001 key aspects of communication
TRANSCRIPT
Arslaan Ghauri
COMMUNICATIONIN THE WORKPLACE
Lesson Objectives; to understand and explain what ‘Communication’ means (using pictures)
to identify and describe the main forms of Communication in the workplace
to organize the different types of Communications using workplace examples
Question: What is Communication?
Communication
?
Activity 1
?
??
? ?
?
? Listening
Conversation
Telephone call
Presenting
Giving information Speaking
Understanding
Sending messages
Question: What is Communication?
Answer: Communication is about giving and receiving information to understand each other
Question: What is Verbal Communication?
Verbal Communication
? ?
?
???
?
? Activity 2
Question: What is Verbal Communication?
Answer: Verbal Communication is about giving and receiving information using speech, writing, video, telephone and other types of media
Question: What is Non-Verbal Communication?
Non-Verbal Communication
? ?
?
???
?
?Activity 3
Question: What is Non-Verbal Communication?
Answer: Non-Verbal Communication is about giving and receiving information using wordless clues. Such as; body language, gestures, sign language and facial expressions
Verbal Communication
Non-Verbal Communication
Activity 4
Speech Written Presentation
Facial expressions E-mail messages
Body language Telephone conversations
Eye contact Video Gestures Letters Appearance Posture
Sign language
Television Movements
Use the table to sort the different types of Communications in their correct groups.
Verbal Communication Non-Verbal Communication
Written Facial expressions Speech Body languageE-mail messages GesturesTelephone conversations Posture
Television Appearance Video Movements Presentation Sign language
Letters Eye contact
Check your answers…
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri
Arslaan Ghauri