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Table of Contents Product Overview ............................................................................................................................ 4

Introduction .................................................................................................................................. 4 Product Overview......................................................................................................................... 4 Highlights ..................................................................................................................................... 4

System Highlights ............................................................................................................................ 5 Main Copier/Printer components ................................................................................................. 5

Options for the Main System.................................................................................................... 5 FreeFlow DocuSP Print Server (Option)...................................................................................... 5

Options for the FreeFlow DocuSP Print Server ....................................................................... 6 Printer System Power Saver Mode.............................................................................................. 6 Billing meters and accounting ...................................................................................................... 6

Foreign Interface Device .......................................................................................................... 6 Removable Hard Drive (optional) ................................................................................................ 6

Product Specifications ..................................................................................................................... 7 System Performance and Productivity ............................................................................................ 9

Standard print area ...................................................................................................................... 9 Registration .................................................................................................................................. 9 Print volume range....................................................................................................................... 9 Influences on print speed............................................................................................................. 9

Automatic Tray Switching (Load-While-Run) ........................................................................... 9 Paper trays (except Bypass Tray 5)....................................................................................... 10 Bypass Tray 5......................................................................................................................... 10

Network Requirements .................................................................................................................. 11 IPv6 ............................................................................................................................................ 11 Network Connectivity ................................................................................................................. 11 FreeFlow DocuSP Print Server.................................................................................................. 12 Operating system....................................................................................................................... 12

Scanning and Copying .................................................................................................................. 13 Document Glass (Platen)........................................................................................................... 13 Duplexing Automatic Document Feeder .................................................................................... 13 Scan Speed................................................................................................................................ 14

Input Document Substrates.................................................................................................... 14 Scan Services ............................................................................................................................ 14 Integrated Copy Server.............................................................................................................. 14 Network Connections for Scanning ........................................................................................... 15

Option 1 – Two Network Connections.................................................................................... 15 Option 2 – One Network Connection ..................................................................................... 15 Option 3 – One Network Connection plus a Network Hub..................................................... 15

Environmental Requirements ........................................................................................................ 16 Printer System Requirements ................................................................................................ 16 FreeFlow DocuSP Print Server power requirements ............................................................. 16 Printer system power requirements ....................................................................................... 16

Optional Oversized High Capacity Feeder (OHCF) ...................................................................... 18 Space requirements................................................................................................................... 19

Optional Finisher/Folder and HCF ......................................................................................... 19 Optional Finisher/Folder, FFPS, and HCF ............................................................................. 19 Optional Finisher/Folder, FFPS, and OHCF .......................................................................... 20 Printer System Dimensions .................................................................................................... 20 FreeFlow DocuSP Print Server dimensions........................................................................... 21

Paper tray handling and supported paper types........................................................................ 22 Qualified media for trays ........................................................................................................ 22

Feeding Finishing specifications and features .............................................................................. 27 Standard Finisher with post-process inserter ............................................................................ 27 High Capacity Feed Units (optional) .......................................................................................... 27 Booklet Making Finisher (optional) ............................................................................................ 28

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Booklet Making Finisher with post-process inserter............................................................... 28 Folder Module (optional) ............................................................................................................ 29

Third Party and Xerox Application Enablers.................................................................................. 30 Third Party Software............................................................................................................... 30 Xerox Enabler Software ......................................................................................................... 30

System configuration and installation............................................................................................ 31 Installation considerations for the printer system................................................................... 31 Installation considerations for the FreeFlow DocuSP Print Server ........................................ 31

Supplies and component yields ................................................................................................. 31 Customer Replaceable Units (CRUs)/supplies ...................................................................... 31 Service Engineer Replaceable Units (ERUs)......................................................................... 32 Additional Service Support ..................................................................................................... 32 Disposal process .................................................................................................................... 32

Roles and responsibilities.............................................................................................................. 33 Customer Support...................................................................................................................... 33

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Product Overview

Introduction The purpose of this document is to help you understand the features and capabilities of the Xerox 4595 Copier/Printer. It is recommended that you review the appropriate sections of this document with your customer prior to your signing an order for a 4595. This document addresses high-level expectations. For optimum media selections, refer to the Recommended Materials List available from your Xerox representative. Additional information is contained in the Materials Usage Guide included with the documentation you will receive.

Product Overview The Xerox 4595 Copier/Printer is a 95 page per minute black and white, digital offering designed for large offices and small/medium size central reproduction departments or print shops.

Highlights • Print speed: up to 95 ppm • Copy Resolution: 600 x 600 dpi with resolution converted to 2400 x 2400 dpi • Print Resolution: 1200 x 1200 dpi RIP with image enhancement to 2400 x 2400 dpi • Scan speed / capacity: 95 ipm simplex, 59 ipm duplex / 250 sheet capacity • Substrate support: up to 13” x19.2” / 216 gsm / 80 lb. cover in Trays 3 and 4 and 8.5” x

11”/216 gsm/80 lb. cover in trays 1, 2, 3, 4, 6 & 7, 253 gsm (140 lb index) in bypass tray • Paper capacity: up to 8,225 sheets / 8 trays • First copy out: 3.0 seconds from platen • Ability to load toner while printing • Integrated copy server and controller • Single network connection to support both controller and copy server • Larger archive capacity for integrated copy server (14.6 GB storage space) • 500 mail boxes for saving files • Ability to save print jobs on copy server • Split scan book copying capability • Maximum monthly duty cycle of 300K • Improved reliability

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System Highlights

Main Copier/Printer components • 4595 Print Engine (includes Duplexing Automatic Document Feeder (DADF), Scanner, User

Interface, Bypass Tray, and Nationalization Kit) • Embedded Print Server with print drivers • Finisher (Either a 2/3 Hole Punch with Post-Process Inserter OR a 2/3 Hole Punch with Post-

Process Inserter and Booklet Maker) Both Finishers are equipped with a Stapler.1

Options for the Main System • Bypass Tray Chute1 • High Capacity Feeder (2 drawer) (HCF) • Folder Module (C/Z fold & Engineering Z fold) • Foreign Interface Device (FID) • Mobility Plate Kit2 • Data Security • Removable Hard Disk Drive (RHD) • Oversized High Capacity Feeder (1 drawer) (OHCF) • FreeFlow ® Print Server (FFPS) The Xerox 4595 is also available in copier-only configurations.

