your news from hertfordshire county council get … · your news from hertfordshire county council...

your new

s from

Hertfo

rdshire C

ounty C

ouncil

Spring 2017

wwwhertfordshiregovuk

Get creative at new state-of-the-art library Page 7

Budget specialHow we are getting value for your money Pages 11 12 amp 13

n Expert knowledgen Established for 16 years n Quality assuredn Competitive prices n Outstanding customer servicen Huge portfolio of drives patios and walling n Installed to Government endorsed standards n Free no obligation quotation and advice - no pressure sales

u Insurance backed guarantees

uWe cover all of Hertfordshire and North London

uCall now for your FREE no obligation consultation

Enhance your home with a brand new driveway or patio from Hertfordshire Driveways Ltd

Tel 0800 112 3920 or if calling from a mobile 0333 577 3920

wwwhertfordshiredrivewayscom

Head office Caxton Point Caxton Way Stevenage SG1 2XU

Hertfordshire Driveways LtdTHE DRIVEWAY AND PATIO COMPANY

2016 prices held throughout Spring 2017 Hurry promotion ends soon

TRADING STANDARDS

APPROVED

Make the most of kerbside recycling

Sort your recycling before you arrive

Save up your recyclables for a single trip

Avoid peak times eg just after opening during bank holidays and school holidays

Park considerately - use all available spaces

Follow the instructions of the staff who are there to advise

For further details of our openingtimes and how to apply for a van permit visit

wwwwasteawareorgukor call 0300 123 4051 (option 1)or email hertshwrcsameycom

To waste less of your time at the recycling centre

Want to change your name

Hertfordshire Registration and Citizenship Service offers an official Change of Name Deed service

We can give you all the documents you need for your new name to be officially accepted by organisations such as banks and the Passport Office

For more information please visitwwwhertfordshiregovukchangeofnameor call 01707 897 396

From rubbish to riches amp Child protection services applauded

Email contacthertfordshiregovuk

Visit wwwhertfordshiregovuk

Write to us at Hertfordshire County Council Room 322 County Hall Hertford Herts SG13 8DE

Hertfordshire Horizons is delivered to approximately 470000 Hertfordshire homes To find out more about advertising in the magazine please call 01992 555060 or email horizonshertfordshiregovuk

Hertfordshire Horizons is delivered to residents by the Royal Mail door-to-door service This service delivers to full postcode sectors but please note that some county boundaries cut across the Royal Mail postal areas ndash therefore a small number of people outside Hertfordshire will receive this publication We apologise for this but hope that Horizons is of interest and may provide useful information Please recycle this paper when you have finished reading it

Hertfordshire Horizons can be made available in alternative formats large print Braille audio tape or disk by emailing contacthertfordshiregovuk or by calling our Customer Service Centre on 0300 123 4040 It can also be translated into other languages This issue costs 8p to print produce and distribute

Designed by Superdream

wwwsuperdreamcouk

Hertfordshire County Council does not accept responsibility for any goods or services offered by advertisers Publication of an advertisement does not imply recommendation by the council

environmental tip

Hertfordshire Horizons is printed on recycled paper

09

20

Volunteers amp Put your mobile away when driving

23 Whatrsquos on amp A-Z of council services

Firefighters help older people stay safe and well

Yoursquore never too old to get fit

New state-of-the-art library in Hemel Hempstead amp Parenting groups

20Hertfordshirersquos roads get a makeover amp Lighting the way with LEDs

Budget special

Leaderrsquos column amp Latest news from around Hertfordshire

contents

Itrsquos that time of year to spring clean your home and garden To waste less of your time at the tip make sure you save up your recycling for a single trip Sort your items before you arrive and make the most of your kerbside collection service For tip locations and opening hours plus a list of accepted items visit wwwhertfordshiregovukwasteaware

Sign up at wwwhertfordshiregovukupdateme

15

09

18

17

07

11

04

wwwhertfordshiregovuk 3

Hertfordshire County Council and Hertfordshire Constabulary want to raise awareness of the risk of child sexual exploitation to prevent children and young people in Hertfordshire from becoming victims

To get the messages out to young people a short video was created for all Hertfordshire secondary schools

Make sure your voice is heard by voting in the county council elections on 4 May

If you havenrsquot already done so you need to register to vote It only takes five minutes visit wwwgovukregister-to-vote to find out more

Since the last election there have been changes to the areas that each councillor represents This includes an extra seat and changes to the names and boundaries within others All 78 seats will be up for election

Find out more information on our website wwwhertfordshiregovukelections

Michaelrsquos recipe for success School cook Michael Goulston has won the East of England regional final in

the prestigious national competition to find the Lead Association for Catering Educationrsquos School Chef of the Year

Michael who works for HCL (Hertfordshire Catering Ltd) at The Valley School in Stevenage scooped first prize at the live event held at the Harborne Food School in Birmingham After months of trialling dishes on family and friends Michaelrsquos delicious Hertfordshire chicken and ham hotpot pie served with mustard mash and seasonal vegetables followed by coconut panna cotta and mango coulis for dessert proved a winner He will now progress on to the national final which will be held at Stratford-upon-Avon in the spring

For more information visit wwwhertscateringcoukMichael Goulston

Although there isnrsquot evidence of organised child sexual exploitation in Hertfordshire we must not be complacent Hertfordshire County Council is taking every possible step to ensure that children in the county are able to grow up in a safe environment

If you suspect a young person is falling victim to child sexual exploitation you

can report it by calling the police on 101 contacting Crimestoppers on 0800 555111 (to make an anonymous report) or contacting Childline on 0800 1111

For more information visit wwwhertfordshiregovukcse

Hertfordshire invests in school places

Hertfordshire County Council is committed to providing high quality education for children and young people and will ensure that every child in the county has a school placeLast year 95 per cent of Hertfordshire applicants were offered a place at one of their four preferred primary junior or middle schools with 83 per cent gaining their first choice

In Hertfordshire more than 90 per cent of schools are rated Good or Outstanding by Ofsted above the national average

News around the countyMore firefighters to help heart attack victims

Firefighters in Watford and Stevenage have been taking part in a pilot project to improve heart attack survival rates across the regionWhen a 999 call is made to the ambulance service about a cardiac arrest their control room sends specially trained firefighters to the scene if they are closer than the nearest ambulance

The scheme has now expanded to include four more Hertfordshire fire stations in Hemel Hempstead St Albans Borehamwood and Tring

Hertfordshire County Show

Pop along and visit us at this yearrsquos event which takes place in Redbourn on 27 and 28 MayThe Hertfordshire County Show is a great showcase for promoting farming and agriculture and all the associated skills crafts trades and professions throughout the county as well as a great family day out

The show takes place at the Showground in Redbourn get your tickets at wwwhertsshowcom

Child safeguarding video created for schools

Have your say ndash vote on 4 May

latestnewsFollow us for all the latest news gtgt

Leaderrsquos column This edition of Horizons follows

our annual budget decisions ndash which affect the council tax you will have to pay next year

As always we have had to try to strike the right balance between the interests of local taxpayers and those who rely on our services

The graphics on page 11 illustrate a range of facts including our ageing population our sources of income and the main areas where the money is spent Once again we will be trimming our total spending next year while maintaining the full range of high quality services But even though we will be spending less the council tax will have to go up because (as the graphs show) the Revenue Support Grant has gone down

