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GivingSpace GivingSpace Microphilanthropy Microphilanthropy

ProcessingProcessing

Tom Munnecke Tom Munnecke Munnecke@stanford.eduMunnecke@stanford.edu Sanjay Bhargava Sanjay Bhargava sbh@stanford.edusbh@stanford.edu

Visiting ScholarsVisiting ScholarsDigital Visions ProgramDigital Visions Program

Stanford UniversityStanford University (858) 756 4218(858) 756 4218

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DesignersDesigners

• Tom MunneckeTom Munnecke– Asst. VP, Science Applications International CorporationAsst. VP, Science Applications International Corporation– One of lead architects on VA and DoD hospital One of lead architects on VA and DoD hospital

information systems, largest in the worldinformation systems, largest in the world– Founder, Founder, www.GivingSpace.orgwww.GivingSpace.org

• Sanjay BhargavaSanjay Bhargava– VP, Citibank (India, Thailand, USA)VP, Citibank (India, Thailand, USA)– VP, PayPalVP, PayPal– Designed back-end processing for PayPalDesigned back-end processing for PayPal

• Others from GivingSpaceOthers from GivingSpace– Jan Hauser, David Ellerman, Heather Wood Ion … Jan Hauser, David Ellerman, Heather Wood Ion …

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GoalsGoals

• Efficient, low cost transfers of fundsEfficient, low cost transfers of funds• ““End to End” network design of donation End to End” network design of donation

packets based on Internet modelpackets based on Internet model• Integrate physical and social networksIntegrate physical and social networks• Photo-exchange to personalize, audit Photo-exchange to personalize, audit

transactiontransaction• Donor instructions and feedback via web Donor instructions and feedback via web

and emailand email• Built-in reputation system Built-in reputation system • Less than 5% transaction fee, any size Less than 5% transaction fee, any size

transactiontransaction

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Basic ModelBasic Model

• Donor makes PayPal donation and Donor makes PayPal donation and instructions, personal photo via web page.instructions, personal photo via web page.

• GivingSpace transfers to Trustee’s account GivingSpace transfers to Trustee’s account (NGO or other local organization)(NGO or other local organization)

• Trustee gets email, withdraws donation Trustee gets email, withdraws donation with debit cardwith debit card

• Trustee follows donor’s instructionsTrustee follows donor’s instructions• Trustee takes photo of delivery of donation, Trustee takes photo of delivery of donation,

including the donor’s letter photoincluding the donor’s letter photo• Donor rates trustee’s performanceDonor rates trustee’s performance

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Packet ModelPacket Model

Donor Chain of Trust Recipient

Scalable Trust

System

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Donor’s offerLetter, photo

PayPal Deposit(Checking Acct)

GivingSpaceMaster Account

IndividualTrustee Accounts

Trustee Withdrawal

via Debit Card

DonationTrackingDatabase

Instructions,Queries,EvaluationsReal-time

TrackingInfo

Recipient

Personalphoto

Donor gets email with photo of his letter and gift being delivered, including his original photo

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Making DonationMaking Donation

• Donor finds web pageDonor finds web page• If not already registered, signs up with PayPal If not already registered, signs up with PayPal

(checking account linkage earns $5 bonus which (checking account linkage earns $5 bonus which may be used for first donation)may be used for first donation)

• Chooses opportunity, Optionally submits photoChooses opportunity, Optionally submits photo• Reviews transaction, costsReviews transaction, costs• Commits to donationCommits to donation• Gets receipt from PayPal, tracking URLGets receipt from PayPal, tracking URL• Gets photo confirmation of gift being delivered, Gets photo confirmation of gift being delivered,

with original donor letter in the image.with original donor letter in the image.• Rates all participants in the chain of trustRates all participants in the chain of trust• All costs are visibleAll costs are visible

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Adding New TrusteeAdding New Trustee

• Trustee must have access to email, Web, Trustee must have access to email, Web, digital camera, and ATMdigital camera, and ATM

• Registers via web pageRegisters via web page• GivingSpace accepts, opens trustee accountGivingSpace accepts, opens trustee account• Mails Debit card to TrusteeMails Debit card to Trustee• Trustee registers card, PIN via webTrustee registers card, PIN via web• GivingSpace opens up cardGivingSpace opens up card• Trustee is listed on GivingSpace web site as Trustee is listed on GivingSpace web site as

acceptable trusteeacceptable trustee• Trustee lists opportunities to giveTrustee lists opportunities to give

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Photo ExchangePhoto Exchange

• Personalizes donation, thank you notePersonalizes donation, thank you note• Overcomes language, literacy barriersOvercomes language, literacy barriers• Provides positive reinforcement of giftProvides positive reinforcement of gift• Provides audit trailProvides audit trail

• Still an issue about “cut and pasting” imagesStill an issue about “cut and pasting” images

• May include cryptographic bar codeMay include cryptographic bar code• Donor purchases of photos could pay for Donor purchases of photos could pay for

digital camera, Internet costsdigital camera, Internet costs– Could create local “photopreneurs”Could create local “photopreneurs”