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ZoneTouch V2 Zone Control System Installation Manual www.polyaire.com.au ©2014 Polyaire Pty Ltd

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Page 1: ZoneTouch V2 Zone Control System Installation Manual · 2018-10-22 · ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 1 1) Application 2 2) Features 2 3) Components

ZoneTouch V2 Zone Control System

Installation Manual

www.polyaire.com.au

©2014 Polyaire Pty Ltd

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 1

1) Application 2

2) Features 2

3) Components 3

4) Configuration 4

5) Pre-Installation 6

6) Component Installation 7

7) Recommended Commissioning Procedure 10 7.1 Setting Parameters 10 1) Touch Screen Address 11 2) Number of Groups in the System 11 3) Supply Air Safety High & Low Limits 12 4) Spill/Bypass Mode 13 5) Installer Settings Password 14 7.2 Grouping Zones 15 7.3 Balancing Zones 15 7.4 Naming Groups 16 7.5 Enabling/Disabling Service Reminder 17 7.6 Testing Damper On/Off 18

8) Troubleshooting Guide for Installers 19

TABLE OF CONTENTS

LiabilityPlease read the instructions before installing this Zonemaster Zoning Control System. Polyaire Pty Ltd does not accept any responsibility for loss or damage that may occur as a result of the incorrect installation of this Zonemaster Control System.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 2

1) Application The Zonemaster ZONETOUCH V2 control system is a fully featured and engineered systemthatisdesignedtomanagetheairflowfromtheACunitprovidingabalanced andmanagedairflowtoalloutlets.Itiswellsuitedtoallductedreversecycle,ducted heatingandcoolingsystemsinlightcommercial,residentialandapartmentapplications.

2) Features For Installers • 24voltsforeasyandsafeinstallationandmaintenance. • Userfriendly5”touchscreeninterfacetosimplifysetupprocess. • Supportsupto16individualzones(Zone1,2…9,A,B…G),16groups(Group1, 2…9,A,B…G)withmaximumof4zonesinagroup.Ninezones/groupsand abovewillrequireanextensionmodule. • Remotezonebalancing---eachzone’sopeningpositioncanbeprogrammedfor balancingviatouchscreenbetween10-100%. • Autospill/bypass(dedicatedbypasszoneport)---thedesignatedzonedampers areforcedopenwhenallzonesareturnedoff. • Safetysystem---Opensalldampersifthesupplyairtemperaturereaches low or high limit. • Dampersareconnecteddirectlytothemaincontrolmoduleoritsextension module for easy diagnosis. For End Users • Userfriendlylargetouchscreencontrolinterface. • Intuitiveuserinterface. • Controlairflowtoindividualgroups. • ColourLCDforclearerdisplay. • Personalizedsystemsettingsandgrouplabelling • Wallmountedwithuptotwotouchscreensavailableinasystem. • 5-1-1ProgrammableOn/Offtimeprograms. • Oneselectableturbogrouptocool/heataparticularareaquicker. • Halfyear,OneyearandTwoyearservicealertsremindcustomerstocall technicianforcleaningandservicingACsystem. • Allzonesautomaticallyresumetheiroriginalon/offstateoncepowerisrestored after power outage.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 3

3) Components Note: Each component is sold separately or in kits. 3.1 Wall Controller (Touch Screen) Users can input control commands from the wall controllertoturnagroup/zoneonandoff.Itisused toinputallprogramparameters.ThecolourLCD displaysclock,zonestatus,temperatureandother statuses.

3.2 Main Control Module and Extension Module (optional) Maincontrolmodule(8zoneswithbypassport)and itsoptionalextensionmodule(extra8zones)control thepositionofmotorizeddamperofeachzone.

3.3 Motorized Damper (Bright Green) Motorizeddamperdrivesthebladeofthedamperto adjusttheairflow.

3.4 Cables Cableswithleftlatch(fordata)orcentrallatch(for control)plugsconnectthemaincontrolmodule, extensionmodule(ifapplicable),touchscreen,and motorizeddampertogether.

3.5 Supply Air Sensor (optional) Supply air sensor measures the temperature of the supply air for safety purposes.

3.6 Power Supply 24VACtransformersprovidepowertothemaincontrol moduleandextensionmodule.

3.7 Rechargeable Battery Thebackupbatteryisusedtostorethetimeand settings when there is a power surge.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 4

4)Configuration The Zonemaster ZONETOUCH V2 system is a star architecture system that allows communicationsbetweentheZONETOUCHV2maincontrolmodule,extensionmodule, upto16zonedampers,anduptotwotouchscreens.Figure1showstheconnection ofdevicessuchasZONETOUCHV2extensionmodule,twotouchscreens,andeight damperstothemainmodule.Figure2showstheconnectionofeightdamperstothe extensionmodule.Figure3showsthelinkingofthemainmoduletotheextension module and touch screens.