We have managed to cut total spending through a relentless drive for efficiencies

by achieving higher productivity from our staff and better value from our suppliers and contractors We have also been refocussing our services to catch problems even earlier which is better for those affected It also costs taxpayers less if we can prevent problems arising rather than having to sort things out afterwards Some of these preventative initiatives are summarised on pages 12 and 13

I hope this edition gives a broad overview of how we apply our finite resources to enhance the wellbeing of Hertfordshire and its people

Robert Gordon CBE Leader Hertfordshire County Council

Countyrsquos tourism boost Visitors to Hertfordshire bring more than pound21bn to the countyrsquos economy

each year according to new research

Visit Herts has found that more than 25 million people make day trips and overnight stays in the county with 43 per cent holidaying here 33 per cent visiting friends and relatives and 21 per cent visiting for business The research also shows the industry employs 38000 people

David Williams Cabinet Member for Enterprise Education and Skills said ldquoI am delighted to see that Hertfordshirersquos tourist economy is thriving Attracting visitors to the county makes Hertfordshire more appealing to businessesrdquo

For more information go to wwwvisithertscouk

Fire service provides a helping hand Emily May Wood 23 is one of many young people who have been helped by

the county councilrsquos fire and rescue service to develop vital job skills through the Princersquos Trust Team programme

The fire service runs the courses on behalf of the Princersquos Trust a youth charity that helps young people get into jobs education and training The 12-week personal development course helps unemployed 16-25 year olds develop the skills and experience along with the confidence and motivation to find work or go on to further education or training

Emily said ldquoBefore joining this course I had no sense of what I wanted to do with my life But now my perspective on the working world has changed significantly So many doors have opened and I see how many opportunities are available This has been a once-in-a-lifetime experience I will never forgetrdquo

For more information see wwwhertfordshiregovukprincestrust

facebookcomhertscountycouncil

hertscc


Emily May Wood

Knebworth House

Spring 20174 wwwhertfordshiregovuk 5

Helping and supporting parents Hertfordshire County Council offers a range of courses that provide advice to parents in need of some extra support

Lisa 47 and her husband Michael 45 from Watford went to a course when their sons were aged 11 and 9 The course helped the family to tackle their problems

Lisa said ldquoIt taught us strategies for dealing with rows Now I donrsquot shout I take a couple of seconds and change my tone I donrsquot tell them to do something I give them choices and consequencesrdquo

The parenting programmes include help for parents with children with additional needs advice on how to manage your teenagerrsquos behaviour and courses tailored specifically for fathers

Richard Roberts Cabinet Member for Childrenrsquos Services said ldquoAll parents need a helping hand at times and we offer some fantastic parenting courses for families who may benefit from a little extra supportrdquo

To find out more visit your local childrenrsquos centre or get information about parenting classes and a directory of courses at wwwhertfordshiregovukparentingsupport

It costs each Hertfordshire resident less than 4p a day to provide the countyrsquos library services

A programme of events presented

by Hertfordshire Libraries

Over 25 events throughout

Hertfordshire

Litfest

lsquo17

0300 123 4049wwwhertfordshiregovuklibraries

hertslitfest17

Litfest Ad Feb 17_Layout 1 02022017 1116

New state-of-the-art library opens

The brand new Hemel Hempstead Library has opened its doors to residents ndash marking the completion of a major building project in partnership with Dacorum Borough Council to improve the service for the local community

Based in the new building the Forum which also houses Dacorum Borough Councilrsquos offices and our registration service the library is now bigger and has more books and resources New additions include public computers and work benches as well as free Wi-Fi reading and study spaces and a meeting room available for hire

The new space has been designed to be flexible allowing for a variety of community groups and activities including performances to be held in the library Visitors will also be able to grab a drink at a new cafeacute in the Atrium area of the Forum building In addition there is a new express service available outside of the standard library opening hours This

means library members can return and loan items using self-service machines even when the library is closed

Hemel Hempstead Library is also home to Hertfordshirersquos second CreatorSpace a new concept designed to encourage people to experiment with digital technology Resources on offer include a 3D printer iMacs loaded with professional standard audio and video-editing software tablets a digital cutter for craft activities and Chromebooks

Teresa Heritage Cabinet Member for Libraries said ldquoWe have listened to residents who told us that they wanted their libraries to be vibrant welcoming and capable of delivering a modern service

ldquoWe are really excited about the new Hemel Hempstead Library including the launch of the new CreatorSpace facility ndash which will give people the chance to try out new technology in the comfort of their local library

ldquoA lot of work has gone into this project and wersquore pleased that the new Forum

building will be able to provide such a great community spacerdquo

For more information visit the Hemel Hempstead Library website wwwhertfordshiregovukhemelhempsteadlibrary

HertfordshireAdult amp Family Learning Service

Try one of Hertfordshire Adult and Family Learning Servicersquos new leisure courses

wwwhertfordshiregovukhafls 01992 556194 haflshertfordshiregovuk hafls

Course Cost (Per Person) Dates and times VenueIntroduction to Improving Your English(ESOL)

pound70 (6 week course) Fri 21 April-Fri 26 May 1300-1500

Holdbrook Hub 275 Holdbrook Court Waltham Cross EN87SL

Authentic Indian Cookery

pound90 (5 week course) Ingredients not included

Sat 29 April-Sat 27 May 1000-1230

West Herts College Watford Campus Hempstead Rd Watford WD17 3EZ

Level 2 Food Hygiene

pound60 (6 week course) Wed 3 May-Wed 7 June 1800-2000

North Hertfordshire College Stevenage Centre Monkswood Way Stevenage SG1 1LA

Indian Head Massage

pound90 (6 week course) Sat 29 April-Sat 3 June 0930-1230

Ludwick Family Club Hall Grove WGC Herts AL7 4PH

Jewellery Making for Beginners

pound50 (4 week course) All resources included

Tue 25 April-Tue 16 May 1000-1200

Westmill Community Centre John Barker Pl Hitchin SG5 2PG

Express Yourself Through Textiles


Thu 20 April-Thu 25 May 1000-1230

Watford Central Library Creator Space Hempstead Road Watford Hertfordshire WD17 3EU

Loom Weaving for Beginners


Wed 19 AprilndashWed 24 May 1000-1300

Trestle Arts Base Russet Dr St Albans AL4 0JQ

Art Journalling pound50 (one day session) All resources included

Mon 24 April 1000-1530


Introduction to Printmaking


Wed 19 April-Wed 24 May 1330-1630

Rhodes Art Complex 1-3 South Rd Bishoprsquos Stortford CM23 3JG

For more information or to book a space please contact us

BOOK NOW


Simon (centre) and his dog Fido (left)

Hundreds of volunteers across Hertfordshire are making a positive impact on their communities by giving up their time to help Hertfordshire County Council deliver important services to peopleSimon and his dog Fido volunteer for Pets As Therapy classes at the Stevenage Resource Centre The programme is designed to help people in the community through the visits of trusted volunteers with their specially trained pets

Simon wanted to offer something back to the community after he received rehabilitation treatment at the centre following a stroke that left him in need of a wheelchair

ldquoOver several years the staff worked with me and helped me to learn to walk and talk again as well as giving me the emotional support I needed during my darkest daysrdquo he said

When he was feeling better he got a rescue dog Fido who had such a kind nature that he decided to get him trained for the Pets As Therapy programme

