December 2013

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Case Study:

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How to:

From the Editor

In the Works

Creating Multiple Pick Tasks: New in Magaya Software Version 9.3

When you have many transactions such as Sales Orders, Cargo Releases or Shipments, your Magaya system can create many Pick Tasks easily by enabling you to create them all at once.

For example, if you have 200 orders to send out today, the sys-tem use certain criteria to group the orders into a smaller set of Pick Tasks for you in a new wizard that creates them all at once. You don’t have to create the tasks manually one by one.

This is ideal for companies that fulfill many small orders, such as an online store that has many customers who buy one item or just a few items. Instead of creating many Pick Tasks and sending the warehouse employee to the same location many times during the day, you can do one procedure that will enable the employee to move around the warehouse more efficiently. No more going back and forth to the same location to retrieve items.

We will also have a new option to assign a mobile location during picking so every item is accounted for during the pick process. That will be covered in next month’s “In the Works.”

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Our Talk With •Madeline Chatt of Caribex Worldwide

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Creating Pickup •Orders

View Profits by Customer

November 2013

Solidarity Warehouse and Packing Solutions

Welcome to the December Magaya Insider. December is a time for “Best Of” lists, so here are some of our highlights of what we brought you in 2013:

We introduced Magaya POD Mobile on the iPhone (April), •

Our user manuals are now available in Spanish (May), •

We connected Magaya with UPS via our Express Link plug-in (May), •

Updates to LiveTrack let your customers manage their passwords themselves (July), •

You can sell inventory in kits (August), •

Improved ways of handling containers (September), and other features from 9.0, 9.1, •and 9.2.

At the end of the year, it’s great to know how much profit you made. This month’s how-to provides some insight into what the profit reports in Magaya can tell you about the profits from your customers.

Our case study takes a look at Solidarity Warehouse and Packing Solutions of Houston and the services they provide to freight forwarders and others who ship project cargo and all kinds of freight.

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How Topage 2

Understanding Shipment Profits and Costs in Customer Reports

This article explains how the costs for the Houses are pro-rated from the Master.

For example, the Master for a shipment includes only one charge such as the ocean freight that you pay your provider (the carrier). Let’s look at an example to see how the software pro-rates the costs and displays them in the Profit report.

Let’s say the carrier charges you $0.50 per kilogram. This charge is in the Master.

You charge your customers $1.00 per kg by entering this in each House as Income. You do not enter a cost in the Houses.

The shipment has two Houses; one has 694 kg, the second has 510.29 kg.

House 1 weight: 694 kg

House 1 income: $694 ($1 x 694 kg)

House 2 weight: 510.29 kg

House 2 income: $510.29 ($1 x 510.29 kg)

The Profit screen in the Shipment does not show the costs in the Expense column:

The Profit screen shown above is available from the Profit button on the Shipment Tool-bar. The same information displays in the Liquidation screen, depending on your settings.

But the cost for each House does show in the Profit report’s Expense column:

Where does the system get this cost? It is pro-rated from the Master rate, which is $0.50 per kg.

The Expense is all the costs such as the freight, documentation, etc., that are pro-rated across the entire shipment.

This profit report was created from the Reports menu > Profit Reports > Profit by Cus-tomer Detail (Charges). It shows all the charges in the transaction. To view fewer details, select one of the other report options from the same menu. To change what data is displayed, how it’s sorted, or change the font, click the Configure button on the report screen toolbar. You can also save it, print it, or email it.

View Profits by Customer

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Apresentando! The video presentations for the Magaya Cargo System and the Magaya Supply Chain Solution are now available with Portuguese subtitles. Check them out on YouTube and share them with others:

Magaya Cargo System video:

https://www.youtube.com/watch?v=gdTi0iCq36w

Magaya Supply Chain Solution video:

https://www.youtube.com/watch?v=f1ZDE2ee0EM

New Video:The first video interview from the Air Sea Cargo Americas trade show in Miami, FL, is now online! Madeline Chatt, the Business Development Manager of Caribex Worldwide talks about using Magaya in their warehouse and the benefits of receiving orders directly into their Magaya system. Check it out:

http://youtu.be/9MjeakXohlc

Video Announcements

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New CustomersMagayaInsider

• Acres Trading Logistics & Shipping (ATLAS)