FreeFlow DocuSP Print Server (Option) • Support for printing on Pre-cut Tabs • IPDS and LCDS native transaction data streams (optional) • PDF, PS Level 3, PCL 5e, PCL 6, TIFF, VIPP, ASCII, and PPML publishing data streams • Data security and administration • Multiple print queues, up to 255 • FreeFlow Print Manager allows job submission, job management and enables Remote

Workflow • Simultaneous receipt and process of transaction and publishing data streams

1 If the optional HCF or OHCF is not present, then the Bypass Tray Chute is used. 2 The Mobility Plate is used when the system is installed: • On an uneven floor • On a rug, or • In a constricted/tight location that does not fit within the appropriate installation space envelope • For systems that have an optional OHCF and also use a mobility plate kit, a second mobility

plate kit must be ordered and used with the optional OHCF

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Options for the FreeFlow DocuSP Print Server • FreeFlow DocuSP Print Server stand • Imposition license • FreeFlow VI Interpreter (VIPP software) • LCDS enablement • IPDS enablement • Online CUP Kit (Channel-to-Universal PCI for online channel connectivity), available in

countries that do not require RoHS compliance. (For example, the U.S. does not require RoHS compliance.)

• Removable Hard Disk Drives (RHDs) – one for the DFE and one for the print engine. • Support for RSA (Rochester Software Associates) software, co-resident on the FreeFlow

DocuSP Print Server. (RSA connectivity solutions can enable ESCON.) • RoHS compliant Online CUP Kit (Channel-to-Universal PCI for online channel connectivity)

Printer System Power Saver Mode The copier/printer system is installed with a power saver feature that will automatically shut off the machine power if no print data is received for a specified period. When the printers are in power saver mode, power to the control panel and fuser unit is reduced to save energy. The display will turn off but the Power Saver button on the control panel will be lit indicating the machine is in Power Saver mode. The Power Saver feature includes two modes: • Low Power mode: Power consumption is reduced to approximately 120 watts. It will take

about 45 seconds to warm up the printers when exiting Low Power mode. • Sleep mode: Power consumption is reduced approximately 13 watts. It will take about 5

minutes to warm up the printers when exiting Sleep mode. The intervals for Low Power mode and Sleep mode can be set and specified in 1 minute increments, from 1 to 240 minutes.

Billing meters and accounting The product provides accurate billing of all prints through the electronic billing meter within the printer system. There is no mechanical meter on the printer system. Meters can be accessed and read from the user interface on the printer. Depending on the application, some blank pages used for duplex printing will be counted for metering purposes. Paper run through the post process inserter will not increment the billing meter.

Foreign Interface Device In addition to the accounting feature, a Foreign Interface Device (FID) is an option that enables a third party device to perform external electronic accounting functions. When the FID is installed by a CSE and enabled on the 4595, device will not function until an account number is entered. Installation of the FID takes approximately 15 minutes. NOTE: Print jobs from external controllers, like the Xerox FreeFlow DocuSP Print Server, are not tracked via accounting applications connected to the Foreign Interface Device.

Removable Hard Drive (optional) For extra security, the product can be installed with optional removable hard drive(s): one for the FreeFlow DocuSP Print Server, and one for the print spooler and copier server.

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Product SpecificationsItem Specification Comments Print Speed and Productivity

95 prints per minute and in the range of 70K to 150K prints per month

For 8.5 in x 11in /A4 stock

Media Size Minimum Sheet Size 5.5 in. x 7.2 in (140 mm x 182 mm) Maximum Sheet Size 13 in x 19.2 in (330 mm x 488 mm)

Accepts standard and non-standard sizes; includes A5 to SRA3

Input Capacity Tray 1: 1,100 sheets Tray 2: 1,600 sheets Trays 3 and 4: 550 sheets each Tray 5 (Bypass Tray): 250 sheets ---- Trays 6 and 7 (optional HCF): 2,000 each, or... Tray 6 (alternate optional OHCF): 2,000 ---- Tray 8 (inserter): 175 sheets

10 in (254 mm) of stock per tray Capacity is measured with 74 gsm sheets (20 lb Bond) Total capacity with the optional HCF: 8,225 sheets, or 6,225 with the OHCF.

Input Weight Range

From any tray: 16 lb Bond to 80 lb. cover stock (52 gsm to 216 gsm) Bypass Tray: Up to 140 lb index (253 gsm) Post Process Inserter: 175 sheets 16 lb Bond to 90 lb Cover (52 to 220 gsm)

To integrate pre-printed sheets, tabs, and color pages

Media Types Bond, Cover, Bristol Specialty: tabs, preprinted offset, transparencies, carbonless, coated or uncoated Note: Coated paper is supported to run ONLY from Tray 6 of the optional OHCF.

Grayscale

106 lines per inch, 129 Gray levels 150 lines per inch, 256 Gray levels

Standard mode High Quality mode

Image Size

Standard maximum image area 12 in. x 18.9 in (305 mm x 480 mm)

Print Output Resolution

2400 x 2400 dpi 1200 x 1200 dpi RIP (High Quality mode) 600 x 600 dpi RIP (Standard mode)

Maximum Duty Cycle *

- 300K prints per month - Average monthly print volume (AMPV) is 50K to 150K

based on 8.5 x 11 inches (A4)

Warm Up First power up within 5 minutes Restart Time From Low Power Mode within 45 seconds First Print Out Time

Standard resolution: 5.14 seconds High resolution: 6.97 seconds

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Item Specification Comments Number of Continuous Prints

9,999 sheets The system may pause temporarily to perform an image stabilization process

Toner Loading While Run

Yes

Output Capacity Stacker holds 12 in (305 mm) or 2,000 sheets; Top tray holds up to 250 sheets

Paper Jams Automatic cycle down purge clears as much paper from the paper path as possible

Job Recovery Available Printing on ordered stock

Available

Ordered stock recovery

Not available For paper jams, operator must reset the stock order manually

Billing Meters Available Network Connectivity

Embedded or optional external Digital Front End (DFE)

Ethernet interface on the Controller is a 10/100 Base T

* Maximum Duty Cycle refers to the maximum monthly print volume support under standard vendor supplied service (single shift coverage) and defines the upper end of the expected print volume for the machine. This volume is not sustainable month over month but can be achieved occasionally for peak printing times. NOTE: LTO tape backup devices are supported on the Optional Xerox DocuSP Print Server. LTO devices are available via reference sell and are common across Xerox production products.

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System Performance and Productivity

Standard print area The standard area that can be printed leaves a margin of 4.1 mm on all four edges of the paper (for SRA3, 320 mm wide). The actual printing area may vary depending on the printer (plotter) control language.

