yolk recruitment hatched issue 3

THE LATEST NEWS, ADVICE AND OPINIONS FROM YOLK RECRUITMENT

ISSUE 3

August 2012

SETTING THE BAR HIGHER

Which companies in Wales are setting the bar higher?Is change always for the better?What is the key to success?

SUMMER OF SUCCESS SPECIAL

Plus Anna Denton-Jones explains what affect the change in Employment Tribunal law will have on your business.

And Lyndsey Jenkins breaks down the keys to running a successful social media campaign.

Yolk Recruitment // 02920 220078 // www.yolkrecruitment.com

Future InnFuture Inn in Cardiff are the first hotel in Europe to install a new SMART iTV that puts them ahead of the rest of the hotel industry. For more info call 029 2048 7111.

SequenceSequence have been recognised by Microsoft for providing outstanding solutions and services in the Mobility Business-to-Consumer Application category and are one of only seven companies in the UK to receive one.For more info call 029 2025 2555.

Hugh JamesHugh James are delighted to announce that for the second time in the last three years, the firm has been successful in winning the 2012 Insider Property Law Firm of the Year award.For more info call 029 2039 1164.

Super RodThe Blaenavon based company has recently been awarded a Queen’s Awards For Enterprise for International Trade. Exports account for 50% of sales.For more info call 01495 792 000.

Space in the CityAfter being at the top of your game for seven years you might think you would want to take a small break but not a Space in City who have secured 26 brand new apartments in the Quayside development.For more info call 08452 60 70 50.

B2B IT Servicesb2b IT Services has seen significant growth over the last 12 months and just wanted to take the opportunity to thank Yolk for their invaluable support during this whole period. For more info call 029 2076 2337.

Abannan‘Easypinz for Weddings’ is the first of a new series of service proximity lifestyle apps for iPad set to launch in October 2012. For more info call 020 7112 7052.

See even more success stories in our online editionwww.yolkrecruitment.com/hatched/

SUMMER OF SUCCESS SPECIALWHO’S SETTING THE BAR HIGHER

Setting the bar higherWith the Olympics being held across the UK, Andy Murray making it to the final of Wimbledon and Bradley Wiggins winning the Tour De France it was Britain’s chance to shine on a global stage this summer and we certainly did.

Like buses, success seems to come all at once. Once you’ve built momentum and there’s a sense of positivity in the air success follows and it’s contagious. There’s no hiding the fact that the last few years have been tough for businesses but those that approached it with a positive attitude have been the ones that have prospered. Rather than holding back and shying away from the challenge it’s the businesses that have gone out and set the bar higher that continue to lead the way.

How we are setting the bar higher

At Yolk one of our core values is to never get complacent to think that our clients will always come back to us and not one of our competitors. Which is why we constantly assess what we offer our clients and continue to build the best possible recruitment service we can offer. This is the driving force as to why we have added new features that give our clients the extra value they have come to expect from us. Our clients can now benefit from the following:• Free independent testing

We’ve partnered with Thomas International and SHL to offer our clients free independent expert psychometric and skills testing.

• Free hospitality at Cardiff City What better way to meet new prospective clients than within a fun and relaxed environment which is why we’ve signed up to an executive suite at Cardiff F.C.

• Free career microsites With over 70% of job vacancies filled through the internet it is essential to have a strong web presence that attracts the best candidates on the market. Our microsites allow our clients to benefit from having their own fully branded career page while we manage all applications on their behalf.

• New HR Insight Sessions The workplace is constantly evolving which is why we have launched a new series of free seminars that will focus on the challenges employers are facing.

We’re not the only ones who are working hard to provide a higher level of service. To the left we’ve included some of the recent successes our clients have had and what they are doing to set the bar higher.

To be competitive in today’s market you need to be constantly looking for that cutting edge that will help you gain an advantage over your competitors. Whether that’s investing in a new computer system, a new range of products or by employing a team of professionals that can modernise your business these changes can make the vital difference.