Ltd. Roseau, Commonwealth of Dominica,

Lesser Antilles

• Airgroup YVR, Surrey, Canada

• CGLI AGL Transportes Internacionais Ltda.,

São Paulo, Brazil

• Dualtec Cargo (Airport), Panama City, Panama

• EZ Ship Logistics, Miami, FL

• Fast Point, Miami, FL

• Heroshe, Houston, TX

• Jacobson Global Logistics, Inc., Kent, WA

• Lemon Logistics Corporation, Fort Lauderdale,

FL

• Madkem Logistics Inc., Brooklyn, NY

• One Way Logistics Provider, Porto Alegre,

Brazil

• Posey International Colombia, Colombia

• Posey International Mexico, Mexico City,

Mexico

• Prima Merchants, Miami, FL

• Ramps Logistic (Guyana) Inc., Port of Spain,

Trinidad and Tobago

• TGD El |Salvador, San Salvador, El Salvador

• TGD Guatemala, Guatemala City, Guatemala

• TGD Panama, Colon, Panama

• TGD Worldwide Inc, Zona Libre Colon,

Panama

• TRX Global Logistics, DF, Mexico

• TS International Transport Co., Ltd.,

Shenzhen, China

• Wen-Parker Logistics, Miami, FL

• Worldwide Autos LLC, Tampa, FL

Welcome to the following 23 customers who joined the Magaya Network in November 2013:(Roll your mouse over the names to see their location in the map)

Be sure to join us on our LinkedIn Group: The Magaya Network Community!

Click here to join now!

• EZ Ship Logistics, Miami, FL

• Fast Point, Miami, FL

• Heroshe, Houston, TX

• Jacobson Global Logistics, Inc.,

Kent, WA

• Lemon Logistics Corporation, Fort

Lauderdale, FL

• Madkem Logistics Inc., Brooklyn, NY

• Prima Merchants, Miami, FL

• Wen-Parker Logistics, Miami, FL

• Worldwide Autos LLC, Tampa, FL

In the United States

• Airgroup YVR, Surrey, Canada

In Canada

• TS International Transport Co., Ltd., Shenzhen, China

In China

• Dualtec Cargo (Airport), Panama City, Panama• Acres Trading Logistics & Shipping (ATLAS) Ltd. Roseau, Common-wealth of Dominica, Lesser Antilles • TGD El |Salvador, San Salvador, El Salvador• TGD Guatemala, Guatemala City, Guatemala• TGD Panama, Colon, Panama• TGD Worldwide Inc, Zona Libre Colon, Panama

In Central America & the Caribbean:

• Posey International Mexico, Mexico City, Mexico• TRX Global Logistics, DF, Mexico

In Mexico

• CGLI AGL Transportes Internacionais Ltda., São Paulo, Brazil • One Way Logistics Provider, Porto Alegre, Brazil• Posey International Colombia, Colombia• Ramps Logistic (Guyana) Inc., Port of Spain, Trinidad and Tobago

In South America

Putting the Puzzle Pieces Together with Specialty Packing and Storage

Solidarity Warehouse and Packing Solutions of Houston, Texas, provides value-added services to their customers such as freight forwarders who ship project cargo and more. The company has its own carpentry shop, and their employees have TWIC credentials to work in secure areas of the port.

,,,,We can build pallets and skids on site at the airport or the seaport. We go wherever our customers need us.

Josh Bowman, Solidarity Warehouse Traffic Manager

CASE STUDY: Warehousing, Packing, and Storage 3PLSolidarity Warehouse and Packing Solutions

In the logistics industry, you can choose what services you want to

offer, from full service to focusing on one specialty. Then you can

partner with others to complete the spectrum. Solidarity Warehouse

and Packing Solutions of Houston is true to their company slogan

“Helping you put the pieces together” by working with freight

forwarders who need storage and crating. Solidarity provides staff with

skills and TSA credentials to help their customers on site or at the port.

At their location in Houston, Solidarity has their own carpentry shop

and staff skilled in building a variety of crates, including vacuum pack

and shrink wrap services. Staff members also have Transportation

Worker Identification Credential (TWIC) certification so they can enter

secure areas and work at the Port of Houston or the CargoCenter of the

Bush Intercontinental Airport as needed.

When a customer of Solidarity’s sends cargo directly to the port instead

of to Solidarity’s warehouse, Solidarity can send staff there to serve

the customer’s needs. At the port, if an item needs a special pallet built

to make the item forklift accessible so it can be loaded, Solidarity can

do it. If a tractor needs the glass of the cabin boarded up to protect it

during transit, they do it before it’s loaded.

According to the Houston Port Authority, the Port of Houston handles

65% of the break bulk and project cargo in the U.S. and 70% of all

containerized cargo in the Gulf of Mexico. With so much project cargo

going through this port, it makes good business sense to offer services

tailored to this sector. Solidarity fills this need daily. “We go wherever

our customers need us,” said Traffic Manager Josh Bowman. “It’s an

example of the value-added services we offer.”

Warehouse Management OfferingsFor customers who need someone to receive and store their

cargo, Solidarity provides warehousing services. They record and

photograph every item and send notifications to the customers

every step of the way. They use their Magaya software for receiving

items and sending cargo updates to their customers.

When Solidarity’s Traffic Manager, Josh Bowman, first evaluated

software for the business, he selected the Magaya Warehouse

Management System. It fulfilled their needs in the warehouse,

from receiving items, printing bar code labels, handling the

income and cost charges, and providing real-time updates to the

customers.