Registration • Lead Registration is +/-1.5mm from the HCF or trays 1-4 on each side • Side Registration is +/-2.0mm from the HCF or trays 1-4 on each side

Print volume range Customers who consistently run volumes above the stated Average Monthly Print Volume (AMPV) should expect a significant change in machine reliability or performance. Customers should consider higher volume machines or multiple machines if average monthly volume approaches the maximum duty cycle on a consistent basis. The number of prints between service calls is dependant upon the following factors: • Monthly output volume • Throughput materials (paper) • Environment (heat, humidity and ventilation) • High toner density and area coverage • Image quality requirements • Operator training

Influences on print speed The output speed of a print job is affected by: • Use of finishers and finishing features (e.g., stapling, hole punch, folding, and Booklet Maker

will slow down print speed) • Job length • Using the Bypass Tray or High Capacity Feeder • Single-sided versus two-sided job • The time it takes to RIP a job based on the type of PDL • Other factors outside the control of the product NOTE: As with any printer, performance of duplex printing will not match the print speed for single-sided printing.

Automatic Tray Switching (Load-While-Run) The paper trays support Load-While-Run operation. If a tray in operation runs out of stock, and another tray with the same programmed stock is available and loaded, the system will automatically switch to the new tray when the first runs out. The operator may then open the empty tray and reload it without the system stopping.

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Paper trays (except Bypass Tray 5) Paper Size Simplex DuplexB5 LEF 95 86 B5 SEF 64 64 A4 LEF/8.5 x 11 in LEF 95 86 A4 SEF/8.5 x 11 in SEF 64 64 B4 SEF/8.5 x 14 in SEF 56 56 A3 SEF 50 50 11 x 17 in SEF 50 50 12 x 18 in SEF 34 34 A4 LEF with Tab * (and cleaning cycle) 23 23 8.5 x 11 in with Tab * (no cleaning cycle) 64 64 * When tabs fed from Tray 3 or 4. ** Same speed as simplex image per minute after printing second page and also after printing second set.

Bypass Tray 5 The paper path from the Bypass Tray is impacted by whether or not the optional High Capacity Feeders are installed. With a High Capacity Feeder installed, the paper path is slightly straighter, increasing the throughput rate of certain paper sizes.

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Network Requirements The following network information relates to the embedded print controller on the Xerox 4595 unless noted otherwise.

IPv6 The standard 4595 configuration does not support IPv6. However, the optional Xerox DocuSP Print Server operates with a dual IP 4 and 6 stack making it functional in either print environment. Please note, the 4595 embedded Copy Server which runs independent of the Xerox DocuSP Print Server has scan-to-network capabilities which do not support IPv6.

Network Connectivity The Xerox 4590 supports industry standard network protocols and page description languages. Section Specification Networks Interface Ethernet Interface (10/100 Base T) Network Protocols TCP/IP (SMB, LPD, Port 9100, IPP)

IPX/SPX (NetWare) NetBEUI (SMB) EtherTalk (AppleTalk)

PDLs PCL5c, PCL6, PostScript, PS3, TIFF, PDF, HPGL2, ESC-P Memory Capacity 512 MB (max: 512 MB) Document Submission Windows 95, 98, ME, 2000, XP

Windows NT 4.0 Windows Server 2003 Unix Macintosh (Postscript PPD driver only, limited features supported)

No driver support for DOS applications. Note: The physical network connection and configuration of the network on the system is the responsibility of the customer.

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FreeFlow DocuSP Print Server Network specification for the FreeFlow DocuSP Print Server Section Specification Network Interface (one network interface is required for printing)

Ethernet 10/100 Base T cable; Ethernet connector is RJ45 (must be wired correctly)

Network Protocols TCP/IP, Novell, IPX/SPX (Netware), IPP, EtherTalk (AppleTalk) Network Interoperability DHCP or manual IP

TCP/IP Socket Gateway (e.g. VPS/ VMS) PDLs PCL5e, PCL 6, PostScript, TIFF, PDF PCL commands Standard PCL commands are accepted Support for third party administration tools

NDS SNMP MIB II

Job submission and system status

IPP

Client environment: supported Operating Systems

Microsoft Vista 32-bit compatibility Windows 2000 SP4/XP SP2/ Server 2003 Macintosh OS 10.3 or higher Macintosh OS 9 with generic PPD Unix (LPR print path only)

NOTE: The Ethernet connection to the FreeFlow DocuSP Print Server must be compatible with the Institute of Electrical and Electronics Engineers (IEEE) 802.3 standard.

Operating system The FreeFlow DocuSP Print Server platform uses the new Solaris 10 operating system. Solaris 10 is an open-standards based system that is the latest state-of-the-art offering from Sun Microsystems. Solaris 10 provides performance, security, and compatibility improvements to the customer’s complex networking environment.

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Scanning and Copying There are two methods of loading documents when copying with the Xerox 4595: via the document glass or the document feeder.

Document Glass (Platen) On the document glass, you can place a single sheet, a book or other similar document up to A3 size paper. When manually scanning on the document glass, only standard size documents can be detected automatically. For non-standard size documents, enter a custom size in the Original Size menu on the user interface.

Duplexing Automatic Document Feeder The 4595 has scan one bar; therefore the document feeder flips the media to scan both sides during a scan operation. The document feeders on the 4595 support single sheet and multiple sheet documents with sizes ranging from 5"x8"/A5 to a maximum of 11"x17"/A3 size documents. The document feeders can auto-detect only documents of standard sizes. For documents that are not a standard size, input the size in the “Original Size” menu on the User Interface. Document Glass DADF Sheet Weight and Capacity

N/A 16 lb Bond (60 gsm) – 250 sheets -- to -- 110 lb Index (203 gsm) – 100 sheets

Scan Size Up to 11" x 17" / A3 Max: 297 mm x 432 mm

5" x 8" / A5 to 11" x 17" / A3 Size Min: 139 mm x 210 mm Max: 297 mm x 432 mm

Scan Resolution 200 / 300 / 400 / 600dpi 2-bit gray 256 shades

Scan Image File Format TIFF PDF Multi-page TIFF

Scan Services Scan to Mailbox Mailbox to PC Scan to E-mail Scan to FTP Scan to SMB

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Scan Speed 4595

Original Size Simplex (ipm)

Duplex(ipm)

8.5 x 11 (A4) LEF 95 60 8.5 x 11 (A4) SEF 64 49 8.5 x 14 (B4) SEF 56 45 11 x 17 (A3) SEF 50 39 A5 LEF 95 63 A5 SEF 95 60 B5 LEF 95 63 B5 SEF 64 52

Input Document Substrates Document substrates that are not recommended for use in the DADF include envelopes, metallic cover stock, transparencies, label stock, silver photographic paper, tab stock, NeverTear© (or other manufacturers’ equivalent), coated stock and those substrates whose intrinsic characteristics limit or prevent the separation of documents with friction-retard feeding mechanisms without causing misfeeds, multifeeds, jams or document damage.