Eightmotorizeddamperscanbeconnectedtothemaincontrolmodule. Ninedampersandabove(upto16)willneedtheextensionmodule.Inaddition,thereisadedicatedbypassportwhereadamperisusedtoreturnthesupplyairdirectlytothereturnairduct.(SeeSpill/BypassModeonpage13)

Extension ModuleAnextensionmodulecanbepluggedintothemaincontrolmoduletoexpandthenumberofzonesto16asshowninFigure2.Aseparate24VACpowersupplyis requiredtosupplypowertotheeightextrazones.

Figure 1: ZoneTouch Main Module connected to 2 Touchpads and 8 Dampers

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 5

The wiring of the ZONETOUCH V2 system is straightforward. A cable with central latchedplugsconnectsamotorizeddampertotherelevantoutputportclearlymarkedonthemaincontrolorextensionmodule.

ThemainmoduleandextensionmodulecanbeindifferentlocationsandconnectedviaacablewithleftlatchedplugsonbothendsasshowninFigure3.Touchscreenis connectedtothe‘T’portonmainmoduleusingacablewithleftlatchedplugs.Up to two touch screens can be joined in a system. The two touch screens are connected to each other with a double left latched adaptor in serial.

Figure 2: Zone Touch with Extension Module and 8 Zone Dampers

Figure 3: ZoneTouch Main Module with Extension Module and 2 Touchpads

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 6

5) Pre-Installation Goodplanningleadstoasuccessfulzonesysteminstallation.Beforephysically installingandcommissioningazoningsystem,pleasecompletethefollowinglistedtasks: 5.1Decidehowmanyzones(dampers)aretobecontrolledinthesystem. 5.2 Assign lowerorderzones(1,2,3…)todampersclosesttothereturnairgrille. Thesezoneswillautomaticallyopenwhenspillingisrequired.Howeveravoidusing lowerorderzonesforbedroomsasthismaycausediscomfortifautospilling occurs during sleep time. 5.3 Groupzonesaccordingtocustomer’srequirements.Eachgroupinitiallyhasone zonebutcanhaveuptoamaximumoffourzones(Example:Therecouldbeone ormorezonesgoingintoacommonareasuchasKitchen/DiningorFamily/Dining room).Workoutthetotalgroupnumber(Maximumtotalgroupnumberinasystem is 16). 5.4 Recordtheabovementionedinformationtotable1and2onpage11intheUser manualandtothetableonthestickeroftheMainControlModule.

NOTE: It is important to test all cables before installation. Testing all cables to be used before the start of the installation will save considerable diagnostic time if the fully installed system is subsequently found to have a problem. Cable testing is quick and easy with a Zonemaster Cable tester available from Polyaire

Cable Tester (ItemNumber:657089)

Note: When installing two touch screens, use a long cable (as long as practical) between the main module and the double left latched adaptor, two short cables between the adaptor and two touch screens and try to maintain the two short cables at the same length.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 7

6) Component Installation 6.1 Mountthemaincontrolmoduleand/orextension module(ifusingmorethan8zones)byscrewing thebox(es)toaroofframeorPolyaireDiffusion Fitting(PDF).

6.2 Remove thetwo-sidecoversonthemaincontrol modulesothatallLEDsandsocketsforzone dampersareexposed.

6.3 If extensionmoduleisused,connectmainmodule toextensionmoduleat‘E’portonbothmodules withaonemetreleftlatchedcable(provided).

6.4 Use pre-testedcabletoconnect‘Z1’portonthe mainmoduletothemotorizeddamperofthe1st zone.

6.5 Repeat step6.4toconnectotherzonedampers, includingbypassdamper(‘B’port)ifinstalled, totheirrelevantzoneportsonthemaincontrol moduleandextensionmodule.

6.6 Mount the supply air sensor in the supply air duct betweenthefancoilandthefirstdamperandpush the plug of supply air temperature sensor into the socketonthemaincontrolmodule(Optional).

6.7 Connectthetouchscreentothe‘T’portonthe mainmodule.Iftwotouchscreensareused, usetheprovidedleftlatchedcablesanda1-to-2 female-femalesplittercouplertojoinalltouch screens.(Seeinstructionsbelowonfitmentof touch screen to wall).