“The successful man will profit from his mistakes and try again in a different way.”Dale Carnegie

Call Yolk Recruitment on 02920 220078 to discuss how we are the fastest growing specialist recruitment agency in South Wales and how that can benefit you

Issue #3 – August 2012


Setting the bar higher

CHANGE CAN BE FOR THE BETTERFiftyone3, the business club for young professionals in South

Wales, recently chose a new venue, moving from the Kuku club to the newly launched private members’ club The Attic to great success.

The new location on the top floor of Soda Bar on Cardiff’s Mill Lane proved to be great success. The Attic with it’s own rooftop garden was the perfect location for guests to enjoy a drink and a BBQ out on the decking. The new location proved a success with the largest attendance since Fiftyone3 was launched last summer.

After the event attendees were asked to fill out a simple survey about the experience they’ve had at the current and previous events. The results of the survey were very positive with a large majority saying they would recommend the business club to others. The survey also identified that the members wanted somewhere to interact with each other between events which is why the decision was made to launch a dedicated Facebook page http://www.facebook.com/fiftyone3.

If you would like to attend the next event visit www.fiftyone3.com

We’d like to congratulate our Company Director, Dale Williams, for being recognised as a ‘Rising Star’ by The Insider magazine.

We’d like to share some positive feedback we’ve had from one of our clients.

Here at b2b IT Services we’ve been growing steadily over the last 12 months and just wanted to take the opportunity to thank Yolk for their invaluable support and guidance during this whole period.

We’re an IT support company, working as an outsourced support for a wide variety of businesses. We also work with several clients complementing their existing I.T departments, assisting wherever required; particularly adding additional support during holiday periods or sickness.

Work can be busy so Yolk’s support has been a great help! Our priority is offering a sterling support service to our clients, so it’s essential that our staff can live up to our reputation; offering high-quality, friendly IT support. From CV sifting to interviewing, the Yolk team have been on-hand, offering advice and general assistance throughout the recruitment process.

As a result, we’ve ended up with some great additions to the b2b family, who have been helping us to continue offering a fantastic intimate, service that cares, even though we may have grown a little bit! Thanks Yolk!

Luke Hodge, Manging Director

Client feeback

2012 Corporate Sponsors


How to measure social media success?More and more businesses are cottoning on to the power of social media, which is music to the ears of us communications professionals. But if you’re using social media for your business, you should be measuring it. Otherwise what’s the point of doing it and how do you know what impact it is having?

Before you start counting every single tweet or post, you need to determine your goals. What are you actually trying to accomplish by using social media? Broadcast news; engage with a particular community; respond to customer queries; direct people to your website? Once you have a list of what you’re trying to achieve, think about what you want your audience to do with your content – read, share, reply, purchase or engage? Then match your goals to actual metrics that you can measure.

So, for example, if you want to measure awareness, use metrics

that show how far your message is spreading such as volume, reach and exposure. If you want to measure engagement, choose metrics that show how many people are participating in your conversations such as retweets, comments and replies. If your goal is to drive people to your website, track URL shares, clicks and conversions. As soon as you start to think about it, you’ll realise that none of it is rocket science.

When you’ve got the list of metrics you want to focus on, only then should you start measuring activity. Many of the social media platforms provide some form of analytics, such as Facebook insights and Google Analytics. There are also a number of free independent tools that can be used from the internet, such as Social Mention which is useful for assessing qualitative measures such as share of social media voice and brand associations. You may need

to use a few different tools, with each one delivering a different measure, to get a more rounded picture of your social media results.

Use your findings to set a benchmark for future measurement and compare against competitors’ campaigns. More importantly, use your findings to improve and make changes to your content, before measuring some more. Track your numbers over time and pay attention to how things change. Success lies in having a measurement process which consistently uses analytics to track progress and improve where necessary.

Lyndsey Jenkins is Managing Director of jamjar PR (@jamjarPRLtd) – a creative communications

agency specialising in PR, marketing, digital and social media. www.jamjar-pr.co.uk


What is a true measure of success within a business? Is it profit, awards won, number of clients gained and retained? Do you define success, do your peers or is it your clients?

Take Apple for example who recently reported a third quarter rise in profit of 21% which was regarded as unsuccessful because they had set themselves a larger target. Setting the bar too high or too low can have a major impact on how your business functions. It was also reported that iPod sales had fallen by 10% which can be seen as a future indicator of where the company is headed.