Scan Services Feature Capability Scan to Mailbox Yes Mailbox to PC Yes Scan to E-mail Yes LDAP support Yes E-mail local stored address list 500 E-mail data size limit 2048KB (1-65535KB adjustable) Scan to FTP Yes Scan to SMB Yes Mailbox number 500 Files per box 1,000 Document type settings Text, text & photo, photo Document size input Platen: 0.6" to 11.7" (15-297mm)

Feeder: 0.6" to 17.0" (15-432 mm) Variable reduction/enlargement 25-400% Edge erase 2mm (0-50mm adjustable) Center erase 0mm (0-50mm adjustable)

Integrated Copy Server Feature Capability Storage Space 14.6 GB Copy job save Yes Print job save Yes (Save only, managed by

Print Driver) Page preview No

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Network Connections for Scanning The Copy Server on the product can perform scan-to-network operations only if the system provides its own connection to the network. This connection would be in addition to the network connection for the optional Xerox FreeFlow DocuSP Print Server. If two network connections are not available, there are other options, but with trade-offs.

Option 1 – Two Network Connections • Customer has two network drops. • Each device is assigned its own IP

number. Capabilities of this configuration • Printing via FreeFlow drivers • Scan-to-Network from the copier user

interface • Copying, including Copy & Save (for

reprints) • Mailbox access from the network

Option 2 – One Network Connection • Customer has ONE network drop. • Only the Xerox FreeFlow DocuSP Print

Server is accessible from the network. Capabilities of this configuration • Printing via FreeFlow drivers • Scan-to-Network from the copier user

interface • Copying, including Copy & Save (for

reprints) • Mailbox access from the network

Option 3 – One Network Connection plus a Network Hub Customer has one network drop. Customer adds a hub. Each device is assigned its own IP number. Capabilities of this configuration • This Option is identical to Option 1, with the

exceptions… • Common network hub (less than US$50)

provided by customer • One more network cable, provided by

customer • One more device to plug-in (electric)

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Environmental Requirements Printer System Requirements Environmental Factor Recommended Minimum Maximum Temperature 70 degrees F (22

Celsius) 50 degrees F (10 Celsius)

90 degrees F (32 Celsius)

Humidity 45% RH 15% RH 85% RH Altitude (above sea level) 0 feet (0 m) 10,000 feet

(3,048 M) Power Consumption (approximate) Energy Star (eStar) compliant. See Power Requirements for more information

Standby: 375w Low Power: 120w Sleep Mode: 13w

Running: 1.92Kw

Noise (Approximate sound pressure level at operator position)

Standby (dbA) 54.4

Running (dbA) 78.7 Peak (dbA) 81.5

Nominal Voltage (processor) 208 VAC 187VAC 254VAC Heat Output Standby:

1500 BTU/Hr 50/60 Hz run is 7680 BTU/Hr

NOTE 1: If above 90 Degrees F (32 Celsius), reduced relative humidity is required to maintain the specific performance. NOTE 2: For altitudes above 10,000 feet, equipment shutdown rates may increase.

FreeFlow DocuSP Print Server power requirements Section Specification Platform SUN Ultra 20 Single Phase 2 wire, plus ground

8 Ampere Nominal Voltage 100-240 volts AC (-10% to +6%) Xerox Receptacle part number 600S3704 Customer provided receptacle (or equivalent) NEMA Part No 5-15R Frequency 50/60 Hz single phase FreeFlow DocuSP Print Server power cord length

10 feet /3 M

Length of cables (2) connecting the Controller to the Print Engine

10 feet/3 M 15 feet/5 M

Dedicated use of 15 ampere outlet Receptacle diagram (XNA only, All others: Flying-leads)

5-15 R

Power 150 W maximum NOTE 1: Surge protection is strongly recommended for network controller installations and is the responsibility of the customer. NOTE 2: The power source for the network controller must be continuous and not interrupted by an onsite power failure.

Printer system power requirements The electrical outlet must be located within 6 feet (1828 mm) to the right of the right rear corner of the main processor, or no more than 3 feet (914 mm) to the left of the left rear corner of the main processor (when facing the machine). The outlet/circuit cannot be shared with any other devices or equipment.

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Printer System (Western Hemisphere) Section Specification Single Phase 2 wire, plus ground

15 Ampere Line to Line Service 50/60Hz:

208-240 volts AC (+6%to -10%) 12 Ampere

Customer provided receptacle (or equivalent)

NEMA Part No 6-15R

Frequency 50/60 Hz single phase Power cord 250V/15A cable included with system Power cord length 8.2 feet /2.5 M Power cord must have dedicated use of 15 ampere outlet This receptacle is also used for common air conditioning units and is available at most hardware stores.

6-15 R (NASG only. All others: Flying-leads)

Energy Star (eStar) Compliant Receptacle Diagram (XNA only, All others: Flying leads)

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Optional Oversized High Capacity Feeder (OHCF)Section Specification Nominal Voltage 100-240 VAC, single phase (+6% to -10%) Amperage 15 Cycles (single phase) 50/60 HZ Xerox Receptacle Part No. 600S3704 Receptacle NEMA Part No. 5-15R Power Cord Length 10 feet/3 meters Receptacle Diagram (XNAonly, All others: Flying leads)

Power 60 W maximum NOTE: Surge protection for the OHCF is strongly recommended and is the responsibility of the customer. The following illustration shows the space requirements and service space envelope for the Xerox 4595 with the optional Finisher/Folder and OHCF installed. For other configurations, consult the Module Dimensions chart.

Note 1: The dimensions shown are absolute minimums. Note 2: 78" (1981 mm) minimum height clearance in service envelope. Note 3: Location of left rear corner of main processor should be marked with tape for delivery personnel. (See diagram above) Note 4: If there is no HCF or OHCF attached, then the Multi-Sheet Inserter, in the closed position (3.3”/83 mm), must be calculated in the space requirements.

