you have 30-seconds to make a good impression

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YOU HAVE 30- SECONDS TO MAKE A GOOD IMPRESSION Nex t

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You have 30-seconds to make a good impression. Next. How to prepare an Impressive résumé . Many job recruiters will only devote about 30 seconds to reading your résumé before making a decision about whether or not to interview you. - PowerPoint PPT Presentation

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Excellent Rsum ExampleClick to demo Format Format. The font should be easy toread and suggest professionalism.Experience SummaryExperienced Technical Professional who works well with minimum supervision. Computer literate, with strong electronic, electrical and mechanical skills. Customer oriented problem solver with an ability to adapt to new situations. Professional ExperienceInformation Systems Manager, ProComp U.S.A., Inc., Cleveland, OH 2007-PresentManaged from planning through completion, a $2.4 million Windows NT workstation and network printer implementation project. Delivered on time and $600K under budget.Attained consistent 99% up time by implementing disaster recovery and fault tolerance plans.

Network Administrator, QUALITY AUTO SALES , San Antonio, Texas 2002-2007Effectively manage system functionality to ensure ongoing operations, collections of funds, and inventory for a used car dealership with 5 locations doing approximately $2 million in business annually. Support 60 internal and external end users on a daily basis using Microsoft Server 2003 and Wyse terminals. Defined and implemented improved corporate policies regarding the location, safety and security of servers and equipment. Designed and implemented Cisco VoIP offices, and managed the Cisco Avvid VoIP network, including unity voice mail and unified messaging. Recommended modifications to improve speed of operations and system security measures. Configured and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network.

EducationUtah State University Logan, UTB.S. in Computer ScienceAmerican Institute of Computer Science - Chicago, ILComputer Systems Support CertificationChris Smith123 Elm StreetDeKalb, Illinois 60115(800) [email protected] SummaryExperienced Technical Professional who works well with minimum supervision. Computer literate, with strong electronic, electrical and mechanical skills. Customer oriented problem solver with an ability to adapt to new situations. NextPrevThe sections of the resume should be arranged logically as per the job announcement.The header should include your name, address, phone number, and email address that is appropriate. If this is a federal resume, be sure to include your Social Security Number.NextNext

Job Description: Key Responsibilities:- Asking lifestyle questions to thoroughly understand customer needs, offers relevant services, solutions, and accessories so customer can make informed decision to complete their purchase- Utilize all relevant sales tools to drive profitable growth- Leverages on-line resources, tools, and peer knowledge to self train- Understands and executes store shrink planBasic Qualifications:- 6 months of retail sales or customer service experience- Lifting up to 50 lbs., standing and moving up to 100% of the timeRead the job description above and decide if the example resume is targeted:Summary of QualificationsMore than seven years experience.Immense knowledge of wide range of product being sold.In-depth knowledge of the Consumer Guarantees Act.Excellent communication and listening skills.Uncommon customer service and sales skills.Remarkable math skills.Great organization skills and the ability to memorize stock.Extremely self-motivated and honest.Immense passion dealing with the public and strong enthusiasm and interest in merchandise being sold.Uncommon neat and tidy appearance and a clear speaking voice.Strong stamina and ability to spend lots of time on the feet, especially during busy periods such as Christmas sales.

Professional ExperienceTom Super Stores Inc., Tarrytown, NY - 2003 - PresentRetail SalespersonGreet customers and ascertain what each customer wants or needs.Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Compute sales prices, total purchases and receive and process cash and credit payment.Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Answer questions regarding the store and its merchandise.Describe merchandise and explain use, operation, and care of merchandise to customers.Ticket, arrange and display merchandise to promote sales.Addresses understanding customer needs.Addresses lifting and standing requirement.Resume includes: Recommend, select, and help locate or obtain merchandise based on customer needs and desiresDoes not address lifting ability, but Strong stamina and ability to spend lots of time on the feetTrueFalseTrueFalseCORRECT. Recommend, select, and help locate or obtain merchandise based on customer needs and desiresCORRECT. Does not address lifting ability, but Strong stamina and ability to spend lots of time on the feetNextPrevWhat makes this rsum easy to read and concise?Chris Smith123 Elm StreetDeKalb, Illinois 60115(800) [email protected] SummaryExperienced Technical Professional who works well with minimum supervision. Computer literate, with strong electronic, electrical and mechanical skills. Customer oriented problem solver with an ability to adapt to new situations. Professional ExperienceInformation Systems Manager, ProComp U.S.A., Inc., Cleveland, OH 2007-PresentManaged from planning through completion, a $2.4 million Windows NT workstation and network printer implementation project. Delivered on time and $600K under budget.Attained consistent 99% up time by implementing disaster recovery and fault tolerance plans.

