your guide to · concierge - owners lounge (dial 3150) contact concierge or visit us in the...

28
November 8th ~to~ 14th, 2019 Welcome Home! My name is: _____________________ Folio #_________________________ Building: _______________________ Room Number: ___________________ Floor: _________________________ Departure Date: __________________ Your Guide to... Ridge Tahoe • Ridge Pointe • Ridge Crest • Ridge View • Resorts West Vacation Club

Upload: others

Post on 19-Aug-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

November 8th ~to~ 14th, 2019

Welcome Home!

My name is: _____________________

Folio #_________________________

Building: _______________________

Room Number: ___________________

Floor: _________________________

Departure Date: __________________

Your Guide to...

Ridge Tahoe • Ridge Pointe • Ridge Crest • Ridge View • Resorts West Vacation Club

Page 2: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

Welcome Home! Dear Owners, We're so glad to have you back home. If there's anything you need while you're here, don't hesitate to ask. Also, don't forget to stop by the Owners Coffee Hour Tuesday morning at 9am to learn the latest about your resort. Enjoy your stay and thank you for your ownership! To Our Guests, Welcome to the Ridge Resorts! This guide features the ameni es, services and ac vi es provided with your stay. Our concierge will help you with local Tahoe ac vi-

es, just stop by for a visit. Thank you for choosing to stay with us! Sincerely, The Resorts West Management Team Located in the office in the Recrea on hallway Or 775-588-3553 Ext. 3350

OWNERS MEETING Meet members of the management team

EVERY TUESDAY AT 9:00AM

Coffee • Conversation • Fun Meet Other Owners...Hear The Latest Resort News

Ridge Tahoe • Ridge Pointe • Ridge Crest • Ridge View • Resorts West Vacation Club

Located in the Castle Rock Event Center

Upstairs in the Clubhouse

Page 3: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

Premier TV Channel Listing 4

Tahoe Casino Shuttle Schedule 5

Departments / Guest Services Information 6

Frequently Called Extension List Internet & Special Event Information 7 Don’t Wait! Dial 8 / On-Site Reservations Resorts West Vacation Club 8

Marketplace & Ski Shop 9

Food & Beverage Events / Bear Safety 10

Weddings with a View / Meetings & Events 11

Food & Beverage Weekly Calendar 12

Food & Beverage Bistro 13

Recreation Activity Locations 14

Your Planned Activities 15

Food & Beverage Bear Trap Lounge 16

Elevation Spa Services … Mini Menu 17

Elevation Spa Specials 18

Resort Recreation Overview 19

Adult & Teen Weekly Activity Schedule 20-21

Movie Theater Listing 22

Kids Club Weekly Schedule 23

Recycling / Keeping your Room Cool 24

Ridge Resorts Services / Mail Services 25

Site Maps 26-27

Page 4: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

https://tvtv.us/nv/reno/

lu2186D (Zip Code 89449)

~ 4 ~

DVD PLAYER INSTRUCTIONS

A&E ABC ABC Family AMC Animal Planet Antenna TV BET Bravo Cartoon Network CBS City of South Lake Tahoe CMT CNBC CNN Comcast SportsNet Bay Area Comedy Central Create C-SPAN CW Discovery Channel Disney Channel Disney XD Douglas County, NV. E! ESPN ESPN2 Esquire Food Network Fox Deportes (Spanish) Fox Fox News Channel Fox Sports 1 FX HD Golf Channel GSN Hallmark Channel HBO Family HBO HBO Signature HBO2 HGTV History HLN HSN

Channel # 60

8

36

58

39

19

67

61

41

2

14

68

48

44

32

69

83

20

6

42

38

40

15

63

33

34

49

51

29

11

4630

70

31

59

27

80

77

79

78

52

62

45

ION Lake Tahoe TV Ridge Resorts Lifetime Live Well Network MeTV MLB Network MSNBC MTV MyTY Nation Geographic NBC NBC Sports Net Nickelodeon OWN Oxygen PBS Retro TV RSN Spike TV SyFy TBS Telemundo (Spanish) The Ridge Tahoe TV The Weather Channel THIS TV TLC TNT Travel Channel TruTV Turner Classic Movies TV Land UniMas (Spanish) UniVision HD (Spanish) USA VH1 V-Me

Channel # 84 17 2881 213547647 434 74 37 65 50 5 18 12 7172 16 25 3 24 82 53 55547357262210566623

70’s 80’s 90’s Adult Alternative Alternative Blues Classic Country Classic Rock Contemp. Christian Country Hits Dance & EDM Easy Listening Gospel HIP HOP and R&B HIP HOP Classics Hit List Indie Jazz Kids Only Light Classical Metal Mexicana Musica Urbana Party Favorites POP Country POP Latino POP Rhythmic R&B Soul RAP Reggae Rock Rock Hits Singers & Swing Smooth Jazz Soft Rock Solid Gold Oldies Seasons Soundscapes Teen MC Throwback Jamz Todays Country Toddler Tunes Tropicals Y2K

