www.progettodonna.net a good pracitice a project funded by regione lazio “gender certification in...

www.progettodonna.net

A good praciticeA project funded by Regione Lazio

“Gender Certification in cooperation enterprises ”

July 2009- July 2010

Maria Mantini Satta – Progetto [email protected]


Progetto Donna standpoint

There cannot be quality in organizations

if

there is gender discrimination,

under-valorization of part of the work force, no attention to workers work/life wellbeing


The aim of the project

To prepare three cooperatives to undergo a gender audit

To support a 9001 ISO Certification company to carry out the gender audit


PROGETTO DONNA’S ROLE

Progetto Donna, as the project promoter, has acted as gender and organzation consultant to both the three cooperatives and the ISO 9001 Certification company in order to reach the goal


Three cooperatives of CONFCOOPERATIVE

at the center of the experimentation

CASSIAVASS

(Coop. Social Services Ong, medium size)

OSA

(Health and hospital services, large)

LA CASCINA

(Public and private catering, canteen service, large)


What we have done: we have integratedEquality and gender difference valorization

inside the enterprise system, in its policy, processes and practices

The support and methodology medium: the ISO 9001 and 9004 quality system

management

The goal reached: advanced quality


Who we have worked with:

- Three cooperatives and their reference persons: HR managers, ISO Quality System managers, Training and staff selection managers

- The Certification company Aenor Italia and its auditors


The important conditions for success with organizations

- Top management support and approval: the whole work has been a continuous

report from the reference persons to the TM; we have been able to proceeded upon their approval

- Reference persons convinced of what we are doing, over and above the TM approval


Our starting discussing points with the oraganizations reference persons

What EO are not:- spot actions to take into consideration

when there is time and there aren’t more urgent issues to deal with

Why EO cant’ be confined to CSR policy and practices


And then, after convincing them,

We have explained how and why gender issues are business factors


The seminars and meeting main objectives: the strategic link between

HR management

Women/men equal opportunities

Enterprise competitiveness

Systems quality/management of QS


What the three coops have got from this experimentation

Understanding What gender means and how it influences businessAwarenss Of the importance of planning, managing and evaluating,

integrating gender issuesTools Manual and procedures integrated with gender attention:

from TM strategies to communication and reviewsPracticeGender as part of the annual life cycle of the organization


The work with ISO Certification company

Step 1: transfer quality gender competence to the auditors in order to be able to audit gender as a quality factor

Step 2: help them to detect the most meaningful issues, processes and practices in line with ISO standard


Output of our work with auditors

- Creation of a Checklist to carry out the gender audit

- The most important issues to be audited from a gender point of view’


At the end of all this work,

the Cooperatives have experimented

a gender audit,

according to ISO 9001 and 9004 standards


The main processes in which we have integrated gender

- Top management policy- Annual strategic Planning and its inputs

- Disaggregated data gathering (quali. and quanti)- Staff selection

- Training - Work/life balance


- Career- Maternity cycle management

- Inside and outside communication- Employees and customers needs and expectations

- Suppliers- Service/product

- Responsabilities, monitoring and evaluating


Some of the results already there

- A person charged with gender equality responsibility

- Approved € 30.000 for EO actions- Approved, for next year, an increase of

women in middle management from the actual 3% to 13%

- Created dedicated files for EO in the enterprise intranet


- Created a module on GE to be introduced in the management training

- ‘Family care service’ planned for employees

- Gender disaggregaed data gathering started

- Planned an increase of women presence at TM in the three year plans


The gender certification process:

- Helps the enterpise to detect the critical obstacles to quality

- Helps the process review for the optimization of enterprise organization

- Favours the detection of development and improvement areas in HR management

- Favours the prevention and overcoming of correlated stress causes


The gender audit impact interpreted by a Coop QMS manager, after the

gender audit had finished

‘Sure, today we have carried out a gender audit but once gender is fully integrated into the system, these gender issues are going to be part of our management system and the usual ISO audit will include all of this’

www.progettodonna.net a good pracitice a project funded by regione lazio “gender certification in...

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