Benchmarking yourself against your competitors is one way to measure success. In sports it is quite straight forward, you either win the match or you lose. In business however it is a little more complicated. If your profits rose by 50% you might deem your business successful but if your closest rival’s profit rose by 120% then you were not as successful as you could have been.

Defining your business objectives and benchmarking them against historical,competitive and marketplace results will help you focus where you need to make changes and where to further invest.

HOW DO YOU MEASURE SUCCESS?



PUTTING THE SOCIAL INTO LOCALYard Digital is one of Cardiff’s fastest growing companies providing data

centric digital services, spanned across two vibrant capital cities, cosmopolitan Cardiff and cultural heaven, Edinburgh. Creating bespoke data driven solutions, Yard provides profitable avenues and actions for clients, exclusively based on proven customer behaviour. Data can be atomic, or astronomic; Yard utilises indiscriminately and draws upon the interesting, unusual and profitable.

Their team in Cardiff consists of qualified and experienced web analysts, developers, programmers and all-round, code wizards. Much like the growing and evolving city of Cardiff, Yard is rapidly expanding to meet the data-demand of clients Europe wide. As one of the fastest growing companies in Cardiff and recruiting via Yolk, Yard seeks the synthetical, linear thinkers with a passion for patterns and a quizzical outlook.

Yard’s collective digital dexterity across both offices means Yard can embrace the sharing, expanding and increasingly hyped world of social media. Led by Andrew Burnett, one of the UK’s most prominent social media practitioners, the Yard social media team are responsible for mobilising millions of visits for clients. With the hype, metrics such as followers, likes, views and +1s have become false measures of success that are bought and sold in their thousands for just a few dollars but...

Don’t believe the hype! Real social media success requires consistent human interaction and emotion from all who tweet, blog, update and share on a company’s behalf. Yard is the authority on real social media delivering brand authority, influence and finally endorsement from followers, fans and friends. Yard will optimise clients’ real social media marketing with a custom-built programme that includes: • Collecting data from current social profiles and

prospective platforms. • Analysing company reputation and customers’

behaviour and loves and hates. • Planning content, voice and delivery for Twitter,

Facebook, G+, Pinterest and more. • Implementing the plan with dedicated personnel and

training for in-house teams. • Monitor for mentions, reputation protection and

brand building.

Yard’s social media marketers run a start-up package to assist and train businesses that are thinking of using, or need assistance with, social media. Working in collaboration with clients, Yard ensures maximum benefit from using social media. A one to three day course, Yard social media training covers initial set up, to the more advanced content and staffing strategies.

For more information email [email protected] or call 02920 004562

YOLK BUILD MICRO CAREER SITE FOR YARDYard’s exponential growth was both a blessing and a curse for them which is why they enlisted the help of Yolk Recruitment to manage their entire recruitment process to remove the adminstration burden placed on the company. Yolk’s inhouse marketing department worked with Yard Digital to build a bespoke dual branded microsite that funnel all applicaiton and recruitment calls to their dedicated account manager.

For further information visit: www.yolkrecruitment.com/yarddigital/


SUMMER OF SUCCESS SPECIAL - TECH WARS

Earlier this year, Apple and Google both showcased their latest and greatest operating systems. First up was Apple, who gave a preview of iOS 6 at their renowned World Wide Developers Conference and Google followed shortly after showing off their latest OS Android 4.1 Jelly Bean. Leading mobile app development company Mubaloo tell us what to expect from the latest OS offerings

SIRI VS GOOGLE NOW

Google Now is a serious competitor to Siri, although differs slightly in that it’s a voice-enabled search assistant and tracks ongoing usage and behaviour to find relevant results. In other words, the voice-enabled search assistant keeps track of what you use your phone for and where you use it to help answer your queries as accurately as it can. When Google Now is opened on your phone, you are greeted with a series of cards based on where you are and what’s happening around you.

