xenith document systems - 2015 - mps plus draft - linkedin
TRANSCRIPT
Innovative document solutions and services to help you achieve your business goals.These include office devices, software solutions, production devices and our award-winning end to end service - MPS Plus.
Innovation. Agility. Integrity.
Typical Goals & Achievements
83%
50%
72%
508REDUCTION IN PRINT-RELATEDHELPDESK CALLS
REDUCTION IN DIRECT PRINT COSTS
INCREASE IN EMPLOYEE PRODUCTIVITY
FEWER TREES CONSUMED
Innovation. Agility. Integrity.
Why Xenith partners with Xerox
• #1 GLOBAL provider of MPS according to many independent analysts incl. Gartner, IDC, Quocirca.
• Broadest portfolio of document technology, services and software.
• 300 service delivery staff in London alone (largest in UK).
• Heritage of innovation with over 1.2 billion spent on R&D in 2014.
• Lean Six Sigma Approach
Innovation. Agility. Integrity.
About XenithXenith by the Numbers
30yrs
20yrs
#113yrs
OVER 30 YEARS EXPERIENCE WITHDOCUMENT INFRASTRUCTURE
XEROX PLATINUM PARTNERFOR MPS IN THE UK & IRELAND(WINNER OF ‘XEROX MPS PARTNEROF THE YEAR’ 4 YEARS RUNNING)
CLIENT TENURES IN EXCESSOF TWENTY YEARS
AVERAGE TENURE OF SENIORACCOUNT MANAGERS
Innovation. Agility. Integrity.
About XenithOur Resources
SEASONED ACCOUNT MANAGERS: Our team of account managers has remained stable for many years, getting to know clients in depth and drawing on years of business experience and technological expertise to deliver continual innovation.
SPECIALIST BUSINESS TRANSFORMATION TEAM:Our in-house trainers, project managers, business analysts, service delivery managers and IT support work together to make any changes necessary to transform your business environment.
PERSONAL AND PROFESSIONAL HELPDESK:Our proactive helpdesk - based in the same office as the rest of our team - gets to know your company and serves as a single point of contact for all customers.
DATA-DRIVEN ANALYSIS:We use insights from big data collected from your environment with unique tools in order to continually optimise your solution and printing policy over the lifetime of your contract.
Innovation. Agility. Integrity.
Our 20 year relationship with Xerox enables us to leverage all the resources, research and tools of a global organisation, but with the agility and personal attention Xenith’s
customers love.
About XenithPartner with the Best
"Xenith and Xerox have a good offering and deliver good service, they go above and beyond what other companies offer in the marketplace"MIKE PLANK, HEAD OF FACILITIES, SWEETT GROUP.
Innovation. Agility. Integrity.
Xenith’s MPS PlusOverall Customer Statistics.
99.6%97%
42%AVERAGE UPTIME ACROSSALL OUR CUSTOMERS
AVERAGE COST REDUCTION
OVERALL CLIENTSATISFACTION RATE
Our award-winning end to end service, MPS Plus, provides the following benefits:
Innovation. Agility. Integrity.
In this phase, we deliver a strong solution design and
service provision which form the basis of further
innovations and optimisations in later phases
STRATEGICTaking a business-wide and
long-range view of goals and requirements including security
and integration.
In this phase, we address broader business objectives to
build a document infrastructure that will support
your shift to a digital information environment for
transformed process efficiencies and accessibility
In this phase, we work closely as you maintain competitive
advantage with targeted adoption of technology
innovations and best practice in document management
EXCELLENCEDriving ongoing business transformation with best practice and innovation including automation.
TACTICALDelivering financial savings
and efficiencies through assessment & optimisation.
How does MPS Plus deliver?Our three-phase Excellence Journey
The MPS Plus Excellence Journey
• Assessment Services and Tools
• Personal & Professional Helpdesk
• Business Transformation Team
• Business Intelligence
• Mobility Solutions• Security and Compliance• Print Governance• Print Awareness Tools
• Xerox Document Analytics• Digital Alternatives• Workflow Automation• Content Management
Automate and Simplify
Secure andIntegrate
What We Do Client Value Xenith Capabilities
Assess andOptimize Savings Sustainabili
ty
Security Mobility
InsightProductivity
Phase
TACTICAL
STRATEGIC
EXCELLENCE
“We found the engagement from Xenith to be professional from start to end and this has continued with an excellent after sales service.
It is always good to find an area where you can reduce costs and at the same time improve service; the introduction of Xenith’s printing solution has certainly fulfilled both criteria.”GREG GAWTHORPE, TECHNICAL OPERATIONS MANAGER, CMC MARKETS
Innovation. Agility. Integrity.
Xenith Document Systems Ltd11-13 Wakley Street, London EC1V 7LT
T: +44 (0) 20 7417 2000 | F: +44 (0) 20 7417 2093E: [email protected]
www.xenith.co.uk