Music # 75.42

75.43

75.1

75.36

75.6

75.22

75.45

75.16

75.8

75.45

75.11

75.31

75.37

75.20

75.33

75.44

75.9

75.28

75.40

75.5

75.4

75.15

75.39

75.24

75.10

75.41

75.46

75.27

75.12

75.7

75.13

75.18

75.14

75.38

75.26

75.23

75.25

75.29

75.30

75.32

75.35

75.3

75.19

75.2 9

Page 5: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 5 ~

Route 22 - $4 Bus Fare one-way

Leaves STATELINE

Leaves RIDGE VIEW to: Stateline

5:50 am -Departs 7:35 am 7:00 am 8:35 am 8:00 am 9:35 am 9:30 am 9:55 am 10:30 am 10:55 am 11:30 am 11:55 am 12:30 pm 12:55 pm 1:30 pm 1:55 pm 2:30 pm 2:55 pm 3:30 pm 3:55 pm 4:20 pm 4:55 pm 4:30 pm 6:05 pm 5:30 pm 7:05 pm 6:30 pm 8:05 pm

City Route 22 BUS SCHEDULE (6 am-8 pm) $4

Shuttle Map

All Shuttle schedules are weather dependent and can be canceled at any time for safety

Summer

Resort Shu les

(INCLUDES)

THE TRAMWAY LOOP PROPERTIES VIEW ~ CREST ~ POINTE

AVAILABLE DAILY

7:30 am—11:00 pm

To Reach Transporta on

Call From one of the Shu le Stops

Ext: 6200 or (775) 580-6591

MontBleu Casino

Owner & Guest Shu le

STARTS FROM THE RIDGE TAHOE CLUBHOUSE AND STOPS AT EACH

WAIT STATION BEFORE DEPARTURE TO MONTBLEU

AVAILABLE DAILY

Departs Ridge Resort at

9:00am 11:00pm 1:00pm 3:00pm 5:00pm 6:00pm 7:00pm 8:00pm 9:00pm

10:00pm 11:00pm

Departs Mont Blue at

9:30am 11:30pm 1:30pm 3:30pm 5:30pm 6:30pm 7:30pm 8:30pm 9:30pm

10:30pm 11:30pm

Page 6: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 5 ~ ~ 6 ~

DEPARTMENTS

CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs.

SECURITY (Dial 6600) Available 24/7 for your convenience and safety. EMERGENCIES - CALL EXT. 6911 TRANSPORTATION (Dial ext. 6200, or 775-580-6591) For pick up and drop off around the resort, we provide a complimentary shuttle service. Look for the White Ridge Resort Shuttle! Public transportation (larger buses) is also provided; please see schedule on page 4. ENGINEERING AND HOUSEKEEPING (Dial 8) Don’t Wait - Dial “8" for any Engineering or Housekeeping services. FRONT DESK (Dial 5100) Hours of Operation: Sunday-Thursday 7am - 10pm Friday & Saturday 7am - 12am Check-In Time: 4pm Check-Out Time: 10am.

RESERVATIONS (Dial 5800) Want to make reservations for your next stay? Have questions about renting your unit? Need more information about using your Vacation Club Points? We’re available by phone Monday—Saturday from 8am-6pm and open for drop-in appointments in the Clubhouse Owners Lounge, 8 am-5 pm Daily.

INTERVAL INTERNATIONAL (Dial 3180) Call the Ridge Resorts and RWVC Travel Desk at 800-622-1580.

FINANCIAL SERVICES (Dial 4225) Save yourself from high credit card fees by using EFT (electronic funds transfer) to pay your dues! Contact Financial Services to make your payment electronically or to set up prepayments towards future dues. We’re available Monday - Friday, 8am - 4pm in Naegle Building 12 on the 6th floor.

GUEST SERVICES

OWNERS COFFEE HOUR Join your Management Team for an informative update about your resort on Tuesday morning at 9:00am in the Castle Rock Event Center located upstairs in the Clubhouse. GUEST ACCESS TO PROPERTY If you are expecting guests during your stay, please advise the Kiosk @ ext. 6600.

GUEST ROOM SAFE A complimentary safe is located in your guest room for your convenience. If you need assistance locating or operating the safe, please contact Guest Services at ext. 8.

LOST AND FOUND For lost and found call Security ext. 6600. The Ridge Resorts are not responsible for lost or stolen items.

SMOKING The Nevada Clean Indoor Act (NCIAA) prohibits smoking in all indoor areas except for those units specifically designated as “smoking units.”

VACATION CLUB MEMBERSHIP Take time to schedule a preview of the Resorts West Vacation Club! Our new and exciting points-based vacation club brings higher levels of flexibility in how you vacation. It truly is the NEW way to take vacations! Whether you are already an owner or looking for your first membership here at The Ridge Resorts, the Vacation Club has a program for you! To schedule your time, simply contact the Concierge ext. 3150

TELEPHONE CALLS All telephone calls are subject to a $.75 access fee. We are billed at an operator assisted rate. To retrieve messages, simply dial ext. 6975.

Page 7: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 7 ~

Frequently Called

Extensions

6911 Emergency 6911

8 … Housekeeping & Maintenance 5100 … Front Desk 3150 … Concierge 6022 … Marketplace 6000 … Spa & Recreation 3350 … Resort Management 4225 … Financial Services 4386 … Kids’ Club 5202 … Ridge Club Bistro 5800 … Reservations 3180 … Interval International 6200 … Transportation 6600 … Security 6975 … Voicemail (phone light may not blink)

DON’T WAIT! DIAL 8!

