your employee value proposition - greater pittsburgh cebs · 2019-05-22 · •maintain healthy...

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© 2019 HUB International Limited. 1 © 2019 HUB International Limited. 1 Advocacy. Tailored Insurance Solutions. Peace of Mind Your Employee Value Proposition: What it is, why it matters, and how to do it International Society of Certified Employee Benefit Specialists, Benefits Day Cranberry Township, PA - May 23, 2019

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Page 1: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.1 © 2019 HUB International Limited.1

Advocacy. Tailored Insurance Solutions. Peace of Mind

Your Employee Value Proposition: What it is, why it matters, and how to do it

International Society of Certified Employee Benefit

Specialists, Benefits Day

Cranberry Township, PA - May 23, 2019

Page 2: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.2 © 2019 HUB International Limited.2

Andrea Goodkin

SPHR, SHRM-SCP

EVP HR Consulting Services

[email protected]

(312) 429-2284

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© 2019 HUB International Limited.3

It’s a Jungle Out There

• Today's job seekers want things that aren't conveyed in typical job postings

• Companies do a poor job of conveying their brand promise to job seekers

• You may think your perks are helping retaining employees—but are they?

Gallup State of the American Workplace, 2017, Gallup News, June 29, 2018Gallup Business Journal, April 19, 2017, Manpower Group Talent Shortage Survey, 2018

Page 4: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.4

The Why: Hardest-to-Fill Jobs

Manpower Group Talent Shortage Survey 2018

Page 5: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.5

2019 Workforce Trends

• HR joins marketing in defining the company 'brand.’

• HR will redefine diversity for the future workforce.

• HR must support a flexible work culture.

• The competition for Gen Z talent is starting.

• Plan for the 100-year life span.

• Prepare for the shorter employee life cycle.

• Embrace HR technology.

Entrepreneur.com, December 28, 2018

Forbes January 30, 2019

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© 2019 HUB International Limited.6

Top 10 CEO Challenges

DDI, The Conference Board, and EYGM: 2018

Page 7: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

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Taglines 1912 - Present

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© 2019 HUB International Limited.8

Attracting Talent is at the Core

Page 9: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.9

Key Effects on Engagement

Gartner, November 28, 2018

Gallup Workplace, April 27, 2017

Top Factors That Contribute to Engagement:

• Rewards

• Career and Development Opportunity

• Perceptions of the Organization

• Work Environment

Page 10: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.10

Infuse your employer brand promise in job seekers' experiences by:

• Knowing what makes your company unique

• Making your pitch on a human level

• Making critical first impressions

• Standing out to potential future employees

• Aligning talent strategy with the business strategy

• Embracing new people practices and discovering untapped talent pools

• Promoting your company’s Employee Value Proposition to become a

talent destination

What Should We Do?

Page 11: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.11

To create a strong people brand:

• The quality of people is important, just like

an organization’s products and services

• Your brand resides within the hearts and

minds of employees, customers, clients

and prospects

• It is the sum total of their experiences and

perceptions, some of which you can

influence and some that you cannot

Why Do You Need an EVP?

Page 12: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.12

The Employee Value Proposition (EVP)

Page 13: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.13

An EVP: What’s Included?

• The range of tangible rewards (financial) such as pay and benefits

• The range of intangible factors (non-financial) that do not show up in a paycheck or on

the benefits statements but nonetheless carry high value

Page 14: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.14

An EVP: What are the Benefits?

• Attract, engage and retain top talent

• Illustrate what employees and

candidates can expect

• Positively impact employee

engagement

• Help prioritize HR agenda and

reduce costs

• Develop a competitive advantage

Page 15: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.15

How Do We Do it?

Page 16: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.16

Total Rewards Inventory

Page 17: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.17

Steps to Creating Your EVP

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© 2019 HUB International Limited.18

Steps to Creating Your EVP (Continued)

Page 19: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

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Stakeholders are the first in line to

set an example for EVP initiatives.

Stakeholder Involvement

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• Communication must be consistent -

internally and externally

• An EVP should be reflected in the

corporate brand to:

• Help make the corporate brand a

reality

• Drive engagement

• Reinforce recruiting message

Communicate It!

Page 21: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.21

EVPs Across the Generations

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Generations Across the Workforce

Pew Research Center

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Cross-Generational Appeal

• Differences will exist; find the balance

• Understand workforce demographics and

the preferences and motivators within each

• Prepare for the emergence of a new

generation of talent

• Understand the significant perspectives

the generations share in common

Page 24: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.24 © 2019 HUB International Limited.24

You cannot manage what you don’t

understand.

You won’t be able to manage outside

of your generation unless you can see

through all of the generational lenses.

Tammy Hughes

CEO, Claire Raines & Associates

Page 25: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

© 2019 HUB International Limited.25

Keep it Alive

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How to Know it’s Working

Page 27: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

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Common Measures

The Social Workplace - 2016

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With a healthy EVP in place you can:

• Be a magnet for talent

• Have more engaged and motivated employees

• Maintain healthy differences across geographies and employee populations

• Experience lower regrettable turnover

• Maintain better understanding of your employees

• Have higher levels of financial performance

How Do You Know It’s Right?

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EVP Better Practices

Be sure to:

• Regularly evaluate your EVP

• Create an elevator pitch

• Align EVP with what the organization stands for

• Deliver on EVP promises

• Differentiate the organization

• Bridge the identity and image gap

• Sustain the EVP

Page 30: Your Employee Value Proposition - Greater Pittsburgh CEBS · 2019-05-22 · •Maintain healthy differences across geographies and employee populations •Experience lower regrettable

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Outcomes – Enjoy the Success!

Stewart Memorial Case Study

Passionate About People: How Culture Builds a Competitive Advantage

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© 2019 HUB International Limited.31 © 2019 HUB International Limited.31

Questions?