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SCOoffice 4.1For OpenServer 5.0.7

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Pre-installation

Handout

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Documentation on CD

\info\scooffice\osr5_Webclient_UsersGuide.pdfosr5mail_AdminGuide.pdfosr5mail_AdminTraining.pdfosr5mail_UserPreferences.pdf

\info\scooffice\getstartgettingstarted.htm

\info\scooffice\relnotesrelnotes.htm

\info\connectorSCOofficeConnector_2.5_enu_n.pdf

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Sizing Up a Server

Things to consider How much email the customer

sends/receives What type of attachments are common

– mp3, jpg, tiffs, etc. Are they using Anti Virus? Are they using Anti Spam? Are they using Global Disclaimers?

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Message Flow

1.Incoming

Mail

2.PostfixSortsMail

3.AmavisdUnpacks

Mail

4.Clamav

Scans forViruses

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Message Flow

5.SpamAssassin

Scans forSPAM

6.Amavisd

Re-packagesMail

7.Cyrus

DeliversTo Mail Box

8.User

AccessesMail

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Installation of SCOoffice

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Installation (cont)

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Installation (cont)

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Installation (cont)

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Installation (cont)

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Login to Administration Console

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Account Administration - Domain

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Create New Domain

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Account Administration - User

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Create New User

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Backup SCOoffice

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Backup Types

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Backup Scripts

/opt/insight/htdocs/is4web/cron/

server-backup_cfg.sh

server-backup_ldap.sh

server-backup_mail.sh

server-backup_restore.shCommon to all scripts

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server-backup_cfg.sh

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Default Backup Directory

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Restore SCOoffice

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Restore Process

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Restore Scripts

/opt/insight/htdocs/is4web/bin

server-restore_mail.sh

server-restore_cfg.sh

server-restore_ldap.sh

/opt/insight/htdocs/is4web/cron/server-backup_restore.sh

Common to all scripts

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Anti Virus/Spam Administration

SCOoffice come preinstalled with both Anti Virus and Anti Spam programs enabled

AMaViS (A Mail Virus Scanner) - Master Virus and Spam scanner Starts Spam Assassassin (Anti Spam) Starts Clamd (Anti Virus)

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Amavis Configuration File

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Virus Protection

ClamAV configuration file/opt/insight/etc/clamav.conf

roots crontab is configured to download latest definition files

0 6 * * * /opt/insight/bin/freshclam Virus definition files:

/opt/insight/share/clamav/main.cvd/opt/insight/share/clamav/daily.cvd

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Captured Viruses

Viruses are quarantined to

/opt/insight/var/virusmails

An email is forward to the

recipient letting them know

of virus

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Testing Virus Software

Google search for “EICAR Test Virus” and download (safe virus for testing)

Send an email to mail user with eicar virus attached

Check email for user to see if virus software is working

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Installing Third Party Virus Software

1. Install supported third party virus software

2. Configure /opt/insight/etc/amavisd.conf to disable clamAV and enable new virus software

3. Restart amavisd/opt/insight/etc/rc/amavisd restart

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Installing Sophos

1. Download from www.sophos.com2. Create sophos user and group

named “sweep”3. Execute installation script:

install.sh4. Comment out lines for clamav in

amavisd.conf5. Uncomment lines for Sophos Sweep6. Restart amavisd: amavisd restart

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Anti-Spam

Spamassassin configuration files are/opt/insight/etc/mail/local.cf/opt/insight/share/spamassassin/*.cf

Custom changes should only be made to /opt/insight/etc/mail/local.cf

Changes made to /opt/insight/share/spamassassin/*.cf files will be replaced during updates

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Tuning Spamassassin

required_hits – common setting to adjust – specifies the minimum score an email will receive to be tagged as spam

The default is 5 Custom changes added to /opt/insight/etc/mail/local.cf

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Troubleshooting

Problems during installation What daemons should be running Where are the log files Stopping and starting the SCOoffice

Server Testing communications with

running processes

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Problems During Installation

/opt/insight/var/install.log

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Running Daemons

imapdamavisdsaslauthdslapdcyrusmastermaster

qmgrproftpdlibhttpdmonhttppickup

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Location of log files

SCOoffice uses the following log files /var/adm/syslog /opt/insight/logs/amavis.log /opt/insight/logs/freshclam.log /opt/insight/logs/access_log /opt/insight/logs/error_log

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Starting and Stopping SCOoffice

The master script used to start and stop SCOoffice Server is:

/etc/init.d/insightserver stop/etc/init.d/insightserver start/etc/init.d/insightserver restart/etc/init.d/insightserver status/etc/init.d/insightserver recover

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Using telnet to Troubleshoot

telnet server3 25 (postfix-smtp)

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telnet to Troubleshoot

telnet server3 110 (Cyrus-pop)

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telnet to Troubleshoot

telnet server3 143 (Cyrus-IMAP)

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telnet to Troubleshoot

telnet server3 21 (ProFTP)