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TOURISM AND HOSPITALITY AT KINGS

CAMPUS LOCATIONBOURNEMOUTH

kingseducation.com

Your path to an exciting career in Tourism and Hospitality

Welcome to Kings

“As registered independent schools, Kings provides a range of exceptional academic programmes. With many subject specialists amongst our expert teaching staff, we are able to offer a range of applied university pathway programmes, including our Foundation in Tourism and Hospitality Management and Level 4 Diploma in Hospitality Management.

Both courses are taught in partnership with the Confederation of Tourism and Hospitality (CTH), one of the world’s leading specialist hospitality and tourism professional bodies. CTH provide the highest standard tourism and hospitality qualifications designed to give students the best possible opportunity to achieve their desired career pathway.

It is exciting to see our students progress and succeed in their studies and achieve prestigious placements within the industry.”

Alex Gifford, CTH Group Coordinator at Kings Education

UK Government Registration

All Kings colleges are registered as independent schools with the

UK Government Department for Education.

View our Ofsted inspection reports online via

kingseducation.com

Kings Bournemouth Reg no: 837/6009

All our colleges are accredited by the British

Council for the teaching of English.

Kings is also a member of English UK.

Contents Tourism and hospitality in the UK

Why prepare for a tourism and 4 hospitality degree in the UK

Tourism and hospitality degrees 5

Tourism and hospitality at Kings

The Kings Advantage 6

Kings Bournemouth 8

Our programmes

Foundation in Tourism and 10 Hospitality Management

Level 4 Diploma in 12 Hospitality Management

Life outside class

Work placements and careers 14

Career-focussed enrichment 16

Alumni success

Our alumni 18

Recent alumni 19

What the universities say 24

“ Students can enjoy various types of work placements, which help enhance knowledge taught through lessons. By working side by side, the education and experience provided by Kings has broadened my horizons and prepares me for this enormous industry. ” Pak Lun Lau (Wayne), pictured at The Pavilion, on a work experience placement that focussed on gaining knowledge and evidence for his Food and Beverage Supervision assignment

Watch the film.To watch our new dedicated tourism and

hospitality video, visit:

kingseducation.com/more

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Tourism and Hospitality in the UK

Why prepare for a tourism and hospitality degree in the UK?

There are many reasons why preparing for a degree in hospitality and tourism management in the UK will give you an advantage.

The global language of tourism and hospitalityThe hospitality and tourism industry is one with communication at its very core. It’s also a truly international industry that involves a range of inter-cultural encounters, which are often undertaken with English as the lingua franca. It is therefore very important for anyone who wants to work in the industry to have fluency in English — a skill which anyone who studies in the UK will develop.

Top universities in the worldThe UK, and Europe in general, is home to some of the top universities in the world. Because of the mixture of skills it requires, hospitality and tourism management sits somewhere between business management, media and communications, and modern languages, and universities in the UK all excel in the study of these areas.

Practical experienceThe study of tourism and hospitality requires a direct link with practice and experience, and teaching and learning in the UK are firmly based on case studies and practical knowledge. The sector requires graduates who have a good knowledge of the industry and who can make the right decisions, and this only comes from direct practical experience. See pages 14 – 17 for more details.

Bournemouth University

Belfast

Liverpool

Edinburgh

Map key

Universities renowned for tourism and hospitality

Towns/cities popular with tourists from around the world

Attractions/areas popular with tourists from around the world

The UK consistently ranks as one of the most visited destinations in the world and is home to a huge range of tourist attractions. From historical landmarks and national parks to modern venues for arts, sport and entertainment, it has something for everyone.The UK is also a place with a very well established hotel and event industry that puts it on the global hospitality map.

The Cairngorms

Gleneagles Golf Course

Manchester Old Trafford

Snowdonia

Jurassic Coast

© Nick Bramhall

© Simon Ledingham

© Textman © Andre Záhn

© Mike Peel

© W. Lloyd MacKenzie

© Rept0n1x

Cornish coastline

© Tom Chambers

Tourism and hospitality degrees in the UK

Many universities offer undergraduate tourism and hospitality

degrees in the UK. Each student at Kings receives full support in

their university application to ensure that they select a university

that is well respected in the field.

We have a range of university partnerships which enable our

students to start either the first or second year of a tourism and

hospitality related degree at a range of great universities — some of

which are noted as among the best in the world for the subject area.

