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www.keralatourism.org Role of Government in Making Sustainable Destinations Learning from Kerala RT Initiatives U V JOSE Kerala Tourism www.keralatourism.org

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Page 1: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Role of Government in MakingSustainable Destinations

Role of Government in MakingSustainable Destinations

Learning from Kerala RT Initiatives Learning from Kerala RT Initiatives

U V JOSEKerala Tourism

www.keralatourism.org

U V JOSEKerala Tourism

www.keralatourism.org

Page 2: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Presentation FocusPresentation Focus

• Kerala Government’s response to RT initiatives

• Things learned

• Roles of State and Local Governments

• Kerala Government’s response to RT initiatives

• Things learned

• Roles of State and Local Governments

Page 3: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 4: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

KeralaKerala

• A small state in the southern tip of India, known as ‘God’s Own Country’ in tourism circle

• Area - 38,863 Sq.km.

• Population - 33.30 million

• Literacy - 94%

• A small state in the southern tip of India, known as ‘God’s Own Country’ in tourism circle

• Area - 38,863 Sq.km.

• Population - 33.30 million

• Literacy - 94%

Page 5: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 6: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Tourism in KeralaTourism in Kerala

• Relatively new entrant - only 25 years in tourism development

• Beaches, Backwaters, Hill stations, Heritage and Culture as major attractions

• Houseboats and Ayurveda as USPs

• 650,000 international and 8.5 million domestic tourists

• 12 lakh employment

• <6% contribution to GDP

• Relatively new entrant - only 25 years in tourism development

• Beaches, Backwaters, Hill stations, Heritage and Culture as major attractions

• Houseboats and Ayurveda as USPs

• 650,000 international and 8.5 million domestic tourists

• 12 lakh employment

• <6% contribution to GDP

Page 7: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 8: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 9: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 10: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 11: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 12: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Tourism and CommunityTourism and Community

• General consensus on potential of tourism and its significance as a key contributor to the sustainable development of the state

• Vibrant tourism industry - number of best practices• Resort - CGH Earth• Ayurveda - Poomulli Mana• Homestay - Olappamanna Mana• Houseboats - ATDC• Tour Operator - Intersight with ‘Sarathi

Sauhrudam’

• General consensus on potential of tourism and its significance as a key contributor to the sustainable development of the state

• Vibrant tourism industry - number of best practices• Resort - CGH Earth• Ayurveda - Poomulli Mana• Homestay - Olappamanna Mana• Houseboats - ATDC• Tour Operator - Intersight with ‘Sarathi

Sauhrudam’

Page 13: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Unfavourable situations Unfavourable situations

• Apprehensions of the community as benefits of tourism are not reaching them

• Negative socio-cultural and environmental impacts

• Tourism development remained with Top to Down approach with ‘State Government at the Top and Tourism industry at the Bottom with no role to local governments and community

• The above situations led to Industry-Community conflicts at all major destinations

• Apprehensions of the community as benefits of tourism are not reaching them

• Negative socio-cultural and environmental impacts

• Tourism development remained with Top to Down approach with ‘State Government at the Top and Tourism industry at the Bottom with no role to local governments and community

• The above situations led to Industry-Community conflicts at all major destinations

Page 14: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 15: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Government intervention throughRT Initiatives in Kerala

Government intervention throughRT Initiatives in Kerala

• Started with stakeholder-brainstorming workshop - ‘Better Together’

• Decided to take up 4 pilot destinations - Kumarakom, Kovalam, Thekkady and Wayanad

• Formed Institutional mechanism:

• State Level RT Committee and Working Groups for strategy and guidance

• Destination Level RT Committees and Working Groups for implementation

• Started with stakeholder-brainstorming workshop - ‘Better Together’

• Decided to take up 4 pilot destinations - Kumarakom, Kovalam, Thekkady and Wayanad

• Formed Institutional mechanism:

• State Level RT Committee and Working Groups for strategy and guidance

• Destination Level RT Committees and Working Groups for implementation

Page 16: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 17: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Page 18: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 19: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Page 20: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Government intervention throughRT Initiatives in Kerala

Government intervention throughRT Initiatives in Kerala

• Focus was on economic responsibility - local procurement

• Destination level initiatives led local panchayat

• All 4 destinations gave varied results

• Kumarakom initiative created new model

• Focus was on economic responsibility - local procurement

• Destination level initiatives led local panchayat

• All 4 destinations gave varied results

• Kumarakom initiative created new model

Page 21: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Page 22: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Kumarakom SuccessKumarakom Success

• Replicable systems and tools supporting local procurement process

• Proactive roles of local government and other stakeholders

• Supply of more than 40 local items to hotels

• Sale of local products worth US$ 100,000 in last 2 years

• Conversion of 168 acres waste and uncultivated land into vegetable farms

• Replicable systems and tools supporting local procurement process

• Proactive roles of local government and other stakeholders

• Supply of more than 40 local items to hotels

• Sale of local products worth US$ 100,000 in last 2 years

• Conversion of 168 acres waste and uncultivated land into vegetable farms

Page 23: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Page 24: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Kumarakom SuccessKumarakom Success

• More than 25 Kudumbasree units with 750 women involved and benefited

• More than 20 local enterprises including local handicraft units

• 10 Farmers’ groups and 500 homestead farming units

• 1/3 rd of the household benefits

• More than 25 Kudumbasree units with 750 women involved and benefited

• More than 20 local enterprises including local handicraft units

• 10 Farmers’ groups and 500 homestead farming units

• 1/3 rd of the household benefits

Page 25: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Page 26: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Page 27: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Result of Kumarakom initiativeResult of Kumarakom initiative

• Reduced industry-community conflicts

• Community aware on the potential of tourism for their socio-economic development