Simon and Fido regularly visit several of the day services and supported living units and the people there are always delighted to see them

Simon added ldquoI love volunteering I really like the company of others and meeting new people I see this as my opportunity to give something back to the community that helped me so muchrdquo

For more information about Hertfordshire Year of Volunteering and to find a volunteering opportunity that works for you go to wwwhertfordshiregovukvolunteering

Check for social media updates by searching for hertsyov

Put your mobile phone away while driving

Hertfordshire County Council is urging motorists to put their mobile phones away before they start their journeyItrsquos illegal to use a handheld mobile phone while driving Research has shown that a driver who texts and drives is 13 times more likely to be involved in a collision and their reaction times in emergencies are often even longer than drivers under the influence of alcohol according to Coventry Universityrsquos Centre for Mobility and Transport

Yet despite the risks a quarter of Hertfordshire drivers admit to using their handheld mobile phones behind the wheel

The Hertfordshire Road Safety Partnership which includes the county council fire and rescue service and the police is running a campaign to ensure that drivers understand the law and are aware of the dangers of driving while distracted

The penalties for being caught using a handheld phone behind the wheel are doubling ndash that means a pound200 fine and six points on your licence

To support the campaign please share putitaway messages on social media or visit wwwhertfordshiregovukputitaway

Volunteers making a difference


bull Residential Respite and Day Care

bull Accredited providers of Specialist Dementia Care

bull Competitive fee rates not for profit

I never thought Irsquod make so many friends in a care home

Real life experiences at Quantum Care Homes

We have 26 Homes in Hertfordshire amp surrounding areas

Tel 01707 393293 email infoquantumcarecouk

Quantum Care homes provide a friendly stimulating atmosphere with the human warmth to help you enjoy life in a comfortable homely environment

We choose dedicated well-trained staff for whom caring is more than just a job and locations which are in the heart of their local communities

For more information on any of our homes or services

wwwquantumcarecouk

Your familylife couldchange a lifeA unique scheme that helps people recover from mental ill health is looking for families with spare rooms in Hertfordshire

For someone who is suffering from mental ill health the thought of a stay in hospital can be quite daunting and not always the best way of providing care at this time

The chance to spend a few weeks in a caring family environment as an alternative to hospital admission can make all the difference to someonersquos recovery

The Trust arranges placements for adult service users to spend time with a family They will take part in all aspects of family life from cooking meals together to shopping and leisure activities As a Host Family you will receive payment and support from specialist mental health professionals

If you would like to find out more aboutbeing a host family contact Host Familiescoordinator Nosheen Zia Ul-Haq on 07768 131 413 or email hostfamilieshpftnhsuk

Host Families _A5 Advert 2017indd 1 09022017 162843

w w w b m c a r e c o u k

BampM CARE ARE A TRUSTED FAMILY RUN CARE HOMES PROVIDER WITH OVER 40 YEARSrsquo EXPERIENCE OF CARING FOR OLDER PEOPLE

Care that makes a difference

PROVIDERS OF QUALITY

RESIDENTIAL AND

DEMENTIA CARE HOMES

FOR OLDER PEOPLE

23 care homes across Herts Bucks Berks amp Northants

MONTROSE | Watford | 01923 804337

TARArsquoS RETREAT | Sandridge | 01727 850527

GREENHILL | Barnet | 020 8449 8849

ST JOSEPHS | Tring | 01442 823159

ST MATTHEWS | Redbourn | 01582 792042

CLARE LODGE | St Albans | 01727 864379

MILFORD LODGE | Hitchin | 01462 432524

ASHLYNS | Berkhamsted | 01442 870565

HILLVIEW | Ware | 01920 469428

THE LODGE | Hemel Hempstead | 01442 244722

WILLOWTHORPE | Stanstead Abbotts | 01920 871811

ST ANDREWS | Welwyn | 01707 324208

ST CATHARINES | Broxbourne | 01992 462224

TREMONA | Watford | 01923 805495

Interested in a worthwhile career in care Then visit bmcarejobscouk for further details

Follow us on

Purpose built private care homes for older people Exclusive locations 24hr person centred care and support from experienced staff Specialist dementia care in safe purpose designed environments Short stay respite and holiday breaks available Fully inclusive dining and laundry services Affordable fully inclusive weekly rates BampM Care have an industry envied staff training programme

b a n d m c a r e b a n d m c a r e

b m c a r e h o m e s

OVER 65s 2015 2030

194300

290900

65

19

17

6857

2

2

201718

18

6201415

Total income = pound8169mTotal income = pound8200m

Council tax

Revenue Support Grant

Other Government Grants

Business Rates

Other Income Bill for 201617

pound118662

Bill for 201718

pound124583

pound2361199 Council tax increase

pound35603 Adult social care precept increase

pound29474

pound5840

pound17226

pound56053 pound7438

pound2745

pound282

Childrenrsquos Services

Fire and Community Protection

Roads and Waste

Adult Care

Libraries and other community services

Public Health

Registrars and Coroner

pound5525

Financing and support for front line services

Helping to protect services for older and vulnerable people

How our sources of funding have changed

Where we spend your money

Once again we have taken steps to help meet the growing needs of elderly people in the county

The number of people with physical disabilities mental health needs and those people who require our services has also grown

The government recently changed the rules to allow local authorities to raise extra money to pay for these escalating costs This dedicated fund known as the adult social care precept can now be set at 3 of council tax ndash a 1 increase from last year

County council tax for band D households

An extra 1 on the social care precept will cost a band D taxpayer 23p a week around half the cost of a pint of milk and raise more than pound5m which will be ring-fenced to deliver crucial adult social care services

Chris Hayward Cabinet Member for Resources said ldquoThe money that this additional adult social care precept generates will be ring-fenced to protect our elderly and most vulnerable residentsrdquo

Other council tax bands are proportionate to this wwwhertfordshiregovukcounciltax

pound124583 for band D households


From local schools and libraries to support for elderly and vulnerable people and maintaining the roads and pavements Hertfordshire County Council delivers a range of local services to more than one million people who live work and travel in the county Wersquove put together this illustration to give you an idea of just some of the things we do across the county every year as well as a focus on some of the more specialist services we offer

Hertfordshire County Councilrsquos budget is funded mainly from money received from residents through council tax with additional funds from some local business rates and grants received from central government

For more information on our services visit wwwhertfordshiregovukwhatwedo

bull It can cost around pound200000 per year to support those individuals with the most complicated and complex needs

bull 15570 people with a learning or physical disability are supported both at home and in care homes

bull We arrange 15000 home care visits every day


Report fraud online wwwhertfordshiregovukfraud or by calling us on 0300 123 4033

KNOW A CHEATON YOUR STREET

FRAUDThey are a cheater Report them now

HOUSING amp TENANCY

Do you know someone who lied to get a council property Do you someone who lied to get a discount to buy their Council House

SPOT THE

From rubbish to riches

Have you ever wondered where your recycling goes once you throw it away Did you know that once it is recycled a plastic bottle is transformed into all sorts of useful everyday products including toys clothing and kitchen utensils Sign up at wwwhertfordshiregovukupdateme

wwwwasteawareorguk

New child protection service applauded for ground-breaking work

Hertfordshire County Council has radically reformed its approach to child protection National Chief Social Worker for Children and Families Isabelle Trowler praised the new service for its ldquoherculean effortrdquo in delivering ldquoincredible outcomesrdquo for vulnerable children