UK universities at which Kings students are currently studying for

a tourism and hospitality-related degree include:

à University of Surrey (ranked 3) à Oxford Brookes University (ranked 7)à Sheffield Hallam University (ranked 14)à Bournemouth University (ranked 22)à London South Bank University (ranked 37)

(*Rankings are for Hospitality, Leisure, Recreation and Tourism,

taken from the Times and Sunday Times Good University Guide

2016) See page 19 for full details of where our students have

progressed.

University of Surrey

Oxford Brookes University

Sheffield Hallam University

Bournemouth University

New Forest Brighton

London South Bank University

Liverpool

The Cairngorms

Lake District

Les Roches International School of Hotel Management

Glion Institute of Higher Education

London attractions, including:

London Olympic Park Wimbledon Buckingham Palace London Eye

Bournemouth Balloon

Manchester Old Trafford

York

Bath

Jurassic Coast

Stonehenge

Tourism and hospitality degrees in Switzerland

Also counted amongst our university partners are world-

famous hotel management schools Glion Institute and Les

Roches in Switzerland, a country that is often regarded as the

birthplace of hospitality.

Oxford

© Michael Graham © HJ Mitchell

Peak District

© Evilbish

Business and Hotel Management School - BHMS

SEG Swiss Education Group

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4. Small classes

We understand that a personalised learning environment

and small classes enable students to achieve the best

success, which is why class sizes range from 8 – 14 for our

tourism and hospitality programmes.

3. Expert teachers

All teachers are subject specialists, with extensive industry

experience. Many hold a second degree or equivalent

qualification and all are trained in teaching international

students.

1. Top university destinations

Our students go on to win places at the top universities in

the UK and Europe. These include top-ranked universities

for tourism and hospitality such as the University of Surrey

and Oxford Brookes University in the UK, and Glion and

Les Roches in Switzerland. Our Level 4 Diploma course

enables students to enter directly into the second year at

many of these great universities. (See page 12)

5. Career-focussed Enrichment

We place strong emphasis on learning outside the

classroom as well as inside, which is why all of our

students are offered subject enrichment and educational

visits. In addition, our tourism and hospitality students

benefit from practical, hands-on work experience that is

arranged for them with local businesses. See page 14 for

more information.

6. Wide nationality mix

At Kings, we offer a truly international learning

environment. With so many different nationalities, our

students get an insight into a range of cultures, and must

communicate in English at all times. This serves our

tourism and hospitality students particularly well as

they prepare for a career in one of the most international

industries globally.

2. Flexible study options

At Kings we aim to provide a ’student-centred’ approach

at every level. We understand that each student has

their own needs and goals, and the flexible nature of our

programmes means that we can cater for all — including

students who want to go directly into employment.

The Kings AdvantageAt Kings, we are committed to ensuring every international student leaves us to achieve success at the best possible university. This is why each year our students continue to win places at the UK’s leading universities.

But at Kings, you will not simply be coached for university entry. You will leave us fully equipped to excel throughout your degree and thrive within your future career.

We achieve this by giving international students the perfect college-based learning environment; one which provides the crucial transition from school at home to university in a new country.

Virginia Contratto from Italy is currently on a placement in Thailand as part of her Tourism Management degree at Bournemouth University. She completed the Level 4 Diploma in Hospitality Management at Kings prior to that.

“My time at Kings was precious and it helped me a lot both as a student and as a person. First of all, the teachers I had during my two years were incredible. In term of study skills, my language improved massively. But most of all I learned how to write using appropriate academic language, how to take notes and the best study methods. These things really helped me a lot now that I am at university and I do not have these kinds of lessons. “

“The friendly and supportive environment helped me to believe and be confident in myself. I had some pretty tough times especially when preparing for oral exams and reports but thanks to the help from staff, teachers and classmates I overcame my fears. I believe that Kings’ aim is to make everybody feel welcomed and part of a big family where all the community works together. This is Kings’ main strength.”

“The aspect of tourism that fascinates me the most is sustainable tourism therefore I will do my best to find a placement that is related to it and hopefully, one day, a job. I love to write as well so my dream job would be to become a travel journalist.”

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Student residences

Tourism and hospitality students have a choice of several student residences – two of which are within a three-minute walk of St. Peters campus. Offering students independent living in a secure environment, both St. Peters on-site residence (opening September 2016) and the Town Centre residence provide single and twin en suite rooms for students aged 18+. Both residences are self-catering, and benefit from free wifi throughout and communal areas for students. On-site laundry facilities are available at both, and the residences are cleaned weekly.