We want to do everything possible to make your stay perfect.

Please let us know if you need anything:

Towels or pillows. TV or stereo maintenance.

Assistance with your Sleep Number bed Or WHATEVER it may be …

Please do not hesitate to ask!

COMPLIMENTARY

$4.95 24 Hours

$12.95 3 Days

$19.95 7 days

Purchase directly from your device.

Code can be used for up to 5 devices.

No refunds for unused time.

You cannot save time for later use.

Complimentary Internet at

512 Kbps is provided in

Guest Rooms & common areas

Higher speeds are also available and

begin when you first log in and

remains on without interruption.

Due to our Firewall within our Wi-Fi system

Netflix and Hulu do not work.

Higher Speed Service Available for Purchase

Wireless Internet Access

Page 8: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 8 ~

Clubhouse Reservation Hours:

7 days a week

8 a.m. to 8 p.m.

Learn from our Club Reservation Specialist how to maximize your Club Points for travel here and through Interval International.

Points Members looking for more information?

Let us show you how easy it is to travel using Club Points!

Page 9: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 9 ~

Market Place Specials are not valid with other discounts, coupons, vouchers, or promotions.

The Market Place Sunday-Thursday

7:00am - 9:00pm

and

Friday - Saturday

7:00am - 10:00pm

Complimentary

cup of coffee and

daily newspaper!

Located in the Club House

OPEN

Purchase your discounted Lake Tahoe Cruises tickets here at the Ridge Tahoe Marketplace.

*Ticket prices subject to change

without notice.

Adult Sightseeing $65

Child Sightseeing $35

Adult Dinner Cruise$95

Child Dinner 3-11 $45

MS Dixie II

Page 10: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 10 ~

Courtesy of Behance.net

$20 per person

No Reservations Required

Wine Tasting Seminar

Thursdays at 4pm in the Conference Room

Complimentary Cooking

Demonstration CASTLE ROCK Thursday at 3PM

Please meet upstairs in the Clubhouse. No reservations

required but space is limited.

Page 11: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 11 ~

Even if your employer is not planning a retreat any me soon, you can s ll take advantage of “bleisure”

ac vi es this summer! Whether it is preparing a gourmet cheese and wine basket for a sunset hike, or packing a

bagged lunch before you a empt Heavenly’s ropes course, Events and Catering has you covered. Please contact

Ka e at 775‐588‐3553 ext. 4605 to arrange for catering for your beach days or hikes, and let The Ridge take the

stress out of cooking for your family!

In the past, The Ridge saw several couples take the more tradi on approach to planning which included tradi onal wedding vows exchanged followed by a sit down dinner with speeches and dancing. With the introduc on of lifestyle weddings, we are now seeing an eclec c blend of weddings that are now being planned. Some of the newer tradi ons now include first looks, the bride and groom taking it upon themselves to walk each other down the aisle hand in hand, exchanging vows that are wri en on a ta ered piece of paper, followed by a heavy hors d ’oeuvres style meal service, party atmosphere and dancing styles.

Whatever your style is, The Ridge Tahoe will strive to work with you to create the most fluid event possible. Couples whom have been using our Castle Rock Recep on space in this past year are commen ng on the amount of useable space that is allowing several different areas to eat, dance, and mill about. Our Grandview Wedding Garden site con nues to take guests’ and weddings couples’ breath away as our iconic views and the beauty of the mountains will never fade. Want to check out some amazing views of our property and aerial drone footage from past weddings? Please visit the Wedding Page Tab on our main website: www.ridgetahoeresort.com

Wedding Fes vi es that Cater to Your Lifestyle

In recent years, The Ridge Tahoe has helped countless wedding couples design and plan tradi onal weddings. Our team is now experiencing a surge of wedding couples whom are choosing to dream up their wedding day around their precise lifestyle. An easy way to describe wedding lifestyle is the culmina on of the choices a couple will make that most reflect their likes, interest, and family. Couples are now making more conscious selec ve choices regarding what food types are to be served, they are more me culous about the design and decora on that are to be set out, couples are very detailed about whom will or will not be invited, and especially about the succession and sequen al high‐lights that will be held during their event.

Spring is the perfect me for “bleisure”: mixing business with pleasure. The modern business traveler cares just as much about what the hotel offers outside of mee ng space and hotel rooms. What be er place to for blending business with pleasure than The Ridge Tahoe? With easy access to hiking trails, space for outdoor medita on, or the perfect loca on or a company dodge‐ball tournament, The Ridge has something for everyone when it comes to “bleisure”. If your place of work is planning an offsite mee ng, please contact Ka e in Events and Catering at 775‐588‐3553 ext. 4605 to receive a special owner incen ve of a complimentary fruit and cheese pla er upon check in when your company books a mee ng at The Ridge Tahoe, as well as other discounts for your coworkers!