Siri has added some impressive new features to its voice-assistant service, including integration with social networks so users can speak to tweet or update their Facebook status. Apple has now integrated Yelp, OpenTable and Rotten Tomatoes so users have access to more knowledge including restaurant reviews and film trivia. The service is also

coming to iPad so tablet users can reap the benefits of Siri’s new and improved features.

Choosing a winner between these two voice-assisted services is difficult because they are still evolving. What is evident is that Siri is better for natural voice commands and Google Now seems to provide quicker and better search results; now they both have competition it will be interesting to see how they both develop.

GOOGLE MAPS VS iOS MAPS

Apple is ditching Google as its mapping partner for its own mapping service ready for the release of iOS 6. The new Maps application is built from the ground up and features beautiful 2D and 3D layouts. Apple’s 3D model view is said to look far better than Google’s equivalent. Apple is also offering users crowdsourced incident reports from other iOS users, which Google has trialled but not rolled out yet.

Google Maps is the most frequently used app among Android and iOS users making it a familiar service to lots of users. Google has a lot of experience in online cartography and their new offline maps feature is extremely useful. Our Android and iPhone app developers found it difficult to decide on a winner because iOS Maps are still in BETA; it will be interesting to see how Google Maps fares after the release of iOS 6.

SOCIAL INTEGRATION

Apple has introduced deep Facebook integration into iOS 6, so now users can easily share images or links from native iOS apps to Facebook and Twitter. Jelly Bean has also added deeper social integration by releasing APIs so developers have direct sharing access to applications. This means images can be shared directly from Jelly Bean instead of sharing from each individual application.

Jelly Bean’s open software allows for deeper integration with a variety of social networks unlike iOS, which limits its sharing possibilities to Facebook and Twitter.

VIDEO CHAT

Apple’s FaceTime allows you to make calls over both 3G and WiFi but is limited to just Apple devices. Google’s Gmail chat service has recently been replaced by Google+ Hangouts and works across all platforms because it runs in the browser.

WHICH OS IS BEST FOR BUSINESS?


SUMMER OF SUCCESS SPECIAL - TECH WARS

This issues tech wars was written by Mubaloo is one of the UK’s leading mobile app development companies specialising in applications across a variety of platforms and industry sectors. Some of their clients include Hargreaves Lansdown, The Met Office, Channel 4, William Hill and Virgin Media.”

If you’re interested in submitting an article to the next edition of Hatched then please email [email protected]

Both video chat services work well and Hangouts is a definite improvement on Gmail Chat, making it a serious Facetime and Skype competitor. Google Hangouts allows cross-platform video chats whereas Facetime only allows interactions between iOS devices, limiting it slightly.

NATIVE CAMERA APPS

A few changes have been made to the Jelly Bean camera app mainly to improve usability. Users can now swipe for a preview of the last photo and pinch to view the gallery as a filmstrip, these new features help Android users navigate around the camera app and sort through their photos quickly and easily.

Apple will be adding deeper social integration into their stock camera app so users can easily share photos on Facebook and Twitter. Also, the Photos app allows for deeper sharing using iCloud. Photos can be shared and then viewed on MacBooks and Apple TV and if you want to share with people who don’t own an Apple device, photos can be viewed on the web.

CONCLUSION

These updates are more important than ever, especially now consumers are becoming more aware of smartphone technologies. The features on offer have a huge impact on people’s decisions so Apple and Google have to get it right to stay in the competition.

For example, consumers may have opted for an iPhone over an Android device because of Siri, but now Android is offering Google Now, consumers have a wider range of devices to choose from, keeping the competition healthy.

As smartphone ownership continues to rise, both Apple and Google will continue to compete against each other in order to dominate the mobile market share.

TECH WARS



Yolk Recruitment would like to announce their support and commitment to Tŷ Hafan. Tŷ Hafan was established in 1999 and since then has helped over 500 families, who live the dreadful reality that their children with life-limiting conditions may not reach the age of 19. We will be working closely with them over the next few months to assist with their fund-raising efforts through various activities such

as, Company Director, Dale William’s bike ride from Paris to Cardiff.

We spoke to Liz Rundle, PR Manager at Tŷ Hafan, about the improvements they are making and why.