6.8 Connect the 24VAC transformer to screw terminals onthemaincontrolmodule.Ifextensionmoduleis used,connectanother24VACtransformertothe screwterminalsoftheextensionmodule.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 8

6.9 Ifbothtransformers(mainmoduleandextension module)sharethesamepowerswitch,switchthe power on. (IMPORTANT NOTE) If NOT, switch on thepowertoextensionmodulefirst.Thenturn on the power to main module.Otherwise,the extensionmodulewillNOTbeinitializedproperly. CircularRedLEDonthemainmodule(and extensionmodule)shouldbeonandthesystemwill startinitializing&finishinabout30secondsafter power on.

6.10 Install the battery as shown in the picture on the main control module. It is recommended to install the battery after power is on. Otherwise the system maynotbeinitializedproperlyduetothelow voltageofthenewbattery.

6.11 Replacethesidecoversbackonthemaincontrol andextensionmoduleoncefinishedsettingand commissioning.

6.12 Recordthegroupedzonesandbalancingdetails onthestickerofftheMainControlModuleafter commissioning the system.

6.13 FittheTouchScreen to wall Theplasticcasingofthetouchscreenconsistsoftwohalves.Thefrontcover containsthePCBboardalongwiththeLCD/touchscreen.Thebackcover attachestothewallasamountingbase.Duringtheinstallationprocessthecase willhavetobeopenedtomountthetouchscreenonthewall.Followthesteps belowtocarefullyinstallthetouchscreentothewall: a) Slidethebackbasetobottomsidetoclearthestopsonthefrontcover b) Removethebasefromthefrontcover c) Position thebackbaseonthewallwherethecableis(about1.5mhighfrom thefloor).Ensureitisawayfromanyheatorcoolsourceandmarkthecable hole and screw holes. NOTE: The correct back cover direction is marked on its surface; follow that markwhenfixingthebackcover.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 9

d) Cut therectangularholeforthecableandfixthebackbasetothewallby usingfourscrewsonthemarkedpositions.

e) Retrieve thetouchscreencable(frommain control module) out of the cable hole and plug it into the touch screen. f) Alignthebottomedgeofthebackbasewiththe bottominsideofthefrontcoverandthetwoside edgesofthebackbasewiththefrontcover. g) Gentlypushthefrontcoveragainstthewalland makesurethebackoffrontcoverisflushagainst thewall.Andthenpushthefrontcover downwardswithtwofiguresholdingthetopside ofthefrontcoverwheretherearetwoslotstill thetwosnap-onsclickin.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 10

7) Recommended Commissioning Procedure 7.1 Setting Parameters System parameters canbesetupfrom‘InstallerSettings’screen. Followthestepsbelowtosetrequiredvalues.Touchingbuttoninthe settingprocesswillgobackto the home screen from any setting pages.

a) Touchonthehomescreen(Figure3)toenter‘Settings’screen (Figure4).

b) On‘Settings’screen,touchbuttontoshowthekeyboardfor enteringthepasswordofinstallersettings(Figure5).

c) Enter thepasswordofinstallersettings(Figure6),thedefaultpasswordis ‘Polyaire’.

NOTE: The password is case sensitive. Maximum length for the password is eight characters but it can also be blank.

Figure 3.

Figure 5.

Figure 4.

Figure 6.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 11

7.1.1 Touch Screen Address Up to two touch screens can be installed in one system. Each touch screen has adefaultaddressof‘1’.Duringcommissioningeachtouchscreenshouldbe assignedauniqueaddressforcommunicatingwiththemaincontrolmodule properly.FollowthefollowingstepstosettheTouchscreenAddress:

a) On‘InstallerSettings’screen(Figure6),touch‘Parameter’togetto‘Parameter’ screen(Figure7).

b) Touch theeditfieldof‘TouchpadAddress’tohighlightit,and buttonswillappear(Figure8). c) Use and buttons to select a touchpad address from 1 to 2.

NOTE: Each controller (touch screen) must have a unique address. Two touch screens with the same address will cause communication problems between the main control module and the touch screens.

7.1.2 Number of Groups in the System For the purpose of groupstatusdisplayandspill/bypasszonecalculation,the systemneedstoknowthetotalnumberofgroupstobeinstalled.Thefactory default number is 8. IMPORTANT: This number must be equal to the total group number used in the system as planned in Pre-Installation process. If this is wrong, the system may not work properly.

a) Touch the totalgroupfield,and buttonswillappear(Figure9).

b) Press or button to change to the total number of groups in the system. The selectable number is from 1 to 16.