Service/ Operational Space Moveable Installation1 Stationary Installation Rear of Main Processor/System 10”/254 mm 24”/610 mm Front of Main Processor 54”/1372 mm 54”/1372 mm Front of HCF and Finisher/Folder 38”/965 mm 38”/965 mm Front of OHCF and Finisher/ Folder 38”/965 mm 38”/965 mm Side of System 24”/610 mm 24”/610 mm Height of System 78”/1981 mm 78”/1981 mm 1 Moveable installation dimensions can be used when the system is installed on a hard surface (concrete, wood, and/or with a mobility plate).

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Space requirements

Optional Finisher/Folder and HCF The following illustration shows the space requirements and service space envelope with the optional Finisher/Folder and HCF installed. For other configurations, consult the Module Dimensions chart. The illustration below shows the space requirements and service space envelope for the printer system with the Finisher/Folder and HCF installed. If there is no HCF attached, then the Multi-Sheet Inserter, in the closed position (3.3 in/83 mm), needs to be figured in. The optional FreeFlow DocuSP Print Server Stand is not shown.

NOTE 1: The dimensions shown are absolute minimums. NOTE 2: There should be a 78 in. (1981 mm) minimum height clearance in service envelope. NOTE 3: Location of left rear corner of main processor should be marked with tape for delivery personnel. NOTE 4: If there is no HCF attached, then the Multi-Sheet Inserter, in the closed position (3.3”/83 mm), must be calculated in the space requirements.

Optional Finisher/Folder, FFPS, and HCF The following illustration shows the space requirements and service space envelope with the optional Finisher/Folder, optional FreeFlow Print Server, and optional HCF installed. For other configurations, consult the Module Dimensions chart.

NOTE 1: The dimensions shown are absolute minimums. NOTE 2: 78" (1981 mm) minimum height clearance in service envelope. NOTE 3: Location of left rear corner of main processor should be marked with tape for delivery personnel. (See diagram above) NOTE 4: If there is no HCF or OHCF attached, then the Multi-Sheet Inserter, in the closed position (3.3”/83 mm), must be calculated in the space requirements.

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Optional Finisher/Folder, FFPS, and OHCF The following illustration shows the space requirements and service space envelope with the optional Finisher/Folder, optional FreeFlow Print Server, and optional OHCF installed. For other configurations, consult the Module Dimensions chart.

NOTE 1: The dimensions shown are absolute minimums. NOTE 2: 78" (1981 mm) minimum height clearance in service envelope. NOTE 3: Location of left rear corner of main processor should be marked with tape for delivery personnel. (See diagram above) NOTE 4: If there is no HCF or OHCF attached, then the Multi-Sheet Inserter, in the closed position (3.3”/83 mm), must be calculated in the space requirements.

Printer System Dimensions Service/Operational Space Moveable

Installation Stationary Installation

Rear of main processor/system 10 in (254.0 mm) 24 in (609.6 mm) Front of main processor 54 in (1,371.6 mm) 54 in (1,371.6 mm) Front of HCF and finisher/folder 38 in (965.2 mm) 38 in (965.2 mm) Side of system 24 in (609.6 mm) 24 in (609.6 mm) Height of system 78 in (1981 mm) 78 in (1981 mm) NOTE: Moveable installation dimensions can be used when the system is installed on a hard surface such as concrete, wood, and/or mobility plate. Module Configurations Width Depth Height Weight Main Processor and Base Finisher 71.9 in (1825

mm) 31 in (787 mm)

57.3 in (1455 mm)

840 lbs (381 kg)

Main Processor and Booklet Maker

72.1 in (1830 mm)

31 in (787 mm)

57.3 in (1455 mm)

895 lbs (406 kg)

Main Processor, Base Finisher and Folder

79.7 in (2025 mm)

31 in (787 mm)

57.3 in (1455 mm)

983 lbs (446 kg)

Main Processor, Booklet Maker and Folder

79.9 in (2030 mm)

31 in (787 mm)

57.3 in (1455 mm)

983 lbs (446 kg)

Main Processor, Base Finisher and HCF

92.4 in (2346 mm)

31 in (787 mm)

57.3 in (1455 mm)

1151 lbs (522 kg)

Main Processor, Booklet Maker and HCF

92.5 in (2351 mm)

31 in (787 mm)

57.3 in (1455 mm)

1204 lbs (546 kg)

Main Processor, Base Finisher, Folder and HCF

100.1 in (2543 mm)

31 in (787 mm)

57.3 in (1455 mm)

1279 lbs (580 kg)

Main Processor, Booklet Maker, Folder and HCF

100.3 in (2548 mm)

31 in (787 mm)

57.3 in (1455 mm)

1332 lbs (604 kg)

Main Processor + Base Finisher + OHCF

111”/ 2819.4 mm

63”/ 1600.2 mm

94.3”/ 2395.2 mm

1094 lbs./ 496.2 kg

Main Processor + Booklet Maker + OHCF

111”/ 2819.4 mm

63”/ 1600.2 mm

94.3”/ 2395.2 mm

1149 lbs./ 521.2 kg

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Module Configurations Width Depth Height Weight Main Processor + Base Finisher + Folder + OHCF

119”/ 3022.6 mm

63”/ 1600.2 mm

94.3”/ 2395.2 mm

1182 lbs./ 536.2 kg

Main Processor + Booklet Maker + Folder + OHCF

119”/ 3022.6 mm

63”/ 1600.2 mm

94.3”/ 2395.2 mm

1237 lbs./ 561.1 kg

FreeFlow DocuSP Print Server dimensions The total weight of the FreeFlow DocuSP Print Server, monitor, and keyboard (in box) is 53 lbs (24 kg). Modules Width Depth Height Controller, no furniture 7.82 in (199 mm) 17.75 in (451

mm) 17 in (432 mm)

Monitor (15 in), no furniture 13.75 in (350 mm) 7 in (178 mm) 13.5 in (343 mm) Keyboard, no furniture 19.75 in (502 mm) 7 in (178 mm) 2 in (51 mm) Controller, monitor and keyboard with furniture

30 in (762 mm) 30 in (762 mm) 58.5 in (1486 mm)

Item Weight Length Controller, Monitor, and Keyboard (in box)

53 lbs./24 kg N/A

Controller Power Cord N/A 10 feet/3 meters Cables (2) connecting the Controller to the Print Engine

N/A 10 feet/3 meters 15 feet/5 meters

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Paper tray handling and supported paper types Note: Automatic detection is not available for Tray 5, the bypass tray. Automatically Recognized Standard Paper sizes

Setting direction Size (mm)

