your invoice guide - allstream inc.allstream.com/wp-content/uploads/2015/11/allstream... ·...

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Your invoice guide GUIDE How to use this guide This guide will lead you through the features and organization of your new Allstream invoice. It will guide you section by section, and explain the clear, customer-focused format of our new invoice. If you still have questions after reviewing this guide, feel free to give us a call at 1-888-288-2273. Allstream invoice guide 09/14 NOTE: The invoice shown here is for illustrative purposes only.

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Page 1: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guide

GUIDE

How to use this guideThis guide will lead you through the features and organization of your new Allstream invoice. It will guide you section by section, and explain the clear, customer-focused format of our new invoice.

If you still have questions after reviewing this guide, feel free to give us a call at 1-888-288-2273.

Allstream invoice guide 09/14

NOTE:The invoice

shown here is for illustrative

purposes only.

Page 2: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

Page 2 of 12

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Invoice date - the date your invoice was created.

Account information - this is your key account information, including your customer number and billing account number. This section also includes a PO reference and/or customer reference number, if you have provided them. Include your billing account number on your payments, and any correspondence with us.

Balance forward - the amount of your last invoice, any payments or adjustments made up to the invoice date, and any amount carried forward to this invoice.

Questions - information on how to contact us if you have questions about your invoice.

Current charges - charges to your account for the most recent billing period, showing the pre-tax amount for usage and monthly charges, other charges and credits, and late payment charges. Total taxes for this invoice are shown as a separate line item.

Usage charges - variable charges for your usage for the billing period of your invoice.

7 Monthly charges - fixed recurring charges for equipment or service, billed in advance for the coming month.

8 Other charges and credits - one-time charges such as service additions or cancellations, or pro-rated charges (charges for a partial billing period).

9 Total due - the total amount due for this invoice. If the currency is US dollars, USD is shown, together with the exchange rate. Payment terms for your account are also shown.

Date late payment charges apply - the date interest charges will apply to any unpaid balance. This may be different than the date payment is due, as determined by your account’s payment terms.

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[07068D900] 96

Summary of your account AMOUNT ($)

Amount of your last invoice 235.17 Payments and adjustments up to Jun 30, 2014 -161.67 Balance forward $73.50

CURRENT CHARGESUsage charges 36.72 Monthly charges 375.39 Other charges and credits 1,188.34 Late payment charges 0.00 Total taxes 124.78 Total current charges $1,725.23

Total due $1,798.73 PAYMENT DUE ON RECEIPT

Date late payment charges apply Aug 1, 2014

Your payment is due upon receipt of this invoice. We will apply a late payment charge at a rate of 3.5% per month on unpaid amounts after 30 days. The past due balance on your invoice has not been received. If payment has been mailed please accept our thanks. Thank you.

Questions? Customer service:

1 888 288-2273 E-mail:

[email protected]

Web: allstream.com/support

Repair services: 1 866 282-0111

CUSTOMER #: 000000123456

BILLING ACCOUNT #: 010009876543

PO REFERENCE #: 01234567891

CUSTOMER REFERENCE #: 012345678998765432101

Page 1 of 11

COMPANY ABC

ATTN FIRSTNAME LASTNAME

300-880 DOUGLAS ST

ANYTOWN ON L8F 3K1

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ABCDE 000000000000000000 0000 00000001

Please detach and return with your payment. Make cheques payable to Allstream Inc.

COMPANY ABC FIRST NAME LAST NAME Billing account # 010009876543Invoice date Jul 1, 2014Total payable $1,798.73

Payment enclosed $

70 000010009876543 140630 0001725230 00001798730 0

ALLSTREAM INC.

PO BOX 3500

STN MAIN

WINNIPEG MB R3C 0B7

Your invoiceInvoice date Jul 1, 2014 1

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Account messages - this area displays important account-related messages, such as payment terms and balance due notices if applicable.

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Page number - page number to help navigate through the invoice.

Payment mailing address - mail your payment to this address. This is replaced by a message if you are set-up for automatic payment.

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Payment stub summary - a summary of the invoice, to be included with your payment. Shows the customer name, account number, invoice date and amount payable.

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HELPFUL TIPPre-Authorized Payments

are processed by the method you have chosen on or after the 20th day following the Invoice Date. The mark

“DO NOT PAY THIS INVOICE” will then appear on

this page.