Figure 7. Figure 8.

Figure 9.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 12

7.1.3 Supply Air Safety High & Low Limits Forsafetyreasons,thesystemcanmonitorthe supply air temperature. A supply air sensor must be inserted at the supply air end of the AC and the other endistobeconnectedtotheMainmodule,asshownonPage7forthissafety functiontobeactivated.Ifthetemperaturemovesoutsidethesetlimits,all dampers in the system will be forced open. The factory default setting for the safetycontrolis“disabled”.Itisoptionalforusingthisfunction.

a) Onthe‘Parameter’screen(Figure6),touch the radio button of high limit and low limit to enable or disable safety function. If the supply air sensor has not been installed or the supply air sensor is faulty andthereplacementsensorisnotavailableimmediately,thesystemcanstillrun by disabling the safety function. b) Highlight the high limit or low limit bytouchingtheeditfieldsaccordingly, andthenadjustthemtotherequired valuebytouchingorbutton (Figure10). The adjustable range of the high limit is from 45°C to 75°C and adjustable range of the low limit is from 0°C to 15°C.Thefactorydefaultvaluesare 60°C for high limit and 5°C for low limit.

NOTE: If the limits are reached, ‘Safety is Activated’ will be displayed on the home screen (Figure 11). The ON/OFF function of groups will be disabled till supply air temperature moves back within the limits or the High Limit and Low Limit protection is disabled (there is about one minute delay after disabling the protection). Check the air conditioning unit.

Figure 10.

Figure 11.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 13

7.1.4 Spill/Bypass Mode Bypass and spill modes are another safety feature of the ZONETOUCH V2 systemtopreventpressurefrombuildingupandcausingductdamage.This usuallyoccursifsomeonehasturnedoffalldamperswhiletheA/Cunitis runningleadingtoapressurebuildup(andpotentialofductpuncture,blow-offs or joints splitting). Whenopenedzonesinthesystemarelessthanthebypass/spillset-point whichisapercentageofopenedzonesagainsttotalzones,thedesignatedspill dampersorBypassdamperwillbeautomaticallyopenedtopreventpressure from building up.

Spill Mode Thisisaprogramdesignedtoautomaticallyopenseveraldampersifsomeone attemptstoshutdownalldampersthuspreventingpressurebuildup.Spillmode usesthezoneswithloweraddressesinthesystem.Whenallocatingaddresses tozonesinspillmode,itisstronglyrecommendedtogiveloweraddressesto thosezonesthathavehigherspillprivileges.Thesezonesarenormallylocated closertothereturnairgrilles.Thelowertheaddress,thehigherthespillprivilege thezonehas. AnotherpointtorememberisDONOTusebedroomsasspillzones.Duringsleep timeiftheairconditionerisonandspillzonesareautomaticallyforcedtoopen, thespillzoneswillbeverycoldorhot.Thismaycausediscomfortifbedrooms areusedasspillzones. Whenthespillset-pointisreached,themaincontrolmoduleinstructszone1to openasspillzone.Ifthefirstspillzonecannotsatisfythespillaircontrol,zone2 willautomaticallyopentospillexcessair.Thisprocesswillcontinueuntilthespill airset-pointissatisfiedinthesystem.Example:Inaneightzonesystem,ifset pointissetat30%thenitwillhaveatleast3(calculatedvalue=2.4)ormore zonesremainingopen.

Bypass Mode InBypassModethereisanextradamperandalengthofductthatgoesdirectly fromthesupplyairductbacktothereturnairduct.Themaincontrolmodule instructsthebypassdampertoopenanddumpexcessairtothereturnairduct. Thebypassdampershouldbecarefullysizedtobeabletohandleexcessairwhile allzonesareclosed.Thebypassdampershouldbeconnectedtothe‘B’porton the main control module. Thefactorydefaultissetinspillmodeandtheset-pointis30%.Whenthesetpoint isreachedforspill,thehomescreenshows‘SpillisActivated‘andsomeofthe lowerorderzonesremainopenandthestatusoftheGroupswilldisplay‘Spill’in thehomescreen(Figure12)ifthelowerordergroupswereclosed.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 14

Similarlyifbypassset-pointisreached,thescreendisplays‘BypassisActivated’ asshowninFigure13.

