한국후지제록스의 브랜드와 철학 (영문)
TRANSCRIPT
Power Of Communications In The Fast Changing World, Will You Be A Leader Or A Follower?
1 © 2015 Fuji Xerox Korea Co., Ltd. All rights reserved.
Index
I. About Xerox & Fuji Xerox
II. Three Keys to the Success
1. Innovation
2. Philosophy
3. People
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Xerox & Fuji Xerox
FUJI XEROX KOREA
1974
FUJI XEROX
1962
1906
Xerox Corporation 25%
Fuji Film Holdings
1934 75%
When you hear
‘Xerox’,
what does come
to your mind first?
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When You Hear ‘Xerox’..
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History for More Than 100 Years
1949 1958 1906 1938 1948
2008~
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1961 1968 1994 2002 2004
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15 Fuji Xerox covers 15 AP countries
and regions including Japan, South Korea, Australia and others.
Asia Pacific Network
Xerox & Fuji Xerox at a Glance
180 Global Network
Provides outsourcing services to more than 180 countries
185,000 Employees Worldwide
With expertise in business process and document management, we are simplifying the way work gets
done in every industry
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Fuji Xerox Korea
1,150
1,150 Employees
400
400 Billion Revenue
430
430 Partners
No.1
No.1 Market Share & Customer Satisfaction
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Milestones in the History
1906 Establishs
Haloid Company (Xerox`s early predecessor)
Establishes
Fuji Xerox
1962
Establishes Korea Xerox (as a joint venture of Dongwha
Industrial and Fuji Xerox)
1974
A new ear begin
s with a new co
mpany name
Xerox
1961
Launches
Industry-first
digital multi
function
device
1996
1938 Carlson
creates the first
xerographic
image
Launches
industry
first color
copier
1988
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Milestones in the History
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1999 Changes company name to
Fuji Xerox Korea
2007 Announces document
consulting & outsourcing
company vision
2001 Presidential
award for new
labor-
management
culture
2005 Wins Best
Foreign
Company
Award
2011 Market Share
No.1 in MPS (Managed Print
Services)
2014 Celebrates Fuji Xerox Korea`s
40 years anniversary
2015 Customer Survey
No. 1 for 15 years
Only 500 companies
Have more than 100 years of history
Among the top 2000 global companies
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Three Keys to the Success
Innovation 1.
Philosophy 2.
People 3.
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The World is Changing. If You Don’t Transform, You’re stuck.
1. Innovation
The World is Changing. If You Don’t Transform,
You’re stuck.
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History of Xerox is a History of Innovation.
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World’s First Plain Paper Copier
7 copies a minute
No wet chemicals
No sensitised paper
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Integrated Editing and Display
(Text, Graph, Sheet, Drawing)
Mouse
Multi Window
Drag &Drop
Icon
LAN
Network Service
(E-mail, file, authentication, Print)
The first integrated keyboard
mouse & graphic interface
World’s First Personal Computer
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World’s First
01 Things you might not know about Xerox
Ethernet a family of technologies for Local area networks(LANs) was developed at xerox PARX
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World’s First
02 Things you might not know about Xerox
(forensic DNA investigation)
CSI blue light
Technology is derived from Xerox imaging technology
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World’s First
03 Things you might not know about Xerox
Dry Inks
Gold & Silver
Industry’s First Production Printer Featuring Gold and Silver Dry Ink
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More Than 12,000 Active Patent
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04 Things you might not know about Xerox
Patent Xerox is awarded about 23 Patents per week
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Inspired by Chester Carlson
There’s always a simpler way
You don’t have to be an inventor to invent
Above all, excel at excellence
Never give up
Collaboration makes us stronger
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Carlson’s Legacy z
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1959
Leader in document Technology and services
Leading Enterprise for Business Process and Document Management
2015
Xerox’s Evolution
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Fuji Xerox’s Evolution
1962
Fuji Xerox’s Evolution
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1962
Business Challenges & Growth Trend of Fuji Xerox
2007
Fuji Xerox had achieved continuous growth by digitalization and colorization
We revamp current business strategy by globalization and solution & service.
1960’s
Launching Monopoly
1970’s 1980’s 1990’s 2000’s 2010’s
New Innovation & Globalization
Growth Trend Light Lens Copier
Digitalization
Colorization, Network
Market extension Digitalization Colorization Globalization&
SolutionService Service
2015 Today
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Outsourcing in Our Daily Lives
•Purchase washing machine & dryer
•Equipment cost + labor cost + time
•Depends on user’s use
• In your’s own way
Means
Procedure
Cost
Value
Washing Machine
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Leave it to the Professional (invisible from outside)
Leave it to the Professional (invisible from outside)
One dress shirt : 200yen (pay-as-you-go)
Benefit (a clean finish) is guaranteed
Service Laundry
Shop
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Document Outsourcing
Output Device
•Purchase MFP & Printer
•Equipment cost + Maintenance cost + Labor cost + Time
•Depends on user’s use
•Managed in user company’s ways (Maintenance / Consumables arrangement / Relocation / Payment etc.)