“Over the last twelve to eighteen months, Tŷ Hafan has seen

a substantial increase in the number of families it supports and the new Care Service Facility currently being built is a direct response to the increased needs of families from around Wales. The new facility will also ensure overall costs are kept down and more space is made available in the existing hospice building.

The facility will be used as a training and e-learning centre for staff at Tŷ Hafan, equipping them with the latest skills and knowledge in palliative care. This training will include professional development sessions, lifelong learning sessions and conferences as well as early years training.

Importantly, the new facility will also see all staff currently based at Tŷ Hafan’s Culverhouse Cross office relocate to the new site. This move will provide Tŷ Hafan with security for the future, protecting the charity against rental increases and helping the organisation control and minimise its overheads.

The facility complements the organisation’s plans to continue developing services for the benefit of life-limited children, young people and their families. For example, as part of the building project, a new hydrotherapy pool is to be created in the existing hospice building.

It is anticipated that the new Care Services Facility will be fully operational from January 2013.”

If you interested in how you can help Tŷ Hafan as a business leader then please contact their Laura Barlow Business & Community Development Co-ordinator on 029 2067 2084 or email l [email protected].

GET INVOLVED!Taff Trail Cycle Challenge 2 September 2012

55 mile/ 28 mile bike ride. Brecon or Merthyr start. Teams of four

http://www.tyhafan.org/ our-events/

ty hafan. two simple words which, for our families, mean everything.

Ty Hafan offers comfort, care and support to life-limited children, young people and their families, helping them make the most of the time they have left together. This unique service is free of charge to families in Wales and £3 million needs to be raised every year to keep it that way.

Not only does Ty Hafan provide specialist palliative care, but it also offers a much-needed source of strength, support and short break care for the whole family.

Ty Hafan takes its support right into the family home and is there to help these families through every step of their unimaginable journey. Ty Hafan’s services are completely free of charge for families in Wales that need them.

Ty Hafan allows families to feel normal and do normal family things. The simple stuff of life you would want for your own family, your own child.

Ty Hafan - providing care, being there.

www.tyhafan.org Ty Hafan - the family hospice for young lives. Registered Charity No: 1047912.



WHICH AREA IS KEY TO A COMPANY’S SUCCESS?

FURTHER COMMENTS“Leadership and Management set the vision, the goals, the direction and the purpose; the Noble Cause, you might say. But all of that is rhetoric. Let’s face it, except for the very beginning stages, leadership and management don’t touch the customer. Likewise, quality service and product are also end results, not really predictors of success. To me, team selection (who is going to work here) and training (how does management treat the team) are the primary indicators of success. Everything else is a by-product.” Mike Harding

“You can have a company with great leaders but you won’t have success without strong ladder holders at the bottom, holding them up.”Laurie Sayles

DON’T GET LOST IN THE CROWDOne of our candidates approached us with this dilemma: “I recently applied for a Marketing Controller vacancy which had over 225 applications – how do I make myself stand out from the competition?”

There’s almost a sense of desperation in the air when it comes to finding employment. We hear so much negative press about the job market many job seekers have begun applying a shotgun approach and applying for every job they find no matter how unsuitable. This has led to the extreme situation of job postings receiving extraordinarily high application numbers. Out of the 225 applicants that applied for the Marketing Controller the large majority of them were not suitable, don’t have the right qualifications or experience, live too far away or when it comes down to it don’t really want the job. This has made it very difficult for prospective employers and good candidates can get overlooked.

When applying for jobs you need to be more selective and really tailor your application to the job description. Many applicants simply read the job title, salary, location, click apply and send their standard CV. This approach doesn’t show the employer that you have paid attention to what they want and will reduce your chances of being shortlisted for interview.

So how do you get around this problem?

Stop being a sheep and start being a wolf. Be smart, clever and strategic in your job hunting. Firstly move away from the big job boards that everyone uses. Instead spend some time finding more niche and specialised boards that are specific to your skills and experience. At first it might not seem like they get the same amount of jobs as the other sites but you’ll be better represented and in with a better chance of finding work. Secondly try to find a recruitment agency that specialises in your industry and will work hard to represent you. Thirdly go direct – if a company isn’t advertising vacancies on their website speak to them anyway, try connecting with them through networking or other means.