Following the reforms childrenrsquos social workers now work alongside experts in mental health substance misuse and domestic abuse This joint working has transformed the lives of Hertfordshirersquos most vulnerable children and families

bull the need for individual child protection plans has fallen by 49 per cent

bull the number of children looked after in care or in foster homes has reduced by 10 per cent

Its journey starts in your recycling box along with other recyclables

Once they are collected theyrsquore taken to a recycling facility where the items are separated from other recyclable waste

either by hand or by machine

This way of working saves taxpayersrsquo money and improves outcomes Costs fell by pound36m last year as a result of reduced placement costs spending less on agency staff and more efficient working

Plastics can be recycled into so many items Clothing t-shirts toys chairs and tables headphones kitchen utensils paint pots car parts cuddly toys filling for duvets and sleeping bags pens and pencils building materials such as fencing flooring piping garden furniture buckets and of course more plastic bottles and packaginghellip the possibilities are endless

bull the number of repeat police call outs to homes due to domestic abuse has dropped by 67 per cent

bull school attendance has increased by 36 per cent

Richard Roberts Cabinet Member for Childrenrsquos Services said ldquoThis ground-breaking work with our most challenged and struggling families is protecting children and keeping families together The results speak for themselves with huge improvements in parental behaviours that benefit the child and help the family thriverdquo

For more information on the Family Safeguarding project or to seek further help and advice please visit wwwhertsfamilysafeguardingcouk

All the plastics are then baled and transferred to the reprocessing plant where they use the latest technology

and equipment to separate plastics by colour and type

After sorting the plastic is shredded washed and melted into compounds

ready for transportation to its final destination However this is not the end of the recycling journey itrsquos also

the beginning

360 plastic bottles 25 plastic bottles

make 1 picnic table

make 1 jacket

make 1 chair

1400 plastic bottles


Got a job to do Get it done by a trustworthy local business

Just like Mark Hopkinson Domestic Gas Heating Engineer all our traders in Hertfordshire have been assessed and checked by Which trading standards professionals and Hertfordshire trading standards before being given our seal of approval

So whether yoursquore after a plumber electrician roofer or mechanic finding a trader in Hertfordshire whorsquos up to the mark couldnrsquot be easier

To find out more call 01707 292 429 or visit whichtrustedtraderscouk

TRADING STANDARDS

APPROVED

MARK HOPKINSON DOMESTIC GAS

HEATING ENGINEERSTEVENAGE

Find a trustworthy local trader

whichtrustedtraderscoukStop looking Start finding

HCC Horizonindd 1 05012017 1426

When 60-year-old Letchworth resident Penny Horley retired from her job as a supermarket shelf-stacker she knew her life would become less active as a result

She decided to take up a fitness activity and looked at what exercise classes were available in her local area Penny discovered a local bootcamp activity part of the Get Active North Herts programme and partly funded by Hertfordshire County Councilrsquos Public Health service She decided to give the classes a try

ldquoIt was the first time Irsquod done something like this so it was dauntingrdquo said Penny

She has now been attending sessions since April and taking part in the classes has given her a real sense of achievement

Penny said ldquoThe sessions are very supportive and suitable for people of all ages and abilities and time really flies I feel so much

happier ndash my energy levels are better Irsquom much fitter and I feel more positiverdquo

Cabinet Member for Public Health Teresa Heritage said ldquoThis is just one of many health-related district activities taking place across Hertfordshire that are supported by funding from the county council

ldquoWorking in partnership in this way means that we can build healthier communities and make a real difference to our residentsrsquo wellbeingrdquo

To find out about activities in your area visit wwwhertfordshiregovukhealthinherts

You can also check your own health score and find out how you can change your life by completing the quiz at wwwnhsukoneyouhay

Exciting opportunities are available for people to become apprentices in the county this year

Senior Human Resources Officer Holly De Boise has worked for Hertfordshire County Council for over 10 years and has first-hand experience of the advantages an apprenticeship can offer

She said ldquoIn my early twenties I wasnrsquot sure what I wanted to do Working at the council and having the opportunity for further education and training has given me the confidence to apply for more senior rolesrdquo

Next month the government is introducing the Apprenticeship Levy which requires many large employers within the UK to invest in apprenticeships

The levy provides an opportunity for the council to continue to develop its well-established apprenticeship scheme and create even more opportunities for both new and current employees

Hertfordshire County Councilrsquos ambition is to increase the availability and breadth of apprenticeships whether you are a school leaver looking for a career change or to develop skills and experience you already have

After completing a Business Administration Diploma Apprenticeship and gaining a degree in Human Resources Holly has successfully worked her way up to her current role where she is now supporting the implementation of the Apprenticeship Levy

For more information about council apprenticeships and the Apprenticeship Levy please visit wwwhertfordshiregovukapprenticeshiplevy

Apprenticeships are changing

Sign up at wwwhertfordshiregovukupdatemeHolly De Boise

Yoursquore never too old to give things a try

Penny Horley


Do you need a copy

birth death marriage or civil partnership certificateAll birth death marriage and civil partnership registers of events that occurred in Hertfordshire since 1837 are held at the Hertfordshire Registration Certificate Archive at The Old Courthouse in Hatfield

Whether you require a copy of your own certificate or are working on your family tree we can help You can order and pay for your copy certificate online at wwwhertfordshiregovukregistercertificatesOnline orders cost just pound15

You must know the date and place in Hertfordshire where the birth death marriage or civil partnership occurred and the name(s) of the person(s) involved

Tel 0300 123 4045 option 2

Pleasecall us on

0800917 0925to find out more

We need foster carers for teenagers amp siblings who can give them a safe loving and caring home

Whatrsquos top of their wish list

Hertfordshire County Councilwwwhertfordshiregovukfosteringwishlist

wwwfacebookcomhertfordshirefosteringHCCFosterAdopt


Sawbridgeworth resident Sue Fleming gave up smoking using e-cigarettes for her 50th birthday and she hasnrsquot looked back

She said ldquoAt first I was worried about making the switch because I wasnrsquot sure if e-cigarettes were safe but Hertfordshirersquos Stop Smoking Service helped me The Stop Smoking Service was fantastic really giving me the confidence to go for it and keeping me on track Irsquom so pleased I gave up smoking itrsquos made such an amazing difference to my health Things taste much better I go to the gym and do yoga now and I donrsquot get out of breath like I used tordquo

Hertfordshirersquos Cabinet Member for Public

Health Teresa Heritage said ldquoSince Public Health joined the county council four years ago we have made real headway in reducing smoking rates across the county and thousands of people are now leading happier healthier lives as a result

ldquoVaping isnrsquot for everyone but therersquos good evidence that e-cigarettes are much much safer than smoking and can help people quit tobaccordquo

For advice about e-cigs and help to quit visit wwwhertfordshire govukstopsmoking

Canrsquot give up smoking Thought about e-cigs

Hertfordshire residents can now learn about more than just fire safety when they receive a home visit from firefighters

