xml registry and repository for the education community holly hyland, federal student aid
TRANSCRIPT
XML Registry and Repository for the Education Community
Holly Hyland, Federal Student Aid
2
Federal Student Aid: Evolution to the Target State Vision
• A target state outlines the vision to achieve integration. • Business needs drive technology solutions.
Lif
e-cy
cle
Ph
ase
Ap
pli
can
t/B
orr
ow
erP
roce
ss
Department of Education
Help Desk
Financial Partners Portal
Schools Portal
FS
AT
rad
ing
Par
tner
Pro
cess Partner Application
Oversight
Aid Education Submission Eligibility Repayment Consolidation
Aid Awareness & Application InstitutionParticipation
Servicing
Tra
din
gP
artn
ers
&S
ervi
cers
Guaranty Agencies
Student Aid on the Web
Call Centers
Collections
Origination &Disbursement
ED
Financial Management
Lenders (Lender Servicers)
Other External Partners
To-Be FinancialAid Life Cycle
DRAFTHigh-Level Business View
State Agencies Schools ( School Servicers)
Common Services for BorrowersOrigination & Disbursement
Trading Partner Management
Delivery
FSA Gateway
Award & DisbursementProcessing
School Aid Payments &Funding Level Mgmt
PartnerEnrollment
Partner Eligibility& Oversight
Funds & InternalControls
ServiceLoans
Recovery &Resolution
ITAIntegratedTechnical
Architecture
VDCVirtual
Data Center
EAIEnterpriseApplication
Integration
Internal Transfer
External Transfer
Business Function
ApplicationAid EligibilityDetermination
EstablishPersonRecord
GLAccountingBudgetingExternal Financial
Reporting
Authentication & Access Management
Credit Check SSCRServicing Reporting (FFEL & Campus Based)
Edit Checks
En
terp
rise
Sh
ared
Fu
nct
ion
s
Common Data ArchitectureGenerate/Distribute ISIR/SAR
CSB
FMS
En
terprise S
hared
Fu
nctio
nsWarehouse/Data Marts
Match Against CDA (FAH)
Send/Receive from Matching Agencies
SSIM Logic
ConsolidateLoans
PaymentProcessing
Authentication &
Access Tools
Enablers
Business
Intelligence Tools
Enterprise Analytics and ResearchAcquisition &Planning Strategy
Enterprise PerformanceManagement
Case Tracking(Ombudsman)
Partner Payment Calculation/PrePopulationCDR
RecommendPolicy Changes
Ancillary Services
AidAwareness
NSLDS
Partner Payment ManagementPartner PaymentAdmin
TransactionsStudents Trading
Partners
ProcessPayments
State AgencyFunding
Analytics
Computation Edits - EFC
AR Management
Distribute Eligibility
Transfer Monitoring Process Promissory Notes
FMSS GAPS
RID Mappings
ApplicationProcess
RelationshipMgmt
AuditHistory
Integrate FSA systems and provide new technology
solutions Improve program integrityReduce program administrative
costsImprove human capital
management
FSA Strategic Objectives
Core Business Outcomes
Find the Right Balance Between Efficient Delivery & Effective OversightCore Business Driver
Improve products and services to provide better customer service
-Simplify programs through proactive informing to policy and legislative processes
Ability to proactively inform regulatory and statutory changes
Run the Business to Enable Right Actions, Right Transactions to the Right People
Actionable data to drive decision making
-Analytic approach to system changes
-Timely delivery/deployment of systems
-Right data available at right time and organizational agreement about what is required and when
Deployment of technology solutions to meet program objectives
-Infrastructure capacity that is secure, scalable and flexible to meet the changing needs of FSA
-Define data access authorization standards
-Balance between COTS procurement and enterprise technology standards
Flexible standards, technologies and services
-Greatest return in collections
-Maximize access to available resources
-Analytic approach to process changes
Maximize effectiveness of program based goals
-Easier financial internal exchange-Smarter contracting for customer service-Strategic contracting/acquisition strategy supporting business objectivesRight skilled/trained workforce aligned with business
processes
Tailored and relevant business services for all customer lifecycle activities
Assumption 2: Customers are defined as Students, Schools, Financial Partners, DoED, FSA Employees, External/Internal Audit Groups, Delivery Partners and Budget Services.
Imp
rove
& In
teg
rate
Bu
sin
ess
Pro
cess
es In
to D
eliv
ery
So
luti
on
s
Assumption 1: It is presumed an Enterprise Plan will be in place to support the vision (resource allocation, budgeting, training, QA processes).