Meetings & Events

Page 12: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

Ridge Club Bistro

Hungry Bear Restaurant

Bear Trap Lounge

Friday 8

Open 7:30am-2pm &

4-8 pm

CLOSED

Open 3-9 pm Happy Hour 3-6 pm

Saturday 9

Open 7:30am-2pm &

4-8 pm

CLOSED

Open 3-9 pm Happy Hour 3-6 pm

Sunday 10

Open 7:30am-2pm &

4-8 pm

CLOSED

Open 3-9 pm Happy Hour 3-6 pm Bloody Mary Bar

Monday 11

Open 7:30am-2pm &

4-8 pm

CLOSED

Open 3-9 pm Happy Hour 3-6 pm

Tuesday 12

Open 7:30am-2pm &

4-8 pm

CLOSED

Open 3-9 pm Happy Hour 3-6 pm Tropical Tuesday

Wednesday 13

Open 7:30am-2pm &

4-8 pm

CLOSED

Open 3-9 pm Happy Hour 3-6 pm Margarita Madness

Thursday 14

Open 7:30am-2pm &

4-8 pm

CLOSED Open 3-9 pm

Happy Hour 3-6 pm Wine Tasting

Food & Beverage Calendar November 8th ~to~ November 14th

~ 12 ~

Page 13: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

Ridge Club Bistro

~ 13 ~

Breakfast Everyday 7:30-11:30 am

Lunch Everyday 11:30am -2 pm

Dinner Everyday 4- 8 pm

Lunch Specials Fri Sat Sun Mon Tues Wed Thur

Egg Salad Sandwich

$10.00

Calamari Steak

Sandwich

$11.50

Dippin Chicken Wings

$12.00

BLT Sandwich

$11.50

Turkey Bacon

Cheddar Sandwich

$11.50

Philly Brisket

Sandwich

$11.50

Tuna Melt

$11.50

Don’t forget to ask about your Owner’s Discount !!

Page 14: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

Badminton - Clubhouse by Spa Desk Basketball Outdoor Court - Plaza Basketball Indoor Court - Sports Court Bubble Bocce Ball - Naegles 10 Corn Hole - Terrace Golf Mini Golf - Terrace Golf Putting Green - Tower Golf Driving Range Enclosure - Tower Horseshoes - Naegles 10 Hiking Trail - Naegles 10 Kids Club - Terrace 3rd Floor Movie Theater - Resort Center Pickle Ball - Plaza Ping Pong - Clubhouse in Game room Playgrounds - Naegle 11 & Terrace Pool Table - Clubhouse upstairs by bar Racquetball - Clubhouse at Spa Shuffleboard - Plaza Tennis Court Outdoor - Clubhouse (Closed) Tennis Court Forest Outdoor - Behind Bubble Tennis Court Indoor - Sports Court Bubble Wallyball - Clubhouse by Spa Desk

Recrea on Ac vity Loca ons * Please see Spa and Recreation Desk for court reservations

* Note MAP on Pages 26-27

~ 14 ~

Page 15: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

Your Planned Activities November 8th ~to~ November 14th

Friday 8

Saturday 9

Sunday 10

Monday 11

Tuesday 12

Wednesday 13

Thursday 14

~ 15 ~

Notes:

Page 16: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 16 ~

Bear Trap Lounge Open Everyday 3 to 9 pm Food Menu Available 4 to 8 pm

*Come in for Sunday Football*

Margarita Madness

Every Wednesday 3-6 pm

Raffle for prizes at 5:30 !

Happy Hour Every Night from 3-6 pm

* Located upstairs in the Clubhouse *

Page 17: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 17 ~

MASSAGES

1 Hour Swedish Massage

$150 This gentle treatment nurtures your body while enhancing circulation,

promoting release or stress related toxins and soothing your nerves.

1 Hour Deep Tissue Massage

$175 This intense and penetrating treatment focuses on releasing toxins trapped

deep within the muscle tissues to alleviate chronic and painful tension.

30 Minute Back, Neck & Shoulders

$90 This focused treatment targets the most common area of stress

and painful chronic tension.

Ask about our packages and in-room couples massages.

Looking to pamper

yourself during your stay at The Ridge?

Book 3 or more 1 hour or longer treatments for the same person in the same week and receive 20% off your entire total!

*Not valid with any other discounts. Not applicable on packages.

Owners please show us your owner card and receive 5% off your service. All services are on an appointment only basis and subject to availability. It is strongly recommended that you reserve your appointment 24-48 hours in advance. The Spa Desk must be notified about cancellations or rescheduling at least 8 hours prior to your scheduled start time to avoid a 50% service charge. * In-Room couples treatments require 24 hour cancellation or rescheduling. If your appointment is before 10 am, you must notify the Elevation Spa before closing time the night prior to avoid a cancellation fee. **Please dial extension #6000 for details and availability.

Spa Hours: 7am-9pm For more information or to reserve a

reservation Please Call 775-588-3553 ext. 6000

Page 18: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 18 ~

Owners please show us your owner card and receive 5% off your service. All services are on an appointment only basis and subject to availability. It is strongly recommended that you reserve your appointment 24-48 hours in advance. The Spa Desk must be notified about cancellations or rescheduling at least 8 hours prior to your scheduled start time to avoid a 50% service charge. * In-Room couples treatments require 24 hour cancellation or rescheduling. If your appointment is before 10 am, you must notify the Elevation Spa before closing time the night prior to avoid a cancellation fee. **Please dial extension #6000 for details and availability.

