© 2003 – 2010 monitise group limited. all rights reserved. confidential. mobile money 17 mar 2010...
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© 2003 – 2010 Monitise Group Limited. All Rights Reserved. Confidential.
Mobile Money
17 Mar 2010
Alastair LukiesCEO
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Lloyds TV advert
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It cant be done – its never been done before
• No one has ever done a joint venture with LINK (owned by banks – busiest ATM switch globally)
• Banks will never outsource a key consumer channel
• Banks will never share an ecosystem
• Mobile operators will want to own this space
• It cant be replicated outside the UK
• Its not a global proposition
• You cant grow a banking infrastructure business as a PLC
• You cant raise capital on AIM in 2008/9
• Consumers wont use it
• Surely its now easy to replicate by others
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“If past history was all there was to the game, the richest people would be librarians”
- Warren Buffett
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Investment AreasRegional Product
Monitise Asia Pacific The Carphone Warehouse Monitise India Travelex
Monitise Africa
Live OperationsMonitise AmericasMonitise Europe
Visa Global Alliance
Mobile money manager technology platform
Group Structure
Monitise Group Limited
Monitise plc
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Recent Milestones
October 2008: 1st 1 million transaction month
Q2 FY09 Q3 FY09 Q4 FY09 Q1 FY10 Q2 FY10 Q3 FY10
June 2009: VISA global alliance signed
Aug 2009: Monitise breaks 750,000 customer barrier and takes 100% control of UK joint venture
Dec 2009: Monitise breaks 1.5 million customer barrier and signs partnerships with First Eastern and The Carphone Warehouse
Coming soon
Ventures in Asia Pacific, India and Africa
Feb 2010: Monitise hits 1.75 million customers
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Monitise becomes a global mobile development partner for VISA inc – June 2009
• Connecting Visa payments infrastructure to Monitise mobile money platform – Visa sell existing Monitise products
– Monitise develop products for Visa to sell
– Monitise ecosystems benefit from Visa connection
• Minimum contract value $13m– development and service fees
• Initial services to be launched in h1 2010
• Visa take 14.4% new-money stake in Monitise
• Worlds largest payments brand
• 60% + of all global electronic payments
• 1.7 billion card holders globally
• $58 Billion Market Cap
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Mobile Money is becoming a massive market
The number of text messages sent every day exceeds the population of the planet
Global mobile banking take up is set to soar over the next five years, with the number of people using the technology growing from 20 million in 2008 to 913 million in 2014, a CAGR of 89% Berg Insight, Mar 09
53% of global consumers were comfortable with the idea of using mobile phones for financial transactions and 54% at least likely to conduct banking through their mobile phone in the next 12 month found KPMG in their world wide survey. KPMG, July 2009
Currently there are an estimated 445m mobile phone subscribers in China, compared with 159m internet subscribers Boston Consulting Group
An extra 10 phones per 100 people in a typical developing country boosts GDP growth by 0.8%...... More than 4 billion handsets are now in use worldwide, three-quarters of them in the developing world.” World Bank, The Economist, September 2009
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Our unique role
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The Monitise Mobile Money Manager Platform enables banks, operators, processors and merchants to overcome the many barriers to successful, sustainable deployment
Security Customer
Management
RegistrationHandset
Coverage
Operator
Connections
And the rest!System
Integration
Monitise
Mobile Money Manager
Platform
$
PATENTPROTECTED
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Winning Propositions
Simple mobile money services which
‘come as standard’Full Mobile Money Management
Configurable by
• service
• segment
• delivery technology
• registration method
Bank Accounts
Cards
Virtual Accounts
Monitise
Mobile Money
Manager Platform
ESSENTIALSTOOLKIT
ADVANCEDTOOLKIT
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Advanced
Essentials
Everyone
Key customer groups
Customers who see their phone as the centre of their digital & Data lifeThey will bank and pay via mobile
They are most likely to migrate to ‘new brands’ for financial services
Customers who use text alert services to manage their money
See the mobile as an ‘extension’ of their bank account – payments
comes next
Customers who get a balance by text or activate a card/service via the
mobile
The mobile is by far the most ubiquitous ‘self service’ channel for
banks to utilise
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Key UK customer profiles
Comfortable, but balance bills and savings monthly
Income of £45k
Want services that make life easier like Sky Plus
Busy strivers
Standard current account, occasional overdraft user
Weekly struggle to make ends meet
Household income £20k
Choose no frills products like pay as you go mobile
phones
Budgeting family
Basic bank account, hovers near overdraft limit
Simple & Feeder
Affluent, pioneers
Successful, with desire to reach the top
Earns £45k+ a year
Prefers self service & embraces technology like iPad
Packaged current account, rarely in the red
Advanced
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Today Example - Reloads
Proliferation of electronic accounts– Airtime Credit– Gift Cards– Prepaid Cards– Transport Accounts– Gaming– Lottery
Reload from mobile– Consumer benefits
Anytime Anywhere Anyone
– Business benefits Convenience drives increased usage Reduced Distribution Costs v Retail Instant, Non-Repudiable value
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Today Example – Bill Presentment & Payment
Overview
• Text message ‘Gas Bill. £120. Click to Pay’
• Extension to m-Invoicing
Benefits
– Consumer Control
– Business Remove cost of paper bills Reduce cost of chasing payments Improve collection cycle time Instant, Non-Repudiable value
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Tomorrow Example – Location-Based Advertising
Overview
• Mobile detects that I am in Broadway
• I have registered an interest in entertainment offers
• I get a text alerting to 2-for-1 ticket offer for a top show
• Click to purchase
• Ticket downloaded to my phone
• Tap my phone to get in to the theatre
Business benefitsSupremely Targeted and Timely promotionReduced Distribution CostsInstant, Non-Repudiable value
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Foundation for driving asset value
The mobile evolution If you don’t establish the secure link now it is lost
Account information/money management
DatabaseMSISDN - PAN
Mass market self service channel Cost reduction & service enhancement
Account to account paymentLeverage payment infrastructureDefend payment position
person to person payment “text money”
Phase 1 mCommerceExtend payment reach
mCommerce – Remote “text to buy”Vouchers & offers (add revenue)
mCommerce - Proximity “NFC”
Network extension of A2ACheque replacement
Phase 2 mCommerce Mass market payments
Importance to the Banking industry
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Therefore
• Retail banks, through existing infrastructure should establish themselves at the centre of this landscape now
• Be the acquirer and custodian of the MSISDN/PAN link• Retain key role as source of funds for Mcommerce• Recognise and adapt to a new generation - the ‘self empowered’, networked
community
• Establish the ‘Merchant Acquiring’ and ‘Interchange’ rules in mobile
• Banks must embrace and fully utilise the ‘rails’, scale and flexibility of their (actually quite few) global trusted partners in this space
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Global Ivy League Next Frontier
Back to the Past Leapfrogging
Innovation Islands
Business as Usual
Technology and Innovation in Financial Services
Scenarios to 2020
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The Ecosystem (utilising some key bank capabilities)
KYC
(know your customer)
Source Of Funds
Secure Channel to consumers
Database
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Conclusions
• Mobile Money is a massive concept• Compelling new propositions & Compelling business cases
• Connecting consumers to their money via their mobile is not easy• It takes a lot of complexity to make it simple
• Ecosystem approach provides connectivity infrastructure• The ‘rails’ for new propositions
• Mass market adoption is underway
What’s the mobile money strategy for your business?