copyright 1999 prentice hall 8-1 lesson 6.4 – merchandising copyright © 2014 by sports career...
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Copyright 1999 Prentice Hall
8-18-1
Lesson 6.4 – Merchandising
Copyright © 2014 by Sports Career Consulting, LLC
Merchandising
When the demand for licensed products is minimal, an organization may choose to handle their merchandising in-house
In-house Merchandising:
Refers to managing the merchandising process within the organization itself, rather than outsourcing or acquiring licenses
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Steps in the in-house merchandising process
Merchandising
1) Design the logo and slogan or tagline (if it is not already available)
2) Determine merchandise type, quality and quantity
3) Interview local merchants (vendors) and select the company that can best fit the organization’s needs
4) Determine distribution outlets
5) Train sales staff
6) Prepare on-site merchandising strategies
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
If an organization feels an in-house merchandising approach may not be the most
efficient strategy, they may choose to outsource the effort to a third party
MerchandisingLESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Outsourcing the merchandising effort
MerchandisingLESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
For example, last year the Big 10 Conference signed an exclusive five-year deal with sports retail vendor MainGate to sell merchandise for its football championship and the men’s and women’s basketball tournaments
Merchandising
Organizations maximize income through the sales of food and beverage and merchandise
On-site Merchandising:
Refers to the process of selling merchandise at the physical location of the event
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Four key considerations of on-site merchandising
Merchandising
1)The location of where the merchandise is being sold
2)The physical layout and appeal of where the merchandise is being sold
3)How well the sales operation is performed
4)The appeal of the merchandise or product itself
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Best practices for selling on-site merchandise
Merchandising
The heaviest traffic for merchandising is upon arrival and departure
Test marketing is important to ensure the effectiveness of a good or service
Training of sales personnel varies with the event
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Merchandising
Making merchandise available online opens up a new sales channel for a sports or entertainment organization to purchase related goods and services
Online Merchandising:
Refers to the process of selling merchandise on the Internet
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Online Merchandising
Merchandising
Organizations maximize income by providing a customized shopping environment and allowing consumers access to a wider variety of products and services
Global e-commerce sales surpassed $1 trillion in 2013
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Online Merchandising
MerchandisingLESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Overall, eMarketer estimates, US retail e-commerce sales will reach nearly $39 billion in 2013, up 56.5% over 2012 and almost triple the amount spent in 2011.
Online Distribution Methods
MerchandisingLESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Direct shipping to consumer
In-store pickup
Online Advantages
Merchandising
Easier to control inventory
Opportunity to offer exclusive merchandise
Opportunities to reach out-of-market consumers
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Reaching out-of-market customers
Merchandising
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
FIFA's Marketing Director Thierry Weil told Yahoo! in an interview: "The ecommerce platform is a vitally important component of our global licensing program. We have a great range of merchandise available and we want to ensure that accessibility to this range is optimal. The online store will give football fans worldwide the opportunity to own their very own piece of the FIFA World Cup."
Online Disadvantages
Merchandising
Security concerns in making transactions online
Potentially higher distribution (delivery) costs
Consumers inability to touch, feel or “test-drive” products before buying can be a deterrent and lead to higher return rates
LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
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LESSON 6.4
Branding & Licensing
Copyright © 2014 by Sports Career Consulting, LLC
Branding & Licensing
LESSON 6.4 REVIEW (ANSWERS)LESSON 6.4 REVIEW (ANSWERS)
1) Identify the four key considerations of on-site merchandising
Copyright © 2014 by Sports Career Consulting, LLC
1-The location of where the merchandise is being sold
2-The physical layout and appeal of where the merchandise is being sold
3-How well the sales operation is performed
4-The appeal of the merchandise or product itself