© 2013 Tooling U-SME1

Arwood Machine is an ISO 9001:2008 and AS9100C certified, ITAR registered,

(SDVOSBC) Service Disabled Veteran Owned Small Business, contract

manufacturer of ultra high-precision, machined, metal components that has

served the Military & Defense, Aerospace, Satellite, and other markets for

over 48 years.

© 2013 Tooling U-SME

30%

42%

19%

10%

2014 Sales by Industry

Aerospace

Military & Defense

Medical

Satellite

© 2013 Tooling U-SME

1. Work Force Investment Board2. Valley Works Career Center3. Commonwealth Corporation Board4. Four Trade School Partnerships5. MEP Manufacturing extension partnership6. Recruitment of Veterans returning from Combat7. OJT Funds/Training Grants $100,000.00 +8. Mentor / Training, GD&T, Blueprint reading, LEAN9. Customer Sponsored Training

Personnel Resources / Apprenticeship/ Training

© 2013 Tooling U-SME

The Problem

• Even though we were involved in every aspect and available program to find qualified candidates to fill our positions, there simply weren’t enough people in the pipelines.

© 2013 Tooling U-SME

Our Solution

• In order to maintain a competitive advantage and growth; we needed to develop an in house incumbent and new employee training program for customized individual training for each of our employees

© 2013 Tooling U-SME

How did we use Tooling U-SME?

• Tooling U-SME helped us develop job classifications and descriptions

• They developed two gap analysis tools to determine the skill sets of our employees

• Finally, a training curriculum was designed for each individual employee with the goal of bringing every employee up to the next level.

© 2013 Tooling U-SME

• The assessment tools can be used to rank new employees based on skills.

• The skills aptitude can be used for pay rates.• The training programs for individual job types

can be used for cross training and career paths to different job classifications.

© 2013 Tooling U-SME

Program Results

• We now have very comprehensive job descriptions and classifications.

• We have a tool for wage matrices.• Employee morale has increased because of

our investment in them.• Scrap and rework have gone down.

© 2013 Tooling U-SME

• Everyone has learned new skills from the on-line training.

• Even our highly skilled employees are re-learning what they didn’t know they forgot.

• Our customers, large OEMs are extremely impressed that we offer this to our employees. It is a major differentiator.

© 2013 Tooling U-SME

© 2013 Tooling U-SME

© 2013 Tooling U-SME

Lessons Learned• It is important to keep the ball rolling once the program

starts. You have to give the people involved the time to complete their tasks.

• The same goes for the employees taking training.• Note: The training does not have to affect productivity. Train

during down time it is very flexible.• Tooling U took on the lion’s share of the leg work. I didn’t

have the staff to do much of the writing work.• It takes time to go through the process. The end result is a

comprehensive program and well worth the effort.

12