Network Administrator, QUALITY AUTO SALES , San Antonio, Texas 2002-2007Effectively manage system functionality to ensure ongoing operations, collections of funds, and inventory for a used car dealership with 5 locations doing approximately $2 million in business annually. Support 60 internal and external end users on a daily basis using Microsoft Server 2003 and Wyse terminals. Defined and implemented improved corporate policies regarding the location, safety and security of servers and equipment. Designed and implemented Cisco VoIP offices, and managed the Cisco Avvid VoIP network, including unity voice mail and unified messaging. Recommended modifications to improve speed of operations and system security measures. Configured and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network.

EducationUtah State University Logan, UTB.S. in Computer ScienceAmerican Institute of Computer Science - Chicago, ILComputer Systems Support CertificationThe font choice is easy to read, an appropriate size, and not muddled. Some poor font choices might include: ALGERIANAR BerkleyAR HermannBlackadder ITCOne or two pages allows the recruiter to quickly see all the information.NextNextNextPrev

JOHN MARK DOEMembershipsMember of the Air Force ReservePTA President, two consecutive yearsMember of the Disabled American VeteransHonors, Awards, and Special AccomplishmentsAir Force Achievement Medal, 2010Iraq Campaign Medal, 2009National Defense Service Medal, 2008Additional SkillsEfficient in the use of Microsoft Word, Excel, PowerPoint, and OutlookExceptional written and verbal communication skillsTyping Speed: 40 words per minuteGood Rsum ExampleEducation and TrainingM.S., Instructional Technology, Utah State University August 2011B.S., Human Resource Management, Utah State University December 2009Staff Noncommissioned Officer Leadership Program January 2007Basic Airman School, March 2006High School Diploma, Bellview High School, Bellview, California June 2005Page 2 of 2Click to continue the demo of a good exampleIs relevant information demonstrated throughout the rsum youve seen?YesNoRelevant Information. An excellent rsum has the skills, personal information, and strong impact points paralleling the job announcement. Highlighting appropriate skills, education, experience, memberships, and honors/awards are important in building an effective rsum. Click to replay.JOHN MARK DOE123 Elm StreetCity, State 12345Phone: 888-555-1234Email: [email protected] of QualificationsHonorable Discharge from the United States Air Force, 2009. Bachelor of Science degree from Utah State University, 2008. Top Secret Security Clearance, Current. Excellent leader, instructor, and trainer. Work ExperienceEqual Employment Opportunity (EEO) Specialist, October 2008 to Current United States Air ForceAFB USACity, State 12345Assist employers with equal employment opportunity (EE) complaints, questions and inquires.Supervise a staff of five with proper coordination of work schedules, organizing workflow, training new personnel, and serving as office manager.Instruct military training regarding EEO procedures and activates.Organize administrative processing of EEO claims, increased the productivity of the EEO section by 45 percent.

Personnel Director, August 2006 to October 2008Some CorporationMercerville USACity, State 12345Resolved a wide range of customer problems, applying diplomacy and assertiveness to: personnel actions, salary and payment problems, management decisions, and communication barriers.Maintained extensive financial records regarding individual and corporate claims.Supervised a staff of ten operations office personnel through reviewing personnel files, updating training records, recording personnel actions and supervised the hiring/firing process.Professional ObjectiveForeign Service Human Resources Officer, Department of State, Announcement Number: HRO-2012-0009IncorrectCorrect

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Chris Smith123 Elm StreetDeKalb, Illinois 60115(800) [email protected] Name AddressPhone Number Appropriate E-mail Address NextPrevClick to demo parts of good contact information:Excellent Rsum ExampleRelevant Information. Highlight education and training, technical skills, professional experience, memberships, honors and awards.