Dermalogica Class!!! Mondays at 11am

Sign ups required at Spa Desk Mimosas will be available

Attend our class and receive 20% off your product purchase

Spa Special

Tuesday: $10 off any 60min or longer

Wednesday :$10 off any 60min or longer

Thursday:$10 off any 60min or longer

Not applicable on packages.

Valid for in spa only

Don’t forget to book your private lesson with our very

own tennis pro! Call the spa and recreation

desk at ext. 6000 to book your spot today!

Page 19: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 22 ~

The Ridge Tahoe Resort Recreation Available at

We are pleased to provide you with a variety of recreational activities that you and your family can enjoy during your stay.

Activities Available at the Clubhouse Complete Fitness Facility– Ages 13 and Up Only Please Indoor/Outdoor Pool (7am-9pm), Outdoor Roman Hot Tub, Eucalyptus Steam

Room Racquetball Courts /Wallyball/Badminton Court/Pickleball/Shuffleboard Billiards Lounge (upstairs near bar area) Elevation Spa (call extension 6000 for available treatments, specials and times) Board games & puzzles (available to borrow for 24 hours) Ping Pong

Organized Tennis Clinics– Sign Ups Are Required for All Tennis Clinics Clinics and Doubles Drop-Ins. Due to the popularity of these clinics, the number of

allowable sign-ups may be limited per guest.

Tennis Ball Machine Rental available for $10/hour

Private and Group Lessons ($60 for private & $80 for group.) After your private lesson you will receive free ball machine privileges for the length of your stay. All Tennis Clinics Meet at the Outdoor Forest Tennis Court unless otherwise noted

Spa & Recreation Department hours of operation are 7am-9pm daily. If you have any questions or would like further information on any of these activities please call (775) 588-3553 ext. 6000

Outdoor Activities - Weather Permitting *Must reserve at The Recreation Desk

Recreation Available on Property

Indoor Tennis Courts* Basketball Hoop–Indoor/Outdoor* Racquet Ball * Wallyball * Badminton * Board Games and Puzzles* Pickle ball Shuffleboard

Movie Theater in The Ridge Resort Center

Daily showing at 4:30pm & 6:30pm (see page 22 for current movie line-up)

Organized Activities (Sign-Up Required)

Group Fitness*(13 & Up) In the Resort Center in the Emerald Bay Room Tennis Clinics* (ages vary) Craft Class*(13 & Up) Dermalogica Skin Bar Class * Must have 3 or more Sign Ups for Class

~ 19 ~

Page 20: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

FRIDAY 11/08/19 8:30am-9:30am Cardio Conditioning (Resort Center Building)* 9:30-10:00 Stretch/Cool Down* 4:30pm Movie– see page 22(PG)

6:30pm Movie– see page 22(PG-13)

7-9:00pm Wally ball Mixer SATURDAY 11/09/19 4:30pm Movie - see page 22 (PG)

6:30pm Movie - see page 22 (PG-13)

7:00-9:00pm Wally ball Mixer

SUNDAY 11/10/19 4:30pm Movie - see page 22 (PG) 6:30pm Movie - see page 22 (PG-13) 7:00-9:00pm Wally ball Mixer

MONDAY 11/11/19 8:30am-9:30am Muscle Maintenance & Mobility (Resort Center Building)* 9:00am Valley View Hike* 9:30am-10:00am Morning Stretch/Cool Down*

11:00am Dermalogica Class*

11:30am Valley View Hike*

2:00pm Valley View Hike*

4:30pm Movie - see page 22 (PG-13) 6:30pm Movie - see page 22 (PG) 7:00-9:00pm Wally ball Mixer

TUESDAY 11/12/19 8:30am-9:30am Barre-lattes (Resort Center Building)*

9:00am-10:00pm Teens Tennis Clinics (Ages 11-17)*

9:00am Valley View Hike*

9:30am-10:00am Morning Stretch/Cool Down*

10:00am-11:00am Beginner Adult Tennis(18+)*

11:00am-11:00am Intermediate Adult(18+)*

12:00pm-1:00pm Advanced Adult(18+)*

11:30am Valley View Hike*

2:00pm Valley View Hike* 4:30pm Movie - see page 22 (PG) 6:30pm Movie - see page 22 (PG-13)

7:00-9:00pm Wally ball Mixer

WEDNESDAY 11/13/19 8:30am-9:30am Stretch and Sculpt (Resort Center Building)*

9:00am-10:00am Kids Tennis Clinic (Ages 6-10) *

9:30am-10:00am Morning Stretch/Cool Down*

10:00am-11:00am Beginner Adult Tennis (18+)*

11:00am-12:00pm Intermediate Adult Tennis (18+)* 12:00am-1:00pm Advanced Adult Tennis (18+)*

2:00pm Valley View Hike* 3:30pm Bingo in Theatre (18 & Up)

6:00pm-7:00pm Card Making*

7:15pm-8:15pm Essential Oils Class*

~ 20 ~

ADULT AND TEEN ACTIVITIES AT A GLANCE *Sign-Ups Required for activities.

Disclaimer: The Ridge Resorts reserves the right to cancel any class that has less than 3 sign-ups.