Fire crews have been trained to give essential advice to vulnerable residents ndash including tips on keeping warm in the winter eating and drinking properly preventing falls and avoiding loneliness as part of the Safe and Well project They can also refer residents to specialist support if necessaryPlans are now in place to roll out the project run by the County Councilrsquos Fire and Rescue and Public Health services across the countyCabinet Member for Community Protection Richard Thake said ldquoWe carry out around 7000 home fire safety visits each year to identify potential fire risksldquoThe people most at risk of fire are also the people most at risk of other health problems so this joint initiative is a great opportunity to keep older people healthy and help them remain safe and well in their own homesrdquo To request a safe and well visit which includes a home fire safety check please visit wwwhertfordshiregovuksafeandwell or call 0300 123 40 46For information about other health initiatives in Hertfordshire visit wwwhertfordshiregovukhealthinherts

Win a side-splitting family night out to see Dick amp Dom Live

This May The Spotlight in Broxbourne presents Dick amp Dom live on stage Dick amp Dom the BAFTA award winning legends of kids TV are about to be unleashed on the nation in a brand new live show The stars of such memorable shows such as Diddy TV Absolute Genius with Dick amp Dom Splatalot and of course Dick amp Dom in Da Bungalow will bring their own

brand of madness and mayhem to the stage The Spotlight is offering a free family ticket (two adults and two children) to see the show on Wednesday 31 May at 6pm To enter the draw simply answer the following question Which award did Dick amp Dom win

a) The Nobel prize b) A BAFTA c) A Grammy

The prize draw will be held on 7 April 2017 To enter email your answer to horizonshertfordshiregovuk or on a postcard to Dick amp Dom competition Room 322 County Hall Pegs Lane Hertford SG13 8DE Please include a daytime telephone number You can also enter via Facebook Leave your answer on our competition-related post at wwwfacebookcomhertscountycouncil You can also purchase tickets for the show by visiting Broxbourne Councilrsquos website wwwbroxbournegovuk and clicking on The Spotlight link or call 01992 441946

Spring 201718

In addition to the programme of routine maintenance work on Hertfordshirersquos roads this year we have

bull cleared 14 miles of ditches

bull trimmed 94 miles of hedges

bull refreshed 559 miles of road markings

bull dug out 2300 roadside drains

Hertfordshire County Council is responsible for the maintenance of over 3000 miles of roads the same distance in footways and cycle paths 110000 street lights 660 sets of traffic lights 165000 road gullies and 1800 bridges and other structures

Hertfordshirersquos roads get a makeover

This year we spent pound3m on a one-off programme to make sure our highways are not just well maintained but also look good

Hertfordshire County Council has visited every one of the 86000 road signs in the county and where required cleaned them changed bulbs in lit signs and carried out some repairs or replacements Faded road markings have been repainted plants and vegetation cut back and hedges and weeds removed from the roadside To help improve drainage wersquove also cleared gullies and ditches of debris and fallen leaves that may cause blockages

Terry Douris Cabinet Member for Highways said ldquoWe know how important well-maintained roads and footpaths are to our quality of life in Hertfordshire Our highways are among the busiest in the country so itrsquos vital we keep motorists cyclists and pedestrians on the move and help make the county a more attractive place to live and workrdquo

For more information visit wwwhertfordshiregovukhighways

Growth deal set to boost economic development and employment throughout the county

Hertfordshire Local Enterprise Partnership (LEP) has secured pound4395m on top of an existing allocation of pound2215m from the Governmentrsquos Local Growth Fund to invest in people places and businesses over the next five years

Nearly half of the latest funding will support the regeneration of Stevenage (pictured) with the remainder to be invested in key projects across the county Additional investment will also be made in further

education colleges to help ensure that the skills and development of students are tailored to meet the current and future needs of local employers The funding will also be used to help deliver thousands of new apprenticeships as well as infrastructure to relieve congestion and

unlock future growth

David Williams Hertfordshire County Councilrsquos Cabinet Member for Enterprise Education and Skills and Hertfordshire LEP Board Member said ldquoThe announcement of additional funding is great news for Hertfordshire We want residents to have the opportunity to live prosperous lives and the

regeneration of our town centres is vital for our future economic

prosperityrdquo

Hertfordshire LEP has secured a total growth deal package to date of pound26545m for the county The total expanded Growth Deal has the capacity to deliver over 11000 new jobs and unlock pound460m public and private investment by 2021

For more information visit wwwhertfordshirelepcom

Maintaining Hertfordshirersquos roads Hertfordshire is one of the busiest

counties in the country with more than 3000 miles of roads supporting millions of car journeys and almost three times the national average of lorries travelling through the county

Hertfordshire County Council aims to keep highways in as good condition as possible

and last year we resurfaced almost two million square metres of road

In addition to the money we have budgeted for maintenance work this year we have an additional pound12m from the Department of Transportrsquos Pothole Action Fund which will help fix Hertfordshirersquos potholes

To find out how we inspect and repair potholes watch our video wwwbitlyfixpotholes

To report faults on the highway go to wwwhertfordshiregovukhighwayfaults

Lighting the way with LEDs The remainder of Hertfordshirersquos old-style streetlights

will be changed to LEDs over the next three years saving millions of pounds over their lifetime and reducing our carbon footprint

LEDs ndash or light emitting diodes ndash are cheaper to run improve visibility and reduce light pollution compared to conventional sodium lamps They are more reliable and environmentally friendly than traditional streetlights There are already more than 40000 LED streetlights in Hertfordshire with almost 70000 more streetlights to be converted

As well as allowing us to monitor streetlights from a central point which cuts inspection costs the LEDs can also be dimmed This means we can vary light levels on roads during the night without switching streetlights off A recent pilot study found that dimming LEDs by 25 per cent is barely noticeable but saves on energy costs

Find out more on wwwhertfordshiregovukstreetlights

Improvements set for key east-west roads Plans to improve journey times and reduce congestion for motorists travelling east and west across Hertfordshire are

making good progress

The A120 bypass at Little Hadham has been granted planning permission and will address traffic congestion and reduce flood risk in the village Construction of the scheme a partnership between the county council and Environment Agency could start as soon as next year with the bypass due to open in 2020

Improvements to the A602 which links the A1(M) in Stevenage with the A10 in Ware start this year Plans for two sections of work already have the green light with two more applications to follow The improvements should be completed in 2018

By upgrading transport links between key areas of Hertfordshire we will make travel across the county more predictable and help support economic growthFor more information visit wwwhertfordshiregovuka120 or wwwhertfordshiregovuka602


March 201715 ndash 18 March 730pm18 March 230pm

The Pirates of PenzanceAbbey Theatre St AlbansOne of Gilbert and Sullivanrsquos enduringly popular operas full of fun and frolicsTickets pound1850For more information contact the box office on 01727 857861 or visit wwwabbeytheatreorguk

18 March 930am - 1pm

Ashwell Flea MarketSt Maryrsquos Church AshwellMany interesting weird and wonderful items for sale at knock-down prices Tea and coffee available All proceeds will go to the Church Restoration AppealFree entry For more information email MCthespringseclipsecouk

Tuesday 21 March 8pm

Preview Itrsquos OK Irsquom Dealing With ItThe Old Town Hall High Street Hemel HempsteadIn a culture obsessed with quick fixes a need for perfection and fake smiles what do we do when things arenrsquot okay With their multi-award winning combination of dance theatre and comedy Cristina and Chess unravel and blow the cover on what it is to be okayTickets pound14 pound12 concession pound10 Dacorum Card pound5 UpStagedFor more information please visit wwwoldtownhallcoukevents

