10 ways to improve your emotional intelligence and become a better leader

Tips to help you improve your emotional intelligence and consequently your leadership. 1 2 3 4 When we listen, we show people that they are valued. It gives them a chance to get grievances off their chests, which might otherwise impact their productivity. Reacting is when we unconsciously experience an emotional trigger that causes us to expresses that emotion. When we respond, we notice how we are feeling, and we consciously decide how we will respond. Nothing helps build trust and rapport quicker than owning up to our mistakes and apologizing. The more we understand the perspective of others, the easier it will be for us to understand any resistance or issues that they will have. 5 Stay with conversation, listen, feel the emotion but try not to let it control you. It’s not easy, but it does become easier with practice. 6 We have all made mistakes or have failings, don’t look to hide them. Own them, share them, people will respect you more for it. 7 The more we understand our emotional responses, the better we will be able to comprehend and deal with others more empathetically. Imagine yourself in their situation, how you would feel and how you would react. 8 9 10 When we ask people, we show them respect, it also changes the tone in which we ask. When we tell people, it’s much more like a command, and no one wants to be commanded. Be aware of what’s going on around you and look to praise people you see doing a good job. The more in tune our praise is to the individuals need, the more impactful it will be. A happy environment not only has positive health benefits for everyone, but happy people are productive people. by Gordon Tredgold This infographic is based on " 10 ways to improve your emotional intelligence and become a better leader" http://www.businessinsider.com/10-ways-to-improve-your-emotional- intelligence-and-become-a-better-leader-2015-8? pundits_only=0&get_all_commen

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Page 1: 10 Ways To Improve Your Emotional Intelligence and Become a Better Leader

Tipstohelpyouimproveyouremotionalintelligenceandconsequentlyyourleadership.

1 2

Whenwelisten,weshowpeoplethattheyarevalued.

Itgivesthemachancetogetgrievancesofftheirchests,whichmightotherwiseimpacttheirproductivity.

Reactingiswhenweunconsciouslyexperienceanemotionaltriggerthatcausesustoexpressesthatemotion.Whenwerespond,wenoticehowwearefeeling,andweconsciouslydecidehowwewillrespond.

Nothinghelpsbuildtrustandrapportquickerthanowninguptoourmistakesandapologizing.

Themoreweunderstandtheperspectiveofothers,theeasieritwillbeforustounderstandanyresistanceorissuesthattheywillhave.

Staywithconversation,listen,feeltheemotionbuttrynottoletitcontrolyou.It’snoteasy,butitdoesbecomeeasierwithpractice.

Wehaveallmademistakesorhavefailings,don’tlooktohidethem.Ownthem,sharethem,peoplewillrespectyoumoreforit.

Themoreweunderstandouremotionalresponses,thebetterwewillbeabletocomprehendanddealwithothersmoreempathetically.

Imagineyourselfintheirsituation,howyouwouldfeelandhowyouwouldreact.

8 9 10

Whenweaskpeople,weshowthemrespect,italsochangesthetoneinwhichweask.

Whenwetellpeople,it’smuchmorelikeacommand,andnoonewantstobecommanded.

Beawareofwhat’sgoingonaroundyouandlooktopraisepeopleyouseedoingagoodjob.

Themoreintuneourpraiseistotheindividualsneed,themoreimpactfulitwillbe.

Ahappyenvironmentnotonlyhaspositivehealthbenefitsforeveryone,buthappypeopleareproductivepeople.