1 oracle applications committed to your success jagdish mirani sr. director, marketing oracle
TRANSCRIPT
1
Oracle ApplicationsCommitted to Your Success
Jagdish MiraniSr. Director, MarketingOracle
2
Listening to Customers
User Groups• Product User Groups• Regional User Groups• Industry User Groups
Executive Contact• Executive Roadshows• Town Hall Meetings• Customer Focus Groups
Advisory Boards• Customer Advisory Boards• Fusion Advisory Board
3
Listening to CustomersTop QuestionsTop Questions
Can I stay where I am, and will you support me?
Can I get additional value today?
Can I move forward when I’m ready?YES
Listening to CustomersOur answerOur answer
4
Listening to CustomersMoving ForwardMoving Forward
Carry forward Functionality
Reduce Lifecycle Costs
5
6
7
What We Have Accomplished Fulfilling product commitments
• PeopleSoft Enterprise 8.9• JD Edwards EnterpriseOne 8.11• JD Edwards World 7.3.16• E-Business Suite 11i10
On target for delivery of full architecture specification
• Leveraging technology heritage
Combined IP of acquired companies
• Total Ownership Experience
Organizational progress
8
Commitment To ContinuityDirect Path to Next GenerationDirect Path to Next Generation
Direct Path to Next Generation• PeopleSoft Enterprise 8.9, 9.0
• E-Business Suite 11i10, 12
• JD Edwards 8.11, 8.12
• JD Edwards World A7.3, A8.1 and 2006 World release
New! – Direct Path to Next Generation• PeopleSoft Enterprise 8.8
9
Protection of Technology Investments
User Interface
Database
Application Servers
Operating Systems
Hardware
Pe
op
leS
oft
E-B
us
ine
ss
Su
ite
JD
Ed
ward
s
iFle
x
Re
tek
Support for all platforms across all Support for all platforms across all application product familiesapplication product families
10
11
12
Business DriversAchieving Smart Growth
Product Innovation
Customer Satisfaction
Relationship Management
Cost Management
Risk Management
Requires complete visibility Requires complete visibility
Requires ability to rapidly changeRequires ability to rapidly change
13
Challenges
•Constantly changing supply chain
•Complex operational processes that do not generate any business information
•No ability to identify costly processes
•Lack of information – you can’t manage what you can’t measure
•Regulatory requirements for both, quality of information and quality of process
•Byzantine undocumented process that are difficult to understand
•No cross-channel view of the customer
• Inability to change customer facing processes
•Employee turnover and training
•No collaborative forum - fragmented, undocumented discussions
• Inappropriate balance between exploratory research and structured process
•The market driven requirement for continuous innovation
Customer Satisfaction
Risk Management
Product Innovation
Cost Containment
- The Great Divide
Information
Process
14
Unification
• Better visibility into your business
• Faster response to change
• Lower investment cost in IT
Business
Insight
Adaptive
Processes
Visibility Into & Analysis Of Business-
CriticalInformation
Design & Implementation
Of Critical Business
Processes
15
The Fusion EffectContinuous Improvement
The sustainable competitive advantage achieved by continuous blending of business insight and
process execution.
16
The Fusion EffectContinuous Improvement
Specialize
Optimize
Standardize
Rapidly introduce competitive advantage
Benchmark, Monitor, and Streamline
Consistent, accountable, and governable
17
The Fusion EffectContinuous Improvement
Specialize
Optimize
Standardize
Customer Satisfaction
Risk Management
Product Innovation
Cost Containment
18
The next step in Oracle applications and technology
Provides more cost effective integration, flexible business processes and extensibility
Fuses processes, people, and products to leverage the best parts of each
Embraces a service oriented and standards-based information architecture
Achieving the Fusion EffectProject FusionProject Fusion
19
Extending All Product Lines
PeopleSoft EnterpriseE-Business SuiteJD Edwards EnterpriseOneJD Edwards WorldRetekiFlex
20
Project Fusion Design PrinciplesNext Generation ApplicationsNext Generation Applications
Greatest Business Insight• Real-time operational analysis & ability to take action • How? New user interface, integrated intelligence
Deep and Adaptive Industry Processes• Simpler to integrate and customize• How? Investment in SOA & components
Superior Ownership Experience• Goal: Zero downtime, increased automation• How? Investment in lifecycle management
21
Extend The Value of Existing ApplicationsValue extenders deliver the Fusion Effect today
CurrentReleases
NextReleases
Evolve to NextGeneration
Business Insight
ProcessAdaptability
Dashboards / DBI XML Publisher Discoverer pre-built Reporting Data Hubs Business Activity Monitoring
Vertical Specific Processes BPEL Process Manager Open Interfaces