Monday 27 ndash Wednesday 29 March 745pm every evening with additional 230pm performance on Wednesday

The Sound of Murder by William FairchildGordon Craig Theatre StevenageCharles Norbury is a successful writer of childrenrsquos books but he doesnrsquot like children An unlovable man he has no friends is arrogant controlling sadistic and cruel His wife starved of love and denied children of her own has met another man In their cottage in Surrey a tape recorder has been left on during a conversation between his wife and her lover in which the latter plans the authorrsquos murder Charlesrsquo secretary listens to the tape and hears the murder plot Tickets various pricesFor more information visit wwwgordon-craigcouk


A Midsummer Nightrsquos DreamRhodes Centre Bishops StortfordWilliam Shakespearersquos best loved and most accessible comedy is brought to life on the Rhodes stageTickets Adults pound16 concessions pound14 school performance pound10For more information call the Box Office on 01279 710200 or visit wwwrhodesbishopsstortfordorguk

April 2017Saturday 1 and Sunday 2 April 1030am to 5pm

The Big Weekend at St Albans Clock TowerClock Tower High Street St AlbansBe a tourist in St Albans and come and visit the Clock Tower as part of the Big Weekend Discover - or rediscover - the array of fantastic things to see and do and spread the word about your county As part of the ballot for free tickets you can apply for a place on a private guided tour of the Clock Tower For more information about this ballot and all the other opportunities to win free tickets to a variety of places to visit and things to do on your doorstep please see wwwhertsbigweekendcouk

Wednesday 5 April 1pm and 4pm

The Elves and the ShoemakerHertford Theatre HertfordIn this topsy-turvy re-telling we meet Geoff a lovable retired shoemaker One day at the bottom of his garden he is visited by two magical friends who help him to recall the old days in the shoe shop reliving the hard times the good times and the magicTickets various prices For more information please call 01992 531500 or visit wwwhertfordtheatrecom

Saturday 8 April 5pm

Muso ndash Imperopera Watford Museum Watford Muso invites audiences to explore the museum after dark hunting for buried artefacts A funny and unique way of exploring the museum Suitable for ages 8+Cost pound3 adult pound2 child - booking essentialFor more information please visit wwwwatfordbigeventscoukwatfordmuseum


Champions of Magic Tour 2017Hertford Theatre HertfordDirect from a hit season in Londonrsquos West End the world-class illusionists that make up the Champions of Magic team make their debut in Hertford for a spectacular night of mysteryTickets various prices For more information please call 01992 531500 or visit wwwhertfordtheatrecom

Saturday 22 April 1030am - 4pm

Big Wordfest TearoomWatford Museum Watford The Watford Writers are taking over the Little Gallery Tearoom this month (there will still be yummy homemade cakes and Fairtrade drinks for sale) Suitable for allFreeFor more information please visit wwwwatfordbigeventscoukwatfordmuseum

Saturday 22 April 12pm ndash 4pm

St Georgersquos Family Fun DayGrundy Park CheshuntTraditional English entertainment with a fun re-enactment of the dragon-slaying Punch and Judy and morris dancing Free entryFor more information visit wwwbroxbournegovuk

Saturday 22 April ndash Saturday 6 May

Spring FayreA fortnight of events celebrating the arrival of spring in Tring Includes guided nature and heritage walks For more information visit wwwtringtogetherorguk

Friday 28 April 8pm

The 34th Baldock FestivalAt this yearrsquos festival there will be more than 60 wide-ranging and different events over two weeksFor more information visit wwwbaldockfestivalorgwp

May 2017Thursday 4 ndash Sunday 7 May 10am - 5pm

Living CraftsHatfield House HatfieldHundreds of designer-makers showcase British craft with demonstrations workshops and entertainment a creative experience for all the familyFor more information visit wwwlivingcraftscouk

Saturday 6 May

Tring Together Job ShowAfter last yearrsquos resounding success the Job Show returns bigger and better Many local exhibitors a CV clinic and useful workshops all for free For more information visit wwwtringtogetherorguk

Friday 12 May 8pm

The Biggest Brain QuizNora Grace Hall Faversham Close TringFor a fun-filled night get a team together and join our annual quiz A General Knowledge quiz ndash have you got what it takes to be the Biggest Brain Cash bar on site and snacks providedpound6 per head or pound40 for a table of 8To book tickets email Trishtringtogetherorguk

Sunday 14 May 11am ndash5pm

Ashwell at HomeDiscover the beautiful village of Ashwell in north Hertfordshire A great day out for all the family Price pound6 Under 18s freeFor more information visit wwwashwellathomeorguk

WHATrsquoS ONWe do everything we can to make sure this information is accurate Sometimes changes to events take place without our knowledge Please check with the organiser or venue before you travel

If you have an event which you would like us to include in the next edition of Horizons please email to horizonshertfordshiregovuk

Friday 19 May 8pm

Chopping ChilliesThe Old Town Hall High Street Hemel HempsteadA cobbler and a cook concoct a delicious transcontinental enchantment as tragedy and chance entwine Katie dreams of curries and chapattis Ajna of holy souls and reincarnationA delightful poetic magical yarn that conjoins the spirit of India with the heart of London Tickets pound14 pound12 Concs pound10 Dacorum Card pound5 UpStagedFor more information please visit wwwoldtownhallcoukevents

Thursday 25 May 745pm

VentouxHertford Theatre HertfordVentoux is the most fearsome mountain encountered on the Tour de France It is also the story of Lance Armstrong and Marco Pantani ndash whose drug-fuelled race there in 2000 was the greatest cycling had ever seenTickets Various pricesFor more information please call 01992 531500 or visit wwwhertfordtheatrecom

June 2017Saturday 10 and Sunday 11 June 11am

Watford Race for Life Events Cassiobury Park Watford In 2017 wersquore hoping to see over 7000 women

taking on one of our 5k 10k or Pretty Muddy events in Welwyn Watford Stevenage or St Albans These ladies will be raising vital funds for our life-saving research into all 200 types of cancer As well as helping us to beat cancer sooner they will also be taking important steps towards a fit and healthy lifestyle Race for Life entry Adults pound1499 children pound10 and free for 5yrs and under Pretty Muddy entry pound1999Ladies can sign up at raceforlifeorg

Saturday 10 June ndash Sunday 25 June

Letchworth FestivalA celebration of life in Letchworth Garden City and a chance for the local community to come together and join in a whole range of activities and events over a two-week periodFor more information visit wwwletchworthfestivalorg

15 ndash 17 June 745pm

The Settlement Players present Private Lives by Noeumll CowardThe Letchworth Settlement Nevells Road Letchworth Garden CityA comedy of manners revolving around a divorced couple who while honeymooning with their new spouses discover that they are staying in adjacent rooms at the same hotel One of Cowardrsquos most loved and successful comediesTickets pound8 available from mid-May For more information visit wwwsettlement-playersorguk Tickets also available at Davidrsquos Music Eastcheap LGC

22 ndash 25 June

Tring CarnivalPound Meadow TringThe Carnival week runs from Thursday through to Sunday lunchtime With a procession down Tring High Street and over 80 stalls including craft home deacutecor gardening jewellery and local charities Tring Brewery has a beer tent and there are food and drink stalls galore Competitions and entertainment will go on throughout the day

For more information visit wwwtringtogetherorguk or pick up a Carnival brochure from local Tring businesses