In short the reason you’re getting lost in the crowd is that you’re being part of it!

LINKEDIN POLL

49%Leadership

19%Employee Training

15%Quality of product

17%Innovation

INTRODUCING YOLK ACCOUNTANCY & FINANCE RECRUITMENTDue to demand from our clients wishing to work with us full circle we have created a dedicated Accountancy & Finance division to manage their need. Whether you are looking for a Financial Director or a CIMA Accountant, our experienced consultants will help you find the right person whose experience, skills and ambitions align with your business.

Duncan Powell Company Director

CONTACT YOLK ON:0292 220078 or [email protected]



At the start of July Mohammed Ahmed, IT Divisional Manager, took time out of his busy schedule to take part in the Dress for Success charity event held at McArthur Glen’s Designer Outlet, Bridgend. We speak briefly to Mo about the event:

Q: What was your role at the Dress for Success event?A: Well, the aim of the event was to help women who have been out of work due to family commitments or other reasons to get back into work. I provided the career advice on the day while the charity provided the women with free work wear for interviews. It was great to meet people face to face and understand what challenges they are facing.

Q: Why did you do the event?A: I’ve been involved in other similar schemes in my local community and I get a lot out of it. I speak with hundreds of IT candidates a week as part of my role but I wanted to share my experience with candidates I wouldn’t normally speak to which why I got involved in Workwear week and other similar schemes such as iLead.

Q: Any future events planned?A: I’ve been working with our marketing guy to produce a series of career guides. We launched the guides at the start of the month and distributed them through our social channels. I wanted to create a useful resource that would help others and be easy to share.

For more information about scheme and how to get involved visit: http://www.dressforsuccess.org.uk/

IT RECRUITER NEEDED!

Previous IT recruitment

EXPERIENCECompetitive

BASIC SALARY

Have an existing

CLIENT BASEExcellent

COMMISSION

Passionate about TECHNOLOGY

Friday

BEER FRIDGE

Desirable - technical

DEGREEInternal

TRAINING

Does the person above sound like you? Then this is your opportunity to join the fastest growing IT recruitment divison in South Wales with an expanding national client base.

Why work for Yolk?We’re passionate about our staff and understand the importance of offering responsibility, uncapped earnings, a resoundingly friendly working atmosphere and training that will deliver the skills needed to continually further your career.

What’s more, we’re expanding. With an ever growing client list, we need the right people in place to ensure the consistent and impressive growth of our organisation remains constant, and through organic growth we reward top performers.

What can you expect?You know that feeling, the one when you wake up and don’t want to go to work, well don’t expect that. Oh and that feeling when your hard work isn’t recognised, well don’t expect that. And there’s always that feeling that you’re not quite getting back what you feel you give your employer? Well don’t expect that either.

We do things differently, and that’s what makes us unique, we can’t guarantee our style is right for everyone; it takes a certain type of animal to walk in our shoes. What you can expect is a fun, fast-paced and rejuvenating career, with a fast-growing and innovative company.

To apply in the first instance email your CV to:[email protected] or call 02920 220078

DRESS FOR SUCCESSWhat we want

from you

YOLK RECRUITMENT ARE HIRINGWhat you get

from us


YOLK EVENTS

7th September 2012

Fiftyone3 The premier networking event for young professionals within South Wales.

Various dates throughout 2012

Cardiff City Match DaysJoin us at Cardiff City for a mix of great food, great football and great company.

12th September 2012

CIPD With guest speaker the Business Doctor - Dr Paul Thomas.

9th September 2012

Charity Bike Ride Our Company Director, Dale Williams, sets off on his bike ride from Paris to Cardiff rasing money for St Davids and Ty Hafan.

20th September 2012

HR Inisght SessionsJoin us for the first of our insight sessions with guest speaker Anna Denton-Jones.

5th October 2012

CANMOLJoin the cream of the crop at this year’s Welsh Marketing Awards.

7th November 2012

Chepstow Business ClubJoin us for the day at this exclusive business club with guest speakers, free lunch and a day of racing.