Tailor the information to the job requirements and responsibilities. Show that you are qualified for the desired position.Click to highlight relevant informationExperience SummaryExperienced Technical Professional who works well with minimum supervision. Computer literate, with strong electronic, electrical and mechanical skills. Customer oriented problem solver with an ability to adapt to new situations. Professional ExperienceInformation Systems Manager, ProComp U.S.A., Inc., Cleveland, OH 2007-PresentManaged from planning through completion, a $2.4 million Windows NT workstation and network printer implementation project. Delivered on time and $600K under budget.Attained consistent 99% up time by implementing disaster recovery and fault tolerance plans.

Network Administrator, QUALITY AUTO SALES , San Antonio, Texas 2002-2007Effectively manage system functionality to ensure ongoing operations, collections of funds, and inventory for a used car dealership with 5 locations doing approximately $2 million in business annually. Support 60 internal and external end users on a daily basis using Microsoft Server 2003 and Wyse terminals. Defined and implemented improved corporate policies regarding the location, safety and security of servers and equipment. Designed and implemented Cisco VoIP offices, and managed the Cisco Avvid VoIP network, including unity voice mail and unified messaging. Recommended modifications to improve speed of operations and system security measures. Configured and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network.

EducationUtah State University Logan, UTB.S. in Computer ScienceAmerican Institute of Computer Science - Chicago, ILComputer Systems Support CertificationChris Smith123 Elm StreetDeKalb, Illinois 60115(800) [email protected]

2. List technical education and skills1. List colleges or universities attended3. Include training courses, seminars or workshops completedWhat should I include in the Education section of my rsum?4. List certifications and achievements

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Include Technical SkillsUse buzz-words because companies scan resumes for particular skills or keywords.List all tools you have worked with.Here are some ideas of what you should be putting under your technical skills:HardwareLanguagesSoftwareDatabasesOperating SystemsWeb ToolsFor example use SQL instead of Structure Query LanguageNextNextNextNextPrev

JOHN MARK DOE123 Elm StreetCity, State 12345Phone: 888-555-1234Email: [email protected] of QualificationsHonorable Discharge from the United States Air Force, 2009. Bachelor of Science degree from Utah State University, 2008. Top Secret Security Clearance, Current. Excellent leader, instructor, and trainer. Work ExperienceEqual Employment Opportunity (EEO) Specialist, October 2008 to Current United States Air ForceAFB USACity, State 12345Assist employers with equal employment opportunity (EE) complaints, questions and inquires.Supervise a staff of five with proper coordination of work schedules, organizing workflow, training new personnel, and serving as office manager.Instruct military training regarding EEO procedures and activates.Organize administrative processing of EEO claims, increased the productivity of the EEO section by 45 percent.

Personnel Director, August 2006 to October 2008Some CorporationMercerville USACity, State 12345Resolved a wide range of customer problems, applying diplomacy and assertiveness to: personnel actions, salary and payment problems, management decisions, and communication barriers.Maintained extensive financial records regarding individual and corporate claims.Supervised a staff of ten operations office personnel through reviewing personnel files, updating training records, recording personnel actions and supervised the hiring/firing process.Good Rsum ExampleClick to demo what makes this a start to a good exampleProfessional ObjectiveManagement Position within the Department of StateDoes the Professional Objective portion of the rsum demonstrate a targeted objective?YesNoTargeted. An effective rsum is very specific to a job opening or opportunity. Keywords from the job announcement should be used throughout the rsum as to demonstrate the applicants ability to successfully execute and perform objectives specific to the job. Click to highlight the TARGETED sections.IncorrectCorrectProfessional ObjectiveForeign Service Human Resources Officer, Department of State, Announcement Number: HRO-2012-0009Click to highlight the NONTARGETED section.NextPrev