Page 3: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

Page 3 of 12

Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

[07068D900] 96

Page 2 of 11

Invoice history as of Jul 1, 2014 PAYMENTS AND OUTSTANDING INVOICE DATE ORIGINAL AMOUNT ($) ADJUSTMENTS ($) AMOUNT ($)

Feb 4, 2014 15,190.37 - 15,190.37 0.00

Mar 4, 2014 12,050.77 0.00 12,050.77

Payments and adjustments Includes payments and adjustments to your account since your last invoice.DATE INVOICE DATE DESCRIPTION AMOUNT ($)

Jun 4, 2014 Jan 13, 2014 Payment – thank you 80.67

Jun 9, 2014 Feb 13, 2014 Payment – thank you 12.14

Jun 15, 2014 Mar 13, 2014 Payment – thank you 31.86

Jun 16, 2014 Apr 13, 2014 Payment – thank you 14.45

Jun 19, 2014 May 13, 2014 Payment – thank you 22.55

Total payments and adjustments up to Jun 30, 2014 $161.67

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For your convenience We offer Internet banking as a payment option to our customers. To register, please contact your financial institution.

To establish automatic payment from your Bank Account or Credit Card, contact Customer Service at: 1 888 288 2273.

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Page header - customer number, account number and invoice date are shown at the top of all pages.

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Invoice history - Only invoices with an outstanding balance are listed here along with any payments or adjustments made against them, including their remaining balance.

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Payments and adjustments - payments and adjustments made to your account since your last invoice.

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Messaging - this space features a variety of messages from Allstream to our customers.

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Page 4: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

Page 4 of 12

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[07068D900] 96

Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

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Tax summary Taxes are charged on a per call, message or charge basisITEM TAXABLE AMOUNT ($) TAX RATE (%) AMOUNT ($)

TAX ON USAGE CHARGESHST ON 847200102RT0001 99.99 13 13.00

QST 1218364647 TQ 0001 99.99 9.975 9.97

GST 847200102RT0001 36.72 5 1.84

Total tax on usage charges $24.81 TAX ON MONTHLY CHARGESGST 847200102RT0001 70.00 5 3.50

FTX (Foreign Tax) 305.00 31.43

Total tax on monthly charges $34.93

TAX ON OTHER CHARGES AND CREDITSFTX (Foreign Tax) 1,188.34 65.04

Total tax on other charges and credits $65.04

Total taxes $124.78

Foreign tax charges TAX IN TAX IN ITEM USD ($) CDN ($)

ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20

Excise tax 47.00 48.20

Total foreign tax for ISSPRT000001810 $96.40

Total foreign tax charges $96.40

Summary of your Allstream contracts COMMITMENT ITEM CONTRACT TERM LEVEL

Business services bundling 36 months 0.00

DS1 Access term discount 24 months 0.00

Master service agreement 36 months 0.00

Special assembly BSI 12 months 0.00

Special assembly BSI 24 months 0.00

Special assembly BSI 36 months 0.00

Renew nowYour Allstream contract is due to expire. On expiry your Allstream service will continue with our monthly terms conditions and rates. Please contact us if you wish to renew or replace your existing contract.

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Tax summary - a summary of the various taxes on this invoice, as applied to usage charges, monthly charges and other charges and credits. This information can be used when remitting taxes.

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Foreign tax charges - a breakdown of cross-border taxes on this invoice, as applied to monthly charges and other charges and credits. This information can be used when remitting taxes.

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Contract summary - a summary based on customer number shown on invoice.

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Contract information - this box displays messages related to the status of your contract. It only appears if we need to give you important information about your contract, such as if your contract is now in effect, is due to expire or has been cancelled.

