1 the university of queensland welcome to student administration and academic administration helen...
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THE UNIVERSITY OF QUEENSLAND
Welcome to Student Administration and Academic Administration
Helen MorahanPhilip Taylor1 April 2009
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Objectives
• Complement UQ and local induction programs
• Promote understanding of our roles and functions
• Improve understanding of who to contact with an enquiry/issue
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Overview
• Organisational context
• Key areas, roles and contacts
• UQ framework and other resources
• Key dates
• Keeping informed
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Organisational context
Helen MorahanSenior Manager,
Student Administration
Philip TaylorSenior Manager,
Academic Administration
Maureen BowenDirector,
Student Administration
Linda BirdAcademic Registrar
Karen WheelerDirector,
Academic Administration
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Senior Managers
• Broad direction to area managers
• Business process reviews
• Risk management
• Develop initiatives
• Quality assurance
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Senior Managers (cont’d)
• Provide advice on UQ Rules & policy
• Implement policy directives
• Committee support & representation
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Student AdministrationSenior Manager
Helen Morahan
Admissions
Mina Singh
SI-net FunctionalGroup
Andrew Jell
Graduations
Mark Campbell
Examinations
Teresa Charlton
Student Centre
Ken Aberdeen
Student Fees
Narelle Larney
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AdmissionsManager – Mina Singh• Administer UQ’s Admission Rules for
undergraduate QTAC applications• Manage domestic undergraduate admissions and
domestic postgraduate enquiries• Request info for publication• Distribute application/offer statistics• Advice and consultation
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Examinations
Manager – Teresa Charlton Provide central services and support for
conduct of examinations across all campuses
Manage exam timetable Provide consultation and advice
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Graduations
Acting Graduations Officer – Mark Campbell• Manage administrative aspects of
graduations• Manage process for Faculty and School staff
to confirm eligibility to graduate• Manage staff access to Graduation System• Provide staff training
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SI-net Functional Group
Manager – Andrew Jell• Provide user support/training• Implement additional system functionality• Maintain existing functionality• Schedule and run processes e.g. QTAC
upload, mass term activation• Configure system data, e.g. security
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Student Centre
Manager – Kenneth Aberdeen• “One stop shop” – all student enquiries• Face to face and phone contact• Student payments (max $50 cash)• Produce academic records• Issue ID cards – Gatton and Ipswich• Coordinate Orientation Week
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Student Fees
Manager – Narelle Larney• Administer HECS-HELP and FEE-Help schemes• Provide specialist advice about fees• Provide fee information for publications & systems• Manage fee enquiries• Process student fee remission and refunds• Manage student fee payment variations• Produce manual student fees invoices as required
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Academic Administration
Senior ManagerPhilip Taylor
Academic ProgramsUnitAnthony Zgrajewski
Program Information Unit
Peter Brady
Secretariat Services
Rebecca (Bec) MacBean
Records and ArchivesManagement Services
Ann Robinson
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Academic Facilities
Manager – Anthony Zgrajewski • Timetabling/room bookings • Refurbishment central teaching spaces• UQ CENTRA• Teaching & Learning Space Committee• Secretary Discipline Board• BWC room bookings
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Program Information
Coordinator –Peter Brady • Program approval • Handbooks (print and web versions)• Yearbook• UQ Prospectuses • Australian Graduate Survey
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Records and Archives Management Services
Manager – Ann Robinson• Recordkeeping advice across UQ• Archives• Student files, Staff files• Administrative files (Finance, Legal,
Committees)• Disposal of records (Legislative compliance)• HUPP
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Secretariat Services
Coordinator – Rebecca (Bec) MacBean• Secretarial support for Academic Board and
Senate Committees• Teaching Awards• School & Centre reviews• Elections: Senate, Academic Board, others• Copying and Office Services
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Points of contact
• General enquiries
• Escalating issues
• Faculty contacts
• Delegation statements
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UQ Framework - Rules
• General Award Rules• Admission Rules• Enrolment and Academic Progression Rules• Fee Rules• Statute 4
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UQ Framework - Policy
• Handbook of University Policies and Procedures (HUPP)www.uq.edu.au/hupp– Section1, University Organisation and Governance
(including 1.60.2 Privacy Management Policy)
– Section 3, Teaching and Learning– Section 4, Research and Postgraduate Studies
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Other Resources
• Programs and Courses website
• mySI-net
www.sinet.uq.edu.au
• myAdvisor – authoritative sourcewww.uq.edu.au/myadvisor/
• MIS Reportal
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• SASD Web site
http://www.uq.edu.au/sasd
• Seminars
• SASD Newsletter
• Business Process Calendar
SASD Web site
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Key Dates
• Business process calendar
• Business cycles
• Deadlines (some legislative)
• Planning
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Keeping informed
• Student Administration Managers Committee (SAMC)
• Electronic newsletters– SASD bulletin (email [email protected] to
subscribe)• SASD seminar series
www.uq.edu.au/sasd/index.html• Debriefs• Academic Board and Senate websites• Other networks
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Top 5 Hints
• Check the framework – statutes, rules, policies, internal procedures
• Central records• Communication channels• Network• Provide feedback