1005 tewv insight 52 winter 2015 layout 2 03/12/2015 14:50 ...€¦ · 1005 tewv insight 52 winter...

TEWV welcomesnew colleagues

To find out more turn to page 3

Supporting Jack Marking WorldMental HealthDay

Meet the Teescommunityperinatal team

Winter 2015 issue 52

trust newsletter

insight

page 3 page 6 page 10

1005 TEWV Insight 52 Winter 2015_Layout 2 03/12/2015 14:50

insight ISSUE 52 Winter 20152

Christmas MesageAs 2015 draws to a close, I have beenthinking about the positive changes wehave seen at TEWV this year including;receiving a ‘good’ rating from the CareQuality Commission (CQC), extendingour services in the Vale of York, winningthe tender to provide mental healthservices in prisons across the region - notto mention our new builds and upgradedfacilities, establishing section 136 placeof safety suites and awards.

We have said goodbye to some well-known staff this year as well aswelcoming new people to the Trust. Ithas also been a year where we havestrengthened our relationships withcolleagues from other organisations,improving partnership working to benefitthe people who use our services, theirfamilies and carers.

I would like to thank everyone involvedwith the Trust for your continuedsupport, commitment and work. I wishyou all a very happy and healthyChristmas and New Year.

Martin BarkleyChief Executive

I spent an enjoyable two days visiting teams across the York andSelby area and meeting staff who transferred to TEWV on 1October. The people I met with were very positive about the futureand were looking forward to working with colleagues at TEWV. I’mcertain that together we can make sure that local people get thebest possible care and treatment.

I know it’s been a difficult time for many people since patient services weremoved from Bootham Park Hospital. On behalf of the Board I would like tothank everyone involved for their commitment to supporting those service usersand carers impacted by the changes.

I had the pleasure of attending two very different conferences recently. Our firstever conference for bands 1-4 staff was a great success and feedback wasextremely positive (see page 12). I also went along to our annual learningdisabilities conference, ‘Colour my day’, which you can read more about onpage 9. This regular event is always extremely well received and this year wasno exception.

I had the opportunity of spending some time with ward support staff(housekeepers and porters) at West Park Hospital, Darlington and I was reallyimpressed with their positivity and commitment to making a difference to thelives of service users. I have now met housekeeping and estates staff atRoseberry Park, Cross Lane, Lanchester Road and West Park hospitals.

As I travel around the Trust I regularly meet people who are going that extramile to provide excellent care and services. The Living the Values awardrecipients on this page are also good examples of this.

I’m currently reviewing all the nominations for this year’s Chairman’s unsunghero award. Shortlisting these to four finalists is no easy task and choosing awinner is even more difficult! The Making a Difference awards are a great wayof recognising staff for the work they do and I’m looking forward to attendingour next awards ceremony in March next year.

Finally, on behalf of the Board, as we approach the festive season I would like towish everyone a happy and healthy 2016.

Lesley Bessant

The chairman and non-executive directors welcome invitations to events (nomatter how small). If you would like to invite them to your event please [email protected]

August 2015 Amanda Lyon, housekeeper, RowanLea, Cross Lane Hospital,Scarborough. Amanda wasnominated by a member of staff whodescribed her as “The most kind,caring and concerned housekeeper Ihave come across since working withTEWV” and “Nothing is too muchtrouble, she is a model housekeeperand sets a high benchmark for othersto follow and emulate”.

September 2015 Hilary Webb, transitions nurse,Teesside south community learningdisability team, Middlesbrough.Nominated by Jan Pearson, hospitalliaison nurse, James Cook UniversityHospital, Jan said “Hilary supported ayoung lady who refused plannedsurgery. She visited her on her dayoff and encouraged her to come tohospital. Without Hilary, theoperation may not have goneahead”.

October 2015 Susan Simpson, psychologicaltherapist, Jane Symmonds,advanced practitioner and HelenOatway (not pictured), specialistregistrar, Redcar and Clevelandaffective disorder team. This trio werenominated by a service user for theirexceptional care and support and“…very gentle and respectfulapproach, never pushy or patronising,helping this service user to get backon their feet again”.