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Page 5: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

Page 5 of 12

Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

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Summary of charges by location TOTAL MINUTES USAGE MONTHLY OTHER CHARGES TOTAL DETAILS LOCATION (MM:SS) CHARGES ($) CHARGES ($) AND CREDITS ($) TAXES ($) CHARGES ($) ON PAGE

606 4th Street SW, Anycity AP 999:99 0.00 99.99 99.99 99.99 99.99 99

10020 – 101A Avenue, Anycity AP 999:99 0.00 99.99 99.99 99.99 99.99 99

1550 Alberni Street, Anycity AP 999:99 0.00 99.99 99.99 99.99 99.99 99

880 Douglas Street, Anycity AP 999:99 0.00 99.99 99.99 99.99 99.99 99

Total 999:99 $99.99 $99.99 $99.99 $99.99 $99.99

Summary of services USAGE MONTHLY OTHER CHARGES SERVICE CHARGES ($) CHARGES ($) AND CREDITS ($) TOTAL ($)

Toll-free 9.99 9.99 9.99 9.99

DataVPN Interspan 9.99 9.99 9.99 9.99

Total services (excluding taxes) $9.99 $9.99 $9.99 $9.99

Summary of discounts GROSS AMOUNT ELIGIBLE DISCOUNT DISCOUNT TOTAL AFTER ITEM AMOUNT ($) FOR DISCOUNT ($) RATE (%) AMOUNT ($) DISCOUNT ($)

USAGE CHARGES VROUTE SERVICE SAVINGS PLANOutbound volume international off-net 99.99 43.20 15 -6.48 36.72 MONTHLY CHARGES DATAVPN INTERSPANCircuit Discount 99.99 99.99 9.9 -9.99 99.99 OTHER CHARGES MACH IIICircuit Discount 99.99 99.99 9.99 -9.99 99.99

Total (excluding taxes) $99.99 $99.99 -$9.99 $99.99

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Summary of discounts by service - a summary of the discounts you’ve received on this invoice, organized by usage charges, monthly charges and other charges.

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Summary of services - a summary of the Allstream services included in this invoice, showing charges before tax, organized by usage charges, monthly charges and other charges and credits.

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Summary of charges by location - a summary of voice charges on this invoice organized by service location. If “Details on page” is blank, there are no corresponding details for this item.

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Page 6: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

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Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

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Summary of charges by circuit GROSS SPECIAL MONTHLY OTHER CHARGES TOTAL DETAILS CIRCUIT CHARGES ($) DISCOUNT ($) CHARGES ($) AND CREDITS ($) TAXES ($) CHARGES ($) ON PAGE

LLA3100CUV 99.99 9.99 99.99 99.99 9.99 99.99 9

01/HIMX/000052/UCN/00A 99.99 9.99 99.99 99.99 9.99 99.99 9

Total $99.99 $99.99 $99.99 $99.99 $99.99 $99.99

Location-based charges

Company ABC – Lee M. Accountholder 300-880 Douglas St., Anytown, ON L8F 3K1 Location account #: SLB000001

OTHER CHARGES AND CREDITS CALL ITEM DESCRIPTION RATE ($) LENGTH AMOUNT ($) GST/HST ($) PST ($) TOTAL ($)

One-time charges and credits

1 UNISON EEA CA SUMMARY 0.0200 340.36 3.06 0.15 0.00 3.21

2 UNISON EEA CA SUMMARY 0.0120 1.78 0.02 0.00 0.00 0.02

Total other charges and credits 342.14 $3.08 $0.15 $0.00 $3.23

Company ABC – Lee M. Accountholder300-880 Douglas St., Anytown, ON L8F 3K1Location account #: ALS000001

OTHER CHARGES AND CREDITS ITEM DESCRIPTION RATE ($) QTY AMOUNT ($) GST/HST ($) PST ($) TOTAL ($)

One-time charges and credits

1 LD US PER-CALL SURCHARGE 0.0200 129,458 2,589.16 336.59 0.00 2,925.75

Total other charges and credits 129,458 $2,589.16 $336.59 $0.00 $2,925.75

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Charges by circuit - a summary of data charges on this invoice, organized by circuit number.

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Location-based charges - customers who receive a summary or full detail version of their invoice receive a summary listing of charges organized by location. Within each location, charges are further broken down by type and by service.