B5 LEF 257.0x182.07.25x10.5(Exective)* LEF 266.7x184.2A4 SEF 210.0x297.0A4 LEF 297.0x210.08.0x10 LEF 254.0x203.28.5x11 SEF 215.9x279.48.5x11 LEF 279.4x215.98.5x13 SEF 215.9x330.28.5x14 SEF 215.9x355.6B4 SEF 257.0x364.016-kai(TFK)* LEF 267.0x194.016-kai(GCO)* LEF 270.0x195.08-kai(TFX)** SEF 267.0x388.08-kai(GCO)** SEF 270.0x390.0A3 SEF 297.0x420.011x17 SEF 279.4x431.812x18 SEF 304.8x457.212.6x17.7 SEF 320.0x450.012.6x19.2 SEF 320.0x488.013x18 SEF 330.2x457.213x19 SEF 330.2x482.6* 7.25”x10.5”/16-kai (TFK)/16-kai(GCO) to be switched with NVM ** 8-kai（TFX）/8-kai(GCO) to be switched with NVM Non-standard paper sizes maximums: • Paper width 210.0mm - 330.2mm (13”) • Paper length in process direction 182.0mm - 488.0mm (19.2”) The product supports printing on ordered stock but does not support ordered stock recovery (including tabs). If there is a paper jam, the operator will need to manually reset the stock order in the paper tray back to Tab 1.

Qualified media for trays For optimum media selections, refer to the Recommended Materials List available from your Xerox representative. Additional information is contained in the Materials Usage Guide included with the documentation you will receive. Best performance is only achieved using Grade A paper. The use of non Grade A paper may result in more frequent service calls and a higher jam rate due to contamination.

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Optimum Paper Weight per Type Paper type Paper weight (gsm) Thin paper 52 - 63 Plain paper 64 - 105 Heavyweight paper1 106 -216 Heavyweight paper 2 217 - 253 Recycled paper 64 - 105 Used paper 64 - 105 Transparency - Label paper1 105 - 176 Index paper Heavyweight1 - Index paper Heavyweight 2 - Holed paper 64 - 105 Carbonless Paper The 4595 can run Xerox-brand collated carbonless stock, not to be confused with NCR-brand carbonless or non-collated carbonless which is not recommended because of reduced print quality results and negative impact to print reliability. When using carbonless stock, reliability may decrease and special service cleaning procedures will need to be performed by a Xerox technical representative. Although the 4595 is approved to run Xerox-brand collated carbonless stock applications, it is not recommended to do so exclusively. For best results, run Xerox-brand collated carbonless stock, fed from the optional OHCF. Other Specialty Paper Paper size 8 in x 10.5 in (US Gov) will only feed from Trays 3 and 4, and the optional OHCF. The product cannot feed media with “windows” (e.g. 6” x 1” die cut holes in the center of the page).

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Paper handling from the Main Trays 1-5 Paper Tray

Capacity Paper Size Weight Paper Type

Tray 1 Tray 2

1,100 1,600

8.5 x 11 in /A4 16 lb Bond (52 gsm) to 80 lb Cover (216 gsm)

Plain Recycled Lightweight (52 -63 gsm) Heavyweight1 (106-216 gsm) Side 2 Paper (preprinted) Hole Punched Xerox Carbonless Stock Note: Coated paper is supported to run ONLY from Tray 6 of the optional OHCF.

Tray 3 Tray 4

550 each • Variable within the range:

• 5.5 in x 7.2 in (140 mm x 182 mm) to 13 in x 19.2 in (330 mm x 488 mm)

• A5 to SRA3 • 8 in x 10 in (US

Gov) feeds from trays 3 and 4 only

16 lb Bond (52 gsm) to 80 lb Cover (216 gsm)

• Plain • Recycled • Lightweight (52 -63 gsm) • Heavyweight 1 (106-216

gsm) • Side 2 Paper

(preprinted) • Hole Punched • Tab Stock 1 (106-216

gsm) • Xerox Carbonless Stock Note: Coated paper is

supported to run ONLY from Tray 6 of the optional OHCF.

Tray 5 (Bypass)

250 • Variable within the range:

• 4 in x 6 in (102 mm x 152 mm) to 13 in x 19 in/ SRA3

• Maximum 13 in x 19.2 in (330 mm x 488 mm)

NOTE: A5 can be fed and duplexed

16 lb Bond (52 gsm) to 140 lb Index (253 gsm)

• Plain • Recycled • Transparency • Lightweight (52 -63 gsm) • Heavyweight1 (106-216

gsm) • Heavyweight2 (217-253

gsm) • Labels • Side 2 Paper

(preprinted) • Hole Punched • Tab Stock 1 (106-216

gsm) • Tab Stock 2 (217-253

gsm) • Xerox Carbonless Stock Note: Coated paper is

supported to run ONLY from Tray 6 of the optional OHCF.

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Paper handling from the optional High Capacity Feeder trays (Optional Feeder #1) Paper Tray

Capacity Paper Size Weight Paper Type

Tray 6 Tray 7

2,000 each

• 8.5 in x 11 in /A4 • 6.9 in x 9.9 in / B5 • Variable within the

range: • 11.7 in x 8.3 in (297.2

mm x 210.8mm) to 12.9 in x 9.4 in (327.7 mm x 238.8mm)

16 lb Bond (52 gsm) to 80 lb Cover (216 gsm)

• Plain • Recycled • Lightweight (52 -63 gsm) • Heavyweight1 (106-216

gsm) • Side 2 Paper (preprinted) • Hole Punched Note: Coated paper is supported to run ONLY from Tray 6 of the optional OHCF.

Paper handling from the optional Oversized High Capacity Feeder (Optional Feeder #2) Paper Tray

Capacity Paper Size Weight Paper Type

Tray 6 2,000 • B5 • 7.25x10.5

(Executive) • A4 • A4 • 8.0x10 • 8.5x11 • 8.5x11 • 8.5x13 • 8.5x14 • B4 • A3 • 11x17 • 12x18 • 12.6x17.7 • 12.6x19.2 • 13x18 • 13x19

16 lb Bond (52 gsm) to 80 lb Cover (216 gsm)

• Plain • Recycled • Lightweight (52 -63

gsm) • Heavyweight1 (106-

216 gsm) • Side 2 Paper

(preprinted) • Hole Punched • Coated paper • Carbonless paper

Note: Coated paper is supported to run ONLY from Tray 6 of the optional OHCF. Coated Paper The Xerox 4595 with the FreeFlow DocuSP Print Server is qualified to run certain types of coated paper within certain guidelines. • It is not recommended to run 11x17 (A3) coated stock in the finisher stacker to avoid stacking

issues. Please select the top tray as the output tray. • It is not recommended to run coated (pre-printed) stock from the Post Process Inserter Tray. • Do not run in environment over 80 Degrees Fahrenheit and over 80% humidity or under 15%

humidity – Image Quality degradation may occur with higher background level and lost of fine line definition.