22
Achieve the Fusion Effect with Oracle
Adaptive Adaptive ProcessesProcesses
23
Oracle E-Business Suite
• Better than the best functionality (SOA)
• Faster adoption of new functionality (SOE)
JD Edwards EnterpriseOne
• Real-time fact-based decision making (BAM)
• Higher quality data for operational and reporting consistency (Hubs)
Roadmap of New CapabilitiesAll Product LinesAll Product Lines
PeopleSoft Enterprise
• Faster delivery of new business requirements(BPEL)
• Increased business automation (BPEL)
• Lower cost of IT operations(Unified stack)
Fusion Middleware
• Better than the best functionality
• Smarter Applications
• More Agility
24
BPEL Process ManagerProcess Orchestration Engine to design, deploy Process Orchestration Engine to design, deploy and manage service enabled, cross system and manage service enabled, cross system business processesbusiness processes
•Combines discrete services into an end-to-end process flow
•Flexible Service Framework to invoke any application as a service
•Workflow Framework
•Integrated Monitoring
•Built- In Integration/ Messaging
•Process Metrics via Sensors
25
Oracle ApplicationsOpen to the BPEL Process Manager
Category ORCL PSFT JDE
Business Events 1,081(BES) 90 (AAF) 65 (RTE)
Business Processes 4,500 (OWF) 100+ 70+
Business Models BFA 600+ 300+
Web Services 150(DH/OAG) 2,000+330
Composite Services R12 R8.48
OWF Event Driven Flow and Control
PSFT SOA enabled today
JDE Composite Services
26
Customer Data HubCustomer Data Quality Management
A single source of truth about your customers Near real-time data synchronization Data cleansing Key interactions
– Orders– Contracts– Service history
360 degree viewwith pre-builtanalytics
Siebel PeopleSoft
LegacyBroadvision
Customer Data Hub
Microsoft Lawson
27
XML PublisherIntegrated Document Management
XML / EFT / EDI
Reports
Checks
Labels
Destinations
Oracle XML Publisher
– Authoring– Managing– Delivering
Your Business Documents
Remove Complexity
Reduce Cost
Invoices
28
Contract Alert In Buyer Workspace
Need for contract identified
Forecasted
Actuals
Contracted
29
Service Dashboards
30
Extend The Value of Existing ApplicationsExamples of The Fusion Effect TodayExamples of The Fusion Effect Today
Customer Satisfaction
Risk Management
Product Innovation
Cost Containment•SOA Dev - New systems to unify operations: new budgeting, expense reporting, industry specific automation
•Reporting (XML Publisher) - unify enterprise reporting
•PSFT CRM (BAM) – unifying multiple call centers•EBS (Hub) – synchronizing 10 different transaction systems
•JDE (BAM) – unifying 5 factories for quality control•JDE (BAM) – unifying X service centers for better variants
31
Extend Your Software InvestmentsFusion Effect Opportunity
Take advantage of current releases• PeopleSoft Enterprise 8.9 – Strong Enterprise Performance
Management capabilities• EBS 11i10 – Deep vertical functionality and embedded DBI• JD Edwards – strong demand driven manufacturing and CRM
capability
Adopt value extenders• Operational dashboards• XML Publisher• Performance Management• Discoverer query and reporting
32
Extend Your Software InvestmentsFusion Effect Opportunity
Leverage Fusion Middleware• Business Activity Monitoring – optimize business flows• Business Process Management – cross application flows with BPEL• Data Hubs• New Certifications in 2005
• EBS11.5.X – Available Now• PSFT 8.4.7, JDE 8.95 – Q4 CY 2005• Retek – Q4 CY 2005
Realize improved Total Ownership Experience
33
Extending Your Software Value
GreatestGreatestBusinessBusiness
InsightInsight
GreatestGreatestBusinessBusiness
InsightInsight
AdaptableAdaptableBusinessBusiness
ProcessesProcesses
AdaptableAdaptableBusinessBusiness
ProcessesProcesses
SuperiorSuperiorOwnershipOwnershipExperienceExperience
SuperiorSuperiorOwnershipOwnershipExperienceExperience
Data Hubs, EBS11i
Data Hubs, E9
CRM BPEL, E9
Daily Business Intelligence, EBS11i
Manufacturing Dashboard, E1-8.11+
CRM Dashboards, E9
XML Publisher, E9
Setup Manager, E9
Performance Monitor, E9
Rapid Impl. Workbench, EBS11i
World Express, JD EdwardsRapid Start, E1
Enterprise Service Repository
Retek to EBS12 (BEPL)
Retek to E9 (BEPL)
HCM BPEL, E9
XML Publisher, EBS11i
Apps Service Level Monitoring
34
35
36
Evolve to the Next GenerationDesign PrinciplesDesign Principles
Unifying architecture
• Protect functionality: merge the best of best
Deeper delivery of The Fusion Effect• Greatest Business Insight• Adaptable Processes
• Superior Ownership Experience
37
Evolve to the Next GenerationDesign Principles - Unifying ArchitectureDesign Principles - Unifying Architecture
• Standards based
• Service-enabled applications
• Business analyst-enabled process management
• Business activity monitoring
• Robust integration tools
• Market leading data management with data hubs
