Your Powerline Adapter Guide

• Simple set-up steps• A guide to the lights• Frequently asked questions

Guidev10811

All the simple steps you need to get going are on the next few pages. Here’s a simple guide to the Powerline Adapter:

Using Powerline Adapters, you can route your internet connection around your house through your regular electrical power lines. It’s fast and it doesn’t disrupt anything.

Even better, it’s really easy to set-up and you get a good quality broadband connection.

This guide will explain how to get started.

Internet access all around your home

Ethernet PortsConnect your network cables to the Ethernet ports.

Reset ButtonPlease check the frequently asked questions before using the reset button. Press and hold the button for 1 second to reset to factory settings.

Security ButtonPress this for between 2 and 3 seconds to secure your network.

Socket3 pin plug socket on the front of the Adapter so that your socket remains free to use.

About your device

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Connecting your Powerline Adapters

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Step 1Plug your Adapter into a standard plug socket. Ideally the plug should be near the place where your internet connection enters your home (normally your master phone socket). Switch the plug socket on now.

Step 2Connect the Adapter to on your router using the yellow Ethernet cable.

Step 3 Next, plug a second, identical Adapter into a standard plug socket in the room where you want to connect to the internet.

Step 4Then you plug a computer into that second Adapter using a yellow ethernet cable. There’s no set up, no required software, no technicians or tools - you’ll be on the internet.

For additional security (optional)To secure your connection press the security button for between 2 and 3 seconds. Then repeat with the second device within 2 minutes.

Top Tip:Extension CablesAny extension cables should be plugged into the Powerline Adapter, rather than putting the Adapter into the extension cable.

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Step 1Plug another identical Adapter into a standard plug socket in the room where you want to connect to the internet.

Step 2Press the Security button on the new Powerline Adapter for between 2 and 3 seconds.

If you wish to extend your Powerline network by purchasing additional TalkTalk Adapters then follow these simple steps.

Step 3Within 2 minutes, press the Security button for between 2 and 3 seconds on one of the Powerline Adapters that you already have connected.

Connecting additional Powerline devices

Your lights guide

Mains Power LEDSolid The device is receiving electrical power.

Blinking The device is setting itself up after the reset button was pressed.

Off The device is not receiving electrical power.

Ethernet LEDSolid The Ethernet port is linked but there is no data traffic.

Blinking The device is transmitting data.

Off There is no Ethernet connection.

Powerline LEDSolid The device is successfully connected to a Powerline network.

Blinking The device is transmitting data.

Off The device has not found any other compatible Powerline devices.

The colour indicates the speed of the connection between the Powerline Adapters.Green The speed is faster than 80 Mbps.

Amber The speed is between 50 Mbps and 80 Mbps.

Red The speed is less than 50 Mbps.

Can I use extension cables with the Powerline Adapter?You should always plug the Powerline Adapter directly into the mains socket. Any extension cables should then be plugged into the Powerline device, rather than the other way around.

Can’t get connected?If your Powerline Adapters cannot create a network connection (solid light on the LED will be on if a network connection is made) try these simple steps:

1) It may be that the Powerline Adapters have been plugged into a different mains ring. To test this, try plugging the Adapters into sockets within the same room.

2) It may be that the Adapters have got different encryption keys set. With both devices plugged in and switched on, press the Security Button on one device for between 2 and 3 seconds. The Adapter will create a private, randomly generated encryption key that each Powerline network Adapter will use. The Power LED will start blinking after you release the button.

Within 2 minutes press the security button on the second Powerline Adapter for between 2 and 3 seconds. This will initiate an exchange of encryption keys with all devices found.

Note: Both Security buttons must be pressed within two minutes.

3) If step 2 doesn’t work, then with both devices plugged in and switched on, press the Reset button (using a pin) on each device for 1 second. Then repeat step 2.

Frequently asked questions