zetron acom evo console datasheet_005-1402a_march 2011.pdf

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  • 5/22/2018 Zetron Acom EVO Console datasheet_005-1402A_March 2011.pdf

    KEY FEATURES

    Scales from a few consoles to hundreds.

    Suitable for tradional or mobile command dispatch.

    Bandwidth ecient IP console posions.

    N+1 Redundancy.

    Feature rich, customizable Graphical User Interface (GUI).

    Ecient call management capabilies.

    Prole based logon.

    Interoperable with current and legacy radio and telephonysystems.

    Supports Open Standards interfaces (TIA P25, CSSI, DFSI,and TETRA).

    AES and DES encrypon capable (including FIPS 140-2, KeyManagement and Key Fill Device support).

    SNMP support.

    Network Management Reporng.

    Interfacing to third-party CAD.

    INTRODUCTION

    At the heart of any mission-crical communicaons system is

    the dispatch console. The console system needs to be:

    Reliable- With proven resilience to failure and built inredundancy.

    Ecient When lives are on the line, you want resourcesdispatched with minimal delay.

    Highly Interoperable Diversity of interfacing meansall resources are accessible no maer what technologycommunicaons systems are being used.

    Flexible All dispatch operaons are dierent. Itsdesirable to have a common plaorm yes accommode thediering needs of each agency.

    Acom EVO Console SystemSpec Sheet

    Acom EVO represents the next generaon in dispatch

    consoles. The Acom EVO Console System oers the reliabifeature capabilies, intuive operaon, and exible

    conguraon for which Acom is known.

    Zetron understands that the changing world of dispatch

    means that more and more dispatching is distributed acro

    customer sites and somemes is even mobile. Acom EVO

    oers the best of both worlds allowing the Acom EVO

    dispatch soware to be connected in either a Standard o

    Feature mode console setup.

    The Standard mode console requires only an IP connecte

    laptop and a headset. Ideal for mobile command or for

    temporary dispatch operaons, this mode sll ulizes all t

    available features of the Acom EVO console with reducedconsole peripheral requirements.

    For more tradional dispatching, or a more full-featured

    console, Feature mode provides the full suite of audio

    roung capabilies and console audio peripherals using a

    USB-connected Media Dock.

    Acom EVOs Media Dock provides a dual-headset operao

    and up to four speaker connecons using Zetrons purpose

    built dispatching speakers. The Media Dock also includes lo

    digital I/O capability, desk microphone, instant recall recor

    foot switch, local telephone, and auxiliary audio interfacin

    Media Dock provides full-featured dispatching capability.

  • 5/22/2018 Zetron Acom EVO Console datasheet_005-1402A_March 2011.pdf

    SYSTEM BENEFITS

    Scalable plaorm

    Modular architecture allows your system to grow along with

    the needs of your communicaons facility, regardless of the

    size of the operaon.

    Bandwidth Eciency

    Acom EVOs bandwidth requirements are considerably lower

    than most other IP console systems by ulizing a redundant

    media controller to control all selecons, patching andmonitoring. This provides a combined audio stream to the

    console rather than separate streams for each intended radio/

    telephony connecon. This makes a signicant dierence

    when using dispatch consoles at many dierent locaons.

    Fault-tolerant, robust, reliable operaons

    N+1 System architecture allows for failover operaon, even

    in the most complex IP network environments. The system is

    designed to keep operang even if a fault condion occurs.

    Acom EVOs reliability reduces maintenance costs and

    unscheduled repairs.

    Highly Interoperable

    Acom EVO supports communicaons across a wide spectrum

    of radio and telephone equipment and other communicaons

    devices, including Project 25 (TIA CSSI, DFSI, and AFSI),

    OpenSky, iDEN, TETRA, NEXEDGE, SMARTNET,

    SmartZone, and LTR as well as numerous legacy systems.

    Allowing telephone and radio communicaons to run on one

    plaorm eliminates the need for mulple systems.

    Encrypon capable

    Acom EVO supports DES and AES encrypon on its P25

    interfaces, including FIPS 140-2 via an add-on encrypon

    module.

    Key management is an important part of any encrypon

    capable system and Acom EVO supports the use of a Key F

    Device or connecon to a Key Management Facility used f

    OTAR.

    Ecient, intuive, feature richThe Acom EVO dispatch soware can be congured to

    accommodate a range of common business pracces and

    operaons. System resources can be consolidated into a

    single GUI and customized to suit a parcular user or role.

    This improves producvity and reduces training costs.

    Simple one-touch operaon can be used to contact

    individuals or groups making it easy to learn and operate.

    Acom EVOs Call Management feature improves the ease

    and eciency with which dispatchers can view and manag

    calls. Call lists can be set up to display acvity that pertains

    to a specic dispatcher, call type (both radio and telephon

    call priority, or calls to or from specic numbers. Calls can

    also be highlighted to ensure instant recognion. In addio

    dispatchers can make quick call backs directly from the cal

    list.

    Acom EVO oers a feature-rich telephony communicaon

    package. This includes funconality that integrates with

    standard analog subscriber and exchange ports, as well as

    ETSI ISDN and E1 QSig. It also includes:

    Automac Call Distribuon

    Call Event Applicaons

    Recorded Voice Announcement

    Interacve Voice Response

    Acom EVO System Overview

  • 5/22/2018 Zetron Acom EVO Console datasheet_005-1402A_March 2011.pdf

    ACOM EVO MANAGER CONFIGURATIONAPPLICATION

    Easy Console Setup

    Console-audio roung is easy to set up in Acom EVO. The

    Acom EVO manager conguraon tool is used to build a

    roung matrix for a posion. Any input audio source can be

    congured to appear at any output source.

