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SAFETY TRAINING & ENGAGEMENT PROGRAM CERTIFICATE SERIES DO “MORE" TO STEP UP S. T . E . P . UP TO A SAFER WORKPLACE YOUR SAFETY PROGRAMS! WELCOME!

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Page 1: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

SAFETY TRAINING & ENGAGEMENT PROGRAM C E R T I F I C A T E S E R I E S

DO “MORE" TO STEP UP

S.T.E.P. UPTO A SAFER WORKPLACE

YOUR SAFETY PROGRAMS!

WELCOME!

Page 2: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

SAFETY TRAINING & ENGAGEMENT PROGRAM C E R T I F I C A T E S E R I E SS.T.E.P. UP

TO A SAFER WORKPLACE

“S.T.E.P. UP”CERTIFICATE SERIESSafety Training & Engagement Program

Page 3: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

STEP UP To Safety Management

Do “MORE” to STEP UP Your Safety Programs!STEP UP Your Accident Investigations

STEP UP to a Better Safety Culture

“PLAN” to STEP UP Safety Programs

1

2

3

4

5

Certificate SeriesS.T.E.P. UPTO A SAFER WORKPLACE

Page 4: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Your STEP UP Safety Certificate Complete all 5 STEPS Receive your STEP UP Safety

Training & Engagement ProgramCertificate!

WORKBOOK Tools available

Certificate SeriesS.T.E.P. UPTO A SAFER WORKPLACE

Page 5: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

SAFETY TRAINING & ENGAGEMENT PROGRAM C E R T I F I C A T E S E R I E SS.T.E.P. UP

TO A SAFER WORKPLACE

COST OF DISENGAGED EMPLOYEESA Look at Industry Trends

Page 6: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Engaged employees incur far less costs than disengaged employees!

*Source: Gallup Organization

Companies with a highly engaged workforce have…

50% fewer accidents

41% fewer quality defects

Page 7: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Cost of disengaged employees?Leads to unsafe behavior & spells trouble for bottom line

*Source: NIOSH

The annual lost productivity costsdue to disengaged employees in U.S.

$450 to $500 billion

Page 8: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Helps you follow a process to get your workers motivated

M = Motivate

O = Observe

R = Reinforce

E = Engage!

What is MORE?

Page 9: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Safety initiatives are essential to safety and productivity

Safety programs don’t mean much if employees aren’t inspired to change old behaviors

Employees MUST to be part of the process

MORE Helps to Motivate & Engage

Page 10: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

SAFETY TRAINING & ENGAGEMENT PROGRAM C E R T I F I C A T E S E R I E SS.T.E.P. UP

TO A SAFER WORKPLACE

MOTIVATEMotivation techniques to rally your employees around safety

M.O.R.E

Page 11: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Motivation and behavior change

How are people motivated? By fear By desire

By belief

Page 12: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Workers who BELIEVE……in safe work rules and procedures

Have confidence in their own abilities Believe in those of their supervisor More likely to perform their job

efficiently and safely

Page 13: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

To Motivate Your Employees Around Safety

8 WAYS

Page 14: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Do: Formulate your safety vision

Don’t: Focus on only lowering your costs.

8 Ways to Motivate employees around safety

#1

Page 15: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Do: Communicate company vision

Don’t: Keep vision secret

8 Ways to Motivate employees around safety

#2

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Do: Live it

Don’t: Silo it to one department

8 Ways to Motivate employees around safety

#3

Page 17: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Do: Provide hands-on safety training

Don’t: Hold one training session and drop it

8 Ways to Motivate employees around safety

#4

Page 18: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Do: Collect feedback

Don’t: Exclude employees

8 Ways to Motivate employees around safety

#5

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Do: Reward those who act safely

Don’t: Encourage incentive programs based on injury results

8 Ways to Motivate employees around safety

#6

Page 20: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Do: Frequent meet-ups, communicate results

Don’t: “Set it and forget it”

8 Ways to Motivate employees around safety

#7

Repeat your safety message frequently!

Page 21: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Do: Make it Positive!

Don’t: Make safety a drudgery

8 Ways to Motivate employees around safety

#8

Page 22: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

After this webinar:

Find 8 Ways to Motivatein your STEP UP Safety Manager’s Workbook

Certificate SeriesS.T.E.P. UPTO A SAFER WORKPLACE

Page 23: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

SAFETY TRAINING & ENGAGEMENT PROGRAM C E R T I F I C A T E S E R I E SS.T.E.P. UP

TO A SAFER WORKPLACE

OBSERVEMaking your safety observations more powerful

MORE

Page 24: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Role of Observing

• Observe processes and workers• Suggest measures which can be

implemented to increase safety on site• Document unsafe situations

Page 25: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

4 tips to make your safety observations more powerful:

1. Focus your observations on SIFs (Serious Injuries and Fatalities)

Page 26: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

4 tips to make your safety observations more powerful:

2. Do group observations as well as individually.

Page 27: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

4 tips to make your safety observations more powerful:

