wso2con usa 2017: enhancing customer experience with wso2 identity server
TRANSCRIPT
Enhancing Customer Experience with WSO2 Identity Server
Manoj ThirutheriDirector, SaaS & Tools EngineeringNutanix
Nutanix Overview: The Enterprise Cloud Company
4,450+ customersOver 90+ countries
6 continents
Make datacenter infrastructure invisible, elevating IT to focus on applications and services
Founded in 2009
2,350+ employees
Enterprise Identity & Access Management Challenges
• Customer Experience often sits in the last mile of Digital Transformation
• Siloed Portals and Identities • Non-Standard and Insecure Authentication and Authorization
Mechanisms• Proprietary and Non Extensible Technology stacks • Increased and Duplicated Development efforts• No 360 degree view of Customer activities
3
Nutanix Identity And Access Management Solution
4
Highly Available WSO2 Identity Server Cluster(Multi AZ User Store)
Nutanix Identity & Access Management APIs(User Management, Tenant Management , Service Provider, Identity Provider APIs)
My Nutanix Web Entitlement Application
Customer Portal
In Development
Community &Nutanix CE Partner Portal
Education Portal
OAuth 2.0Role Mapping
SAML 2.0JIT ProvisioningBasic Auth over SSL
OpenID Connect MFAADFSMulti-TenancyCert Based Auth
Benefits
• Single Sign-on Experience for Customers, Partners & Prospects• Open Source and Extensible Identity Management Platform• Highly Scalable Architecture and Availability • Support for Standard Protocols (SAML, OAuth, OpenID, SCIM, JWT)• Multi-Factor Authentication & Identity Federation ( e.g. ADFS)• Support for Multi-Tenancy & Tenant Management • Managed Cloud Deployment and Support• Happy Customers & Partners
5
Thank You!