0 to acquired in 6 steps - new york hubspot user group

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0 to Acquired in 6 Steps An AlchemyAPI Case Study Sonya Hansen Program Director, WW Demand Gen

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Page 1: 0 to Acquired in 6 Steps - New York HubSpot User Group

0 to Acquired in 6 StepsAn AlchemyAPI Case Study

Sonya HansenProgram Director, WW Demand Gen

Page 2: 0 to Acquired in 6 Steps - New York HubSpot User Group

SONYA HANSEN@sonya_hansen

Past lives include: • VP of Marketing, AlchemyAPI (now IBM)• Customer Marketing, inContact (NASDAQ:

SAAS)• Sr. Manager, Field Marketing, Rally

Software (now CA Technologies)

Page 3: 0 to Acquired in 6 Steps - New York HubSpot User Group

Long Story Short…Goals• Trial Users• Generate Revenue• Attract a Buyer

Challenges• Accelerate lead gen & funnel flow• Improve lead-to-sales process• Better segmentation• Reduce time-to-market• Improve visibility• Demonstrate market leadership

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4

How we went from 0 to acquired in 6 stepswith inbound

Page 5: 0 to Acquired in 6 Steps - New York HubSpot User Group

S l o w down to speed up

Page 6: 0 to Acquired in 6 Steps - New York HubSpot User Group

Aligntocompanygoals

Performamarketingaudit

Knowyourbuyer

Start!

Testyourjourney

Reviewandoptimize

1

2

3

4

6

5

6 Steps

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Step 1: Align to company goalsWhy do you exist?What is the end goal?What value do you provide? Who are your customers? What do they want?

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Get Started with a Focus Canvas

• Timeframe• Our Meaning Beyond Money• Why We’re Different• The Value We Provide• What We’re Trying to Accomplish• Who Our Customers Are• How We’re Helping Them• What’s Important Now

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Step 2: Perform a marketing auditWhat drives people to your company now? Which tactics are performing best? Worst? What’s missing completely?

Page 10: 0 to Acquired in 6 Steps - New York HubSpot User Group

credit:marekuliasz/Shutterstock

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Step 3: Know your buyerLeverage your current customer listUse social mediaDon’t spend too much time on this!

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becomes

Research from:• Current customers• Analyst reports• Linkedin profiles• Customer interviews• Trial user

demographics• And more…

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Step 4: Start!Pick something. Content, nurtures, anythingGet your marketing automation on point. Don’t do it all yourself. You don’t scale.

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Build Thought Leadership to Generate Leads

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Use Marketing Automation to Your Advantage

Tips & Tricks• Have a plan• Include your whole company• Take the time to do training• Pick one campaign to start• Learn by doing

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Step 5: Test your journeyConnect the dots. Think like your customer.Test, test, test.

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How Inbound Works

Sentiment analysis api

Developer Brandon wants to understand how consumers feel about his company. He Googles it.

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Search Online

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Brandon tries the demo and gets a free trial.

Grab that Lead

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Leadwithcontentthatteaches.Nurture to MQL

DeveloperBrandon

NoFluff!Practical,howtocontent.

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Pass to sales

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Step 6: Review and optimizeIf it can’t be measured, it didn’t happen.

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Inspect and Adapt

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+

Results• 90% faster go-to-market• 20% increase organic traffic• 1 week HubSpot ROI• 2 week blog migration• 64 new workflows in 6 months• 90,000 trial users• Acquired by IBM in Mar 2015

Page 25: 0 to Acquired in 6 Steps - New York HubSpot User Group

Aligntocompanygoals

Performamarketingaudit

Knowyourbuyer

Start!

Testyourjourney

Reviewandoptimize

1

2

3

4

6

5

6 Steps

Page 26: 0 to Acquired in 6 Steps - New York HubSpot User Group

SONYA HANSENFollow me on Twitter:@sonya_hansen

Connect on Linkedin: https://www.linkedin.com/in/sonyahansen56

Email me:[email protected]

Page 27: 0 to Acquired in 6 Steps - New York HubSpot User Group

Step 1: Align to your company’s goals• Moz Blog: How to Align Your Entire Business with Your Marketing Strategy

Step 2: Perform a marketing audit• Hubspot Blog: How to Run a Simple Audit to Fix the Gaps in your Marketing• Hubspot Download: The 3 Step Marketing Audit• Hubspot Template: SWOT Analysis Cheat Sheet

Step 3: Know your buyer• Hubspot Blog: How to Create Detailed Buyer Personas [Free Template]• Hubspot Webinar Series: Marketing Personas That Tell a Story

Step 4: Start• Hubspot Blog: Editorial Calendar Templates

Resources

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Resources

Step 5: Optimize the journey• Kissmetrics Blog: How to Optimize your Site for Every Stage of the Buying Cycle• MarketingLand Blog: How to Optimize your Content for Each Step of the Buyer’s Journey

Step 6: Inspect and adapt• Marketo: The Definitive Guide to Marketing Metrics and Analytics• Check out:

• Google Analytics• Kissmetrics• Heap Analytics