-Effectively deliver financial aid to recipients
-Defined roles and responsibilities of FSA in supporting delivery partners driven by what they need, what should be provided and how/priority
Maintain Right & Effective Levels of Oversight Through Combination of Enhanced Tools & Customer Self-
Monitoring
Provide Easier Access to Make it Easier for Our Customers to do Business With Us
Pro
vid
e th
e R
igh
t S
ecu
rity
, To
ols
, Sys
tem
s, A
rch
itec
ture
& T
ech
no
log
y to
En
able
th
e B
usi
nes
s to
Ach
ieve
its
Ou
tco
mes
-Easier for FSA to support customers by providing views across the person and entity -Establish a common method and process for transition that is easy and accurate for administering trading partner enrollment and access to FSA systems and resources
-Reduce reporting requirements (use the data we have)
-Easier and more accurate external exchanges that meet the needs of delivery partners
Effectively & efficiently manage organizational financial well-beingTimely identification of risk-based non-compliance
-Common edits
Standardized business processes
-Include customer input and feedback
Streamlined processes for routine oversight functions Actionable information to inform business processes
-Uniform business rules across functions
Efficient, automated oversight capabilities
System-independent, integrated services to customers across the lifecycle Effective and balanced oversight
-Support analytic approach to oversight/problem identification, decision making, policy and legislation through data, information and tools
-Support audit functions to track access to FSA systems and data.
-Right time data exchange with delivery partners
Automated business processes
-Automate internal/system interfaces
-Uniform business rules across systems
-Single, secure external gateway for file exchange
-Common edits
-Automate identity and management processes
-Configure security to minimize and simplify user interfaces
Self-service capabilities
-Delivery partner access to information to support self-monitoring and decision making
-Provide information to prospective students
Easy customer access to required information throughout the delivery cycle
Easy and timely access to required oversight information
-Enterprise (cross-functions) information and analysis
-Customer centric buildup for schools across the lifecycle-RID implementation across the lifecycle
-Provide an integrated, cross-lifecycle, web-delivered customer view that is system independent -Customer centric buildup for students across the lifecycle
Su
pp
ort
Eff
ecti
ve &
Info
rmed
Dec
isio
n M
akin
g b
y M
akin
g t
he
Rig
ht
Info
rmat
ion
Ava
ilab
le a
t th
e R
igh
t T
ime
to t
he
Rig
ht
Peo
ple
Co
re B
usi
nes
s E
nab
lers
-Better common loan identification
-CSID implementation across the lifecycle
-RID implementation across the lifecycle
-Clear indication of aid status displayed throughout the enterprise
-Maximize access to available resources
-Provide enrollment status via the web
-Right time data exchange between systems
Maintain appropriately secured information
-Establish and follow common data definitions to facilitate the exchange of data internally and externally
-Continuous data quality verification
-Defined, secure access points -Right access to right person/entity at right point in time
Consistent and accurate data across the enterprise
-Define data related standards (including XML standards)
-Ownership and definition of shared data
Clearly defined ownership and management of data
Awareness DisbursementApplication Origination Servicing
Eligibility MonitoringParticipation Oversight Management
Application for Participation
Partner Eligibility
Participation Management
Enrollment/Access Mgmnt
Performance Mgmnt*
Oversight - Closed School Processing - Ongoing Monitoring - Risk Management - Oversight Reviews/Actions - Accountability For Funds - Default Rate Calculations
Partner Management
Partner Payment ProcessingBulk Payment Calcs - ACA Payments to Schools Payments & Tracking
P-Note Processing
Award Processing
Disbursement ProcessingFunding Level Management - Award Processing - Calc & Monitor Funding Chngs
School Payments (Pass-Through) - Student Based Pymnt Calcs - Payments & Tracking
Origination & Disbursement
Application Processing - Electronic Processing - Paper Processing & Fulfillment
Applicant/Recipient Eligibility - Electronic Processing - Paper Processing/Fulfillment
Student Authentication & Access Mgmnt
Performance Mgmnt*
Application
Inbound Payment Processing
Consolidations
Loan Assignment Processing
Collections
Default Aversion
Delinquency Mgmnt
Death, Disability & Bankruptcy
Accounting
Performance Mgmnt*
Common Services for Borrowers
Borrower Refund Processing
Student Authentication & Access Mgmnt
Financial Management - Accounting - External Financial Reporting - Funds Control - Budget - Internal Controls
Business Process Awareness - Counseling - Awareness
Enterprise Performance Management - Contract Management - Acquisition & Planning Strategy - Performance Analytics & Reporting
Support Functions
Portfolio Data Management - Aggregated Recipient Data - Program Analytics & Reporting
FSA Integration Vision Framework
FSA Business Architecture
FSA Enterprise Target State
3
Federal Student Aid:Data Strategy Purpose
Get the Right Information
To the Right Person
At the Right Time and Place
At the Right Cost
Develop an overall approach towards data to ensure that accurate and consistent data is available to and exchanged between Federal Student Aid and our customers,
partners, and compliance and oversight organization.
