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Company Snapshot

Offices World Headquarters in Dallas, Texas

European Headquarters in London, England

Technical Center of Excellence in Falls Church, Virginia

Rapidly Growing Customer Base 40+ Countries on six continents

United States, Europe, Asia, Australia, Mexico, South America and South Africa

Pioneered Several Industry “Firsts” Customer-controlled networking

VPLS

global Ethernet WANS

3 Global Network Operations Centers Dallas, Texas; Falls Church, VA; London, UK

MASERGY is the leading provider of QoS-based, customer-controlled network services specializing in real-time application

performance across converged enterprise networks.

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BroadcastingBroadcastingBroadcastingBroadcasting

ManufacturingManufacturingManufacturingManufacturingFinancial ServicesFinancial ServicesFinancial ServicesFinancial Services

World Class Customers

Health CareHealth CareHealth CareHealth CareRetailersRetailers RetailersRetailers

ServicesServicesServicesServices

LegalLegalLegalLegal

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Delivering Value

MPLS (Multi Protocol Label Switching) Differentiated classes of service

Guaranteed application performance (QoS)

Multiple applications over a single connection/network

Greater flexibility and control of your WAN

Significant cost reductions

MASERGY is unique in that it extends QoS across the local access loops!

MASERGY is the only provider in the market offering customer-controlled IP/MPLS WAN services

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Customer-controlled IP-based MPLS network separates all traffic according to customer requirements, and enforces

those priorities end-to-end.

Solution:MASERGY IP/MPLS Network

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SLA HighlightsService Availability

99.999% 99.999% USA (cont.) 99.999% Europe 99.9% Asia Pac 99.75% Rest of World

Latency Latency Metrics Guaranteed per Route, HUB to HUB

Packet Delivery Normal Plane = 99.9% Priority Plane = 99.9% Critical Plane = 99.99% Voice Plane = 100%, in sequence Video Plane = 100%, in sequence

Jitter (Voice & Video): < 5ms

Fast-Failover (Voice & Video): < 1 Sec

Proactive Customer Notification: < 5 Minutes

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Transport Product Overview

Public IP Private Link

Private IP VPLS

- Internet Access

- Ease of IP routing

- End-to-end QoS

- All Service Planes

- Fully Meshed

- FR DLCI interface

- Layer- 2 Security

- End-to-end QoS

- All Service Planes

- RFC 2547bis based- Ease of IP routing- Layer 2 Security- All Service Planes - Fully Meshed- Private

- Layer 2 point to Multipoint

- Extended LAN Service

- Ethernet WAN

- Protocol Independent

Virtual Private LAN Switching product provides a true layer two, switched virtual private networking service based on the Internet Engineering Task Force (IETF) lasserre-vkompella-ppvpn-vpls-03 draft ([VPLS])

Intelligent TransportIntelligent Transport

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Intelligent Transport Virtual Connections Options

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Public and Private Networks

1010

Masergy MPLS

Private IP VPNInternet

FirewallVideo

HQ

Ethernet Switch

Router

Video

Ethernet Switch

Branch

Video

Region

Ethernet Switch

T3

T3

T1

T1

T1

Video

Ethernet Switch

Branch

MIB MIB

MIB

… MPLS Intelligent Transport Routerless OfficeALL Routing can be outsourced

Masergy Intelligent Bridge– Transparent to Customer– Converts Ethernet/Serial and vv

Default Gateway– Masergy router in the cloud, or– Customer Ethernet switch

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Product Overview

Control Products

Service Control Center

Network Analyst

Application Products

inCONTROL Voice

inCONTROL Video

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inCONTROL VoiceToll Grade Voice IP TransportService Level Guarantees

100% Packet Delivery 100% Packet-in-Sequence <5ms Jitter <1sec Fast Failover

Voice VPN Services SIP-Compatible Call Completion

On-net to On-net On-net to PSTN

Customer Defined Numbering Plans

Call Blocking Call Compression

G.729 – 30k G.711 – 80k

SCC Management of Voice Create and Modify Dial

Plans Manage Bandwidth View Call Detail Reporting View Traffic Statistical Data

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inCONTROL Video

Service Level Guarantees• 100% Packet Delivery• 100% Packet-in-Sequence• < 5ms Jitter• <1sec Fast Failover

SCC Management of Video•Move, Adds, and Changes•Modify Bandwidth •View Traffic Statistical Data

inCONTROL Video is a premium grade of IP bandwidth specifically engineered to guarantee the delivery of real-time video with true TV quality at all times, under all network conditions.

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Unique Systems Capabilities: Service Control Center

360 degree account view for MASERGY customers Comprehensive integrated web portal Detailed data usage graphing and reporting Unprecedented list of real-time customer-control

features:– Change bandwidth tiers and CSIR

– Provision phone numbers and voice features

– Provision entire services such as point-to-point links

– And many more

Customers can make changes themselves instead of calling, ordering, and waiting….

Service Control Center Demo

1515 Masergy Confidential - 2004

Service-Embedded Network Management Service-Embedded Network Management CapabilitiesCapabilities

Granular Traffic Management Statistics (Top Talkers)• By application• By port• By IP Address• By protocol• By QoS plane

Management Reporting• Minutes to Months• Top talkers• Performance against SLAs

By Applications

By Port

By IP Address

1616 Masergy Confidential - 2004

Embedded Network ManagementEmbedded Network Management

Advantages:

• It’s already there … just Turn It ON!

• Bandwidth tax … Zero

• Labor tax … Zero

• Automatically, fully integrated

• No appliances, software & equipment to buy, test, deploy or maintain

Disadvantages:• not available from your current

provider

• Router tax … Zero

• Latency tax … Zero

• Always available