1 deficit reduction project human services department august 22, 2007
TRANSCRIPT
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Deficit Reduction ProjectDeficit Reduction Project
Human Services Department Human Services Department
August 22, 2007August 22, 2007
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PresentationPresentation
• Background
• The Project
• Architecture/ Security/ Backup & Recovery
• Governance
• Dependencies/ Consequences/ Risk Mitigation Strategy
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BackgroundBackgroundChild Support EnforcementChild Support Enforcement
HSD CSED provides case management, legal services, support order enforcement, collection and disbursement of child funds for their clients.
The Child Support Enforcement Division (CSED) of the Human Services Department (HSD) accepts applications from the general public, clients of the Income Support Division (ISD) of HSD, and referrals from Children, Youth and Families Department (CYFD).
After a support order is obtained, CSED further provides enforcement, collection and disbursement of child support payments from Non-custodial parents (NCPs) to Custodial Parents (CPs).
During SFY ’07, CSED collections exceeded $95 million last year.
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Federal Oversight of CSEDFederal Oversight of CSED
The Administration of Children and Families (ACF) and more specifically, the federal Office of Child Support Enforcement provide oversight to all the state child support programs.
HSD is responsible for sending three annual reports to ACF (OCSE-157, 396A, and 34A) and an Annual Planning Document (APD)
HSD must also participate in an annual Data Reliability Audit by ACF
HSD is also subject to a biannual IRS Security audit.
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Information Technology for CSEDInformation Technology for CSED
HSD DoIT provides maintenance and application support for CSED via the Child Support Enforcement System (CSES)
The system consists of two platforms:• MVS mainframe, DB2 databases, CICS on-line
environment using COBOL generated by the CA Gen development tool
• Intra and Inter net applications for CSED personnel, CPs, NCPs and employers who need to exchange information with the program and with CSES.
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Deficit Reduction Act of 2005Deficit Reduction Act of 2005(DRA)(DRA)
• In February of 2006 the federal government passed the DRA of 2005.
• In that federal bill there were various optional and required items affecting the state agencies providing human services that were due for implementation October 1 of 2007, 2008, and 2009.
• Optional requirements for October 1, 2008 were then legislated in the New Mexico session spring 2007 under HB 342 Section 5 and funded by HB 2 Chapter 2, Section 5 Item #59.
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Purpose of the DRA ProjectPurpose of the DRA ProjectPurpose:
Request for HSD funding for project related to federal Deficit Reduction Act of 2005 (DRA) mandated by State of New Mexico under HB 342 and funded by HB 2 Chapter 28, Section 5, Item #59.
• HB 342 and HB 2 require changes to both CSES and the computer system that supports the Income Support Division of HSD, ISD2.
• Changes to the ISD2 system are much less significant than those to CSES, therefore, further details on schedule and planning for the ISD2 changes will be available at a later date.
• Revisions to the CSES system are extensive and require a immediate start date.
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Project Impact Project Impact Benefits• CSED clients currently on ISD Temporary Assistance for
Needy Families (TANF) will receive approximately $4,000,000/year in additional funds that will not affect their TANF benefits.
• Federal participation is available for the pass through at 66% and the project costs.
• ISD2 will gain approximately $400,000/year due to discontinuance of $50 state-funded disregard.
Costs• CSED will lose $1.3 Million/ year for the state share of
assistance reimbursement. During SFY 2009 the loss will only be incurred for six months.
• One-time cost of this project of $1,131,400.
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Scope of CSES/ISD2 DRA ProjectScope of CSES/ISD2 DRA Project
• DRA of 2005 FFY ’08 and approved by HB 342 and funded by HB 2– Increase the pass through from $50 to $100 for a
case with one child and $200 for a case with two or more children for current TANF clients who also are Child Support Enforcement clients
– This pass through is not to be counted as income for the TANF client
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Project Scope SummaryProject Scope SummaryCSES ISD2
System Revise distribution engine of the CSES system to accommodate the change in pass through
To be determined
Function Provide the ability to pass through either $100 or $200 to current TANF recipients while obtaining the FPP for that pass through.
To be determined
Tasks Clean up development environment.
Design, code, test and implement the system revisions.