• Centralized security management
• Unified user interface
• Leverages the power of the Oracle platform
38
Integration Services
Business Event Management
Process Design & Execution
Unified Process Platform
Process Modeling & Analysis
Notification Editor
Action Editor
ESB Business Events
Trading Community Architecture
Services WorkbenchBusiness Service
Repository
Business Analyst Tools
Fusion Middleware
Condition BuilderData Library
Process ModelerAnalysis/Simulation
BPEL Process MangerOrchestration and Workflow Engine
BAM
Service Bean Framework
ESB Adapters
Approval Manager
Documentation (Tutor/UPK)Process BAM
B2BStandards Support
Activity Guides
Unified Modeling & Analysis Tools
Single Human / System Engine
Business Analyst Designers
Action & Condition Editors
Business Activity Optimization
Service Workbench & Repository
39
Our Navigational Compass:Fusion Builds On Our Fundamentals
The Fusion Effecto Provide Greatest Business Insight
– System design begins with business intelligence
– Open to information from external sources o Most Adaptive and Open Business Processes
– Integrate with legacy and third party systems– Continued industry-specific functionality focus– Easily tailorable– Leverage industry standards and best practices
Best Ownership Experience Total Cost of Ownershipo Focus on product qualityo Full lifecycle management
40
Evolve to the Next GenerationDesign Principles – Superior Ownership ExperienceDesign Principles – Superior Ownership Experience
• Data migration tools
• Upgrade guides
• Impact analysis tools
• Scoping and upgrade services
41
Product Roadmap
JD Edwards World Enhancements
20052005 20062006 2008200820072007
• PeopleSoft Enterprise 9.0
• JD Edwards Enterprise One 8.12
• Oracle 12
• First use of Fusion technology
• Data Hubs and Transaction Bases
• PeopleSoft Enterprise 9.0
• JD Edwards Enterprise One 8.12
• Oracle 12
• First use of Fusion technology
• Data Hubs and Transaction Bases
• PeopleSoft Enterprise 8.9
• FusionArchitecture
• PeopleSoft Enterprise 8.9
• FusionArchitecture
• Individual Fusion Applications
• Individual Fusion Applications
• FusionApplications Suite
• FusionApplications Suite
42
Path to FusionA Recommended ApproachA Recommended Approach
1. Protect Current Applications Portfolioa) Leverage Current Applications
b) Take advantage of new support policy
2. Extend Value with Incremental Applicationsa) Upgrade to Current Release(s)
b) Add New Application(s)
3. Evolve to Next Generation
a) Built on Fusion Middleware in Fusion Architecture
Application Suite
c) Leverage Oracle Fusion Middleware
43
Path to FusionCustomer Driven Evolution
1. Current Portfolio
Current Portfolio
Heterogeneous application environment portfolio
Oracle and non-Oracle products
EBSEBS
FinancialsFinancials
JDEJDE
SCMSCM
Business ProcessesBusiness Processes
OrderOrder
To CashTo Cash
ProcureProcure
To PayTo Pay
ProjectProject
To ProductTo Product …………
SAPSAP
R/3R/3
2. Fusion Middleware
Goal: Adopt Fusion Middleware
Unify and consolidate enterprise data with hubs
BPEL and BAM enable processes
ComponentsService Orchestration
Event-based BEPLCentralized task notification,
consolidation, and management
Identity ManagementSingle Sign OnOracle Identity Management
Unifies Cross-application ViewPortal
EBSEBS
FinancialsFinancials
JDEJDE
SCMSCM
HubsHubs
BAMBAM
BPELBPEL
Business ProcessesBusiness Processes
OrderOrder
To CashTo Cash
ProcureProcure
To PayTo Pay
ProjectProject
To ProductTo Product …………
SAPSAP
R/3R/3
3. Upgrade Individual Apps.
EBSEBS
FinancialsFinancials
JDEJDE
SCMSCM
HubsHubs
BAMBAM
BPELBPEL
Business ProcessesBusiness Processes
OrderOrder
To CashTo Cash
ProcureProcure
To PayTo Pay
ProjectProject
To ProductTo Product …………
SAPSAP
R/3R/3
Goal: Upgrade individual applications
Take advantage of all (pre-Fusion) investments
Adopt more Fusion MiddlewareApplication upgrades will be Fusion
Middleware compatibleUse On-Demand and get upgrades
for free
4. Add new application
EBSEBS
FinancialsFinancials
JDEJDE
SCMSCM
HubsHubs
BAMBAM
PSFTPSFT
HRHR
BPELBPEL
Business ProcessesBusiness Processes
OrderOrder
To CashTo Cash
ProcureProcure
To PayTo Pay
ProjectProject
To ProductTo Product …………
SAPSAP
R/3R/3
Goal: Add new application
Take advantage of new “best of best” functionality
Backward compatible with existing investments
5. Oracle Next Generation Applications
EBSEBS
FinancialsFinancials
JDEJDE
SCMSCM
HubsHubs
BAMBAM
PSFTPSFT
HRHR
BPELBPEL
Business ProcessesBusiness Processes
OrderOrder
To CashTo Cash
ProcureProcure
To PayTo Pay
ProjectProject
To ProductTo Product …………
SAPSAP
R/3R/3
Goal: Oracle Next Generation Application Suite
Preserve and deepen existing skillsMature partner ecosystemOracle can provide portfolio audit
servicesOracle can provide application
managementCustomer driven evolution
44