zen and the art of inclusion

diversity and inclusion strategies and tactics

overview

1. what2. why 3.

movement4. Q & A

what

diversity

is…

difference

inclusion is…

utilization

“…being at home…”“…belonging…”

“…able to bring my whole self to work…”

“…feeling that my unique contribution was valued…”

“…my perspective is always considered…”

“…I have a say in what happens…”

why

1-new competitive advantage

Change is the engine of growth.

Sustainable, profitable change is fueled by

innovation.

1-new competitive advantage

Change is the engine of growth.

Sustainable, profitable change is fueled by

innovation.

Medici Effect | Frans Johansson

2-generational transition

US Population Percent Change by Age: 1990 to 2000

3-new workforce

4-new consumers

5-better problem solving

The Difference | Scott Page

6-culture rules

7-conformity kills

8-human nature

how

foundation

•what: what it is•why: why it is of value• how: how you are going to pursue that value

additional considerations:

• steering team• leadership involvement• role of consultants• collaborative process – ost,

ai, open and closed focus groups

tools

• infrastructure: framework for guidance

• training: info and expectations

• action plan: doing now

additional considerations:

• distributed ownership / accountability• metrics• social media

strategic

Strategic Engagement• employees: past, present

future• customers: past,

present, future• partners

additional considerations

• social media• qualitative and

quantitative data• brand expertise

We are called to be architects of the future, not

its victims.-Buckminster Fuller

finding joe

www.joegerstandt.comjoe.gerstandt@gmail.com

402.740.7081http://twitter.com/

joegerstandt

thank you!

reading

• The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools and Societies | Scott E. Page

• Blink: The Power of Thinking Without Thinking | Malcolm Gladwell

• Rise of the Creative Class | Richard Florida• Social Cognition | Ziva Kunda• The Living Company | Arie De Geus

reading

• The Heart of Whiteness: Confronting Race, Racism and White Privilege | Robert Jensen

• Privilege, Power and Difference | Allan Johnson

• Pedagogy of the Oppressed | Paulo Freire• Achieving Success Through Social Capital |

Wayne E. Baker• Fierce Conversations | Susan Scott

reading

• Leveraging the New Human Capital: Adaptive Strategies, Results Achieved, and Stories of Transformation | Sandra Burud

• The Medici Effect | Frans Johansson• The Wisdom of Crowds | James Surowiecki• Mistakes Were Made (but not by me) | Tavris

and Aronson• Changing Minds | Howard Gardner

reading

• Emotional Intelligence | Daniel Goleman• Social Intelligence | Daniel Goleman• Getting to Maybe: How the World is Changed

| Westley, Zimmerman and Patton• The Lucifer Effect | Philip Zimbardo• Competitive Advantage Through People:

Unleashing the Power of the Work Force | Jeffrey Pfeffer

reading

• Leadership and Self Deception | The Arbinger Institute

• Crowdsourcing | Jeff Howe• The Thin Book of Naming Elephants |

Hammnd and Mayfield• Informal Learning | Jay Cross• The Courage to Teach | Parker Palmer• A Whole New Mind | Daniel Pink