• Within these guidelines (above) the following media have been successfully tested. ○ Digital Color Elite Silk Paper (80lb/120gsm) 11x17 ○ Digital Color Elite Silk Paper (100lb/140gsm) 8.5x11 ○ Digital Color Elite Silk Paper (100lb/140gsm) 11x17 ○ Digital Color Elite Silk Cover (80lb/210gsm) 8.5x11

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Paper handling from the post process inserter tray Paper Tray

Capacity Paper Size Weight Paper Type

Tray 8 175 8.5 in x 11 in / A4 to 11 in x 17 in / A3

16 lb Bond (52 gsm) to 90 lb Cover (220 gsm)

• Preprinted stock on... • Plain • Recycled • Lightweight (52 -63 gsm) • Heavyweight1 (106-216 gsm) • Hole Punched Note: Coated paper is supported to run ONLY from Tray 6 of the optional OHCF.

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Feeding Finishing specifications and features This product is not DFA compatible and is not available to connect online with third party vendor finishing devices.

Standard Finisher with post-process inserter The standard finisher is fitted with the inserter and provides offset stacking, hole-punch, stapling and bi-directional decurler. The stapler cuts staples to custom lengths automatically. Standard Finisher specifications Features Unstapled

capacity Stapled capacity

Condition

Inserter 175 sheets 175 sheets 16 lb Bond (60 gsm) to 90 lb Cover (220 gsm)

Top tray 500 sheets Max: 11 in x 17 in /A3 Min: 4 in x 6 in / Post card Weight: 16 lb Bond (60 gsm) to 140 lb Index (253 gsm)

Offset stacker tray

3,000 sheets 200 sets or 3,000 sheets

Max: 11 in x 17 in /A3 Min: 7 in x 10 in / B5 SEF Collated / Uncollated 7 in x 10 in / B5 8.5 in x 11 in / A4

Stacker tray 1,500 sheets 100 sets or 1,500 sheets

7 in x 10 in / B5 8.5 in x 11 in / A4 LEF 10 in x 14 in / B4 11 in x 17 in / A3 SEF 13 in x 19.2 in / SRA3

stapler and staple positioning

100 sheets • Standard 100 sheet stapling (1 or 2 staples).

• 1 place at the front/inner and at an angle. Parallel stapling to the paper edge has double staples.

• Angled stapling available for 8.5 x 11 in/A4 and 11 x 17 in/A3 sheets.

• Staple in up to 24 ways. Hole punch 2 or 3 (NA) or 2 or 4 (XE) Max weight: 32 lb Bond (120 gsm) Tolerances for positioning of hole punch and staples are as follows. • +/- 2 - 3 mm from edge, +/-1mm between holes • +/- 2mm

High Capacity Feed Units (optional) There are two optional feeding options. • Two tray high capacity feeder (HCF) that adds 4,000 A4 or 8.5” x 11” sheet capacities to the

system. • One tray Oversized High Capacity Feeder (OHCF) that adds 2,000 sheet capacity for media

up to SRA3 or 12” x 18”. NOTE: The two optional feeders cannot be attached to the printer system at the same time. The two units must be installed (or de-installed) by a trained Xerox Service Representative.

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Booklet Making Finisher (optional) If installed, provides booklet making (with or without saddle stitching) and bi-fold, in addition to the standard finisher and its features.

Booklet Making Finisher with post-process inserter The booklet making finisher is fitted with the inserter and provides offset stacking, hole-punch, stapling and bi-directional decurler. The stapler cuts staples to custom lengths automatically for all staple operations other than booklet making. The booklet maker has a fixed length staple only. Booklet finisher specifications Specifications Condition Paper size

11 in x 17 in /A3 8.5 in x 11 in / A4 8.5 in x 14 in

Inserter 175 sheets 16 lb Bond (60 gsm) to 90 lb Cover (220 gsm) (Coated stock is not supported in this tray.)

Tray capacity

20 sets; stacks 2,000 sheets

Bi-fold skew

Less than 2.5 mm

Booklet skew

1.5 mm for A4; 2.0 mm for all others

Booklet thickness of folded paper

on the open sides: less than 22 mm with 5 sheets less than 40 mm with 10 sheets less than 65 mm with 15 sheets

Thickness of bi-fold paper

less than 22 mm with A4 less than 30 mm with A3

Max stapling capacity

15 sheets

Staple position

double (2 staples) +/- 1 mm staple skew from the crease; 120 mm +/- 1 mm from the top staple to the top of the bottom staple; X1 mm +/- 2 mm from the edge of the paper to the top of the top staple

Basis weight 16 lb Bond (60 gsm) to 24 lb Bond (90 gsm) or 1 cover sheet, up to 217 gsm, 14 sheets of 24 lb Bond (90 gsm)

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Folder Module (optional) If installed, provides “Z” fold on large stock, Z and C tri-fold on letter stock, along with the standard finisher or booklet making finisher. Folder module specifications Fold Specifications Condition

Paper size

11 in x 17 in /A3 10 in x 14 in / B4

Output tray capacity

Max: 80 sheets (11 in x 17 in /A3)

Basis weight

16 lb Bond (60 gsm) to 24 lb Bond (90 gsm)

Productivity rate for A3 sheets into Z folds

For simplex printing: 42.0 cpm For duplex printing: 55.0 ipm

Folding accuracy 95 % using standard paper (80 gsm)

Thickness of Z fold paper

Less than 15 mm

Z fold skew +/- 1 mm from the left to +/- 1.5 mm to the right of the fold

Engineering Z fold

Output tray Finisher Tray Paper size

8.5 in x 11 in /A4

Number of folded sheets

1 sheet

Output tray capacity

40 sheets

Basis weight

16 lb Bond (60 gsm) to 24 lb Bond (90 gsm) or 1 cover sheet, up to 217 gsm, 14 sheets of 24 lb Bond (90 gsm)

Output Tray

Three folding output tray

C fold skew

1.5 mm on top; 2 mm +/- 2 mm on outside fold; 2 mm +/- 2mm on the inside fold

Z tri-fold skew

1.5 mm on top; 2 mm +/- 2 mm on the outside fold; 2 mm +/- 2 mm on the inside fold

C and Z Tri-fold (Print inside or Outside; output goes to the Letter folder tray)

Thickness of C tri-fold and Z tri-fold paper

Less than 15 mm

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Third Party and Xerox Application Enablers Xerox provides support for tested and approved third party application enablers.