24 June 10am

The Alban Pilgrimage ndash part of Alban WeekendSt Peterrsquos Street St Albans AL1 3JESt Albans Cathedral is delighted to bring you the spectacular Alban Pilgrimage a celebration of the life of Saint Alban who gave the city its name This unique and dramatic event sees giant carnival puppets retrace Albanrsquos last steps and tell his remarkable and moving story Roman chariots centurions lions roses and executioners all take their place in the processionFreeFor more information visit wwwenjoystalbanscom

25 June 12pm ndash 6pm

Alban Street FestivalSt Peterrsquos Street St Albans AL1 3JECelebrating all that is fun and fabulous about St Albans the festival will be staged on a closed to the traffic St Peterrsquos Street and feature a range of creative excitement for residents and visiting guests to take part in and enjoyFree wwwenjoystalbanscom

28 June ndash 9 July various times

IOFringe ndash The St Albans International Organ Festival FringeVarious venues around St Albans City CentreThis is a bi-annual eventAll events are freeFor more information visit wwwfacebookcomIOFringe and wwwlemonrockcomiofringe

Online services and telephone contact numbersRemember many of our services are available at the click of a button on our website ndash go to wwwhertfordshiregovuk and use the search box to find out more

If you have difficulty getting online ask for help and advice at your local library or call the numbers listed here to find out more

You can access our services 24 hours a day at

Admission to schools bull Archives bull Archaeology information and advice bull Birth and death registrations bull Care and support for adults bull Civil marriage and partnership ceremonies bull Countryside management bull Crime prevention bull Education bull Fire and Rescue bull Fostering and adoption bull Footpaths bull Gritting bull Highway (road) maintenance bull Home care bull Libraries bull Money advice bull Naming ceremonies bull Public Health bull Protection for adults and children at risk bull Recycling bull Rights of Way bull Road safety bull Street light maintenance bull Support for schools pupils and parents bull Support for people with disabilities bull Travel and transport bull Waste recycling bull Youth services

General enquiries 0300 123 4040

Textphone users all services 0300 123 4041

Health and community services 0300 123 4042

Childrenrsquos services 0300 123 4043

Fire safety enquiries 0300 123 4046

Environment and roads 0300 123 4047

Education benefits 0300 123 4048

Archives local studies and libraries 0300 123 4049

Passenger transport 0300 123 4050

WasteAware 0300 123 4051

Trading standards 08454 040506 (via Citizensrsquo Advice Consumer Service)

wwwhertfordshiregovukOur helplines are open 8am to 8pm weekdays and 9am to 4pm on Saturdays


The Police and Crime Commissioner David Lloyd has launched his new Community Safety and Criminal Justice Plan Everybodyrsquos Business 2017-2022 The name of the plan has been changed from the Police and Crime Plan to Community Safety and Criminal Justice Plan to reflect the new emphasis and path the Commissioner wants to take in the next five years David Lloyd said ldquoThis new plan sets out the strategic direction for community safety and criminal justice across Hertfordshire It will be used by the Chief Constable Charlie Hall to help develop an Operational Policing Plan which will set out how he along with many other partners including our community safety partnerships will deliver on the priorities set out in this planrdquoThe Commissionerrsquos strategies also includes proposals to improve the experience of victims when going through court a more joined-up approach to scammers who prey on the vulnerable and closer relationships with other emergency services like the Fire ServiceYou can find a copy of the plan at wwwhertscommissionerorgplan

Commissioner Launches New Community Safety and Criminal Justice Plan

Local Policing Protected through Police Precept IncreaseA key part of the Commissionerrsquos plan is the protection of neighbourhood policing To date the local policing model has remained in place due to prudent savings in the Constabulary and the careful use of reserves

Due to cuts in funds granted to the force by the government and an IT project delay which would have delivered significant savings ndash the PCC has increased the police part of the council tax for the first time in six years to protect local policing in the county

The increase equates to pound5 a year for the average household

David Lloyd said ldquoIrsquove always said I will not charge the residents of Hertfordshire a penny more than needed and that remains the case

Increased pressures on our teams combatting domestic abuse the safeguarding of children and vulnerable adults ndash combined with a drop in funding and delays to savings ndash mean we must make this difficult choice

Irsquom pleased to say that local policing will receive the funding because time and again it is the thing residents tell me is most important to themrdquo

To contact the Commissioner or find out more about his work and his new Community Safety and Criminal

Justice Plan visit wwwhertscommissionerorg Email commissionerhertspccpnngovuk

Write to the Office of the Police and Crime Commissioner Harpenden Police Station 15 Vaughan Road

Harpenden AL5 4GZ or call 01707 806100 HertsPCC hertspcc

David Lloyd with Julie Wheatley Chief Inspector for North Herts

Did you knowIn the unlikely event of becoming a victim of crime it is important to know that you are entitled to support and services

The Commissioner is keen to ensure people are aware of their rights and entitlements and remain informed on each step of the journey in the aftermath of a crime

A new Victim Information Booklet is now available on this website should you need it wwwhertfordshirebeaconorgbooklet

You are entitled to free support through Beacon - the Hertfordshire Victim Care Centre irrespective of whether you have reported a crime to the Police

Operating out of a single hub in Hertfordshire this service offers a complete lsquowrap-aroundrsquo provision for victims with vulnerable or repeat victims being identified early on for an enhanced care package

The Beacon Helpline is open seven days a week from 7am to 10pm

Helpline 0300 011 5555 (calls charged at local rate)

wwwhertfordshirebeaconorg

Hertfordshire is a safe place to live and work but should you ever become a victim of crime then the Beacon team is available to help you

n Expert knowledgen Established for 16 years n Quality assuredn Competitive prices n Outstanding customer servicen Huge portfolio of drives patios and walling n Installed to Government endorsed standards n Free no obligation quotation and advice - no pressure sales

u Insurance backed guarantees

uWe cover all of Hertfordshire and North London

uCall now for your FREE no obligation consultation

Enhance your home with a brand new driveway or patio from Hertfordshire Driveways Ltd

Tel 0800 112 3920 or if calling from a mobile 0333 577 3920

wwwhertfordshiredrivewayscom

Head office Caxton Point Caxton Way Stevenage SG1 2XU

Hertfordshire Driveways LtdTHE DRIVEWAY AND PATIO COMPANY

2016 prices held throughout Spring 2017 Hurry promotion ends soon

TRADING STANDARDS

APPROVED

Make the most of kerbside recycling

Sort your recycling before you arrive

Save up your recyclables for a single trip

Avoid peak times eg just after opening during bank holidays and school holidays

Park considerately - use all available spaces

Follow the instructions of the staff who are there to advise

For further details of our openingtimes and how to apply for a van permit visit

wwwwasteawareorgukor call 0300 123 4051 (option 1)or email hertshwrcsameycom

To waste less of your time at the recycling centre

Want to change your name

Hertfordshire Registration and Citizenship Service offers an official Change of Name Deed service

We can give you all the documents you need for your new name to be officially accepted by organisations such as banks and the Passport Office

For more information please visitwwwhertfordshiregovukchangeofnameor call 01707 897 396

From rubbish to riches amp Child protection services applauded

Email contacthertfordshiregovuk

Visit wwwhertfordshiregovuk

Write to us at Hertfordshire County Council Room 322 County Hall Hertford Herts SG13 8DE