Tourism and Hospitality at Kings BournemouthAs a long-established tourist hub in the UK, Bournemouth and its surroundings have always been synonymous with tourism and hospitality. It remains one of the UK’s most popular coastal resorts, and is home to more than 150 hotels. Its sandy beaches, entertainment venues and tourist sights such as the Bournemouth Balloon attract visitors from all over the world.

Spacious, air-conditioned classrooms

Interactive whiteboards

Computer Learning Centre

Free WiFi

Large student zone for socialising

University Counselling Centre

On-site residence

Facilities

Who you’ll meet

St. Peters campus is where the majority of tourism and hospitality classes take place at Kings Bournemouth. Located right in the heart of the town centre, it comprises a top floor teaching centre and student zone with contemporary décor and a residential floor below with single en suite study bedrooms. The second campus in Bournemouth, Braidley Road, is just a 15-minute walk away.

Read more. See more.For college and accommodation factsheets, photos,

360 degree views, blogs, videos and much more,

visit: kingseducation.com/more

Accommodation options

• Student residences (including one on site)

• Homestay/Homestay Extra

Partnership with CTH

All Kings Colleges are accredited Delivery Centres for CTH programmes — one of the world’s leading specialist hospitality and tourism professional bodies and a member of the Federation of Awarding Bodies. CTH is approved and regulated by Ofqual. CTH’s core mission is to provide the highest standard of industry-focussed professional qualifications.

Alex Gifford CTH Coordinator

Anne Powell CTH Course

Teacher

Paul Coates CTH Course

Teacher

Bournemouth’s total area of parks and gardens — 15 of these hold the Green Flag Award.

The estimated annual number of visitors to Bournemouth during the summer months.

3.5million

The number of countries you can fly to from Bournemouth International Airport.12

3,000The number of deckchairs along Bournemouth's 7-mile sandy beach, according to Lonely Planet.

842hectares

192metres

The height to which the famous Bournemouth Balloon ascends.

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Foundation in Tourism and Hospitality Management

Bournemouth

Who is this course for?

This course is designed for students who

want to progress to a university degree

course related to tourism and hospitality

management, or to a career in this sector.

Key Facts

Start dates: 12 September 2016,

9 January 2017

Locations offered:

Level: Minimum IELTS 4.5 (5.5 for January

start). Completed 11 – 12 years of schooling.

(Pre-sessional English programmes are

available for those who require them)

Length: 3 terms (September start only), or 2

terms (January start only)

Lessons: 21 – 25 hours per week plus

extensive private study

Class size: 8 – 14

Minimum age: 17

Learning outcomes:

à Raise academic qualifications to UK

university entrance level

à Raise English to university level

à Understand customer service, operations

human resources and marketing

The Tourism and Hospitality Management

Foundation is an intensive Level 3 course

which is available as a 3-term standard

programme or as an accelerated 2-term

programme. All students on the course

complete the CTH Certificate in Tourism and

Hospitality. Students on the 3-term standard

programme will also have the opportunity to

complete a Communication and Research

Skills module, moderated by CTH.

The course provides a minimum of 500 hours

of tuition over 2 terms and 650 hours of tuition

over 3 terms. Students are expected to

complete extensive private study.

Term 1: English Preparation for Tourism and

Hospitality

Students who complete the full 9-month

course will begin their course by following

introductory modules as follows:

à General English language development

à IELTS preparation

à Specialist English for Tourism and

Hospitality

à CTH Certificate in Communication and

Research Skills

à ICT

These modules will prepare students either to

work in the sector or progress to academic

courses relating to hospitality and tourism.

This qualification is designed to equip

students with the language skills and

vocabulary required in their professional

careers and will bring their linguistic skills up

to an upper-intermediate level. Although

language-based, the course is practical in

approach, with industry-related case studies

and exercises which allow students to gain

insights into the industry.

Terms 2 and 3: CTH Foundation in Tourism

and Hospitality

In terms 2 and 3 (from January to June), all

students will complete the CTH Foundation in

Tourism and Hospitality.

University progression

Successful completion of the course allows

students to progress to a range of

undergraduate programmes including:

à Hospitality and Tourism Management

à Hotel and Catering Management

à International Hotel Management

à Event Management

à Leisure Marketing

à Hospitality and Food Management

Pathways

University entry

University entry

Sep

t

Sep

t

Jan

Jun

Vacation

Vacation

Ap

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3 Academic terms

2 Academic terms

IELTS 4.5

IELTS 5.5

Course structure and content

Career-focussed enrichmentThe academic content of the course is

underpinned by a range of enrichment

opportunities that enable students to

experience the tourism and hospitality

industry first-hand.