How to write an Impact StatementTo highlight your accomplishments use impact statements in the Professional Experience section of your rsum.The impact statement is your strongest result or accomplishment. When an employer scans your rsum quickly, the first statement is the one that is read most often.This statement can be something you alone achieved or you achieved working on a team.The impact statement and other responsibility sentences should begin with an Action or Skill verb.NextPrevAction and Skill VerbsNextPrevSkill VerbsadapteddealtinterpretedselectedadministereddefinedinvestigatedsolvedallocateddocumentedmaintainedsortedapproveddraftedmodifiedstimulatedarrangedestimateddelegatestructuredassistedexpandeddetectedsuggestedattainedfacilitateddirectedsummarizedattendedfiledoperatedsupervisedbroughtfoundedperceivedtestedchairedgovernedpreparedclassifiedidentifiedpresentedcomparedimplementedpresidedcompletedimprovedprocessedcomputedincreasedprogrammedconceivedindexedprovidedconductedinitiatedrecordedcoordinatedinspectedrecruitedSkill Verbsactdiagnosepersevereanalyzedrawpersuadeassembleevaluateplanbalanceexamineproblem-solvebuildfigureproducecalculatefixpromotecommunicateimaginepublicizecomposeinfluencereconcileconsultconsultinterviewcontrolinventrepaircoordinatejudgeresearchcopyleadschedulecountmanagesellcreatemotivateservicedebatenegotiatespeakdecideobservesystematizedesignorganizeteach/traindeterminepainttypedevelopperformtrouble-shootExcellent Rsum ExampleTargeted. Each rsum should include information that is targeted to the job announcement.

Experience SummaryExperienced Technical Professional who works well with minimum supervision. Computer literate, with strong electronic, electrical and mechanical skills. Customer oriented problem solver with an ability to adapt to new situations. Professional ExperienceInformation Systems Manager, ProComp U.S.A., Inc., Cleveland, OH 2007-PresentManaged from planning through completion, a $2.4 million Windows NT workstation and network printer implementation project. Delivered on time and $600K under budget.Attained consistent 99% up time by implementing disaster recovery and fault tolerance plans.

Network Administrator, QUALITY AUTO SALES , San Antonio, Texas 2002-2007Effectively manage system functionality to ensure ongoing operations, collections of funds, and inventory for a used car dealership with 5 locations doing approximately $2 million in business annually. Support 60 internal and external end users on a daily basis using Microsoft Server 2003 and Wyse terminals. Defined and implemented improved corporate policies regarding the location, safety and security of servers and equipment. Designed and implemented Cisco VoIP offices, and managed the Cisco Avvid VoIP network, including unity voice mail and unified messaging. Recommended modifications to improve speed of operations and system security measures. Configured and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network.

EducationUtah State University Logan, UTB.S. in Computer ScienceAmerican Institute of Computer Science - Chicago, ILComputer Systems Support CertificationChris Smith123 Elm StreetDeKalb, Illinois 60115(800) [email protected]

TARGETED Experience SummariesClick on the image to see an example of a targeted Experience SummaryProject ManagerCorporate TrainerBusiness Executive

NextPrevNetwork AdministratorJOHN MARK DOEMember of the Air Force ReservePTA President, two consecutive yearsMember of the Disabled American VeteransAir Force Achievement Medal, 2010Iraq Campaign Medal, 2009National Defense Service Medal, 2008Efficient in the use of Microsoft Word, Excel, PowerPoint, and OutlookExceptional written and verbal communication skillsTyping Speed: 40 words per minuteM.S., Instructional Technology, Utah State University August 2011B.S., Human Resource Management, Utah State University December 2009Staff Noncommissioned Officer Leadership Program January 2007Basic Airman School, March 2006High School Diploma, Bellview High School, Bellview, California June 2005Page 2 of 2Click to continue the demo of a good exampleHas this rsum demonstrated logical formatting?YesNoFormat. An effective rsum is formatted in a logical order. Headings are specific to job announcement requirements or recommendations and font is selected on readability. IncorrectCorrectClick to review first page of resumeEducation and TrainingMembershipsHonors, Awards, and Special AccomplishmentsAdditional SkillsNextPrevGood Rsum Example