Means
Procedure
Cost
Value
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Leave it the pro (invisible from outside)
Leave it the pro (invisible from outside)
One print : xx yen (pay-as-you-go)
Benefit guaranteed (Agree on the benefits customers Require.
E.g. Maintain optimized print environment at enterprise-level)
Servicize
Document Outsourcing
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Definition of Outsourcing
“Don’t own a cafeteria: Let a food company do it.
Don’t run a print shop: Let a printing company do that.
It’s understanding where your real value added is and
putting your best people and resources behind that.
Back rooms by definition will never be able to attract your best.
We converted ours (backroom) into someone else’s front room
and insisted on their (printing company’s) best.
This is what outsourcing is all about.”
Definition of Outsourcing What does it mean to customer and us?
Customer’s Back Room is Our Front Room
Jack Welch, ex-CEO of GE
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LEADERS CHALLENGERS
VISIONARIES NICHE PLAYERS
COMPLETENESS OF VISION As of November 2014
AB
ILIT
Y T
O E
XEC
UT
E
Market Share Worldwide Managed Print and Document Services
(Source : IDC Worldwide and US Managed Print and Document Services and Basic Print Services 2012 and 2013 Vendor and Channel Shares July 2014, IDC # 249882)
Source: Gartner, “Competitive Landscape: Managed Print Services, Worldwide, 2013” 21 October 2013 Chart created by Fuji Xerox based on Gartner data.
Market Leadership of Xerox & Fuji Xerox
Source : Gartner "Magic Quadrant for Managed Print and Content Services“, November 2014
Xerox & Fuji Xerox
35.6%
other 5.1% D
4.8%
B 8.9%
E 11.8%
C 15.9% A
18.0%
29
Leader in “Magic Quadrant for MPS & Content Services”
(Source : Gartner "Magic Quadrant for Managed Print and Content Services" Ken Weilerstein, Elizabeth Kim, Sharon McNee 6 November 2014)
Xerox HP
Lexmark Ricch Canon
Konica Minolta
Kyocera Document Solutions
Toshiba
ARC
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What is your philosophy? What do you value most in your life?
2. Philosophy
What is your philosophy? What do you value most in your life?
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Philosophy
“Our business goal is to achieve better understanding among men through better communications.”
Joseph C. Wilson (1909~1971) Founder of Xerox Corporation
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So, what is communication? Why does it important?
Verbal, Online, Paper, Blackboard, Display, etc
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Whether documents are paper or digital, they’re necessary to help serve customers and drive business. Yet most companies don’t know how much time and money they spend on document processes and printing devices.
2-5%
Average total
revenue enterprises
spend on document
per year
64%
Documents that
are confidential
70%
Amount of the day
a typical worker can
spend processing
information
488hrs
Hours of productivity
wasted annually
waiting for printer
service and supplies
50%
Amount you could
save on power
by reducing your
printer fleet by 2/3
The Opportunities in Enterprise Document Process
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From our earliest days,
our purpose was never about making copies
but making it easier to share information.
Chester Carlson, the inventor of xerography,
had a vision of ‘making office work a little simpler,
a little less tedious and a little more productive.’
Making things simpler has always been in our DNA.”
Ursula M. Burns, Chairman & Chief Executive Officer
“
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Creating values with talented people
3. People
Creating values with talented people
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Good Company Concept
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Interesting Workplaces that Can
Demonstrate Creativity Employees who
Experience a Sense of Growth
Kind Consideration for
the Environment Contribution
to Local and Global Communities
Strong Contribution to Customers and Shareholders
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Good Company
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United Talents Management System
ALL-Fuji Xerox Talent Management System ALL Fuji Xerox
Rotation
Manager Pool
Manager Pool
Leader Pool
Leader Pool
Exchange Program
Talent Mgmt System
United Core Post (Appointments regardless of nationality)
United Core Post Pool One program
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Chances of Working Overseas
Fuji Xerox HQ, Tokyo Fuji Xerox Korea, Seoul Fuji Xerox R&D, Yokohama
Fuji Xerox China, Shanghai Fuji Xerox Singapore, Singapore
And many more...
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Chances of Working Overseas
In a creative and productive way
“Our business goal is to achieve better understanding among men through better communications.”
Joseph C. Wilson (1909~1971)
Founder of Xerox Corporation
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