Spill/Bypass Settings a) In the‘Parameter’screen(Figure7),touchtheoptionbuttonsofspillorbypass to select spill mode or bypass mode. b) Touchspill/bypasseditfieldtomakeiteditable,andthenand buttons will appear. c) Touch orbuttontochangethespill/bypassset-pointtorequired value.Theadjustablerangeisfrom0%to50%with10%increments.

IMPORTANT: DO NOT set spill/bypass set-point to 0% unless there is a permanent open zone used as spill zone. Otherwise, there will be no spill zone when all zones are closed and damage may be caused by high pressure build up inside ducts if air conditioner is running.

Figure 12. Figure 13.

Figure 14.

7.1.5 Installer Settings Password The password which will be used in Figure5istopreventunauthorized changing of the installer settings. Toresetthispassword,touchthe passwordeditfieldinthe‘Parameter’ screen(Figure7),andthentypeinthe newpasswordandtouch‘Enter’key toconfirmthepasswordchange (Figure14).

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 15

Figure 15. Figure 16.

Figure 17.

7.2 Grouping Zones For ease of control operation,multiplezonescanbegroupedtogether.The groupedzonesaretreatedasonegroupwithitsownnameandturnedonoroff together.Individualbalanceddamperpositionisnotaffectedbygrouping, whichmeanszonebalancingcanbeconductedbeforeoraftergrouping. Groupingcanbecarriedoutasfollows: a) In‘InstallerSettings’screen(Figure6),touch toenter‘Grouping’ screen(Figure15).

7.3 Balancing Zones Remote balancing feature of ZONETOUCH V2offerstheflexibilityofbalancing theamountofairflowtoeachzoneelectronically.Oncetheopeningpositionof thedamperisset,thedamperwillonlyopentothisposition.Thedefaultsetting foreachdamperis100%openingpositionandtheadjustablerangeisbetween 10%and100%.Thebalancingsettingscanbeconductedonthetouchscreen as below. a) In ‘InstallerSettings’screen(Figure 6),touch b) The system will show a prompt (Figure17)andthenenterthe ‘Balancing’screen(Figure18).

b) Touchtheeditfieldofthegroup, and buttons will appear. c) Touch or buttontoaddorminuszonestothegroup d) Repeatstepsb)andc)todefineallgroups.

NOTE: The maximum number of zones in a group is four. The zones to be grouped will be consecutive zones. The factory default for grouping is that each group has one zone.

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7.4 Naming Groups Thenameofagroupissetas‘Group_address’(e.g.Group_1)indefaultsetting. Thenamescanbecustomizedasfollows: a) In ‘InstallerSettings’screen(Figure 6),touchtoenter ‘Naming’screen(Figure20). b) Touchtheeditfieldofagroupto rename it. A name list will appear for selection(Figure21). c) Touch a name in the list to specify thenametothegroup,andalso you can touch to enter oreditanamemanually(Figure22). d) TouchtoconfirmortouchtocancelandbacktoNaminglist pageortouchtocancelandbacktothehomescreen.

c) Clicktheeditfieldtoselectthezonetobebalanced,thefieldwillbe highlightedthenandbuttonswillappear(Figure19). d) Touch or button to adjust the balance percentage. e) Touch button to accept the changes just made.

NOTE: • Thebalancing menu will display all 16 zones irrespective of the number of zones actually present in the system. • Thebalancing percentages of the inactive zones remain locked and show as N/A. • The OPEN % value on the Zoning screen can be operated by the user for additionalairflowadjustmenttothegroups.Theoverallopening%ofthe zone is calculated as OPEN % x Balance %.

ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 16

Figure 18. Figure 19.

Figure 20.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 17

Figure 21. Figure 22.

Figure 23.

Figure 24.

7.5 Enabling/Disabling Service Reminder Thereisabuilt-inservicereminderintheZONETOUCHV2systemforhalfyear, one year and two years to automatically display an alert notifying customers thattheairconditioningsystemisdueforservice.Installerscanalsousethis featuretoleavetheirdetailssuchastheirnamesandcontactnumbers. Theservicereminderwilldisplay‘HALFYEARSERVICEDUE’,‘ONEYEAR SERVICEDUE’or‘TWOYEARSERVICEDUE’andinstaller’snameandcontact number on touch screen for the set number of days if it has been enabled for halfyear(182days),oneyear(365),twoyears(728days)respectivelysincethe airconditioningsystemhadbeencommissionedorservicedasshowninfigure 26.Thedaysinthe‘Service’screenwillautomaticallyresetto1after728days orcanbemanuallychanged.TheServiceReminderisdisabledbydefaultbut canbeenabledasfollows: a) In the‘InstallerSettings’screen (Figure6),touch to enterthe‘Service’screen(Figure23). b) Touchtheservicereminderoption buttons to enable or disable the relevantreminders. c) Touchtheeditfieldtochangetothe desired setting. The installer name and number can be entered by usingakeyboard(Figure24). or buttons can be used to adjust reminderandrunningdays(Figure25). Maximum length of the name is 10 characters and the phone number is 12 digits.