• New role to local panchayats in tourism development

• Reduced industry-community conflicts

• Community aware on the potential of tourism for their socio-economic development

• New role to local panchayats in tourism development

Page 28: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Page 29: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Things learned from the Pilot RT LabsThings learned from the Pilot RT Labs

• RT principles can be effectively used for making destinations sustainable

• There has to be 2 specific initiatives from the Government side

• Promoting and facilitating enterprises that are practicing RT principles

• Facilitating destination level RT initiatives linking community to industry

• RT principles can be effectively used for making destinations sustainable

• There has to be 2 specific initiatives from the Government side

• Promoting and facilitating enterprises that are practicing RT principles

• Facilitating destination level RT initiatives linking community to industry

Page 30: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Page 31: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Specific Roles of Government inPromoting Enterprises - Kerala Experiences

Specific Roles of Government inPromoting Enterprises - Kerala Experiences

• Clearly defining RT with measurable indicators - State Government

• Sustainable Management plan (200 points)

• Economic (250 points)

• Socio-cultural (250 points)

• Environment (300 points)

• Clearly defining RT with measurable indicators - State Government

• Sustainable Management plan (200 points)

• Economic (250 points)

• Socio-cultural (250 points)

• Environment (300 points)

Lead Role: State Government

Page 32: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Specific Roles of Government inPromoting Enterprises - Kerala Experiences

Specific Roles of Government inPromoting Enterprises - Kerala Experiences

• RT Classification System - in line with GSTC - State Government

• Platinum (750 -1000)

• Gold (600 - 750) and

• Silver (500 - 600)

• RT Classification System - in line with GSTC - State Government

• Platinum (750 -1000)

• Gold (600 - 750) and

• Silver (500 - 600)

Lead Role: State Government

Page 33: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Specific Roles of Government inPromoting Enterprises - Kerala Experiences

Specific Roles of Government inPromoting Enterprises - Kerala Experiences

• Incentives linking to RT classification - State Government

• Investment subsidy - 15%

• 10% additional subsidy for local procurement

• Power and water tariff concessions for environment responsibility adherence

• Incentives linking to RT classification - State Government

• Investment subsidy - 15%

• 10% additional subsidy for local procurement

• Power and water tariff concessions for environment responsibility adherence

Lead Role: State Government

Page 34: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Specific Roles of Government inPromoting Enterprises - Kerala Experiences

Specific Roles of Government inPromoting Enterprises - Kerala Experiences

• Recognising ambassadors - State Government

• Awards for best performers

• Enabling local procurement and helping local enterprises - State & Local Government

• Destination level RT initiative

• Recognising ambassadors - State Government

• Awards for best performers

• Enabling local procurement and helping local enterprises - State & Local Government

• Destination level RT initiative

Lead Role: State Government

Page 35: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Specific Roles of Government inPromoting Enterprises - Kerala Experiences

Specific Roles of Government inPromoting Enterprises - Kerala Experiences

• Providing local employment - State & Local Government

• Enforcement of guidelines

• Capacity building

• Providing local employment - State & Local Government

• Enforcement of guidelines

• Capacity building

Lead Role: State Government

Page 36: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Specific Roles of Government inPromoting Enterprises - Kerala Experiences

Specific Roles of Government inPromoting Enterprises - Kerala Experiences

• Marketing support - State Government

• Promotion of destinations and RT classified enterprises

• Promote local tour packages - Village life Experience

• Marketing support - State Government

• Promotion of destinations and RT classified enterprises

• Promote local tour packages - Village life Experience

Lead Role: State Government

Page 37: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Specific Roles of Government inDestination level RT initiatives - Kerala Experience

Specific Roles of Government inDestination level RT initiatives - Kerala Experience

• Preparing broader frameworks and guidelines - State Government

• Awareness creation and building capacity of stakeholders - State Government

• Baseline studies on tourism resources and products - Local Government

• Status studies on economic, social and environmental aspects - Local Government

• Preparing broader frameworks and guidelines - State Government

• Awareness creation and building capacity of stakeholders - State Government

• Baseline studies on tourism resources and products - Local Government

• Status studies on economic, social and environmental aspects - Local Government

Lead Role: Local Government

Page 38: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Specific Roles of Government inDestination level RT initiatives - Kerala Experience

Specific Roles of Government inDestination level RT initiatives - Kerala Experience

• Planning and developing projects supporting RT initiative - Local Government

• Institutionalizing systems and tools - Local Government

• Industry coordination - State and Local Government

• Acting as a mediator between various stakeholders - State & Local Government

• Planning and developing projects supporting RT initiative - Local Government

• Institutionalizing systems and tools - Local Government

• Industry coordination - State and Local Government

• Acting as a mediator between various stakeholders - State & Local Government

Lead Role: Local Government

Page 39: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

www.keralatourism.org

Specific Roles of Government inDestination level RT initiatives - Kerala Experience

Specific Roles of Government inDestination level RT initiatives - Kerala Experience

• Supervision and monitoring - State & Local Government

• Bring in regulatory measures - State & Local Government

• Enforcement mechanisms to adopt sustainable practices - Local Government

• Supervision and monitoring - State & Local Government

• Bring in regulatory measures - State & Local Government

• Enforcement mechanisms to adopt sustainable practices - Local Government

Lead Role: Local Government

Page 40: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Kerala Experience reinstatesthe vital role of local government in making

tourism destinations sustainable.

Kerala Experience reinstatesthe vital role of local government in making

tourism destinations sustainable.

Page 41: Www.keralatourism.org Role of Government in Making Sustainable Destinations Role of Government in Making Sustainable Destinations Learning from Kerala

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Thank YouThank You