November 2015 Staff on Picktree Ward, Bowes LyonUnit, Lanchester Road Hospital,Durham. The ward staff werenominated by a service user’sdaughter for a “…wonderfulafternoon of tea, singing and dancefor World Mental Health Day. Therewere smiles and tears of happinessfrom everyone and a beam of light ina dark week”.

Living the Values award

Out and aboutwith your chairman

Livingthevalues Living the Values is the chairman’s award for staff who have made a difference to service users, carersand families, colleagues or other customers.


insight ISSUE 52 Winter 2015 3

Welcome!

Martin Barkleywelcomes colleaguesRuth Hill

Jack with the support team

It’s a kind of magicDurham adult learningdisability specialist healthteam has worked with oneof their service users, Jack,to overcome his anxiety.

Jack is a young man with severe learningdisabilities and autism who has been known tothe team since the age of six.

When they met Jack he was withdrawn, stayedin his bedroom and didn’t like strangers in hishome. This had a significant impact not only onJack but on his family too.

To support him and his family, a trio of staffgradually started working with Jack. Heprogressed from being with them for 30seconds at a time, reducing his anxietysymptoms, to eventually being supported incommunity activities - a huge achievement!

The team really stepped up to the mark whenJack started complaining of toothache, bynoticing he had become withdrawn. Heurgently required dental surgery under generalanaesthetic. The team supported Jackaccessing Darlington Memorial Hospital forurgent treatment.

Before the surgery they worked together withJack, reducing anxieties by developing structureand routine to support him along the way.

On the day Jack was very anxious but by usingdistraction techniques, including playing hisfavourite music by Queen, “It’s a kind ofmagic” he was able to cope with the situation.

The team would like to thank Jack’s parents forallowing them to share this story and Jack forbeing such a superstar.

Mental health and learningdisability services for people in the Vale of Yorktransferred to TEWV on 1 October 2015.

Colleagues from across the Trust have beenwelcoming staff and doing all they can tosupport them in their first few monthswith TEWV.

Services transferred to the Trust at adifficult time, closely following the closureof patient services at Bootham ParkHospital in York. Since then we’ve beenworking with clinicians, partnerorganisations, service users and carers tominimise the disruption and to reinstateservices as quickly as possible.

Ruth Hill, director of operations for Yorkand Selby, said: “Everyone has beenworking extremely hard under challengingcircumstances to lessen the impact onservice users and their carers.

"The good news is that we hope to reopenthe Section 136 suite very soon and moveoutpatient services back to Bootham ParkHospital early in the new year.

“It will take a while longer to bring adultinpatient services back to York as there areno easy or simple solutions to this.However, our plans for an interim solutionare progressing well.”

Updates are posted on our websitewww.tewv.nhs.uk via a link from the homepage and anyone with concerns cancontact our helpline on 01904 610700.

Inevitably, since 1 October attention hasbeen on services impacted by the closureof Bootham Park Hospital. But we mustn’tforget all the other community andinpatient teams across York and Selby - awarm welcome to everyone.



Service users, carers and governors have been helping usexplore the best way forward in reporting and using patientreported outcome measures (PROMs).

PROMs are a way of helping service users and staff monitor andunderstand an individual’s needs and wellbeing.

Interactive workshops were held across the Trust to try and help usunderstand how PROMs can be used to demonstrate how effectiveservices have been in helping service users live well with mental illhealth.

Tracy Whitelock, clinical outcomes and currency lead practitionersaid: “The workshops were a great way of finding out directly fromour service users and carers what would encourage them tocomplete the reports. We can now look forward to trying to achievethis in the future by making sure that completing PROMs becomesroutine practice.”

PROMs workshopHazel Griffiths, carer; Tracy Whitelock, clinical outcome and currencylead practitioner and Mark Griffiths, service user

Exploring the next steps

This year 80 staff reached themilestone of working in theNHS for 25 years, and manyattended our annual longservice awards ceremony atMiddlesbrough Football Clubto mark the occasion.