4
The Target State VisionLi
fe-
cycl
ePh
ase
App
li can
t/B
orr o
wer
Pro
c ess
Aid Education Submission Eligibility Repayment Consolidation
Aid Awareness & Application InstitutionParticipation Servicing
CommunicationsPublications PressReleases
/
/
Department of Education
Help Desk
Financial Partners Portal
Schools Portal
Partner Application
Oversight
Guaranty Agencies
Origination &Disbursement
Financial Management
Other External PartnersTarget State Vision
High-Level BusinessView of the
Financial Aid Lifecycle
Revised Sept 2005
State Agencies Schools (School Servicers)
Common Services for BorrowersOrigination & Disbursement
Integrated Partner Management
Federal Student Aid Gateway
Award & DisbursementProcessing
School Aid Payments &Funding Level Management
Partner Participation& Enrollment Oversight
FundsManagement
ServiceDebts
Recovery &Resolution
Internal Transfer
External Transfer
Business Function
Application
FinancialReporting
Run Credit CheckCommon Logic Edit Checks
En te
rpri
seS
hare
dB u
sine
ssFu
nct
ions
Information Framework
Generate/ Distribute ISIR/ SAR Data
Ente
r prise
Sha
red
Busin
essFu
nction
sSend/ Receive from Matching Agencies SSIM Logic
ConsolidateLoans
Enterprise Analytics and ResearchAcquisition &
Planning StrategyEnterprise Performance
Management Ombudsman
Case Research Recommend
Policy Changes
EstablishPerson Record
Partner Payment and Reporting ManagementPayables
Management
State AgencyFunding
Analytics
Calculate EFC
ReceivablesManagement
Manage Promissory Notes
One Financial GAPS
RID Legacy Identifier Crosswalk
Audit History
Analytical DataTransactions
Person Org Metadata
Repository
EDW
Distribute Student Eligibility
Campus-BasedApplication Eligibility Funding
Aid Awareness
Financial Aggregates& Reporting
Financial Aid History
Student EnrollmentReporting
Default RateCalculation
Distribute School Eligibility/ Review Information
Student Aid History Management
OIG
Aggregate Relevant Information/ Determine Student Eligibility
OPE
CDA/ODS(NSLDS II)
Integrated School View Integrated Student View
Guaranty Agency Payment &Reporting Administration
Budget FormulationCredit Report
Manage
Monitor AidEligibility
Aid EligibilityDetermination
Lender Payment &Reporting Administration
Enterprise Access Management
ConferencePlanning
Lenders (School Servicers)
ITAIntegratedTechnical
Architecture
BusinessIntelligence
Tools
ESBEnterprise
Service Bus
AuthenticationAccessTools
VDCVirtual
Data Center
AncillaryServices
ContentManagement
Enablers
DataMarts
Student Portal
Call Centers
Aid Delivery
Collections
Federal Student Aid Target State Vision
5
Federal Student AidEnterprise Data Management Focus
– Data Policy and Strategic Planning
– Data Administration• Data standardization• Metadata Management • Data Modeling Management • Data Governance
– Data Architecture
• Data Conversion/Migration Planning• Data Integration Services
– Data Warehousing
– Data Quality
6
Federal Student AidData Management Focus
– Data Standards and Guidelines• Rules for the creation, replication, storage, and management of data• Policies and guidelines to data providers and data users to maintain the integrity of data.
– Best Practices for Data• Data modeling • Data integration • Data management • Open standards
– Data Architecture Artifacts• Enterprise Standards and Guidelines • Enterprise Data Conceptual Model • Enterprise Data Dictionary
– Education Community of Interest• Collaborative environment for the promotion of standards
– Federal Student Aid Co-Chairs DXSC• Promote data exchange both internally and externally
– XML Registry and Repository for the Education Community
7
Federal Student Aid Data Management Focus – Education Community of Interest
– Promote use of common standards across the Education Community of Interest.
– Cooperative standards with external parties.
8
FSA Recent Accomplishments
– Released the XML Registry and Repository for the Education Community as open-source.
– Working with IPEDS on a schema development project using the PESC Process.
– Web-based Data Model Repository.
– Data Management standards incorporated into the procurement process.
– Integration between the XML Registry and Repository for the Education Community and the Federal Student Aid Data Model Repository.
9
Federal Student Aid Future Areas of Focus
– Continue to work with the Education Community of Interest to add additional core components to the XML Registry and Repository for the Education Community.
– Improve quality, consistency and availability of data for decision-making.
– Support Enterprise Data Integration Services Infrastructure that implements our Service Oriented Architecture in the Target State Vision.
– Institutionalize Data Quality best practices across the Enterprise.
– Strengthen our Data Governance efforts across the Enterprise.
10
Development Steps – Community Derived
• Identify education-related business process.
• Contact PESC to register intent.
• Identify data elements currently in use.
• Review data elements for clarity and usage.
• Match data elements with the XML Registry and Repository for Education.
• Review to ensure compatible elements.
• Identify new elements.
• Submit to PESC Submission Advisory Board for review.
• Develop schema according to business rules and XML Technical Specification.
• Submit to PESC Change Control Board for final review.
11
XML Registry and Repository
URL: www.fsaxmlregistry.ed.gov
Open Source (Public Domain License) URL: http://fsaxmlregistry.sourceforge.net/
Policies and Procedures:
http://www.pesc.org/info/policies-procedures.asp
12
13
14
15
16
17
18
19
20
21
22
23
24
25