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Page 7: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

Page 7 of 12

Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

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Location-based chargesCompany ABC – Lee M. Accountholder606 4th Street SW, Anytown, ON Location account #: 0002410450000

MONTHLY CHARGES For service from Jul 1, 2014 to Jul 31, 2014 ITEM DESCRIPTION REFERENCE QTY AMOUNT ($) GST/HST ($) PST ($) TOTAL ($)

1 ACCOUNT CODES (999) 999-9999 99 99.99 9.99 9.99 99.99

Total monthly charges 99 $99.99 $9.99 $9.99 $99.99

OTHER CHARGES AND CREDITS ITEM DESCRIPTION REFERENCE QTY AMOUNT ($) GST/HST ($) PST ($) TOTAL ($)

Service additions From Jun 12, 2014 to Jun 30, 20141 ACCOUNT CODE SVC CHRG (999) 999-9999 99 99.99 9.99 9.99 99.99

Total service additions 99 $99.99 $9.99 $9.99 $99.99

Number(s) at this location: (999) 555-1112 (999) 555-6856 (999) 555-4579

USAGE CHARGES CALL LENGTH REGULAR CUSTOMER DISCOUNTED DESCRIPTION CALLS (MM:SS) CHARGE ($) DISCOUNT ($) CHARGE ($) GST/HST ($) PST ($) TOTAL ($)

VRoute charges details (Savings Plan) Voice - Equal Access

Canada 99 99:99 99.99 9.99 9.99 9.99 F 9.99 99.99

USA 99 99:99 99.99 9.99 9.99 9.99 F 9.99 99.99

International 99 99:99 99.99 9.99 9.99 9.99 F 9.99 99.99

Mexico 99 99:99 99.99 9.99 9.99 9.99 F 9.99 99.99

Total Voice - Equal Access 99 99:99 99.99 99.99 99.99 99.99 99.99 99.99

Total usage charges 99 99:99 $99.99 $99.99 $99.99 $99.99 $99.99 $99.99

ACCOUNT CODE CHARGES CALL ACCOUNT CODE/ LENGTH REGULAR CUSTOMER DISCOUNTED DETAIL NUMBER CALLS (MM:SS) CHARGE ($) DISCOUNT ($) CHARGE ($) GST/HST ($) PST ($) TOTAL ($)

GLACIER

0276 9 99:99 9.99 9.99 9.99 9.99 9.99 9.99

1131 9 99:99 9.99 9.99 9.99 9.99 9.99 9.99

TOTAL GLACIER 99 99:99 9.99 99.99 99.99 99.99 99.99 99.99

Total account code charges 99 99:99 $9.99 $9.99 $9.99 $9.99 $9.99 $9.99

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Location and address - the name and street address of the location associated with the charges that follow.

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Location account - the location account number associated with the charges listed below.

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Monthly service charges - a listing of fixed recurring monthly charges, such as circuit component charges, associated with the service at this location. These charges are billed one month in advance.

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Other charges and credits - a listing of other charges and credits associated with the recurring charges for the service at this location. These could include items like service changes, additions or cancellations.

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Numbers at this location - the phone numbers associated with the charges listed below.

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Usage charges by savings plan - a listing of usage charges associated with the service at this location, organized by savings plan.

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Account code description - Account codes enable customers to track calls according to specific classifications such as employee name, department, verified numeric value, etc… The call detail is sorted by the specified account codes on the monthly invoice.

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Page 8: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

Page 8 of 12

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Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

Location-based chargesCompany ABC – Lee M. Accountholder 606 4th Street SW, Anytown, ON Location account #: 0002410450123

STATION LEVEL CHARGES CALL LENGTH REGULAR CUSTOMER DISCOUNTED STATION ID CALLS (MM:SS) CHARGE ($) DISCOUNT ($) CHARGE ($) GST/HST ($) PST ($) TOTAL ($)

(999) 999-9999 19 59:00 2.14 -0.26 1.88 0.08 0.00 1.96

(999) 999-9999 1 :42 0.03 -0.01 0.02 0.00 0.00 0.02

Total station level charges 20 59:42 $2.17 $-0.27 $1.90 $0.08 $0.00 $1.98

CALL LENGTH REGULAR CUSTOMER DISCOUNTED DESCRIPTION CALLS (MM:SS) CHARGE ($) DISCOUNT ($) CHARGE ($) GST/HST ($) PST ($) TOTAL ($)

Calling card charges Usage

CANADA TO CANADA 99 99:99 99.99 9.99 9.99 9.99 9.99 99.99

CANADA TO U.S 99 99:99 99.99 9.99 9.99 9.99 9.99 99.99

U.S TO CANADA 99 99:99 99.99 9.99 9.99 9.99 F 9.99 99.99

Total calling card charges 99 99:99 99.99 9.99 9.99 9.99 9.99 99.99

Total usage charges 99 99:99 $99.99 $99.99 $9.99 $9.99 $9.99 $99.99

Company ABC – Lee M. Accountholder606 4th Street SW, Anytown, ON Location account #: 0017119160000