See page 16 for more information.

Work placementsAnother integral feature of the Foundation

in Tourism and Hospitality Management is

the opportunity to complete short work

shadowing in a range of placements within

local hotels, restaurants or travel agents.


Enrichment and practical experience

Assessment and certificates

à Examination and assessment is an

integral part of the course. Each module

is assessed by either examination or an

investigative assignment to evaluate a

hospitality or tourism organisation.

à All assessments and exams are set and

assessed by CTH.

à Students’ work will be measured against

the specified learning outcomes and

assessment criteria of each unit.

à All students will receive the CTH

Foundation in Hospitality and Tourism

Management.

à Most students will also take the IELTS

examination at the end of their course

(if required for university admission).

University destinations

This section of the course is taught at NVQ

Level 3 (equivalent to A-level) and it is

supplemented by additional IELTS

preparation, ICT and study skills sessions.

The CTH Foundation in Tourism and

Hospitality consists of four academic

modules. Each module requires a

minimum of 120 study hours and also

requires students to complete various

assignments and examinations involving

extensive private study and research.

CTH Modules:

Essentials of human resources and

business computing in tourism and

hospitality

Organisation of staff within the industries;

staff management; leadership and

motivation; understanding equal

opportunities; the use of IT in tourism and

hospitality.

Essentials of marketing and customer

relationships in tourism and hospitality

Marketing theories; competitor analysis,

SWOT and the marketing mix; the

principles of selling; customer care and

customer relationships in the industry.

Tourism and hospitality industry

Tourism: transportation, accommodation,

attractions and events; destinations, tour

operators and travel agencies.

Hospitality: accommodation, beverages,

facilities, grading and classification

systems; restaurants, gambling, sport and

visitor attractions.

Essentials of tourism and hospitality

operations

Front office and housekeeping operations;

food and beverages operations; destination

analysis, and travel agency, and tour

guiding operations.


1

2

3

4 6 5

7

8

9

10

11

12

This chart shows study paths taken

by our Foundation students from 2011 – 2015:

1. University of Surrey

2. Oxford Brookes University

3. Coventry University

4. Bournemouth University

5. Keele University

6. University of Westminster

7. Royal Holloway

8. Swiss Management School

9. Glion/Les Roches

10. Direct work

11. Continue study at Level 4

12. Study abroad

Our Foundation is recognised by some of

the most prestigious institutions in the

tourism and hospitality sector and by

universities who have been ranked top in

the UK for the subject area.

With many alumni now studying at these

institutes, they recognise the calibre of

Kings students and of the preparation that

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Level 4 Diploma in Hospitality Management

Bournemouth

Who is this course for?

This course is for students who want fast

track entry to Year 2 of a degree course in

Hospitality Management or to begin their

career at junior management level.

Key Facts

Start dates: 12 September 2016,

18 September 2017

Locations offered:

Level: Minimum IELTS 6.0. Completion of

high school. (Pre-sessional English

programmes are available for those who

require them)

Length: 3 terms

Lessons: Average 21 hours per week (plus

homework and private study)

Class size: 8 – 14

Minimum age: 18

Learning outcomes:

à Raise academic qualifications to level

required for second year degree entry

à Raise English to university level

à Understand customer service, global

operations, room divisions, food and

beverage and finance

Second year university entry

The course is a Level 4 qualification which

leads to the second year of an undergraduate

degree in a variety of Tourism and Hospitality

subjects. The course is recognised by several

leading universities including the University

of Surrey, Bournemouth University, University

of Central Lancashire, Coventry University

College, University of Wolverhampton,

University of West London, London South

Bank University, University of Sunderland,

University of Gloucestershire, Glasgow

Caledonian University, University of

Plymouth, Anglia Ruskin University. CTH also

has agreements with several hotel schools

including Les Roches (Switzerland) and Glion

(Switzerland). Kings students are able to

progress on to Year 2 of popular and

competitive undergraduate degree courses in

many aspects of the Tourism and Hospitality

sectors, including:

à Hospitality and Tourism Management

à Hotel and Catering Management

à International Hotel Management

à Event Management

à Leisure Marketing

à Hospitality and Food Management

The course also prepares students

successfully for progression to professional

training in specialist institutions in other

countries.