JOHN MARK DOE123 Elm StreetCity, State 12345Phone: 888-555-1234Email: [email protected] of QualificationsHonorable Discharge from the United States Air Force, 2009. Bachelor of Science degree from Utah State University, 2008. Top Secret Security Clearance, Current. Excellent leader, instructor, and trainer. Work ExperienceEqual Employment Opportunity (EEO) Specialist, October 2008 to Current United States Air ForceAFB USACity, State 12345Assist employers with equal employment opportunity (EE) complaints, questions and inquires.Supervise a staff of five with proper coordination of work schedules, organizing workflow, training new personnel, and serving as office manager.Instruct military training regarding EEO procedures and activates.Organize administrative processing of EEO claims, increased the productivity of the EEO section by 45 percent.Click to returnProfessional ObjectiveForeign Service Human Resources Officer, Department of State, Announcement Number: HRO-2012-0009Click to Play/ReplayPersonnel Director, August 2006 to October 2008Some CorporationMercerville USACity, State 12345Resolved a wide range of customer problems, applying diplomacy and assertiveness to: personnel actions, salary and payment problems, management decisions, and communication barriers.Maintained extensive financial records regarding individual and corporate claims.Supervised a staff of ten operations office personnel through reviewing personnel files, updating training records, recording personnel actions and supervised the hiring/firing process.

Mark Smith456 Road StreetCity, State 54321Phone: 888-555-1234Email: [email protected] Discharge from the United States Air Force, 2009. Bachelor of Science degree from Utah State University, 2008. Top Secret Security Clearance, Current. EXPERIENCEEqual Employment Opportunity (EEO) Specialist, October 2008 to Current United States Air ForceAFB USACity, State 12345Assist employers with equal employment opportunity (EE) complaints, questions and inquires.Supervise a staff of five with proper coordination of work schedules, organizing workflow, training new personnel, and serving as office manager.Instruct military training regarding EEO procedures and activates.Organize administrative processing of EEO claims, increased the productivity of the EEO section by 45 percent.

Marginal rsum ExampleClick to demo what makes this a start to a marginal exampleIs the objective compared to experience in this demonstration?YesNoClick to see RELEVANT INFROMATION.IncorrectCorrectRelevant Information. Highlight paralleling skills, education, experience, memberships, and honors/awards are key to building an effective rsum. Utilizing buzz-words that reflect the job announcement are important to constructing an excellent rsum. EDUCATIONM.S., Instructional Technology, Utah State University August 2011B.S., Human Resource Management, Utah State University December 2009High School Diploma, Bellview High School, Bellview, California June 2005OBJECTIVESeeking a position as a lead shop mechanic

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MARK SMITHSKILLSCertified Transmission MechanicMicrosoft Word, Excel, PowerPoint, and OutlookAdobe Dreamweaver and Photoshop certifiedTyping Speed: 55 words per minuteHONORS AND AWARDSAir Force Achievement Medal, 2010Iraq Campaign Medal, 2009National Defense Service Medal, 2008Marginal rsum ExampleClick to continue the demo of a marginal exampleDoes this rsum example illustrate effective font selection and use?YesNoIncorrectCorrectMEMBERSHIPSMember of the Air Force ReservePTA President, two consecutive yearsMember of the Disabled American VeteransTRAININGStaff Noncommissioned Officer Leadership Education Program, 2010Military Non-Resident Program, 2009Basic Airman School, 2008Advanced Transmission Mechanics Course, 2007Basic Transmission Mechanics Course, 2007Format. Reviewing a rsum many times for spelling/grammatical errors is a process of creating an impressive rsum. Using key words and keeping the rsum condensed into a document that can be reviewable in about 30 seconds. Also font is very important in readability. Click for FORMATTING needs.Page 2 of 2

MARK SMITHSKILLSCertified Transmission MechanicMicrosoft Word, Excel, PowerPoint, and OutlookAdobe Dreamweaver and Photoshop certifiedTyping Speed: 55 words per minuteHONORS AND AWARDSAir Force Achievement Medal, 2010Iraq Campaign Medal, 2009National Defense Service Medal, 2008MEMBERSHIPSMember of the Air Force ReservePTA President, two consecutive yearsMember of the Disabled American VeteransTRAININGStaff Noncommissioned Officer Leadership Education Program, 2010Military Non-Resident Program, 2009Basic Airman School, 2008Advanced Transmission Mechanics Course, 2007Basic Transmission Mechanics Course, 2007Page 2 of 2NextPrev

