10 social media strategies that increase engagement and inspire donors

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Page 1: 10 Social Media Strategies That Increase Engagement and Inspire Donors
Page 2: 10 Social Media Strategies That Increase Engagement and Inspire Donors

1. Embrace Social Media Fundraising

• 59% of people of who engage with causes on social media donate money to nonprofits.

• 27% of donors worldwide cite social media as the communication tool that inspires them the most often to give.

• Online giving is set for exponential growth over the next decade (especially through social networks).

• Invest resources in social media fundraising now – or regret it later!

Page 3: 10 Social Media Strategies That Increase Engagement and Inspire Donors

2. Be an Early Adopter of Digital Payments

• Sign up for Facebook’s new donation tools. You must be a 501(c)(3) and have a verified page.

• Twitter has launched the ability to donate to political campaigns and is testing nonprofit donations. A good first step would be creating your $Cashtag.

• Sign up for Google for Nonprofits to accept donations through YouTube and possibly Google+.

• There’s also Apple Pay, Android Pay, and Snapcash.

Page 4: 10 Social Media Strategies That Increase Engagement and Inspire Donors

3. Craft a Content Strategy

• To inspire social media followers to donate, you must embrace content marketing.

• Begin by writing a social media strategy:

- Conduct an online technology audit.- Name goals and action items.- Create and fund a budget.

• Next, craft a content strategy i.e., decide what types of content your nonprofit will create and how often and create an editorial calendar.

Page 6: 10 Social Media Strategies That Increase Engagement and Inspire Donors

5. Create Visual Content

• On Facebook, visually appealing photos and compelling graphics receive up to 4X more engagement (shares and likes).

• Tweets with images receive 18% more clicks and 3X more engagement (retweets and likes).

• Create inspirational quotes, powerful stats, infographics, title images, event invites, and calls-to-action.

Page 7: 10 Social Media Strategies That Increase Engagement and Inspire Donors

6. Know the Science of Social Media

• Facebook: Post 5-7 times weekly (at least once on the weekend) and then monitor your Insights.

• Post visually appealing photos and graphics and now that the new Reactions are live, test positive and negative content to see which inspires more engagement.

• Limit post text to 80* characters or less.

Page 8: 10 Social Media Strategies That Increase Engagement and Inspire Donors

6. Know the Science of Social Media

• Twitter: Tweet or retweet every one or two hours.

• Use Buffer to schedule tweets in the evenings and on the weekends.

• Visually compelling photos or graphics receive 3X the engagement as text tweets – especially if the images are properly sized for Twitter Mobile (800 x 420 pixels).

Page 9: 10 Social Media Strategies That Increase Engagement and Inspire Donors

6. Know the Science of Social Media

• Instagram: Post or regram once per day alternating between morning and late afternoon.

• Nonprofits that consistently use hashtags have up to 3X more followers.

Page 10: 10 Social Media Strategies That Increase Engagement and Inspire Donors

7. Tap Into the Power of Hashtag Fundraising

• #GivingTuesday 2015 was very successful and the trend will likely continue in 2016 – not only on #GivingTuesday, but also on cause awareness days.

• Begin promoting your hashtag fundraising campaign one month before in email and on social media:

1) Create a microsite or web page with the date, hashtag, and three clear calls-to-action.2) Create a series of social media promotion graphics.3) After the hashtag fundraising campaign is over, write a summary of success and tell donors and supporters to “Save the Date” for next year.

Page 11: 10 Social Media Strategies That Increase Engagement and Inspire Donors

8. Broadcast Your Story Live

• Facebook Live: On desktop or on your mobile device, your nonprofit can go Live on Facebook.

• Instagram: When the impulse strikes, post photos and videos in real-time. Create photo and video essays.

• Periscope: Connected to Twitter, Periscope is a mobile app that allows you to broadcast live. Broadcasts can be recorded, saved to your Camera Roll, and then uploaded to YouTube, Facebook, etc.

Page 12: 10 Social Media Strategies That Increase Engagement and Inspire Donors

9. Grow Your Followers

• Build your email list and then use your email newsletter to grow your social media followers.

• Convert your donors into social media followers during the online donation process. Ensure that you have a call-to-follow on your “Thank You” landing page and in your “Thank You” email.

• Prominently feature your email newsletter opt-in and social media calls-to-follow on your website, blog, and in print materials.

Page 13: 10 Social Media Strategies That Increase Engagement and Inspire Donors

10. Invest in Social Media Staff

• Your organization’s ability to embrace social media as a storytelling and fundraising tools depends upon the hours and salary that you are willing to invest.

• That said, for your social media staff to be effective on social media, they need an advanced skill set. If they don’t have the skills necessary, then provide the training and time necessary for them to learn – or hire new staff.

• Social media is a waste of time and resources if it is not done well.

Page 14: 10 Social Media Strategies That Increase Engagement and Inspire Donors
Page 15: 10 Social Media Strategies That Increase Engagement and Inspire Donors

Thank You

• This webinar was sponsored by OnGood – a project of the Public Interest Registry – the nonprofit responsible for managing the .ORG, .NGO and .ONG domains.

• Use code "TECH4GOOD25" at checkout to receive 25% off at enset.ngo.

• This webinar was not recorded. Notes will be emailed within the next 24 hours. You are now subscribed to the Nonprofit Tech for Good e-Newsletter and email alerts from the Public Interest Registry.