MONTHLY CHARGES For service from Jul 1, 2014 to Jul 31, 2014 ITEM DESCRIPTION REFERENCE QTY AMOUNT ($) GST/HST ($) PST ($) TOTAL ($)

1 TOLL-FREE BASIC SERVICE (999) 999-9999 99 99.99 9.99 9.99 99.99

Total monthly charges 99,999 $99.99 $9.99 $9.99 $99.99

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Station level charges - usage charges organized by dedicated voice service and station ID, if applicable.

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Calling card charges - calling card charges organized by geographical region.

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Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

Page 9 of 12

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Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

Location-based chargesCompany ABC – Lee M. Accountholder 606 4th Street SW, Anytown, ON Location account # 0017119160000

TOLL-FREE CHARGES CALL LENGTH REGULAR CUSTOMER DESCRIPTION CALLS (MM:SS) CHARGE ($) RATE ($) DISCOUNT ($) GST/HST ($) PST ($) TOTAL ($)

Usage for 888 999-9999 U.S. ORIGINATED 716 NEW YORK T1 EGRESS

NON-PRIME PLUS CALLS 1 00:36 0.01 0.02 0.00 0.00 0.00 0.01

SUBTOTAL 1 00:36 0.01 0.00 0.00 0.00 0.01

Total for 888 999-9999 1 00:36 $0.01 $0.00 $0.00 $0.00 $0.01

Total toll-free charges $0.01

TELECONFERENCING CHARGES CALL LENGTH REGULAR CUSTOMER DISCOUNTED DESCRIPTION (MM:SS) CHARGE ($) DISCOUNT ($) CHARGES ($) GST/HST ($) PST ($) TOTAL ($)

Circuit number: 9999999999T1 Bridge services

MEET ME TOLL FREE 59:00 2.14 -0.26 1.88 0.08 0.00 1.96

SPECIALTY SERVICES

LONG DISTANCE 41:03 1.30 1.00 0.40 0.21 0.10 1.99

Total teleconferencing charges $9.99 -$9.99 $9.99 $9.99 $9.99 $9.99

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Toll-free charges - a summary of toll-free usage charges, organized by toll-free number.

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Teleconferencing charges - a summary of teleconferencing charges, organized by feature.

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Page 10: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

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Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

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Location-based detailsCompany ABC – Lee M. Accountholder606 4th Street SW, Anytown, ON Location account #: 0002410450000 CHARGE DETAILS - VRoute Voice Usage (Savings Plan) CALL LENGTH REGULAR CUSTOMER DISCOUNTED CALL DATE NUMBER LOCATION TIME (MM:SS) LGND CHARGE ($) DISCOUNT ($) CHARGES ($) GST/HST ($) PST ($) TOTAL ($)

Usage for (999) 232-1112 CUSTOM BILLING MINIMUMS AND INCREMENTS 1 Jun 3, 12 1234566789 Bahamas 11:01 A 99:99 M 9.99 9.99 9.99 9.99 9.99 9.99

2 Jun 4, 12 1234566789 Bahamas 11:01 A 99:99 P 9.99 9.99 9.99 9.99 9.99 9.99

Total usage for (999) 232-1112 99:99 $9.99 $9.99 $9.99 $9.99 $9.99 $9.99 Usage for (999) 237-6856 1 Jun 3, 12 1234566789 Bahamas 11:01 A 999:99 Q 9.99 9.99 9.99 9.99 9.99 9.99

2 Jun 3, 12 1234566789 Bahamas 11:01 A 999:99 R 9.99 9.99 9.99 9.99 9.99 9.99

3 Jun 4, 12 1234566789 Bahamas 11:01 A 999:99 S 9.99 9.99 9.99 9.99 9.99 9.99

4 Jun 5, 12 1234566789 Bahamas 11:01 A 999:99 T 9.99 9.99 9.99 9.99 9.99 9.99

5 Jun 7, 12 1234566789 Bahamas 11:01 A 999:99 U 9.99 9.99 9.99 9.99 9.99 9.99

Total usage for (999) 237-6856 99:99 $9.99 $9.99 $9.99 $9.99 $9.99 $9.99 Usage for (999) 263-4579 1 Jun 5, 12 1234566789 Bahamas 11:01 A 999:99 A 9.99 9.99 9.99 9.99 9.99 9.99

