your content marketing machine is broken—and there's only one thing that can save it
TRANSCRIPT
Your content marketing machine is brokenand there’s only one thing that can save it
www.influitive.com
Year after year, B2B marketers produce
MORE content
51% of B2B marketers say they plan to increase their investment in content marketing over the next yearB2B CONTENT MARKETING: 2016 BENCHMARKS, BUDGETS, AND TRENDS—NORTH AMERICA (CONTENT MARKETING INSTITUTE)
… and you throw more and more budget at
content creation
Content marketing makes up 25% of the average B2B marketing budget (or more) 4 THINGS EFFECTIVE ENTERPRISE MARKETERS GET RIGHT [EXCLUSIVE RESEARCH] – (CONTENT MARKETING INSTITUTE)
Yet all of this content isn’t having the impact you expect
Your buyers are drowning in content83% of buyers feel overwhelmed by theamount of content available to them
2016 CONTENT PREFERENCES SURVEY: DEMAND GEN REPORT
They don’t trust what you’re cranking out
(Only 9% of B2B buyers say they trust vendor content like white papers)
B2B BUYERS DON’T TRUST VENDORS’ ONLINE CONTENT: CMO COUNCIL
“Buyers are not happy with vendors. Their content [tends to be] over-technical, product-centric, and self-serving.”
-Donovan Neale-May, executive director of the Chief Marketing Officer (CMO) Council
B2B BUYERS DON’T TRUST VENDORS’ ONLINE CONTENT: CMO COUNCIL
Your audience needs AUTHENTIC, TRUSTWORTHY content. It comes from their peers.
It’s called user-generated content (UGC)
Learn how you can bring UGC to your B2B content strategy in this how-to guide:
Skip ahead to download the eBook or keep clicking to learn more
Consumer brands have already figured it out
Apple “Shot on iPhone 6” campaignInstead of telling consumers how great the iPhone 6 camera was, Apple collected photos taken by iPhone users around the world and curated those submissions down to 77 incredible images to use in TV, print and online advertising campaigns
GoPro
6,000 videos are posted online each day by GoPro users who have documented their adventure. The company uses the best in their marketing instead of professionally-shot footage
Starbucks WhiteCup CampaignStarbucks lovers submitted nearly 4,000 photos of their designs on Starbucks cups in 3 weeks - enough to fill the company’s social media feeds for years to come
Did you notice? There are no professionally shot
photos, perfectly filmed video, witty taglines. Just the raw, authentic
voice of the customer
“The internet and social web have made it possible for any voice to be heard ... but to be truly heard you have to be authentic. If not, you will be discovered, you will be exposed, and you’ll be derided.”Hank Barnes, Research Vice President at Gartner
RADICAL AUTHENTICITY – ITS TIME HAS COME (BUT TIMING COUNTS)
Your B2B content is NOT authenticNo, not even your perfectly polished, beautifully designed case studies
Your dirty marketing fingerprints are all over them
Step away from the keyboardIf you want user-generated content you need to empower your advocates
The messenger: your advocates Enthusiastic customers who are willing to share their positive experiences with their peers.
“Advocate marketing multiplies the number and reach of voices talking about you — at a much lower cost than traditional channels.”FORRESTER REPORT: ADVOCATE MARKETING CREATES B2B CUSTOMER RELATIONSHIPS THAT LAST A LIFETIME
Selfie Marketing• Company talks about itself
• Promotes products• Few go-to references
• Company controls brand• Too much noise
Embrace a new model
Advocate Marketing• Customers rave to their peers• Builds lifelong relationships
• Army of advocates • Customers build the brand
• Cut through the noise
Advocatedistribution
The advocate-driven content marketing strategy
Advocate-sourcedideas
Advocate-generatedcontent
1. Develop ideas
User-generated ideas guarantee your content will resonate with your audience
The idea for TouchBistro’s top-performing piece of content was suggested by the company’s advocates
IPAD POINT-OF-SALE SYSTEM FOR RESTAURANTS
2. Create content
Invite advocates to produce their own content - and play an active role in creating yours
User-generated content saved $500K in support costs
K-12 EDUCATION TECHNOLOGY AND GLOBAL NETWORK
3. Distribute content
Amplify the reach and authenticity of your content through your advocates’ networks
In 4 months, advocates drove 50K unique visits from social shares to MongoDB’s website
OPEN SOURCE DATABASE SOFTWARE
Advocate-distributed content increased reach and engagement by 10% and clicks by 5%
TEACHING AND LEARNING SERVICES POWERED BY TECHNOLOGY
Here’s how to get startedShare this how-to guide with your content team.
Each chapter was written by a B2B marketer who
has put user-generated content at the heart of
their content strategy.
4.6 / 5
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Amplify your customers’ voices with Influitive’s advocate marketing platform.Create powerful, advocate-generated content that resonates with buyers and increases your brand’s reach
www.influitive.com