatements

    Optional Sections Education

    Optional Sections

  • 8/6/2019 Writing Winning Resume

    39/66

    Choosing a Resume Format

    CHRONOLOGICAL FUNCTIONAL

    A Chronological format calls thereaders attention to your recentexperience.

    A Functional format directs the readerto your functional strengths andqualifications.

    Continuing in the same occupation orindustry

    Making a significant career change(production to sales; financial

    planner to teacher)

    Career shows steady growth withprogressive responsibilities

    Job objective is different from yourexperience

    Job objective is similar to recentexperience

    Experience is gained in different,relatively unconnected jobs

  • 8/6/2019 Writing Winning Resume

    40/66

    Hybrid

    Purpose similar to functional

    Combines both the key features of the functionaland the chronological resume.

    Key accomplishments listed right after summary

    Professional experience written the same aschronological, including job scope andaccomplishment statements.

    Most recruiters prefer chronological with jobscope statements or hybrid over functionalresume.

  • 8/6/2019 Writing Winning Resume

    41/66

    Hybrid Resume

    Summary

    Key Accomplishments

    Work Experience

    Job scope statement

    Remaining accomplishment statements

    Other Sections

  • 8/6/2019 Writing Winning Resume

    42/66

    Print and On-line Resumes

    WORD VERSION INTERNET VERSION

    Smith-Mary.doc Smith-Mary.txt

    Used for:

    Printing

    Face-to-face

    Attaching to email

    Used for:

    Posting on-line

    Copying and pasting

    into email messages

    Includes appropriate

    formatting forattractiveness

    Unformatted for use in

    electronic or digitalapplications

    Caution when working with newer Windows versions: .docx files

  • 8/6/2019 Writing Winning Resume

    43/66

    The Internet Resume

    Tips Create and save plain text version

    - No italics, lines, graphs, columns or underlining

    - Limit to 60 characters or 6 inches wide

    - Include Keywords

    Proof, edit, proof

    Cut and paste into on-line posting sites

    Print out selected areas to proof before posting

    When emailing a Word resume, consider saving it as a PDF and then

    mail

  • 8/6/2019 Writing Winning Resume

    44/66

    Testimonials:Who might be on your reference list?

  • 8/6/2019 Writing Winning Resume

    45/66

    Ideal References

    Get a minimum of2 references - people whocan attest to your work habits, skills, andaccomplishments

    Current or past employer(s)/supervisor(s)

    Inform reference of your career objective andgive them a copy of your resume

    Professors

    Advisors Coaches

    Internship, field experience, or communityservice supervisor

  • 8/6/2019 Writing Winning Resume

    46/66

    May Include on the Bottom of Resume or

    Attach Reference Contacts with Your Resume Name, title, company, address, phone #

    Or indicate at the bottom of the resume that:

    References are Available on Request References

    Available References will be Furnished upon

    Request (optional)

  • 8/6/2019 Writing Winning Resume

    47/66

    Sample Presentation of

    Reference Information

    ReferencesMr. Charles Amey, IIIInstructor,Hospitality Industry Management ProgramChamplain CollegeP.O. Box 670 [email protected], VT 05402-0670 (802) 651-5988

    Mr. Milton SmithField Experience SupervisorABC Conference Center208 Main Street [email protected]

    Burlington, VT 05401 (802) 888-8888

    As a general rule, have at least two references.

  • 8/6/2019 Writing Winning Resume

    48/66

    Top Tips to Remember:

    Clear, Consistent, and Concise

    Proof proof proof!

    Write your own resume! Speak to your audience

    Easy to read

    Well organized

    Honest

    Dynamic word choice

    Flawless

    Update frequently

  • 8/6/2019 Writing Winning Resume

    49/66

    Resumealways changingBe Strategic in Enhancing your Resume!!!!

    Resume development is on ongoingprocess.

    Enhance your experience, qualifications,

    and leadership qualities over the nexttwo years.

    Keep a folder of your accomplishments.

    Update your resume regularly.

  • 8/6/2019 Writing Winning Resume

    50/66

    Build your resume as an

    investment in your future

    that will support you on your journey tosuccess!

    !

  • 8/6/2019 Writing Winning Resume

    51/66

    Agenda

    Cover letter basics

    Components of thecover letter

    General tips

  • 8/6/2019 Writing Winning Resume

    52/66

    Here are my qualificationsfor you to overlook.

    *from an actual cover letter

  • 8/6/2019 Writing Winning Resume

    53/66

    Cover letters mustbe perfect!

  • 8/6/2019 Writing Winning Resume

    54/66

    Objectives Introduce yourselfas a

    competitive candidate:

    Showcase your background &interests to demonstrate fit

    Highlight connections

    Entice the reader to carefullyexamine your application

    Get an interview!

  • 8/6/2019 Writing Winning Resume

    55/66

    Are sales documentspresenting what you have to

    offer a potential employer!

  • 8/6/2019 Writing Winning Resume

    56/66

    Before You Begin, Do Your

    Homework!

    How big is the department and to what extent do youneed to translate the significance of your work?

    Is it a new position or are they replacing someone?

    Is it a joint or multidisciplinary appointment?

    How can your background fit with the departments

    goals?