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ZONEMASTER ZONETOUCH V2 ZONE CONTROL SYSTEM - Installation Manual 18

Figure 25.

Figure 26.

Reminderinformationwillbe displayed on the right side of the touchscreenwhentheserviceisdue (Figure26)forthelengthofthe reminderdays(5daysinthe exampleoffigure23).Touchingthe information area will clear the alert before the set reminder days has reached. The running days show how many dayshavingpassedsincethesystem hasbeencommissionedorserviced. It will automatically start from 1 for every728days.

NOTE: Record the above parameters such as Grouped Zones & Balancing on the sticker of the Main Control ModuleandtheSystemConfiguration,GroupedZonesalongwithNamed Groups, Balancing and Installer details to table 1, 2, 3 and 4 respectively on page 11 and 12 of the User manual for future reference.

7.6 TestingDamperOn/Off a) Switch on the air conditioner. b) Enter the home screen of ZONETOUCH V2. c) Touch thegroupbuttonstoturngroupsonorofftocheckifthedampersare correctly connected by feeling the air at the outlet. d) The Turbogroupcanbetestedbyselectingtherelevantchosengroupas Turbomodeinthe‘UserSettings’andthenpressthegroupbuttonuntil activeturbomodeisdisplayedonthescreenforthatparticulargroup.

NOTE: Bypass zone damper cannot be tested via touch screen. It has to be checked by observing the indicator on the damper motor.

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8) Troubleshooting Guide for Installers

PROBLEM SOLUTION

Dampers have no response when turned on oroff

• Checkifthe‘SafetyisActivated’errorisdisplayed.Highlimit(Heating)or Lowlimit(Cooling)mayhavereached.Checktheair-conditionertoseeif it is operating normally. ZoneTouch V2 system will resume to operational after the supply air temperature is within safety range.• Check if Supply air sensor is plugged in the mainboard and High & Low Limitisenabled.Ifthesensorisnotpluggedin,plugthesensorandthe systemwillbeoperationalafteraminute.Ifthesensorisnotrequired, disable High and Low limit from touchpad and system will return to operational in a minute.• CheckifLEDsonthemainmodulelightupforrelevantzoneswhenthe zonedampersarebeingturnedOn/Off.IfGreen/RedLEDsarenot activatedfortherespectivezone,themainmodulemaybefaulty, replace it.• Check if the cable from touchpad to the main control module is faulty. Ifitisafaultycable,thenthecablehastobereplaced.

Some zones cannot be turnedoff

• Checkif‘Spillisactivated’isdisplayedontheLCDscreen.• Checkif‘Spill’statusisdisplayedfortheGroupstatusinthehome screen.Openingotherzoneswillrectifytheerror• Ifallzonesareturnedonbutthetotalopeningpercentagedoesn’tmeet therequiredspillpercentage,thentheSPILLwarningmessagewillbe displayed.Increasingtheopeningpercentageofafewzoneswillresolve the issue.• Checkspillset-point.

No display on the LCD

• Checkifthecableispluggedinproperly.Unplugthecableand reconnect it.• Check if there is power to the unit.

LCD DisplayCorrupted

• ResetLCDbyholdingRESETbuttonatthebottomoftheTouchpad for 2s.• Iferrorisstillnotresolved,resettouchpadbyunpluggingthecable from behind and then reconnect it after a couple minutes. If the corrupteddisplayremains,poweroff/onthemainboard.Otherwise, replace the touchpad.

Some zones are not operational

• CheckGroupingandfindoutiftherightzoneshavebeenassigned totherightgroupsandhavebeenturnedON/OFFinZoningsection.• Checkifthetotalgroupnumberandzonenumberarecorrect.• CheckiftheLEDsonthemainmodulelightupfortherelevantzones whenthezonedampersareturnedOn/Off.Ifthereisnoresponse,there mightbeafaultycableandthecablewouldhavetobereplaced.Ifthe zoneisstillnon-functionalthentheremightbeafaultydampermotor.

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