Third Party Software For information on these and other partner solutions, refer to this Web site: partner.xerox.com/xeroxbusinesspartners• Datastream Software from RSA (Rochester Software Associates), including MISPrint and

EPSPro, is available for co-resident installation on the FreeFlow DocuSP Print Server when connected via Ethernet (TCP/IP). (Not available for Channel connected devices.)

• Pad Printing – copying or printing uncollated sets while also using finishing features, can be accomplished on the Xerox 4595 by using the RSA solution “PadPrint” loaded on a customer’s network connected PC.

• Tab Wizards, Bates Numbering, and Pad Printing can be accomplished on the Xerox 4595 by using the Xpert Image solution “Echo” loaded on a customer’s network connected PC.

Xerox Enabler Software • A print path from Xerox FreeFlow® MakeReady® is supported via the XXP4595 name. • Printing on ordered stock is supported from Xerox FreeFlow® however, for paper jams the

operator must reset the stock order manually. Automatic ordered stock recovery is not supported.

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System configuration and installation Electrical and space requirements must be satisfied before delivery of the equipment (the customer is responsible for connecting equipment on their network and configuring the controller to the network). A Xerox authorized carrier will deliver the printer system and the Customer Service Engineer (CSE) will install the system. Allow 4 to 6 hours to complete the system installation.

Installation considerations for the printer system • The system without the High Capacity Feeder is approximately 67.1 in (1704 mm) wide and

30.8 in (782 mm) deep. • Some carpeted flooring or uneven surfaces may require the installation of a mobility plate to

allow the product to be moved during normal maintenance activities. • Moveable installations can be moved to within 10 in (254 mm) of the rear wall after

installation. During installation, keep approximately 24 in (610 mm) from the wall for rear access.

• In a stationary installation, the rear of the system must be at least 24 in (610 mm) away from the wall.

• There should be a minimum of 78 in (1981 mm) clearance from the floor to the nearest overhead obstruction.

• The electrical outlet must be located within 6 ft (1828 mm) to the right of the right rear corner of the main processor or no more than 3 ft (914 mm) to the left of the left rear corner of the main processor (when facing the equipment).

Installation considerations for the FreeFlow DocuSP Print Server • Installation of optional furniture is performed by the Xerox Authorized Carrier. • To enable system administrators and others to work at the Controller, the work surface

should be desk height. • To enable the CSE to safely repair the system, the work surface should be at least 36 in x 36

in (914 mm x 914 mm). • The work surface of the controller must not infringe on the space required by the printer

system and any attached accessories unless it is a table with wheels and can be easily moved.

• One network drop is required for installation. • A secure but accessible place near the Controller must be established to store the media and

software. Xerox personnel may not be able to provide services unless these materials are available.

Supplies and component yields The consumable supplies listed below are engineered specifically for use in the Xerox 4595 and provide the highest and most consistent image quality, maximum productivity and up time. These consumable supplies are designed with several replaceable units, which are replaced as needed by Xerox Customer Service Engineers for ERUs and by customers for CRUs. NOTE: All yield estimates are based on the 6% area coverage at standardized conditions using 8.5 in x 11in /A4 Xerox 20 lb bond (80 gsm) stock. Actual yields vary greatly depending on area coverage, paper stock, and image quality control settings. Toner Cartridge yield per bottle will vary depending on area coverage density setting, paper size, and environmental factors such as temperature and humidity.

Customer Replaceable Units (CRUs)/supplies The Xerox 4595 user interface will display a message indicating when it is time to replace a CRU.

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Customer Replaceable Units (CRUs) CRU Part

Number Qty per Box Yield Estimate

Toner Cartridge 6R01237 1 70,000 prints1

Waste Toner Container 8R13001 1 210,000 prints Staple Cartridge - 100 Sheet Capacity

comes installed

Filled with 1 to 5,000 staples per cartridge

Staple Cartridge Refill (includes the Staple Waste Container)

8R13029 5,000 staples x 4 sets plus staple waste container

For Booklet Finisher only: Booklet Staples Refill

8R12925 5,000 staples x 4 sets

1 Assuming 6% Average Area Coverage

Service Engineer Replaceable Units (ERUs) In addition to customer consumables, the product is designed with a fuser cleaning cartridge and drum cartridge that are ordered and installed by Xerox Customer Service Engineers. A message displayed on the machine will indicate when it is time to replace an ERU. Service Engineers Replaceable Units (ERUs) CRU Part Number Qty per Box Yield Estimate Drum Cartridge 13R00610 1 500,000 prints Fuser Cleaning Cartridge 8R13000 1 300,000 prints Black Developer 5R00704 6,000,000 prints

Additional Service Support Xerox prInteract support is not available for the Xerox 4595 with the FreeFlow DocuSP Print Server at this time. For qualified customers, Xerox Productivity Plus is available. Please ask your Xerox Service Technician for more information.

Disposal process Empty dry ink containers and waste containers are safe and approved for local recycling with common commercially used plastics. Empty dry ink containers or waste containers must not be disposed in or set near fire. All Toner Waste Bottles include a prepaid return shipping label, plastic bag and tie in the box. This is the preferred method of disposal. For more information refer to the Online Supplies Ordering / Cartridge Recycling Program at www.xerox.com.

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Roles and responsibilities Responsibility matrix Action Customer Xerox Ensure adequate space and power to install system

X

Unpack system/components X Connect all system components prior to powering up the system

X

Provide power wall receptacle for system

X

Install the client software X Confirm network integrity X Acquire and install client work-station network hardware/software

X

Order and replace drum cartridge X Insure document security X Remove and ship failed components to Xerox

X *

Provide Helpline Support X * Provide spared parts X * Provide service X * * Xerox responsibility when a Full Service Maintenance Agreement (FSMA) is purchased. If FSMA is not purchased, this action becomes a customer responsibility.

Customer Support Xerox Customer Service is available to provide general information, answer questions, and take service calls. You can reach the Customer Service Center at the following toll-free phone numbers: United States: 1-800-821-2797 Canada: 1-800-939-3769 For more information regarding supported media or ordering paper, contact the Supplies Marketing Center at: United States: 1-800-822-2200 Canada: 1-800-668-0199 (English) 1-800-668-0133 (French)

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