2 Jun 5, 12 1234566789 Bahamas 11:01 A 999:99 B 9.99 9.99 9.99 9.99 9.99 9.99

3 Jun 6, 12 1234566789 Bahamas I11:01 A 999:99 I 9.99 9.99 9.99 9.99 9.99 9.99

4 Jun 8, 12 1234566789 Bahamas 11:01 A 999:99 H 9.99 9.99 9.99 9.99 9.99 9.99

Total usage for (999) 263-4579 99:99 $9.99 $9.99 $9.99 $9.99 $9.99 $9.99

Total VRoute Voice Usage CHARGE DETAILS (Savings Plan) 99:99 $99.99 $9.99 $9.99 $9.99 $9.99 $9.99

CHARGE DETAILS - Calling Card (Savings Plan) CALL DATE TO/FROM TO/FROM LENGTH REGULAR CUSTOMER DISCOUNTED CALL TIME LGND NUMBER PLACE (MM:SS) CHARGE ($) DISCOUNT ($) CHARGES ($) GST/HST ($) PST ($) TOTAL ($)

Card holder: ALLSTREAM 123 Card number: 999 999 999 999 9999U.S. ORIGINATED

1 Jun 4, 12 P 1234566789 Bahamas 999:99 9.99 9.99 9.99 9.99 9.99 9.99

11:01 A

Total calls 99:99 $99.99 $9.99 $9.99 $9.99 $9.99 $9.99

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HELPFUL TIPAllstream’s standard

is to bill all calls with a 30-second minimum and

6-second increments.

Location-based details - customers who receive detailed billing receive a detailed listing of charges organized by service within each location. Charges are then further broken down by service.

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Detailed usage - shows usage details, including totals, for each individual number associated with a particular location.

40

Calling Card Details - a detailed listing of calling card charges, organized by calling card number.

41

Page 11: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

Page 11 of 12

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[07068D900] 96

Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

CHARGE DETAILS - Teleconferencing QTY/CALL LENGTH REGULAR CUSTOMER DISCOUNTED CALL DATE TYPE PARTICIPANT TIME MM:SS CHARGE ($) DISCOUNT ($) CHARGES ($) GST/HST ($) PST ($) TOTAL ($)

CIRCUIT NUMBER 9999999999T1 CONFERENCE/RESERVATION NUMBER: 123456789 CHAIRPERSON: ALLSTREAM Special service features

1 Jun 3, 12 T 10:14 A 31:14 21.16 1.03 4.26 3.45 H 0.10 7.31

Conference total 99:99 $99.99 $9.99 $9.99 $9.99 $9.99 $9.99

CONFERENCE/RESERVATION NUMBER: 123456789 CHAIRPERSON: ALLSTREAM Bridge services

1 Jun 4, 12 T 11:01 A 35:00 1.93 0.00 1.93 0.23 H 0.00 2.31

Long distance

1 Jun 3, 12 T 602 760-2424 AZ 11:01 A 37:30 0.75 0.00 0.75 0.09 H 0.00 0.84

2 Jun 3, 12 T 520 374-3984 AZ 11:01 A 22:16 2.32 1.07 4.21 4.03 H 0.56 5.33

3 Jun 7, 12 T 303 776-7603 CO 11:01 A 35:00 0.75 0.00 0.75 0.02 H 0.00 0.78

Conference total 99:99 $99.99 $9.99 $9.99 $9.99 $9.99 $9.99

Circuit total 99:99 $99.99 $99.99 $9.99 $9.99 $9.99 $99.99

Location-based detailsCompany ABC – Lee M. Accountholder606 4th Street SW, Anytown, ON Location account #: 0002410450000

CHARGE DETAILS - Toll-Free (Business long distance plan) CALL COMP INCOMP LENGTH REGULAR CUSTOMER PLACE CALLS CALLS (MM:SS) LGND CHARGE ($) DISCOUNT ($) GST/HST ($) PST ($) TOTAL ($)

Number: 888 987-6543 U.S. ORIGINATED

419-514 TOLEDO OH 1 0 0:36 P 0.01 0.00 0.00 0.00 0.01

Total for 888 987-6543 1 0 0:36 $0.01 $0.00 $0.00 $0.00 $0.01

Total toll-free charges $0.01

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Toll-Free Details - a detailed listing of toll-free charges, organized by toll-free number.