The course is studied as a 3-term programme.

In addition to taught classes, students are

expected to complete extensive private study

plus individual projects and presentations.

Course content

All students take the following core modules.

Global tourism and hospitality

Students start the course with an

understanding of the history, size and scope of

the global tourism and hospitality industry,

which includes an understanding of tourist

types, destination analysis and the food and

accommodation sectors within it. It also

covers the issues and influences affecting the

industry and its development, sustainable

tourism and the growth of global tourism and

hospitality brands.

Customer service management in tourism

and hospitality

This unit covers the management of customer

service operations as well as managing the

resolution of customers’ queries and

complaints. Students analyse the

effectiveness of customer service within a

hospitality or tourism establishment and

understand the importance of staff

management and the use of quality systems to

set standards.

Food and beverage operations

Students gain an understanding of the

principles of food and beverage operations, its

service, methods of cookery, kitchen layout

and different methods of purchasing and food

storage. The operational and supervisory

aspects of running a food and beverage

operation plus the importance of hygiene,

health and safety and its legislation will also be

covered.

Career-focussed enrichmentThe academic content of the course is

underpinned by a range of enrichment

opportunities that enable students to

experience the tourism and hospitality

industry first-hand. These include visits to

local businesses, lectures from industry

professionals, and hands-on experience of

organising and helping run in-college

events.


Work placementsAnother integral feature of the Level 4

Diploma in Hospitality Management is the

opportunity to complete short work

shadowing in a range of placements within

local hotels, restaurants or travel agents.


Enrichment and practical experience

Assessment and certificates

à Examination and assessment is an

integral part of the course. Each module

is assessed by either examination or an

investigative assignment to evaluate a

hospitality organisation.

à All assessments and exams are set and

assessed by CTH.

à Students’ work will be measured against

the specified learning outcomes and

assessment criteria of each unit.

à All students will receive the CTH

Diploma in Hospitality Management

upon successful completion of all

modules.

Food and beverage supervision

The effectiveness of food and beverage

operations within establishments is

evaluated to encourage appreciation of the

various factors involved in meeting

customer needs. This includes the

development of plans and menus and an

understanding of how to arrange banquets

and functions, supervise the purchasing

and storage of food and beverages and

managing staff performance.

Essentials of finance in tourism and

hospitality

Learners are introduced to the key

principles for controlling finance, how to

interpret financial statements and the use

of IT to support financial management and

record keeping in the tourism and

hospitality industry.

Rooms divisions operations

This module delivers an understanding of

operations within Rooms Divisions, which

includes the function and activities of front

office in reservations, reception and guest

accounting, housekeeping and

maintenance in providing a clean and safe

environment and the role they all play in

selling the hotel and the guest cycle.

Rooms divisions supervision

This unit looks at how to evaluate the

effectiveness of the departments within

Rooms Divisions and analyse the

supervision of staff as well as managing

their performance and providing

recommendations based on theory learnt.

Sep

t

Sep

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Jan

Vacation

Pathway

Jun

Ap

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Second Year University entry3 Academic terms

IELTS 6.0


University destinations

This chart shows study paths taken

by our Diploma students from 2012 – 2015:

1. Bournemouth University

2. Glion/Les Roches

3. Oxford Brookes University

4. Sheffield Hallam University

5. Direct work

6. London South Bank University

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2

3

4

5

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Work placements and careersThe tourism and hospitality industry offers a huge range of career options, which you will learn about in detail during your time at Kings.

“ They have been attentive, enthusiastic and willing to become involved with all aspects of the hotel’s operation. Their readiness to get involved is a credit to them and to Kings ” Jonathan Ogden, General Manager, Langtry Manor Hotel

Careers in tourism and hospitality

The hospitality and tourism industry is among the fastest-growing and most popular in the world, employing over 60 million people worldwide. There are many opportunities for an interesting and exciting career in a range of different sectors, with the chance to travel, meet new people and experience different cultures all part of the job.

Specific opportunities include the following:

à Hotel and resort managementà Restaurant managementà Tourism transportation servicesà Travel agency managementà Tour operationà Leisure managementà Golf club managementà Cruise ship operationsà Contract and event management

and cateringà Retail – management and marketing

Work placements

An important part of both the Foundation and Diploma courses is that students complete work shadowing and we are able to offer them a range of placements within hotels, restaurants, event management companies or travel agents.

Through the variety of work placements they complete, students can get an idea of what career path they may wish to follow, as well as gaining valuable experience to enhance their CV.

