10 reasons customers are thankful for fmx

12
REASONS CUSTOMERS ARE THANKFUL FOR FMX

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Page 1: 10 Reasons Customers are Thankful for FMX

REASONS CUSTOMERS ARE THANKFUL FOR FMX

Page 2: 10 Reasons Customers are Thankful for FMX

IMPROVED WORK-ORDER COMPLETION RATES

We have seen a dramatic improvement in the efficiency of tracking and completing maintenance requests along with the ability to document the time of completion and keep historical cost data for each maintenance request.” 1

DENNIS KELLERFacility ManagerFairfield County, Ohio

Page 3: 10 Reasons Customers are Thankful for FMX

The reporting has probably been the greatest thing to ever happen, according to the corporate office. That has really improved our distribution of costs and accurately tracking our costs across the plant. It also helps us with capital projects. We can see how much money and time we’re spending on equipment and if you don’t have that data, it’s very difficult to justify capital projects.”

KEN LEDBETTER Maintenance ManagerBonnell Aluminum

2

THE ABILITYTO TRACKCOSTS

Page 4: 10 Reasons Customers are Thankful for FMX

EASE OF USEI looked at about 10 different work order systems and they all would preach that they would be easy but I would get lost 10 minutes into the demo. When I had my FMX demo, I understood it within 5 minutes and knew this is exactly what I needed.” 3

ANGELA ANDREWSAssociate Director of Real Estate and Asset Management Rocketship Education

Page 5: 10 Reasons Customers are Thankful for FMX

AN EFFICIENTYET COST-EFFECTIVESOLUTION

4

FMX is cost effective. As a church, our operating budget comes from money provided by our congregation, so it is of the utmost importance that we use those funds responsibly. FMX lets us maximize the efficiency of those dollars.”

MARK REIDLAND Director of Facilities, IT & Technical Arts HighRidge Church

Page 6: 10 Reasons Customers are Thankful for FMX

IT'S A PARTNERSHIP, NOT JUST A SALES PITCH

Your customer support has been fantastic. We don’t see you as vendors, we see you guys as partners–and there’s a big difference there…The interaction and the customization, that makes a partner. And that’s what you guys are to us.” 5BILL WATTERS

Director of Operations Broadmoor Baptist Church

Page 7: 10 Reasons Customers are Thankful for FMX

BETTERCOMMUNICATION

6

The beauty of the FMX system is that it improves communication between the users and the facilities department by providing automatic email updates back to the user for each step of the process until the maintenance item is resolved. This improves relations with all of the county employees because they are kept informed of the progress or the delays in getting a piece of broken equipment repaired and they are more understanding when something takes a little longer to get resolved.”

DENNIS KELLERFacility Manager Fairfield County, Ohio

Page 8: 10 Reasons Customers are Thankful for FMX

INVENTORYTRACKINGIt’s definitely helped with our

inventory, we had no system for tracking our inventory of parts. That’s very important as far I’m concerned because a lot of these parts are very expensive. You end up with a large quantity of expensive parts and to not have a proper inventory of them was making it much more difficult to manage.” 7

BRADY DOUGLASS Biomedical Engineer Zwanger-Pesiri Radiology

Page 9: 10 Reasons Customers are Thankful for FMX

THE ABILITY TO MONITORALL OF OUR LOCATIONS

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FMX is an amazing way to bring all our locations together. It’s so easy to use and provides a lot of options to customize our site. I can’t imagine growing my business without FMX as a partner.”

TANAYA CANDELLA Development Manager Bibibop, LLC.

Page 10: 10 Reasons Customers are Thankful for FMX

LESSPAPERWORK

9

FMX is just amazing. It’s making my life so much easier because I don’t have to contend with all that paperwork anymore. Instead of a separate calendar for every school, I now have a central calendar that tells me who is using what building, documents the equipment they may need, and monitors the quality of the services (maintenance, food, etc.) we are providing.”

PAM STURIANOComptroller Worthington Local Schools

Page 11: 10 Reasons Customers are Thankful for FMX

THE ABILITYTO FOCUS ON OUR MISSION,NOT ON OUR FACILITIES

Our entire focus at Academica Nevada is to make sure the educator’s time is spent educating the students. With FMX now they no longer have to spend their time worrying about their facilities and can focus on education. We’ve had a very positive response from our staff. They love the system.”

JACOB SMOOT Facilities Manager Academica Nevada

Page 12: 10 Reasons Customers are Thankful for FMX

And that's not even the half of it... From work order management to inventory management,

event scheduling and beyond, there are many reasons to love Facilities Management eXpress. Talk with an FMX-pert today to

discover just how helpful our software can be.

www.gofmx.com