Decide if the statements apply to the example font choice.Editing/writingEdited and wrote stories for a weekly community newspaper, The Sanpete Messenger, from 2004-2011.Wrote bi-weekly editorial columns for the Top of Utah Voices in the Ogden, Utah Standard-Examiner newspaper from 2000-2001.Wrote and edited help systems and manuals for various computer software products at WordPerfect and Novell from 1990-1997. Volunteered as a staff editor for Inscape, a literary magazine at Brigham Young University in 1988.It is easy to read The font is too smallIn most situations the font would be considered unprofessionalThe font conveys a sense of whimsy that an employer might find as a good personality traitThis is probably not a good font choice because it is difficult to read. 8 point font is typically too small to read. Font size should be 10-12 pointsThis is probably not a font choice that would present you as a professionalIt's best to lean conservative in your font choice. But if you're applying for a job in the arts, like at a graphic design firm, you might want to choose something a little more unusual than Times New Roman or Georgia.

There are ways, however, to showcase your personality other than the shape of your letters. It can be done in the way information is placed on the page.TrueFalseTrueFalseTrueFalseTrueFalseBeginCORRECT. This is probably not a good font choice because it is difficult to read.CORRECT. 8 point font is typically too small to read. Font size should be 10-12 pointsCORRECT This is probably not a font choice that would present you as a professionalCORRECT It's best to lean conservative in your font choice. But if you're applying for a job in the arts, like at a graphic design firm, you might want to choose something a little more unusual than Times New Roman or Georgia.

There are ways, however, to showcase your personality other than the shape of your letters. It can be done in the way information is placed on the page.NextPrevIs this what contact information should look like on a rsum?Chris Smith

123 Elm Street DeKalb, Illinois [email protected]

Height: 54 Weight: 200 lbs.Born: 12/04/1971

YesNoIncorrectCorrectNextPrevChris Smith

123 Elm Street DeKalb, Illinois [email protected]

Height: 54 Weight: 200 lbs.Born: 12/04/1971

1. The font for the name is too big.3. There is not a phone number included.2. Height and weight should not be included in a general rsum.5. The email address is not professional.6. A picture should not be included.4. Date of birth should not be included.WhY Doesnt this contact information work?NextNextNextNextNextSee WhyNextPrevWhat is the best example of Technical Skills?TECHNICAL SKILLSDevelop computer software for chemical applicationsProgramming languages including FORTRAN, C, Pascal, Perl, javascript, assemblerIn depth experience with computational chemistry programs including SYBYL, MacroModel, Insight/Discover, Quanta/CHARMm, Cerius2, Biograf, Chem-X, AMBERProduction experience with chemical information systems including Daylight, ISIS, OracleExtensive use of HTML, CGI programming, javascript for the development of commercial Web sites.TECHNICAL SKILLSDevelop computer software for chemical applicationsProgramming languages including Formula Translation, Uniplexed Information and Computing SystemAverage golf score of 70 and a handicap of +3.5Extensive use of Hyper Text Markup Language, Computer Generated Imagery programming, javascript for the development of commercial Web sites.This OneOr This OneNextPrevExample of a good impact statement:

Designed and implemented a training programfor front line staff in response to a significant increase in customer complaints.

Analyzed complaints in staff focus groups, and with assistance of the staff developed an alternative service delivery model.