Local businesses and organisations who regularly offer work placements to our students include:

à The Marriottà The Hilton à Langtry Manor

Hotelà Royal Exeter hotelà Days Hotelà The Green House

Hotelà Grove Hotelà Norfolk Royale

Hotel

à Oceana Hotelsà Premier Innsà Bath Travelà Costa Cruisesà Arlington Hotelà Flirt Caféà Grosvenor casinoà Café Nero

Students gain crucial real-life experience of hospitality careers through work placements

Yao Yao Chen on a work placement completed before she went on to study a degree in International Hospitality Management at the University of Surrey

Elizaveta Shlyapnikova at The Norfolk Royale, on work experience, focusing on gaining knowledge and evidence for her assignment on Customer Service Management

Andriy Avramenko from Ukraine completed the Level 4 Diploma in Hospitality Management and won a place to study International Hospitality and Tourism Management, starting in the second year, at Bournemouth University.

“Kings arranged work placements for us here — one in the winter, and we’ve just recently finished another. In winter the placement was every Friday and Saturday night, and this time I was working Fridays and Saturdays.

I enjoyed all aspects of the placements. Housekeeping isn’t the most appealing job in the world I would say, but it gives you an idea of how hard the work it can be. It opens up your mind about what’s hard and what’s not. I sat in the reception for two days, and before I thought it was a piece of cake, but I realised I was completely wrong…you directly talk to customers and there’s always lots of things to do at once.

It’s the kind of thing you need to know if you plan to open a hotel — you need to be able to see things from different points of view. The placements were amazing as they help you a lot.”

Aksinya Kovalenko at Bar 1812, at The Royal Exeter Hotel, on work experience, gaining knowledge and evidence for her Food and Beverage Supervision assignment

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Career-focussed enrichmentThe academic content of the courses is underpinned by a range of enrichment activities designed to help students gain a first-hand insight into the tourism and hospitality industry, and give them valuable experience to enhance their university application.

“ Me and my class did the catering for the Christmas event — cooking and making the food. We also had a budget and made arrangements for what to buy. We also set up the tables in the room, and then did the serving. It was a good experience. ” Lorenzo Fumasoni from Italy has just started the second year of a degree programme in International Hospitality Management at Bournemouth University

Visits to local businesses and events

One component of the enrichment programme is regular visits to both local businesses, and tourism and hospitality-related events. These have included:

à Visits to the Marriott Hotel in Bournemouth, Manor House Hotel and Radisson Blu Edwardian in Guildford, and award-winning five-star Chewton Glen in the New Forest

à A trip to the World Travel Market in London

Talks by industry professionals

Lectures by hospitality and tourism professionals are another feature of the enrichment programme, and have included:

à Talks by local hoteliers on branding and franchisingà Lectures on hotel management by heads of department

Trips to local tourist attractions

Another popular activity arranged for tourism and hospitality students is going on trips to local tourist attractions. Destinations have included:

à The New Forestà The Jurassic Coastà Ringwood Breweryà Hampton Court Palace

In-college event planning

Students are also tasked with organising and hosting in-college events, including the Christmas Play and Summer Ball, which gives them hands-on experience of event planning and management.

Planning and hosting in-college events provides tourism and hospitality students with valuable experience

Global tourism events give students an insight into the industry around the world

Visits to events and businesses provide valuable networking opportunities

A student prepares food for the Kings Bournemouth Christmas production

Visiting events such as the World Travel Market in London is an integral part of the tourism and hospitality courses

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Alumni successOur students have gone on to achieve success at the top-ranked universities for tourism and hospitality. For full interviews with alumni such as Yao Yao, Yumi, Oguzhan and Dana, as well as members of our teaching staff, visit our blog, Kings Life.

life.kingseducation.com

“ My time at Kings helped me to build up the knowledge of hospitality and tourism, which helped me acquire new knowledge more easily in the university. Besides, some resources I got from Kings helped me in my assignments. I still keep in touch with my teachers and classmates. I think they are important to me because they were the first group of people I met when I arrived in the UK. They helped me a lot in different aspects. ” Yao Yao Chen studied at Kings Bournemouth before completing a degree in International Hospitality Management at the University of Surrey.