42

Teleconferencing Details - a detailed listing of teleconferencing charges, organized by conference or registration number.

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Page 12: Your invoice guide - Allstream Inc.allstream.com/wp-content/uploads/2015/11/allstream... · 2019-10-23 · ISSPRT000001810 (DATAVPN INTERSPAN) Sales tax 47.00 48.20 Excise tax 47.00

Your invoice guideQuestions? Customer service: 1 888 288-2273 (8:30 am to 7:00 pm Eastern Time) • E-mail: [email protected]

Page 12 of 12

Customer #: 000000123456Billing account #: 010009876543Invoice date: Jul 1, 2014

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[07068D900] 96

Circuit-based detailsCircuit number: 01/LXXX/123456/UCN/001Company XYZNetwork ID: WJATransmission Data: 1536 KBPSCircuit reference: YYZ operations Details for: DataVPN Interspan MONTHLY CHARGES For service from Jul 1, 2014 to Jul 31, 2014 GROSS SPECIAL NET GST/HST/ TAX DESCRIPTION QTY CHARGES ($) DISCOUNT ($) CHARGES ($) FTX ($) PST ($) PROV TOTAL ($)

SERVICE POINT: ALLSTREAM, 200 WELLINGTON ST W, TORONTO, ON, CN M5V 3G2

PORT SWITCHED E100 PLUS ACCESS 475.00 0.00 475.00 23.75 0.00 BC 498.75

EVC POINT TO POINT MAN EVC 75.00 0.00 75.00 3.75 0.00 BC 78.75

CIR 100000 KBPS

VANCOUVER BC

CCT# SCXPV00054

Total monthly charges $550.00 $0.00 $550.00 $27.50 $0.00 $577.50

OTHER CHARGES AND CREDITS GROSS SPECIAL NET GST/HST/ TAX DESCRIPTION QTY CHARGES ($) DISCOUNT ($) CHARGES ($) FTX ($) PST ($) PROV TOTAL ($)

FROM Oct 1, 2014 to Oct 31, 2014

PORTEVCFROM Oct 1, 2014 to Oct 31, 2014 475.00 0.00 475.00 23.75 0.00 BC 498.75

PORT SWITCHED E100 PLUS ACCESS

SERVICE COMMENCED

CUST REF # EWO 72994

CVE POINT TO POINT MAN EVC 75.00 0.00 75.00 3.75 0.00 BC 78.75

SERVICE COMMENCED

CUST REF # EWO 72994

VANCOUVER BC

CCT# SCXPV00054

Total other charges and credits $550.00 $0.00 $550.00 $27.50 $0.00 $577.50

Circuit total $1,100.00 $0.00 $1,100.00 $55.00 $0.00 $1,155.00

Customer # 000000123456Billing account # 010009876543Invoice date Jul 1, 2014

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Circuit-based detailsCircuit number: 01/LXXX/123456/UCN/001Company XYZNetwork ID: WJATransmission Data: 1536 KBPSCircuit reference: YYZ operations Details for: Microwave Space & Power

MONTHLY CHARGES For service from Jul 1, 2014 to Jul 31, 2014 GROSS SPECIAL NET GST/HST/ DESCRIPTION QTY CHARGES($) DISCOUNT ($) CHARGES ($) FTX ($) PST ($) TOTAL ($)

SERVICE POINT ADDRESS: COMPANY ABC, 300-880 DOUGLAS ST., ANYTOWN ON L8F 3K1

SPACE, M/W TOWER, OVER 45.Y2

POWER, 120VAC, GEN B/U, 15 AM 99 999.99 99.99 999.99 99.99 99.99 999.99

Total monthly charges $999.99 $99.99 $999.99 $99.99 $99.99 $999.99

OTHER CHARGES AND CREDITS SERVICE POINT ADDRESS: COMPANY ABC, 300-880 DOUGLAS ST., ANYTOWN ON L8F 3K1

FROM JUN 18, 2014 to JUN 29, 2014 99 999.99 99.99 999.99 99.99 99.99 999.99

Total other charges and credits $999.99 $99.99 $999.99 $99.99 $99.99 $999.99

Circuit total $999.99 $99.99 $999.99 $99.99 $99.99 $999.99 $ CR

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Customer # 000000001092Billing account # 010000062458Invoice date Oct 1, 2013

