© 2012 citrix | confidential – do not distribute prepare by reviewing the selling &...
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WorkshiftingTransform your business – empower your people
© 2012 Citrix | Confidential – Do Not Distribute
…and people’s work life
Workshifting can transform a business…
© 2012 Citrix | Confidential – Do Not Distribute
Worldwide Survey of Corporate Employees. February 2011, Citrix Systems
What are the drivers ofworkshifting?
64%
71%
51%
Cost Savings
Flexibility
Mobility
© 2012 Citrix | Confidential – Do Not Distribute
Enable flex-work, telework and alternative workplace strategies
• To improve productivity and ensure business continuity
Lower real-estate, labor & travel costs • By empowering people to work anywhere on any device
Attract and retain the very best people• By increasing flexibility and improving work-life balance
Move work, cut costs and delight employeesWorkshifting
© 2012 Citrix | Confidential – Do Not Distribute
Appsare large
corporate systemsmanaged by IT
Datais tied to apps and devices
ITis at the center
managing structured systems, apps and data
People are thought of as
users of IT systems
Users UsersUsers Users
Devices are standardized by IT
to simplify support
© 2012 Citrix | Confidential – Do Not Distribute
64%
71%
51%
50%
Work Anywhere
Productivity
Talent Acquisition
Customer Service
Worldwide Survey of Corporate Employees. February 2011, Citrix Systems
What are the benefits ofworkshifting?
© 2012 Citrix | Confidential – Do Not Distribute
Appsare a vast array of internal and external apps for every task
Datais available as needed, independent
of app or device
Enlightened ITprovides governance and service delivery
Peopleare at the center andlead the conversation
Devices are chosen by people based on convenience, task and location
© 2012 Citrix | Confidential – Do Not Distribute
93%of companies will embrace workshifting by the end of 2013
Global Workshifting Index, Citrix 2012
© 2012 Citrix | Confidential – Do Not Distribute
Work has already shifted…
Forrsights Networks And Telecommunications Survey, Q1
2011, Forrester Research, Inc., May 2011
50% work from home
32%work at public sites
43%work from client sites
40%work while traveling
© 2012 Citrix | Confidential – Do Not Distribute
90%of companies with workplace flexibility report a positive impact on motivation, engagement and satisfaction
WorldatWork Survey, Feb 2011
© 2012 Citrix | Confidential – Do Not Distribute
Desktop and app virtualization
HDX over any network
Easy online collaboration
Follow-me data
Built-in business continuity
Secure by design
Workshifting essentials
© 2012 Citrix | Confidential – Do Not Distribute
Desktop virtualizationVirtual desktops and apps for every user
1011011010 SSL 1011011010 SSL 1011011010 SSL 1011011010 SSL 1011011010 SSL 101101110 11
with
APPS
DATA
USER PROFILE
OS
© 2012 Citrix | Confidential – Do Not Distribute
High-definition user experience and guaranteed quality of service to people anywhere, including real time voice and video
HDX over any network
© 2012 Citrix | Confidential – Do Not Distribute
Easy online collaboration
Simple, online collaboration
HD audio and video
Screen sharing
Data sharing
Project workspaces
© 2012 Citrix | Confidential – Do Not Distribute
Follow-me data
Share, sync and secure files
© 2012 Citrix | Confidential – Do Not Distribute
Transit strikes
Severe weather
Natural disasters
Pandemics
Security breaches
Geo-political unrest
Access desktops, apps & data and collaborate from any alternate location
Built-in business continuity
© 2012 Citrix | Confidential – Do Not Distribute
Secure by design
Follow-me data fabric
1011011010 SSL 1011011010 SSL 1011011010 SSL 1011011010 SSL 1011011010 SSL 101101110 SSL 1011
Desktop & app virtualizationEasy online meetings
Secure file sharing and sync
Follow-me data servicesClient virtualization
Secured enterprise access Cloud user provisioning
Universal client
Network connectivity
Datacenter and cloud services
© 2012 Citrix | Confidential – Do Not Distribute
Citrix workshifting solutions
Any Device Any Cloud
© 2012 Citrix | Confidential – Do Not Distribute
Challenges & opportunities • G20 Summit threatens business continuity• Globally dispersed workforce• High data security & compliance requirements
The solution• Desktop & app virtualization; HDX experience• Built-in business continuity & secure by design
Result• 12K user business continuity plan in 6 weeks• Lowered costs through “Flexible Workspace” initiative• Attract & retain talent anywhere in the world
© 2012 Citrix | Confidential – Do Not Distribute
Challenges & opportunities • 15% call center staff growth per year• Economical, environmentally friendly call center
Solution• Desktop & app virtualization with HDX experience for a
“home-based” call center staff
Result• Reduced call center staff costs by over $3K/year per
employee• Expanded “green strategy” by cutting fuel & power
consumption • 10% productivity increase• Improved talent acquisition & retention
© 2012 Citrix | Confidential – Do Not Distribute
Workshifting with CitrixThe proven expertise and practical guidance needed for success
Assess
Business priorities
Users, devices & apps
Infrastructure
Security
Design
Documented solution design
Hardware and infrastructure
Operations and support
Test and QA
Deploy
Training and documentation
Independent analysis/verification
Pilot
Phased rollout
© 2012 Citrix | Confidential – Do Not Distribute
CIO Kit for workshifting
Citrix Infrastructure Assessment
Demo & POC guide
Citrix.com/workshifting
Solution video
Analyst reports
Case studies
Workshifting resources
© 2012 Citrix | Confidential – Do Not Distribute
WorkshiftingTransform your business – empower your people
Work better. Live better.