  • 8/6/2019 Writing Winning Resume

    57/66

    Cover Letters - Points to keep in mind

    Put your name and contact info at the top of the letter. Make

    sure your name is in a font large enough to easily pick out. Whenever possible, address the letter to a specific person by

    name and title. Even if responding to a job ad that states "nophone calls", consider calling to politely ask the name of thehiring authority.

    State your interest in the job for which you are applying andthe company. Be particular about why you really like thisposition and company and not some other position andcompany.

    Mention your skills, education, special training, and workexperience that qualify you for the job. Try to think from theemployers point of view - what skills and experience are theylooking for in the ideal candidate for the job you want? (If youare replying to a specific job ad, this may be listed there)Stress these skills.

  • 8/6/2019 Writing Winning Resume

    58/66

    Cover Letters - Points to keep in mind

    Provide a contact info.

    Use an appropriate closing, such as "Sincerely."

    Ask someone to proofread your letter to check content,grammar, and spelling.

    Try to sign the letter in blue ink since it implies the letter

    is original and may get more attention. Also appropriateink color to use is black. Never use any other color onthe cover letter.

    Keep sentences short and to the point.

    Keep the entire letter brief - no more than one page withthree to five paragraphs.

    Use the same paper stock for both your cover letter andresume.

  • 8/6/2019 Writing Winning Resume

    59/66

    Cover Letter - Heading

    Your street addressCity, state and zip code

    Phone number

    Email address

    Mr./Ms./Dr./Prof. first and last name of person

    Position or title

    Name of organization

    Street address of organization

    City, state and zip code

    Dear Mr./Ms./Dr./Prof. last name of addressee:

  • 8/6/2019 Writing Winning Resume

    60/66

    First Paragraph:

    Give the person a reason to read on. Give an overviewestablishing your qualifications and cite the position.

    Do not start with My name is

    Whats important to mention? In general, experience

    in the field if you have it. If someone recommended that you write to someone

    specific, start with his or her name; for example, ZipSmith recommended

    Mention the reason for writing to that firm if the reason iscompelling.

    Do not say that you are the ideal candidate if you cannotprove it.

  • 8/6/2019 Writing Winning Resume

    61/66

    Second (and Possibly Third) Paragraph:

    Elaborate on your qualifications in the context ofthe positionyou can mention relevant jobs,course, etc. Keep in mind the job description.

    Stress what skills and attributes that you have tooffer. Identify those parts of your experience(paid and unpaid) that will be of interest to theemployer. This can be done in either one or two

    paragraphs.

  • 8/6/2019 Writing Winning Resume

    62/66

    Final Paragraph:

    Whats the next step? Heres where you thank the

    person. Thank you, in advance, for your considerationand similar alternatives are fine.)

    You can request an interview. There are many differentways (of varying levels of assertiveness) to handle this,

    but they will not make an appreciable difference as tothe outcome (no matter what you may read).

    If you want, you can tell the reader that you will follow upin two weeks or just thank the reader for his or her consideration.. If you will be visiting that city, let themknow the dates that you will be there.

    Sincerely,

    Your Name

  • 8/6/2019 Writing Winning Resume

    63/66

    Do YourHomework On Each Company

    Find background information company annual reportsand newsletters; journals; company public relations

    departments; and other company employees. Thisinformation will also better prepare you for your interview.

    Do Not Include A Salary History

    Never commit yourself in writing to a salary rangebecause you might sell yourself too low or price yourselfout of the job. Salary is best discussed after the firstinterview, in the context of a total benefits package.

  • 8/6/2019 Writing Winning Resume

    64/66

    Tell Why You Want The New Job

    This is important information to include in yourcover letter. However, do not make negative

    statements about your present company or boss. Instead, project an ambitious attitude. Ifyou are looking for more challenge, money,growth, or management responsibility, say so. In

    the event you have been laid off due tocompany reorganization or relocation, say thatalso.

    Basic Cover Letter Template

  • 8/6/2019 Writing Winning Resume

    65/66

    Basic Cover Letter TemplateYour Name

    YourAddress & Phone Number

    Date

    Recipients Name, & Job TitleSubject: Position or type of work you are applying for

    Dear Mr./Ms.

    First Paragraph: Start by trying to grab attention without being gimmicky. Give the reasonyou are writing. Name the specific position or type of work for which you are applying.Sometimes it may be a good idea too to also mention how you learned of the opening.

    Second Paragraph (and Third Paragraph if needed): Explain why you are interested inworking for this employer in particular then focus in on how you can help them by specifyinghow you are perfect for this position. Do not merely repeat the information on your resume highlight key points but also feel free to give additional information. You may incorporate acolumn or bullet point format for this section of the cover letter.

    Last Paragraph: Mention your resume is enclosed and indicate your desire to meet with theemployer. You may suggest alternate dates and times, or better yet you can advise them of

    your flexibility as to the time. Try to include a statement or question that will encourage thereader to respond. You may want to be proactive and communicate your plan to follow-up.(i.e. you might say that you will be in the area on a certain date and would like to set up ameeting, or you can say that you will call on a certain date to set up a meeting). Finally, thankthe employer for his/her time.

    Sincerely,(YourSignatureinblueorblackink)

    Your name typed out

  • 8/6/2019 Writing Winning Resume

    66/66

    Any Questions?