Hertfordshire Horizons is delivered to approximately 470000 Hertfordshire homes To find out more about advertising in the magazine please call 01992 555060 or email horizonshertfordshiregovuk

Hertfordshire Horizons is delivered to residents by the Royal Mail door-to-door service This service delivers to full postcode sectors but please note that some county boundaries cut across the Royal Mail postal areas ndash therefore a small number of people outside Hertfordshire will receive this publication We apologise for this but hope that Horizons is of interest and may provide useful information Please recycle this paper when you have finished reading it

Hertfordshire Horizons can be made available in alternative formats large print Braille audio tape or disk by emailing contacthertfordshiregovuk or by calling our Customer Service Centre on 0300 123 4040 It can also be translated into other languages This issue costs 8p to print produce and distribute

Designed by Superdream

wwwsuperdreamcouk

Hertfordshire County Council does not accept responsibility for any goods or services offered by advertisers Publication of an advertisement does not imply recommendation by the council

environmental tip

Hertfordshire Horizons is printed on recycled paper

09

20

Volunteers amp Put your mobile away when driving

23 Whatrsquos on amp A-Z of council services


Yoursquore never too old to get fit

New state-of-the-art library in Hemel Hempstead amp Parenting groups

20Hertfordshirersquos roads get a makeover amp Lighting the way with LEDs

Budget special

Leaderrsquos column amp Latest news from around Hertfordshire

contents

Itrsquos that time of year to spring clean your home and garden To waste less of your time at the tip make sure you save up your recycling for a single trip Sort your items before you arrive and make the most of your kerbside collection service For tip locations and opening hours plus a list of accepted items visit wwwhertfordshiregovukwasteaware

Sign up at wwwhertfordshiregovukupdateme

15

09

18

17

07

11

04















































hertscc


Emily May Wood

Knebworth House












Hertfordshire

Litfest

lsquo17


hertslitfest17

Litfest Ad Feb 17_Layout 1 02022017 1116 Page 1

























Indian Head Massage
















Mon 24 April 1000-1530







BOOK NOW





























wwwquantumcarecouk











RESIDENTIAL AND

DEMENTIA CARE HOMES

FOR OLDER PEOPLE

















Follow us on




OVER 65s 2015 2030

194300

290900

65

19

17

6857

2

2

201718

18

6201415


Council tax



Business Rates


pound118662

Bill for 201718

pound124583



pound29474

pound5840

pound17226


pound2745

pound282



Roads and Waste

Adult Care


Public Health


pound5525
























HOUSING amp TENANCY


SPOT THE



wwwwasteawareorguk



















the beginning


make 1 picnic table

make 1 jacket

make 1 chair







TRADING STANDARDS

APPROVED



























Penny Horley


Do you need a copy




Tel 0300 123 4045 option 2

Pleasecall us on





















Spring 201718



















prosperityrdquo













































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am


























































































hertscc


Emily May Wood

Knebworth House












Hertfordshire

Litfest

lsquo17


hertslitfest17


























Indian Head Massage
















Mon 24 April 1000-1530







BOOK NOW





























wwwquantumcarecouk











RESIDENTIAL AND

DEMENTIA CARE HOMES

FOR OLDER PEOPLE

















Follow us on




OVER 65s 2015 2030

194300

290900

65

19

17

6857

2

2

201718

18

6201415


Council tax



Business Rates


pound118662

Bill for 201718

pound124583



pound29474

pound5840

pound17226


pound2745

pound282



Roads and Waste

Adult Care


Public Health


pound5525
























HOUSING amp TENANCY


SPOT THE



wwwwasteawareorguk



















the beginning


make 1 picnic table

make 1 jacket

make 1 chair







TRADING STANDARDS

APPROVED



























Penny Horley


Do you need a copy




Tel 0300 123 4045 option 2

Pleasecall us on





















Spring 201718



















prosperityrdquo













































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am























































Hertfordshire

Litfest

lsquo17


hertslitfest17


























Indian Head Massage
















Mon 24 April 1000-1530







BOOK NOW





























wwwquantumcarecouk











RESIDENTIAL AND

DEMENTIA CARE HOMES

FOR OLDER PEOPLE

















Follow us on




OVER 65s 2015 2030

194300

290900

65

19

17

6857

2

2

201718

18

6201415


Council tax



Business Rates


pound118662

Bill for 201718

pound124583



pound29474

pound5840

pound17226


pound2745

pound282



Roads and Waste

Adult Care


Public Health


pound5525
























HOUSING amp TENANCY


SPOT THE



wwwwasteawareorguk



















the beginning


make 1 picnic table

make 1 jacket

make 1 chair







TRADING STANDARDS

APPROVED



























Penny Horley


Do you need a copy




Tel 0300 123 4045 option 2

Pleasecall us on





















Spring 201718



















prosperityrdquo













































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am








































































wwwquantumcarecouk











RESIDENTIAL AND

DEMENTIA CARE HOMES

FOR OLDER PEOPLE

















Follow us on




OVER 65s 2015 2030

194300

290900

65

19

17

6857

2

2

201718

18

6201415


Council tax



Business Rates


pound118662

Bill for 201718

pound124583



pound29474

pound5840

pound17226


pound2745

pound282



Roads and Waste

Adult Care


Public Health


pound5525
























HOUSING amp TENANCY


SPOT THE



wwwwasteawareorguk



















the beginning


make 1 picnic table

make 1 jacket

make 1 chair







TRADING STANDARDS

APPROVED



























Penny Horley


Do you need a copy




Tel 0300 123 4045 option 2

Pleasecall us on





















Spring 201718



















prosperityrdquo













































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am

















































RESIDENTIAL AND

DEMENTIA CARE HOMES

FOR OLDER PEOPLE

















Follow us on




OVER 65s 2015 2030

194300

290900

65

19

17

6857

2

2

201718

18

6201415


Council tax



Business Rates


pound118662

Bill for 201718

pound124583



pound29474

pound5840

pound17226


pound2745

pound282



Roads and Waste

Adult Care


Public Health


pound5525
























HOUSING amp TENANCY


SPOT THE



wwwwasteawareorguk



















the beginning


make 1 picnic table

make 1 jacket

make 1 chair







TRADING STANDARDS

APPROVED



























Penny Horley


Do you need a copy




Tel 0300 123 4045 option 2

Pleasecall us on





















Spring 201718



















prosperityrdquo













































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am























































HOUSING amp TENANCY


SPOT THE



wwwwasteawareorguk



















the beginning


make 1 picnic table

make 1 jacket

make 1 chair







TRADING STANDARDS

APPROVED



























Penny Horley


Do you need a copy




Tel 0300 123 4045 option 2

Pleasecall us on





















Spring 201718



















prosperityrdquo













































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am

















































TRADING STANDARDS

APPROVED



























Penny Horley


Do you need a copy




Tel 0300 123 4045 option 2

Pleasecall us on





















Spring 201718



















prosperityrdquo













































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am













































Do you need a copy




Tel 0300 123 4045 option 2

Pleasecall us on





















Spring 201718



















prosperityrdquo













































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am































































prosperityrdquo













































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am





































































Friday 28 April 8pm




Saturday 6 May


Friday 12 May 8pm






Friday 19 May 8pm











22 ndash 25 June



24 June 10am













































your news from hertfordshire county council get … · your news from hertfordshire county council...

Documents