As the company grew and new customers were referred to them

by existing customers, Solidarity needed to add more services

such as managing Purchase Orders. Mr. Bowman talked to Magaya

and learned that he could upgrade their WMS to the Magaya

Supply Chain Solution and retain all their data. Now they handle

the PO’s for the customer in addition to providing all the WMS

services they had before.

Another requirement Solidarity needed from software was the

flexibility to accommodate their work processes. “Other programs

I looked at required certain fields be filled in to complete a

warehouse receiving transaction. Magaya is more flexible,” Mr.

Bowman said. “We can get the cargo received with very little

information and add more details later as the customer sends

them. It gets the cargo checked in quickly while maintaining

accuracy.”

The flexibility of the software also gave them the option to

customize the receiving labels and other documents according to

their needs.

“We wanted a label for our Job jackets that showed the customer

name and date. We contacted Magaya who made a custom label

for us with the details and our logo.” They also customized the

Warehouse Receipt with the logo and added a custom field.

At a GlanceSolidarity Warehouse and Packing Solutions http://www.solidarityws.comIndustry Warehousing, Packing, and Storage 3PLSolution Magaya Supply Chain Solution, Transaction Tracking, Track2Go

Solidarity is a third-party logistics company (3PL) that also provides cross docking,

packing and crating services. Located in Houston, Texas, many of their clients are freight

forwarders who ship freight for the oil industry. They also have staff with the credentials

to enter secure port areas to work on customer projects such as building specialty skids

and pallets for loading oversized or unusual cargo.

Solidarity Warehouse and Packing Solutions

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© Copyright 2013, Magaya Corporation. 786. 845. 9150 info@magaya.com magaya.com

are oil field equipment going overseas and other project cargo. Other

types of freight they ship include vehicles, personal effects, and

electronics.

During the cargo receiving process, they take photos of the cargo at

every stage: when it arrives, when they build a pallet or skid for it, and

later when it is sent out. “Our customers have gotten used to this level

of constant communication,” Mr. Bowman said.

The accounting department adds charges to the Warehouse Receipt

for the packing and crating. Those charges are then converted into

Invoices. All the bills from the trucking companies are compared

with the charges in Magaya. Patrice in Accounting said she uses the

reporting features in the software to see open invoices, aging accounts

and what is unpaid. When Solidarity was first considering the software,

she viewed the video tutorials online to see the accounting features

to ensure it would meet their needs. She said the software is similar to

what she used previously, which made it easy to learn. “It’s easy to work

with and is user friendly. It has not been painful,” she said.

Other reports Solidarity makes include weekly reports for customers to

keep them informed about what was shipped out and what’s on hand.

One customer wanted to know how many containers were needed to

ship all the items needed for one rig. Mr. Bowman looked through the

report menus and found the Commodity List offers a variety of reports

related to operations as well as the financial reports.

The reporting and communications features are some of the features

they like, said owner Kye Krus. “We pride ourselves on keeping the

customer informed about their cargo every step of the way. Our

customers have grown to like that service we provide. The notification

tools in Magaya make it easy for us to keep our customers in the loop.”

“Sometimes the customer is not the shipper, so we don’t want to

put their name in the Shipper field. Now have a new field to select

the customer name from our list. We also added a date field into

our shipping documents to show the last day the customer has for

free storage.”

When cargo is released from the warehouse, Solidarity creates

the documentation by using the Outgoing Shipment part of the

software which has a list of document templates built in. “We can

select any kind of document we want and the data gets filled in

automatically,” he said.

They also created a document for their release process. “We

created a document called ‘Release to Pack’ which gives

instructions to our warehouse staff about how to pack and crate

items. Then we update the document when the job is complete

with the new dimensions of the crated item and the name of the

person who signed off on it. Then I send the revised document to

the customer.”

Keeping Customers and Staff InformedSolidarity uses the email notification feature in Magaya software to

email the Warehouse Receipts via a link to the customer. “I like the fact

that we only have to send the customer one email because the link

connects to the latest information,” Mr. Bowman said. “They can use

the same link throughout the day or week to see the latest details on

their cargo. They know when their shipment went out and who picked

it up and all the items in the shipment.”

“Some of my customers are using the smart phone app to see their

cargo, but we also use it,” he said. The Track2Go app works with the

Transaction Tracking feature. “It helps us because we use it while we’re

walking around inside the warehouse. We just enter the Warehouse

Receipt number into the app, and we can see the cargo details. We

don’t have to walk all the way back to the office and look it up on the

PC,” he said. “The office is pretty far away. We’re always looking for

ways to make our job easier and keeping our customers informed.”

Solidarity has one warehouse for air freight cargo and another for the

ocean freight and the carpentry shop. The total business is about 60%

exports, about 40% imports, with some occasional domestic shipping

within the US. Many of the imports arrive from Spain and Austria and

include stainless steel pipes and bars for oil drilling. Most of the exports

Solidarity Warehouse and Packing Solutions