PLEASE SEE THE SPA DESK FOR CLASS DESCRIPTIONS AND OTHER IMPORTANT DETAILS

Page 21: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

ADULT AND TEEN ACTIVITIES AT A GLANCE *Sign-Ups Required for activities.

Disclaimer: The Ridge Resorts reserves the right to cancel any class that has less than 3 sign-ups.

WEDNESDAY 11/13/19 cont. 4:30pm Movie- see page 22 (PG)

6:30pm Movie - see page 22 (PG-13) 7:00-9:00pm Wally ball Mixer THURSDAY 11/14/19 8:30am-9:30am Strength Training (Resort Center Building)*

9:00am-10:00am Intermediate/Advance 18+*

9:30am-10:00am Morning Stretch/Cool Down*

10:00am-11:00am Advance Tennis 18+*

11:00am-1:00pm Adult Tennis (Inter/Adv): Drop-In Doubles (Ages 18+) no sign up required

1pm Promptly Scavenger Hunt* 4:30pm Movie– see page 22 (PG)

6:30pm Movie– see page 22 (PG-13)

7:00-9:00pm Wally ball Mixer

FRIDAY 11/15/19 8:30am-9:30am Cardio Conditioning (Resort Center Building)* 9:00am-10:00am Intermediate Adult Tennis (18+)*

9:30am-10:00am Morning Stretch/Cool Down* 10:00am-11am Advanced Adult Tennis (18+)*

11:00am-1:00pm Adult Tennis(Inter/Adv.):Drop In

Doubles(Ages 18+)no sign up required

4:30pm Movie– see page 22 (PG)

6:30pm Movie– see page 22 (PG-13)

7:00-9:00pm Wally ball Mixer

~ 21 ~

The Resorts West Vaca on Club Preview - If I do this what should I expect?

At the preview you can expect to learn about our most flexible and exciting way to vacation!

We think you will be surprised just how affordable membership is! You can be assured our salespeople are all about fun! Of course, you can also expect a

fantastic gift - just for sharing a part of your day with us!!

Your time with the Club will be fun, informative and rewarding!

Call the Concierge at extension 3150

Come join us for an exercise class! We offer

a variety of classes each weekday morning. Call extension 6000 for more information or to

sign up!

PLEASE SEE THE SPA DESK FOR CLASS DESCRIPTIONS AND OTHER IMPORTANT DETAILS

Page 22: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

The Ridge Tahoe Movie Theater

Located in the Resort Center

FRIDAY

4:30pm Dr.Seuss Horton (PG) 6:30pm Bloopers,Blunders and Bailouts (PG-13)

SATURDAY

4:30pm Ralph Breaks the Internet(PG) 6:30pm Aquaman (PG-13)

SUNDAY

4:30pm Rio (PG) 6:30pm Ninja Turtles (PG-13)

MONDAY

4:30pm Gnomeo & Juliet (PG) 6:30pm The Hunger Games (PG13)

TUESDAY

4:30pm Brother Bear 2 (PG) 6:30pm Percy Jackson Sea of Monsters (PG-13)

WEDNESDAY

4:30pm Aliens in the Attic (PG) 6:30pm Percy Jackson & the Olympians The Light-ning Thief (PG-13)

THURSDAY

4:30pm Monsters vs Aliens (PG) 6:30pm The legend of Tarzan (PG-13)

*All children must be accompanied by an adult for PG & PG-13* Snacks are not provided at the theater, but you may bring snacks with you.

Stop by the Club House Market Place before the show for your favorite movie treats! Please be sure to check your seat for any belongings before you leave. Thank You!

~ 22 ~

Page 23: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

KIDS CLUB SCHEDULE

PLEASE DIAL #4FUN (4386) TO REGISTER

Monday 11/11/2019 9:00-11:00am Activity: Welcome Ages 3+ Come by and check out the kids club! Meet some new friends and have some fun! Feel free to bring snacks for your child. No peanuts please! 11:30-1:30 pm Activity: Fall/Thanksgiving Sand Art Ages 3+ Make beautiful sand art to decorate your walls with! Feel free to bring snacks for your child. No peanuts please! 2;00-4:00pm Activity: Fuse Beads Crafting Ages 3+ Enjoy making some fun fuse beads designs! Feel free to bring snacks for your child. No peanuts please! Tuesday 11/12/2019 9:00-11:00am Activity: Turkey Paper Roll Critters Ages:3+ Come in and make turkeys out of paper rolls! Feel free to bring snacks for your