Student name

Student country

Kings Course

University name

Degree name

Oguzhan Ozalp

Turkey Diploma Glion Institute, Switzerland

International Hospitality Management

Jorge Portela Portugal Diploma Glion Institute, Switzerland


Izel Zulfugarzade

Azerbaijan Diploma Les Roches, Switzerland International Hospitality Management

Ekaterina Ushakova

Ukraine Foundation Les Roches, Marbella International Hotel Management

Moonjung Kang

Korea Foundation University of Surrey International Hospitality and Tourism Management

Yuk Yi Yumi Pang

Hong Kong Foundation University of Surrey International Hospitality and Tourism Management

Yao Yao Chen China Foundation University of Surrey International Hospitality Management

Tsz Ying Lee Hong Kong Foundation Oxford Brookes University


Dana Kanibolotska

Romania Diploma Oxford Brookes University


Yang Zhang China Diploma Sheffield Hallam University

Hospitality Business Management

Enkh Erdene Od Erdene

Mongolia Foundation Bournemouth University Event Management

Huisu Choi South Korea Diploma Bournemouth University International Hospitality Management

John Liu China Diploma Bournemouth University International Hospitality Management

Virginia Contratto

Italy Diploma Bournemouth University Tourism Management

Martin Smeets Belgium Diploma Bournemouth University International Hospitality Management

Andriy Avramenko

Ukraine Diploma Bournemouth University International Hospitality Management

Lorenzo Fumasoni

Italy Diploma Bournemouth University International Hospitality Management

Soome Ji South Korea Diploma London South Bank University

Tourism, Hospitality and Leisure Management

Dawoom Kim South Korea Foundation Royal Holloway University of London

Management with Sustainability

Recent tourism and hospitality alumni

Below is a selection of degree courses some of our recent alumni have gone on to study. The Diploma course enables students to begin in the second year of their degree programme.

“ Surrey is the number one university for studying hospitality and tourism in the UK and has links to many big business companies and universities by providing better placement and exchange. The environment here is really good for studying — Surrey has lots of resources and they have their own restaurant and coffee shop run by tourism and hospitality students which I think is really useful. Teachers at Kings helped me a lot before I made my decisions, they gave me advice and guided me to applying through UCAS. ” Yuk Yi Yumi Pang from Hong Kong studied the Foundation in Tourism and Hospitality Management at Kings Bournemouth before proceeding to the University of Surrey to study a degree in International Hospitality and Tourism Management.

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Alumni success: Oguzhan Ozalp Oguzhan Ozalp from Turkey completed both the Foundation in Tourism and Hospitality Management and the Level 4 Diploma with Kings before winning a place at prestigious Glion Institute of Higher Education. As part of his course, he undertook a placement at the world-renowned Shangri-La Bosphorus in Istanbul, where we met up with him.

In what ways did Kings help you to get here?Kings has a good reputation around the world, and they have good networks with other schools and universities so they can help us to get to the places we want. I’m currently studying at Glion, one of the best hospitality schools in the world, and Kings helped me to meet with them.

What things did you learn at Kings which are important for the hospitality industry?Being part of an international school like Kings, you get the chance to know students from many different countries and cultures — from South America to the far east. In tourism, you deal with guests from all around the world, so if you know those cultures it’s easier.

How important is the English language to tourism and hospitality as a career?It’s not just (important) for this industry, it’s for all industries and all places. For example, if you go to Holland you speak English, if you go to China you’ll probably speak English — English is a big part of our life.

What are your future plans?This is a nice question because what we got to do at Kings was to make our five year plans. After I finish my course at Glion I will have 18 months’ management training, which Glion provides. They have a big network, with big companies like Accor, IEG group — all sorts. They came to our university and gave interviews and seminars to recruit people. What I want is to be part of one of these organisations and have management training somewhere in the world — it could be Singapore, London, LA, who knows.

What are the qualities that are important for someone who wants to work in this industry?First of all the person must be open-minded and accept all sorts of people. Communication is the most important component. You communicate with guests and with colleagues. Also, critical thinking and decision making are things you might need to have if you are in this business. Oguzhan at the Shangri-La

Bosphorus hotel in Istanbul

“ Being part of an international school like Kings, you get the chance to know students from many different countries and cultures — from South America to the far east. In tourism, you deal with guests from all around the world, so if you know those cultures it’s easier. ”

Oguzhan in the Charminster Residence during his time as a student at Kings Bournemouth

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Alumni success: Dana Kanibolotska Dana Kanibolotksa from Romania is currently studying for an International Hospitality Management degree at Oxford Brookes University after completing the Level 4 Diploma in Hospitality Management at Kings. As part of her degree course, she spent time working at the prestigious Savoy Hotel in London (image on cover), and has been invited back as a permanent staff member when she graduates. We met up with Dana during her placement to find out about working at one of the world’s most famous hotels.