3. Remember that everyone has unique Safety DNA.

Page 28: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

4 tips to make your safety observations more powerful:

4. Make it a positive experience.

Page 29: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

After this webinar, find… The Make Observation

More Powerful templateon our website

Add your Observation Approach ideas to your STEP UP Safety Manager’s Workbook

Observation Template

Page 30: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

SAFETY TRAINING & ENGAGEMENT PROGRAM C E R T I F I C A T E S E R I E SS.T.E.P. UP

TO A SAFER WORKPLACE

REINFORCEReinforcing Safety Behaviors

MORE

Page 31: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Reinforcement must be: Timely Consistent Specific and meaningful Sincere

The Rules of Reinforcement

Page 32: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Safety Committees Meetings Daily Safety Messages Written Safety Programs

Reinforcement Essentials

Page 33: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Safety Surveys Signage- identify hazards -safety reminders

Supervision (Superior) Preventative

Maintenance Programs

Reinforcement Essentials

Page 34: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Provide regular feedback Address unsafe behaviors

immediately Treat employees as individuals Recognize safety!

Be a Safety Coach!LIVE IT – BREATH IT – PERFORM IT – MENTOR IT

Page 35: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Are You Doing MORE?

After the Webinar, find… 15 Points to do MORE to Reinforce

Safety self-assessment Coaching Tips & References

in your STEP UP Safety Manager’s Workbook

TO STEP UP AND REINFORCE SAFE BEHAVIOR?

Page 36: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

SAFETY TRAINING & ENGAGEMENT PROGRAM C E R T I F I C A T E S E R I E SS.T.E.P. UP

TO A SAFER WORKPLACE

ENGAGE!Engaging Employees in Your Safety Programs

MORE

Page 37: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Recognition & Awards

90%of workers say

recognition improvesemployee engagement

Page 38: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Encourage safety recognition programs tied to specific behaviors Reward those who act safe and help others Recognize their safety suggestions CELEBRATE successes together

Recognition & Awards

Page 39: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Avoid incentive programs tied to number of accidents, incidents and near misses Creates pressure to hide accidents, injuries,

and near misses to keep "record" intact

Recognition & Awards

Page 40: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Recognition programs should serve as training and engagement reinforcement!

Recognition & Awards

Page 41: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Employees receive a safety card with a safety observation checklist. Turned in daily Allows to track issues Monthly drawing or reward

Safety Engagement Ideas

Idea #1: Safety Checklist Raffle

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Employees identify hazards and submit safety ideas For each valid submittal, employee

receives certificate, lotto ticket or other recognition

Safety Engagement Ideas

Idea # 2: I Care a Lotto About Safety

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Employee observes someone about to do something unsafe and stops them using the “Buddy” system Employee gets Thanks Buddy Card Monthly drawing, certificate or other

recognition

Safety Engagement Ideas

Idea #3: Thanks, Buddy!

Page 44: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

After webinar, find… Engagement program ideas

in your STEP UP Safety Manager’s Workbook

So We All Go Home Safe Tickets to download!

Engagement Programs

Page 45: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

SAFETY TRAINING & ENGAGEMENT PROGRAM C E R T I F I C A T E S E R I E SS.T.E.P. UP

TO A SAFER WORKPLACE

MORE!

MOTIVATE, OBSERVEREINFORCE and ENGAGE!

Page 46: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

SAFETY TRAINING & ENGAGEMENT PROGRAM C E R T I F I C A T E S E R I E SS.T.E.P. UP

TO A SAFER WORKPLACE

YOUR S.T.E.P. UP SAFETY RESOURCES

Visit the Policyholder Center!

Page 47: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Claims kit Payments / Payroll Injured Worker Resources Fraud Safety > Webinars

Policyholder Website

icwgroup.com/step-up

Page 48: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Be sure to complete your “STEP UP” Safety Manager’s Workbook!

Get a “STEP” packet at each webinar

Policyholder Website

icwgroup.com/step-up

Page 49: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

STEP UP To Safety Management

Do “MORE” to STEP UP Your Safety ProgramsSTEP UP Your Accident InvestigationsSTEP UP to a Better Safety Culture

“PLAN” to STEP UP Safety Programs

1

2

3

4

5

Certificate SeriesS.T.E.P. UPTO A SAFER WORKPLACE

Page 50: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Watch for Exit Survey after this presentation

For the Series Certificate, please listthose at your company who attended with you!

Missed the first part of the series?View on-demand at:

Certificate SeriesS.T.E.P. UPTO A SAFER WORKPLACE

icwgroup.com/step-up

Page 51: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Questions?

[email protected]

Page 52: YOUR SAFETY PROGRAMS! WELCOME! - ICW Group...YOUR SAFETY PROGRAMS! WELCOME! SAFETY TRAINING ... 8 Ways to Motivate employees around safety #4. Do: Collect feedback Don’t:Exclude

Thank you!

Webinar series materials:icwgroup.com/STEP-UP