child. No peanuts please! 11:30-1:30pm Activity: Thanksgiving Paper Bag Puppets Ages 3+ Make you very own puppets and put on a puppet show for your new friends! Feel free to bring snacks for your child. No peanuts please! 2:00-4:00 pm Activity: Fall Sun Catchers Ages 3+ Create pretty fall sun catchers with paper frames and tissues for your windows! Feel free to bring snacks for your child. No peanuts please! Wednesday 11/13/2019 9:00-11:00am Activity: Fall /Thanksgiving Wall Art Ages 3+ Make beautiful seasonal wall art with fall colors to decorate your walls with! Feel free to bring snacks for your child. No peanuts please! 11:30-1:30pm Activity: Sparkly Playdough Ages 3+ Come and make some pretty, sparkly playdough to take home with you! Feel free to bring snacks for your child. No peanuts please! 2:00-4:00pm Activity: Movie Ages 3+ Lets watch a movie! You can bring a movie if you want it to be voted on. Feel free to bring popcorn or snacks for your child. No peanuts please! Thursday 11/14/2019 9:00-11:00am Activity: Painting Ages 3+ Come and paint a pretty picture with your new friends! Feel free to bring a snack for your child. No peanuts please! 11:30-1:30pm Activity: Turkey Wall Art Ages 3+ Lets make some turkeys for your walls decorated with colorful feathers! Feel free to bring snacks for your child. No peanuts please! 2:00-4:00pm Activity: WII play Ages 3+ Challenge your new friends to a game of Just Dance2, WII sports, and Game Party3 Feel free to bring popcorn or snacks for your child. No peanuts please! Friday 11/15/2019 9:00-10:30 & 11:00-12:30 & 1:00-2:30 Ages 3+ Activity: Souvenir Day! Come and create something to remember your stay! Feel free to bring snacks for your child. No peanuts please!

Kids Club

Information Pre-registration is

required at least 30 minutes in advance of a session start time.

To pre-register -please call!

For safety reasons Parents MUST sign in and sign out their children

Kids Club is a complimentary program

Children must be at least 3 years old and fully toilet trained. Absolutely no diapers or pull ups!

Children MUST be picked up on time!

If the child will not be able to make it after registering, Please call to cancel so others can sign up!

Kids Club schedule may change at the discretion of Ridge Resort

Children arriving more than 15 minutes late will be considered tardy and will NOT be let in.

Sick children can

NOT be admitted.

(Please no leaking,

sneezing, coughing or

fever).

KIDS CLUB is located in the

Terrace building, Third floor

~ 23 ~

Page 24: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

The Ridge

Resorts Recycle

Please use the BLUE bags for all recyclable materials *except glass containers. Glass should be disposed of with the non-recyclable trash, which will be separated at the

local Materials Recover Facility. Additional blue bags may be requested by dialing Housekeeping at extension 6100 or by asking your suite Host or Hostess. When the

bag is full, seal tightly and place in the dumpster. Thank You.

Help us keep Tahoe Blue by Going GREEN!

* Acceptable materials are: Aluminum cans, tin cans, plastic (clear or colored) and newspaper.

Stay Cool This Summer

For Rooms with Air Coolers, To operate:

Place in front of an open window.

Open small door on right side of unit to fill with water. Fill water half way between Min and Max. Place ice cubes in top tray. Make sure unit has power and then turn it on.

Set to desired settings, for best cooling set on “Cool” mode.

To help keep your room cool

Keep windows open at night to allow cool air inside.

Draw blinds during the day when the sun is at its peak.

If the weather is particularly warm, we suggest closing the windows and blinds when you leave for the days adventures.

~ 24 ~

Page 25: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 25 ~

Services Naegle Bldgs.

Tower Bldg.

Plaza Bldg.

Terrace Bldg.

Cascade Bldg.

Ridge Crest

Ridge View

Ridge Pointe

Parking 5th Level 3rd Level 4th Level Outside

2nd and 3rd Levels

3rd Level 4th Level Outside

Ground Level

No Covered Parking

1st Level Garage and Outside

Trash 5th Level 3rd Level 2nd Level 4th and 6th Levels

Each Level by Emerald Suite

Dumpsters Across the

Street

Dumpster Outside 1st

level

Dumpsters Across the

Street

Soda 5th Level 3rd Level 2nd Level 3rd Level Ground Level

Game Room on 1st Level

3rd Level In Exercise Room

Ice Ice Makers in Fridge

3rd Level 2nd Level 3rd Level Ground Level

Game Room on 1st Level

Ice Makers in Fridge

Ice Makers in Fridge

Ski Lockers

5th Level All Levels 2nd and 3rd Levels

3rd Level Ground Level

3rd Level Off Lobby

1st Level Parking Lot

All Levels in Lobby

Jacuzzi 6th Level Outside 4th Level

8th Level 4th Level 6th Level South End 1st Level

Rooftop 2nd Level

Sauna 6th Level Outside 4th Level

8th Level 4th Level 6th Level Game Room on 1st Level

Rooftop 2nd Level in Lobby

Laundry Room

Each Unit Each Unit (Executive Side

Only & 3rd level)

Each Unit (Executive Side

Only)

3rd Level Each Level by Emerald Suite

3rd Level 3rd Level Each Unit

In Foyer

Barbecue Each Unit (Summer On-

4th Level Patio

3rd Level Patio

4th Level Patio

6th Level Patio

South End 1st Level

Rooftop Patio Lobby Level

Ridge Resorts Services

Mail Services A Mail box for letters and postcards is located in the Clubhouse across from the Front Desk. This Mail is picked up Monday-Friday at 2:30pm and then taken to the Post Office. Postage stamps can be purchased at The Market Place.

All packages for Guest such as UPS, FedEx and USPS parcels are logged upon arrival and then sent to the Front Desk where our staff will notify You that it has arrived for pick up. Please note that The Ridge Resorts is not responsible for lost or delayed packages.