To be determined
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Compliance ScheduleCompliance Schedule
• Federal DRA specifies that the pass through can be implemented as early as September 30, 2008.
• Due to other system requirements, CSES needs to finish the bulk of their system revisions by September 30, 2007
• Due to other program requirements, ISD2 changes need to be completed by November 5, 2008
• HB 342 requires that all changes be completed January 1, 2009
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IT Project DeliverablesIT Project Deliverables
• IV&V• Revision of the development environment and
upgrade to the development software• System design• Coding• Unit and String testing• System testing• User Acceptance Testing (UAT)• Close Out Process
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IT BudgetIT Budget• Total Cost of Changes:
– $200,000 for Environment prep and IV&V• FPP = $132,000• State share = $ 68,000
– $793,704 for CSES revisions • FPP = $523,844.64• State share = $269,859.36
– $137,696 for ISD2 revisions (FFP currently unavailable)
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Approvals ScheduleApprovals Schedule
• PCC August 22, 2007 for initial and implementation phases
• Close out for project: November 5, 2008
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Project TimelineProject Timeline
Aug-07 Nov-08
Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08
8/29/2007 - 10/15/2007Prep CSES
Development Environment
(External Resources)
8/15/2007 - 10/15/2007Design CSES ChangesHSD DoIT Resources
10/1/2007 - 6/30/2008CSES Code, Test by(External Resources)
8/1/2008 - 11/5/2008Start Design, Code
ISD2 Changes
8/29/2007 - 10/15/2007PCC Initial Phase
10/16/2007 - 11/5/2008PCC Implementation Phase
10/1/2007 - 6/30/2008External Development Team for CSES
6/30/2008 - 11/5/2008HSD DoIT CSES Team
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Governance StructureGovernance Structure
Steering Committee
Chairperson
HSD CIO DOIT Representative CSED Director ISD2 Director
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CSES Web Development
VacantTech Team Bureau
Chief
(1) DBA(1) Batch Specilist1 Web
Progranner
Analyst
Web Bureau Chief
CSES DRA Project Organization
CSES Tech Support
Application Bureau Chief
Other Application
Development Personnel
CSES Mainframe Development
Quality Control Bureau Chief
(4) CSES QA Analysts
Other QA Personnel
CSES QA Support
Case Analyst Legal Analyst Financial Analyst
(1) Snr Progrmmer
(1) Snr Programmer
(4) Programmers(4) Vacant
Programmer Postions
Project Management Bureau Chief
CSES Information Technology
Project Manager
Deputy Bureau Chief
(1) Snr Programmer
Other Technical Support
Personnel
Contractors
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Implementation PlanImplementation PlanProject will utilize Standard Process for all Revisions:• Move code to the User Acceptance Testing (UAT) after
System Test has been completed• Program (CSED/ISD) performs UAT and signs off on
changes• Project Management holds a pre-release meeting with all
involved parties• HSD DoIT QA provides draft pre and post migration
checklists and CSED/ISD signs off• Team agrees to production migration • HSD DoIT Tech team migrates code in non-production
hours• Any post-production tests are completed• CSED/ISD signs off on the completion of the changes
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Architecture, Security, Backup and Architecture, Security, Backup and Disaster RecoveryDisaster Recovery
The following will not be altered as part of this project:
• Architecture
• Security
• Backup and Recovery Strategy
• Hosting Strategy
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Raton CSED/ISD
Tierra AmarillaISD
Espanola ISD
TaosCSED/ISD
ShiprockCSED
Crownpoint ISD
Bernalillo ISD
Albq Courthouse
Belen ISD
Socorro ISD
T or C ISD
Silver City CSED/ISD
Lordsburg ISD Deming
CSED/ISD
Las Cruces - ISD SUMMIT
Anthony ISD
Alamogordo ISD
Ruidoso ISD
Hobbs CSED/ISD
CarlsbadISD
Artesia ISD
Roswell ISD
Portales ISD
Clovis ISD/
CSED
Tucumcari ISD
Santa Rosa
ISD
Moriarity
ISD
Las Vegas CSED/ISD
Clayton HSD
HSD Frame T1 circuits
56kb Framecircuits
Social Security DDS Bank of America DDS
ACS FrameJP Morgan EBTPolicy Studies
Northrop GrumanLockheed Martin
HSD NETWORK 7/01/07
Texas
Conneciton - 1
Vendor Frame Relay Cloud
Contractor circuits
Internet circuits
GSD Internet Service
Farmington-ISD
Grants ISD
Gallup - ISD
HIPAA
ATM circuits OC3 HSD
PittsburghHIPAA
SANTA FEFEMA
Emergency Management
Center – Disaster Recovery
ATM T1 circuits
HSD ATM/FRAME
Cloud
Gallup - CSED
Farmington-CSED
Las Cruces -
ISD UTAH
Las Cruces -
CSED
Roswell CSED
Roswell QA
Albq. Commodities
Albq. NE ISD
Albq. NW ISD
Albq. SE ISD
Albq. SW ISD
Albq. CSED North Albq. CSED South
Albq. EBT
SANTA FEPSMALBq.