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Circuit total

LONG DISTANCE USAGE LEGEND:A Automated Statn-Statn Collect B Automated Statn-Statn 3rd Num H Harmonized Sales Tax I InternationalM Mobile P Op Assist Person-Person Sent Paid Q Op Assist Person-Person Collect R OP Assist Person-Person 3rd NumS Op Assist Statn-Statn Sent Paid T Op Assist Statn-Statn Collect U Op Assist Statn-Statn 3rd Num

TOLL-FREE/CALLING CARD/CIRCUIT BASED DETAILS LEGEND:! Home NPA Discount Applied # Home NPA Discount Applied $ Intralata * Optimizer Discount Applied@ Intrastate C Local calls above Cap D Day E EveningF Foreign tax H Harmonized Sales Tax I International L Local callsM Mobile N Night/Non-Prime O Operator Assistance P PrimeS Swipe Surcharge U USA Direct

TELECONFERENCING TYPE:A Auto Event O Operator/Event Handled T Toll-Free Meet-Me X Event Express

MONTHLY CHARGES

For service from Oct 1, 2013 to Oct 31, 2013

DESCRIPTION QTYGROSS

CHARGES ($)SPECIAL

DISCOUNT ($)NET

CHARGES ($)GST/HST/

FTX ($) PST ($)TAXPROV TOTAL ($)

SERVICE POINT: EDS, 4567 DIXIE RD, COOKSVILLE, ON, L4W 1S2

INTRA CO DS1 ACCESS 350.00 0.00 350.00 45.50 H 0.00 ON 395.50

SERVICE POINT: CANADA POST CORPORATION, 1 DUNDAS STREET WEST, TORONTO, ON, M5G 1Z3

INTRA CO DS1 ACCESS 250.00 0.00 250.00 32.50 H 0.00 ON 282.50

Total monthly charges $600.00 $0.00 $600.00 $78.00 $0.00 $678.00

$600.00 $0.00 $600.00 $78.00 $0.00 $678.00

Circuit number: TXCPOT1036MCONSEILLERS EN GESTION ET INFORMAT

Network ID: CI4Transmission Data: 1.544MBPSCircuit reference: RAPOZ-070511Details for: MACH III

MONTHLY CHARGES

For service from Oct 1, 2013 to Oct 31, 2013

DESCRIPTION QTYGROSS

CHARGES ($)SPECIAL

DISCOUNT ($)NET

CHARGES ($)GST/HST/

FTX ($) PST ($)TAXPROV TOTAL ($)

SERVICE POINT: EDS, 4567 DIXIE RD, COOKSVILLE, ON, L4W 1S2

INTRA CO DS1 ACCESS 2 0.00 0.00 0.00 0.00 0.00 ON 0.00INTRA CO DS1 ACCESS 350.00 0.00 350.00 45.50 H 0.00 ON 395.50

SERVICE POINT: CANADA POST CORPORATION, 1 DUNDAS ST W, TORONTO, ON, M5G 2J2

INTRA CO DS1 ACCESS 250.00 0.00 250.00 32.50 H 0.00 ON 282.50

Total monthly charges $600.00 $0.00 $600.00 $78.00 $0.00 $678.00

Circuit total $600.00 $0.00 $600.00 $78.00 $0.00 $678.00

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Circuit-based details - details of your data-related charges, organized by circuit number.

44

Name and circuit number - the circuit number for the charges that follow, and the name associated with that circuit number.

45

Circuit information - technical information about the circuit, including the network ID, data transmission rate, reference name and service type.

46

Monthly charges - a listing of fixed recurring monthly charges for data service. These charges are billed one month in advance.

47

Service point address - the service point address is site address for applicable fixed recurring charges.

48

Other charges and credits - one-time charges that may include pro-rated charges such as service additions, cancellations or changes.

49

Legends - the legends for each section of the invoice are found on the last page.

50