Was there a selection process for the placement at the Savoy? Yes, to be able to work here all the candidates have to go through the recruitment process, we had our interviews with representatives from the hotel, as there were only few places available. The interview process was very friendly and relaxed, they were looking more for a certain type of personality rather than the skills and experiences we had.

What have been the highlights of the placement so far? Is it what you expected?To be honest, it is much more than I expected. I met great people. I saw wonderful events and participated in them. We hosted this year BAFTA events and many other famous projects. But mainly I had a lot of fun. I enjoyed every moment of being there.

Does the placement enable you to work in different departments of the hotel?Yes, the programme is designed in the way that each student has to experience operations in two departments (6 months in each). However, during the programme some changes can be made, due to students’ preferences or the hotel needs. In my case I worked 6 months in the hotel restaurant, then moved to the events operations for 5 months, and after that I was offered a position as a Front Office and Concierge assistant to help out both of the departments and learn new side of the operations.

How does it feel to work in one of the UK’s most prestigious hotels? Being a part of the Savoy is a great feeling, it makes you feel proud of your workplace. It is a big family of 500 employees that work together as one team. It feels like my second home now, and we try to make every guest feel the same “being home away from home”. The best rooms of the hotel are very beautiful, decorated in Art Deco and Edwardian styles, they are specious, and

their main features are the window views. The hotel is right in front of the river Thames, London Eye and South Bank, you can also see Big Ben. Savoy guests are very diverse. It’s famous for having guests like Winston Churchill and Marilyn Monroe. It still hosts celebrities, but there are also many business guests and normal travellers.

What are your colleagues at the Savoy like? The Savoy team is very international. There are representatives of almost every country and everyone is very nice and friendly. There is a mixture of ages as well, from students to people who have worked there for almost 30 years, but everyone is still treated equally. Of course, not everyone has a hospitality background or hotels management degrees, but everyone is a professional. A desire to learn and do their best is probably what unites all the team members together.

How did Kings help prepare you for working in such a high profile place?When I was at Kings we did a lot of case studies and visits to different establishments which gave us a very good understanding of what a real business works like. Plus the short-term placement we did was extremely useful. I personally worked in a housekeeping department and I still remember all the skills I developed. Also it was good to have that experience on my CV when I applied to the Savoy.

How have you found professional life different to student life?My life in London is very different from student life back in Oxford. This year made me become not only more skilled and knowledgeable, but also turned me from a student into an adult. Working life gives you a lot of responsibilities. Additionally, being surrounded by professional people, you make new friends and professional connections with people from the industry. Dana, pictured here on campus at

Oxford Brookes University

“ When I was at Kings we did a lot of case studies and visits to different establishments which gave us a very good understanding of what a real business works like. Plus the short-term placement we did was extremely useful. I personally worked in a housekeeping department and I still remember all the skills I developed. Also it was good to have that experience on my CV when I applied to the Savoy. ”

Dana takes a break during her work placement at London’s famous Savoy Hotel

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Kings Bournemouth58 Braidley Road Bournemouth Dorset BH2 6LD England T +44 (0) 1202 293535

To contact us online: kingseducation.com/enquiries

Kings Education® and Kings Colleges® are a Registered Trademarks

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Kings online: kingseducation.com

facebook.com/life.kings

youtube.com/kingseducationtv

“Bournemouth University (BU) has enjoyed a long-standing relationship with Kings Colleges and over

the years we have found the quality of their candidates and their preparedness for study to be

consistently high. In our experience, Kings’ approach has been very compatible with what students

can expect from higher education in the UK, easing their transition into higher studies. We have

welcomed students to BU from various of the Kings academic and EFL programmes but especially in

recent years from the CTH Diplomas in Tourism and Hospitality. These students have settled well into

their programmes and have been able to integrate very well with those from the UK and other

international students, and have typically gone on to be very successful in their studies, industry

placements and ultimately in their careers as graduates.”

“The curriculum offered at Kings offers a strong foundation for students to continue their studies at

our institutions. The relationship between Laureate Hospitality Education (includes Les Roches and

Glion) and Kings develops students to thrive and lead within hospitality management..”

What the universities sayWe have sent many students to leading universities in the field of tourism and hospitality in both the UK and Switzerland. These institutions consistently applaud the quality of the students we send to them.

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