1 presented by mr. sheldon cyrus - managing director
TRANSCRIPT
1Presented by Mr. Sheldon Cyrus - Managing Director
2Trinidad and Tobago Postal Corporation
In the 1990’s the Government of the Republic of Trinidad and Tobago (GoRTT) recognized that its domestic Postal Sector was underperforming by global standards.
• Ethos, methodologies, efficiencies, challenges• Reform and Transformation
• The role of Transend in the development of
TTPost
• Rebranding – dissolving the GPO, establishing
TTPost
• Key deliverables for Transend
• Paradigm and Ethos shift
• Achievements realized under Transend
• Cultural impact and public perception of
TTPost
3Trinidad and Tobago Postal Corporation
Our VisionTo be a world leader in the provision of postal and related services, facilitating social and economic linkages between the people of Trinidad and Tobago and the rest of the world.
Our MissionTo provide innovative, competitive, high quality postal and other communication solutions through motivated, well-trained and knowledgeable staff.
The transformation process significantly increased national
coverage
while improving efficiency, security, and service delivery
within the
postal system.
• TTPost - a brand synonymous with innovation and
efficiency
• Local management, local sensitivity, local needs -
serving the people of Trinidad and Tobago
• Creation of an enabling environment
• Sustainability/profitability strategies
4Trinidad and Tobago Postal Corporation
• Meeting USO obligations
• Expansion of the suite of commercial products and
services
• Fulfilling GoRTT’s Vision 2020 Mandate for the Postal
Sector
• TTPost’s Vision, Mission and Mandate
5Trinidad and Tobago Postal Corporation
The Corporation has registered notable accomplishments
since its
inception and continues to set a positive path towards
stabilizing
and building institutional capacity:
• #1 Utility in Trinidad and Tobago for 2007 & 2008
• 97.9% delivery coverage as at November 2009
• Introduction of commercial suite of products and services
• Gained membership in the Council of Administration
• Gained membership on the Universal Service Committee
• Gold rating in 2007 for Express Mail Standards
• Elected to the Board of the Caribbean Postal Union6Trinidad and Tobago Postal Corporation
7Trinidad and Tobago Postal Corporation
TTPost’sRetail and Delivery Network
Key: TTPost Corporate Franchise
Network
TTPost Delivery Network
Forested Areas
The introduction of a suite of commercial products to
compliment its
core line of products and services includes the following:-
• Local & International Courier
• Direct Marketing
• Retail Merchandise Products
• Bill payment Service
• International Mailbox Service
• Database Management9Trinidad and Tobago Postal Corporation
As the Corporation embraces the 21st Century, Management will continue to (1) Focus on implementing its restructuring strategy to keep pace with its counterparts in developed countries and (2) Work on the development of a National
Policy that will act as a roadmap for future growth.
• Long Term Arrangement
• Creating a global vision with local sensitivities (Implementing postal
best practices in Trinidad and Tobago)
• Developing the keys to sustainability
• Developing initiatives to address the impact of declining mail
volumes
• Strengthening the TTPost brand
• Supporting regional development of Post
10Trinidad and Tobago Postal Corporation
TTPost’s commitment to the regional development of Post is
an integral part of the Strategic Plan for the Local Postal
Administrator .
• To provide quality service through the establishment of
equal
administrative and operational standards
• To establish a uniformed basic organization structure for
efficiency and
effectiveness
• To ensure conformity of the legal and regulatory framework
with
fundamental global requirements
• To formulate a comprehensive sector policy that facilitates
growth and
development at the national and regional level
11Trinidad and Tobago Postal Corporation
Understanding our PastUnderstanding our Past• The General Post OfficeThe General Post Office• TransendTransend
Analyzing our PresentAnalyzing our Present• The enabling environmentThe enabling environment• Positioning the TTPost brandPositioning the TTPost brand
Embracing our Future Embracing our Future • Vision 2020Vision 2020• TTPost as a global leader TTPost as a global leader
Understanding our PastUnderstanding our Past• The General Post OfficeThe General Post Office• TransendTransend
Analyzing our PresentAnalyzing our Present• The enabling environmentThe enabling environment• Positioning the TTPost brandPositioning the TTPost brand
Embracing our Future Embracing our Future • Vision 2020Vision 2020• TTPost as a global leader TTPost as a global leader
12Trinidad and Tobago Postal Corporation