If You forget something in Your room after departure please call Security as soon as possible at 775-588-3553 ext. 6600. If the items are found we can mail them back to you. Guest are responsible for the postage fees.

Items Purchased onsite can also be mailed to your desired address. Such as items from The Market Place or Spa. Guest are responsible for the postage fees.

Page 26: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

~ 26 ~

PLAY GROUND

TENNIS COURT

PLAZA

CASCADE

TERRACE

RIDGE VIEW

RIDGE CREST

RIDGE POINTE

SECURITY GATE

EAGLE POINTE

HEAVENLY BOULDER LODGE

HEAVENLY STAGECOACH LIFT

SKIER EXPRESS

NAEGLE BLDG 11

SPA & SAUNA ON 6TH FLOOR

NAEGLE BLDG 10

NAEGLE BLDG 12

SPA & SAUNA ON 6TH FLOOR

TOWER

CLUB HOUSE

INDOOR SPORTS

COURT

TENNIS COURT

GROUP SALES ON 6TH FLOOR

RIDGE TAHOE BUS STOPS

STARTS ONE WAY!

LOWER GALAXCY

LOT

HIKING TRAIL

Gold Key Member

services RM 1444

TOWER DECK

-On 6th Floor FINANCIAL SERVICES

-BBQ Grills -Patio Grills -Jacuzzi -Sauna

SPORTS COURT -Indoor Tennis Court -Tennis Ball Machine -Basketball Court

Horseshoe Pit N

E S

W

Elevation 7664’

FRONT DESK REGISTRATION

PARKING

SOUTH PLAZA DECK - 8TH Floor - Indoor Spa - Outdoor Spa - Sauna

NORTH PLAZA DECK - 8TH Floor - Indoor Spa - Outdoor Spa - Sauna

P P

P

P

- Front Desk/Registration - Owners Lounge - Resort Management - Spa & Recreation Desk - Interval International - Resale Department - Dining - Event Space

SPA & SAUNA ON 4TH FLOOR

4TH FLOOR DECK

- Miniature Golf - Playground - BBQ Grills & Patio Tables

RESORT CENTER - Resorts Sport/ Ski & Board Shop - Resorts Sales Center - Human Resources - Fitness Room - Movie Theater

CASCADE DECK 6TH FLOOR - BBQ Grills - Indoor Hot Tub - Outdoor Hot Tub - Sauna

KNOLL POOL

- Spa - Restrooms - Showers - Sun Deck

- Scenic Views - Gazebo - Picnic Benches

CLUBHOUSE AMENITIES - Front Desk/Registration/Check-in - Ridge Club Bistro - Hungry Bear Restaurant - Bear Trap Bar Lounge - Business Center - Billiards Lounge - Ping Pong Room - Indoor/Outdoor Pool - Roman Soaking Tub - Tennis Court - Complete Fitness Facility - Racquetball Courts - Wallyball Court - Steam Room

- BBQ - Hot Tub - Patio - Sauna

415 Tramway Drive Located on the Lower Floor - BBQ - Hot Tub - Game Room - Sauna

455 Tramway Drive Located on the 2nd Floor - Fitness Room - Billiard Room - Sauna - Lounge LOCATED ON THE 2ND FLOOR DECK - Spa Tub - BBQs - Patio

Elevation 7425’

CLUBHOUSE DEPARTMENTS

TO KINGSBURY

GRADE (SR 207)

Grandview Wedding Garden

Located on the Roof Top 311 Tramway Drive

Patio & BQQ Deck 3rd

Level

3rd Floor Kids Club

Family Fun Center

SPA & SAUNA ON 6TH FLOOR

- Pickleball - Shuffleboard

Page 27: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

N

E S

W

Ridge Tahoe (see property map)

HEAVENLY Stagecoach Lodge

To Minden, Gardnerville,

Highway 395 ( 16 Miles )

FIRE DEPARTMENT

- North 395 to stoplight at 395 Junction

- Left on 88, continue south for 2 miles

- Right on Mottsville Lane, Continue West for 3.25 miles

- Continue up Kingsbury Grade (207) for 8 miles

- Turn left on Tramway Drive, continue for 2 miles. (Becomes Quaking Aspen)

- Turn Right on Ridge Club Drive

From Gardnerville:

- Turn Right on Highway 50, continue to Junction 50/207 for 5.7 miles

- Turn Right on Kingsbury Grade (207) continue for 3 miles

- Turn Right on Tramway Drive, continue 2 miles. (Becomes Quaking Aspen)

- Turn Right on Ridge Club Drive

From Junction 50/89 at South Lake Tahoe:

To Stateline, Highway 50 (3 Miles)

HEAVENLY Boulder Lodge

Ridge Pointe Ridge Crest

Ridge View

Dagget Summit Elev. 7354’

207

207

~ 27 ~

Page 28: Your Guide to · CONCIERGE - OWNERS LOUNGE (Dial 3150) Contact Concierge or visit us in the Clubhouse for all of your dining and entertainment needs. SECURITY (Dial 6600) Available

The Concierge Desk is Located in the Owners Lounge at the Clubhouse

Call Extension 3150 or Stop By for More Details