Cutler
SANTA FEGSD SIMMS
SF Pollon
SF Warehouse
SF CSED/ISD Office
ATM DS3 circuits
Albq. NW DoIT
Los Lunas ISD
SF Behavioral Health
HIPAA Test
SF TrainingSF Test
MAD/ACS SIIS
HIPAA
Works
Albq. QA
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SecuritySecurity• CSED office operations and the entire electronic
network that supports CSES are subject to a bi-annual IRS security audit. CSES is in good standing with the IRS auditors at this time.
• DoIT maintains the security for the mainframe and all the transactions in and out of the mainframe
• HSD Systems Operations Bureau (SOB) maintains security for all other components
• Potential users of the CSES system must submit a security form, signed by their Bureau Chief, to gain access to the CSES system.
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Backup/Disaster RecoveryBackup/Disaster Recovery• DoIT is responsible for backup and recovery plans and
processes for the CSES mainframe programs and data. Plan and processes are documented and maintained by DoIT.
• HSD DoIT is responsible for backup and recovery plans and processes for servers located at San Miguel Plaza. Plan and processes are documented and maintained by HSD DoIT.
• HSD DoIT Data Management Bureau is responsible for scheduling daily backup jobs for the production DB2 database.
• A documented process exists for all source and object code configuration management for the mainframe CSES application. These procedures are audited by HSD DoIT QA.
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Hosting StrategyHosting Strategy
• Department of Information Technology is currently responsible for hosting the CSES system on the MVS1 mainframe.
• Code generation is supplied by CA Gen software
• Database is DB2
• On-line screens use CICS
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Dependencies/ Consequences/ and Dependencies/ Consequences/ and Risk Mitigation StrategyRisk Mitigation Strategy
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Project DependenciesProject Dependencies
• Department of Information Technology must upgrade Operating system of the MVS1 mainframe from version 1.4 to 1.7 as early as possible in Fall of 2007.
• Experienced CA Gen coders/testers must be on-site by October 1, 2007 according to the present Rough Order of Magnitude (ROM) in order for the project to be finished on time.
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ConsequencesConsequences• $340,000/month will not be distributed to HSD clients• CSES and ISD2 and consequently CSED and ISD will
not be in compliance with state and federal statutes.• Increased maintenance fees for CA Gen if the new
version is not installed before 12/31/07• If CA Gen is not upgraded before the coding is complete
for the CSES DRA revisions, all code will have to be completed retested under the new CA Gen version before release.
• Funding for the CA Gen upgrade, the external resources, and the environment clean-up expire June 30,2008.
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Risk Mitigation StrategyRisk Mitigation Strategy
• Weekly and monthly status reports to ISD/HSD Senior Management
• Communications between HSD DoIT, CSED and ISD to provide coordination
• Communications between HSD DoIT and the Department of Information Technology regarding the planned mainframe upgrades the accompanying schedule for implementation
• IV&V reporting direct to ISD/HSD management• Issue escalation mechanism to the Steering
Committee
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Multi-Division CoordinationMulti-Division Coordination
• For the pass through to be successful CSED and ISD will need to coordinate on a limited amount of joint testing.
• All other changes the two divisions have to make are independent in design and implementation.