SECURE YOUR PLACE!If you are interested in attending any of these events then please contact Jonathan Bennett T: 02920 220078 E: [email protected]

HR INSIGHT SESSIONSThis is the first of a new regular feature discussing the changes in HR policies that affect your business. We are also running a series of free seminars throughout the year featuring a range of guest speakers. The first will take place on September 20th at Future Inns, Cardiff featuring Anna Denton-Jones discussing how social media is changing the employee landscape.


Emma York our HR specialist recently interviewed Anna Denton-Jones, of Morgan Denton Jones Limited, a niche employment law and training practice based in Cardiff about some landmark changes in Employment Tribunal.

What is the current position?At the moment, someone wanting to bring a claim in the Employment Tribunal is not charged anything for doing so. There has been a feeling, rightly or wrongly, that that makes it too “easy” for people to bring speculative claims.

When will things be changing?Next summer – before then further guidance will be issued to help everyone get used to the new system.

How will things change?The Claimant bringing a claim will have to pay an ‘issue fee’ of £160 or £250 depending on the type of case they are bringing. The lower amount will be for straight forward cases that don’t take up much employment tribunal time, but £250 will be the ‘norm’ for the majority of cases such as unfair dismissal and discrimination. If the case then doesn’t settle (80% of cases do settle at the moment) then before the final Hearing the Claimant will have to pay a further £230 or £950 meaning the average cost of bringing a claim before any legal costs are considered will be £1200. Judges will

also have a discretionary power to make an employer who loses a case pay the winning employee their fees.

What do you think the consequences will be?Undoubtedly there will be cases where fees put people off complaining, however, I believe they will be in a minority. Most people who bring claims already do so because they feel strongly that they have good grounds to do so.

It will put the pressure on advisers to try and find a solution to a dispute before the deadline for issuing proceedings but employers may be more likely to fight cases, playing brinkmanship with the Claimant to see if they are really willing to put their money where their mouth is and fight especially as the Hearing date gets closer.

What about people who can’t afford to pay?There will be a system called “remission” for those who cannot afford to pay, for example those already claiming benefits. The threshold income is quite low so, for example, a couple with two children who earn jointly more than £23,860 would be expected to pay their own fees. There have been concerns from those who advise employees that access to justice will be damaged.

HR INSIGHTSwith Anna Denton-Jones

For further information or to book your place on this free seminar contact:Emma York - HR Consultant02920 220078 or [email protected]


Yolk Recruitment Ltd6-7 St John StreetCardiff, CF10 1GJ02920 [email protected]

SALES BUSINESS SUPPORTMARKETING ACCOUNTANCY IT HUMAN RESOURCES

Thank you for reading Hatched, Yolk Recruitment’s quarterly publication.

If you would like further information on any of the articles featured in this edition then please email our marketing executive: [email protected].

If you would like to know how Yolk Recruitment can help you with your recruitment needs then please email: [email protected]

About Yolk Recruitment Yolk Recruitment is a specialist commercial recruitment company. We build strong relationships that gives our clients the confidence to work with us 'full circle'. To service commercial recruitment requirements, Yolk Sales, Yolk Marketing, Yolk Business Support, Yolk Contact Centre, Yolk Human Resources and Yolk IT were born.

Yolk is a member of the Recruitment and Employment Confederation (REC).

Some of our clients include:• PHS group• S. A. Brain • Leekes• Shred-it• Johnson & Johnson• Northern Racing• Capital FM• Biffa• 118 media• Confused.com• Principality

DOWNLOAD A COPY OF OUR ANNUAL SALARY SURVEYSWe have done extensive research into how the job market has changed over the previous 12 months and we will be releasing our 2012 salary surveys very soon, answering the questions you need to know such as:• Are your salary brackets in the right ballpark?• Whatbenefitsdoemployeesexpect?• Which jobs are most in demand?

DOWNLOAD ONLINEhttp://www.yolkrecruitment.com/ 2012-salary-surveys/

yolk recruitment hatched issue 3

Business

clients free independent

bar higher property

air success

success stories

clients abannanhave

brand new apartments

new computer system

new range of products