    The Acom EVO manager also oers a built in IP diagnoscs

    tool to ensure the connected IP network is running as

    expected.

    Prole based login

    Acom EVOs log-on capabilies range from basic user screen

    startup to full, authencated log-on control.

    Conguraons can be assigned to operators automacally,

    based on their log-on prole, or they can be modied on-

    the-y, as circumstances warrant and permissions allow.

    In addion, Supervisors can use network management

    resources to create, acvate and publish conguraons.Any number of screen conguraons can be created and

    assigned to any console posion. This includes conguraons

    to reect available resources, dispatch funcons, duty shis

    and schedules, supervisory and maintenance roles, and

    training exercise simulaons.

    CAD Interfacing

    The system oers a standardized interface to integrate 3rd

    party CAD systems. This capability allows calls to be iniated

    and patched or conferenced directly from the CAD system.

    Acom EVO will also pass call event informaon to the CAD

    including unit IDs for incoming transmissions

    Fault and Management Reporng

    Acom EVOs integrated alarm and reporng management

    tools can be congured to either link to external contacts or

    provide a Simple Network Management Protocol (SNMP)

    trap. This greatly simplies system error diagnosis and system

    maintenance.

    Acom EVO also incorporates a Network Management

    capability allowing a variety of reports can be generated

    quickly and easily. This helps managers monitor system and

    dispatcher performance and also helps detect and diagnose

    potenal issues.

    ACOM EVO DISPATCHS PROGRAMMABLE FUNCTIO

    Radio and telephone queues with priority queuing

    Radio/telephony patchingand conferencing

    Channel select

    Call-history display

    Working groups

    Answer Next /Hold

    Dial/Last Number Redial

    Memory/Speed Dial

    Call Forward/Transfer

    Mute/Clear

    Transmit (PTT)

    Transmit All

    Instant Transmit

    SELCAL/Tone control

    Fully programmable paging

    Full-duplex, direct and addressable intercom

    Foreground and background audio-level controls

    Console resource indicators

    Control of auxiliary relays (such as doors and alarms)

    Ulity audio (TV, commercial radio)

    HTML pages for document display

    Automated calling and streaming video display throughHTML hyperlinks

    Conguraon management

    Acom EVO Manager screen.

  • 5/22/2018 Zetron Acom EVO Console datasheet_005-1402A_March 2011.pdf

    ZETRON AMERICAS

    PO Box 97004, Redmond, WA USA 98073-9704

    (P)1 425 820 6363 (F) 1 425 820 7031 (E)[email protected]

    ZETRON EMEA

    27-29 Campbell Court, Bramley, Hampshire RG26 5EG, United Kingdom

    (P)+44 1256 880663 (F)+44 1256 880491 (E)[email protected]

    ZETRON AUSTRALASIA

    PO Box 3045, Staord Mail Centre, Staord QLD 4053, Australia

    (P)+61 7 3856 4888 (F)+61 7 3356 6877 (E)[email protected]

    Zetron, Inc. All rights reserved.

    Zetron and Zetron and Design are

    registered trademarks of Zetron, Inc.

    All other trademarks are properes of

    their respecve owners.

    See Zetron price list for opon pricing.

    Specicaons subject to change

    without noce.

    005-1402A March 2011

    SPECIFICATIONS

    Physical

    Media Controller: 19 Inch Rackmount

    Media Dock: 192 x 210 x 62mm

    EnvironmentalOperang Temp.: 0 to 50 degrees C

    Storage Temp.: -10 to 60 degrees C

    Humidity: 95% RH at 45 degrees C, non-condensing

    Power: 85 to 260 VAC, 47 to 63 Hz

    (Console Equipment) 48VDC (Media Controller)

    Regulatory

    Compliance to the following Cercaons:

    FCC Part 15 (USA)

    CE (Europe)

    C- ck, A-ck (Australia)

    CS-03 (Canada)

    EMC Compliance Standards:

    FCC Part 15 - Radiated & ConductedEmissions (USA)

    ICES-003 - Radiated & Conducted Emissions(Canada)

    EN 55022 - Radiated & Conducted Emissions(Europe & Australia)

    EN 55024 - Immunity (Europe)

    Telecommunicaons Compliance Standards (where applicable):

    AS/ACIF S002 (Australia)

    AS/ACIF S003 (Australia)

    AS/ACIF S016 (Australia)

    Safety Compliance Standards:

    AS/NZS 60950 (Australia)

    Host PC Requirements for Acom EVO Dispatch Console

    Processor: Intel Penum IV or beer.

    Operang system: Windows 7 Professional.

    Memory: 1GB of RAM or more.

    Hard disk: 40GB or more.

    Removable disk: CD/DVD ROM drive.

    USB ports: At least 6 USB ports should be available

    Video card/monitor: 1024 x 768 pixel or beer. 16-bit colouror more. 17 or larger LCD monitorrecommended.

    Pointer: Mouse, trackball and/or touch-screenrequired.

    Keyboard: Keyboard required for setup and forsupervisor access privileges.

    Console Peripheral Interfaces

    Speakers: 1 Select and (1-3) Monitor

    Desktop Microphone: Standard or Phantom poweredFootswitch: Single or dual

    Headset/Handset: 2 independently wired/wireless

    Jackbox: 4 or 6 Wire interface (4W +PTT)

    Auxiliary Audio: 1 Input, 1 output 3.5mm jack

    USB Control: Control and Audio to/from PC

    Digital I/O: 4 Relay Ouputs

    4 Opto-isolated Outputs

    4 Opto-isolated Inputs

    TRHI: Telephone Radio Headset Interface for loctelephone connecvity