Trained over 200 staff in the new service delivery model, and as a result achieved a 70% reduction in customer complaintsDoes the impact statement highlight your strongest result or accomplishment? Is this statement something you alone achieved or you achieved working on a team? Does the impact statement and other responsibility sentences begin with an action or skill verb?Display good exampleYesYesYesNextPrevHow did you do?Job Announcement Number: 1234567Job Title: Corporate Security ManagerLocation: Salt Lake City, UT

Job Description:The Manager will work daily with business units, the contract guard service and the facilities group to plan and execute security for facilities projects. Responsibilities will include:

Build relationships with business unit representatives, facilities personnel, contract guards and other vendors to understand the environment and special security needs within each building.Review and approve all security requests for short term and non-recurring assignments.Draft and implement detailed security plans for some of the most sensitive locations on campus.Work with leaders from the business units requesting Specials, facilities, contract guard service and other vendors to ensure each assignment and the scope of work are well planned and securely executed.Ensure correct scheduling and quality work performance by the contract guard service.Frequently assess and adjust the contract guard service by on-site review, and feedback from facilities and the business units to deliver outstanding service on each project.Respond to and, in conjunction with the contract guard service, provide the proper response to emergency situations.Survey and recommend security improvements to each assigned business unit.Create summaries, narratives and statistical reports. Supervise teams.Assist on other GS projects as requested.ROBERT HODEN123 Road AvenueCity, State 63542Phone: 888-555-1234Email: [email protected] of QualificationsHonorable Discharge from the United States Air Force, 2009. Bachelor of Science degree from Utah State University, 2008. Top Secret Security Clearance, Current. Excellent leader, instructor, and trainer. Work ExperienceSecurity Manager, October 2008 to Current United States Air ForceAFB USACity, State 12345Led the emergency response and crisis team in the physical protection of Department of State officials during imminent threats at four different U.S. Embassies.Built relationships with the U.S. Embassy communities, local guard force, and Regional Security Office to aid in understanding security issues and proper handling of classified material within the embassy building and compound.Supervised and trained new and incoming Security Guards in firearms techniques, CCTV, security related electronic equipment, close quarters combat, room entry tactics, emergency first-aid, and other post related duties.Supervised and reviewed daily security and access request for short term and non-recurring missions.Professional ObjectiveCorporate Security Manager, Announcement Number: 1234567Lead Security Officer, August 2006 to October 2008Some CorporationMercerville USACity, State 12345Drafted, finalized, and implemented detailed operational response plans and security policies to protect classified material and embassy personnel.Worked closely with the Regional Security Office in effectively managing the local guard force and vendors to ensure the highest security standards were being followed.Ensured correct scheduling and quality work performance of subordinated Security Guards.Frequently assessed the local guard force by continuously reviewing work performance, providing counseling on weekly basis, and made recommendations in the placement of local guards to maintain a secure environment.Composed hundreds of security violations and incident reports, which prevented the compromising of classified material and physical security of the embassy compound.NextPrevIs this rsum targeted toward the Job Description?YesNoIncorrectCorrectJob Description Continued:A Bachelors degree plus one year of relevant experience; or five years relevant experience with demonstrated organizational and leadership success.Excellent oral and written communication skills.Demonstrated ability to build relationships among several groups and deliver the highest level of satisfaction to GSs internal customers.Must be able to work nights, weekends and holidays.

Additional Information:The Corporate Security Manager is a high-profile position. The Manager is the primary Global Security Group (GS), point of contact for business units, facilities, contract guard service and other vendors in scheduling and overseeing security of both routine and special projects on campus.

Additionally, the Manager could be responsible for managing other teams in GS such as in the communication center.

The Manager must have strong interpersonal, security, and organization skills, and be an enthusiastic leader who drives security services among the different groups. Customer service is a key element in this position.EducationMaster of Science | Instructional Technology Graduated, August 2011 Utah State University | Logan, Utah 84322 Coursework includes: Learning Theory, Performance Systems, Internet Development, Projects and Design of Instruction, and Philosophical Foundations of Adult Education.

Bachelor of Science | Criminal Justice Graduated, December 2010 Weber State University | Ogden, Utah 84322 Coursework includes: Sociology, Psychology, Criminology, English Literature, Criminal Law, Beginning Prosecution, and Constitution Seminar.NextPrevROBERT HODENPage 2 of 2Honors, Awards, and Special AccomplishmentsAir Force Achievement Medal, 2010Iraq Campaign Medal, 2009National Defense Service Medal, 2008MembershipsMember of the Air Force ReservePTA President, two consecutive yearsMember of the Disabled American VeteransWhat is missing in this rsum?Additional Skills.IncorrectCorrectProfessional Objective.Work Experience.Congratulations youre finished