They were presented with acertificate by Trust chairmanLesley Bessant, who not onlythanked staff for theirdedication, but also paidtribute to the friends, familyand colleagues who supportedthem.

This included 86 year old BettyLiversidge, who’d travelledfrom Cumbria to attend theevent with her daughter HelenCollinson, advancedpractitioner in the NorthDurham psychosis team.

Helen explained: “Both myparents were involved with St John Ambulance from beingchildren and I credit them withthe discovery that healthcarewas my vocation. It’s lovely tosee Lesley recognise and thankthese unsung heroes too.”

Celebrating on the stands

Celebrating NHS service

Events took place across the Trust inNovember to mark Armistice Day. AtWest Park Hospital, Darlington, serviceusers from Birch and Maple wards madeceramic poppies and poppy themedcakes, which were sold in support of theRoyal British Legion and raised £323.Meanwhile, occupational therapy staff atthe hospital supported patients increating Remembrance themed cut-outsilhouettes and stained glass effectpoppies, which were displayed onwindows around the building.

The occupationaltherapy craft group atSandwell Park,Hartlepool took theirinspiration from last year’s ‘cascadingpoppies' installation at the Tower ofLondon. Lincoln ward patients cut poppyshapes from sponges, which were dippedin paint, printed onto card and thenarranged into a colourful display, with aRoyal British Legion wooden cross placedwithin it.

Staff from our veterans wellbeing andliaison service (VWALS) gave a talk at anevent in Newcastle organised by ArmedForces charity SSAFA. They told a packedaudience of professionals from health,social care, charity and otherorganisations about VWALS and thesupport and advice it gives to veteransand their families. The service can beaccessed without a referral. Tel. 0191 4415974 or email. [email protected]

Staff from Birch and Maple wards

West Park window displays

Respect forRemembrance

Cascading poppiesat Sandwell Park



Lisa Taylor, head of offender healthservices vaccinates Paul Wilson,advanced nurse practitioner,forensic outreach service.

A new crisis assessment suiteat Roseberry Park,Middlesbrough is providingsupport to people in a mentalhealth crisis 24 hours a day,seven days a week.

Any local adult needing urgentmental health assessment cancontact or attend the centre foradvice or assessment. They arethen signposted to the mostappropriate form of care to meettheir needs. The suite aims toimprove the experience forpatients by assessing people asquickly as possible and in calm

and comforting surroundings.

The suite is part of the Teessidecrisis service and works closelywith local urgent care services tomake sure people experiencing amental health crisis are seen inthe most appropriate location.Additionally it can help otheremergency services to managetheir pressures.

The suite also acts as a healthbased ‘place of safety’ for peopledetained by the police underSection 136 of the Mental Health Act.

The crisis assessment suite hasbeen developed in partnershipwith, and is funded by TeesClinical Commissioning Group(CCG).

Commenting on the openingAmanda Hume, chief executiveof South Tees CCG said “We aredelighted to provide support forthis initiative, which is making areal difference to the ways inwhich emergency services inTeesside are able to respond topeople who are experiencing amental health crisis.”

A two year, successful trial could pavethe way to provide bespoke care forservice users experiencing more stablebut enduring service needs.

Associate practitioner posts were introducedin Darlington and South Durham communitypsychosis intervention teams, to supportpeople who can’t yet be discharged due totheir medication, or because they needMental Health Act aftercare.

The two associate practitioners each workwith around 45 people, using recoveryfocussed interventions like problem solving,

symptom control, goal setting and living wellwith symptoms. More recently the role hasalso been introduced into the North Durhampsychosis team.

The project has also allowed carecoordinators to significantly increase the timethey spend with people who aren’t so faralong their recovery journey, and who needmore intensive support.

One patient commented: “…it has resultedin improvement in my mood. I’m well andfinding it easier to relax and do things Ienjoy.”

David Brown, director of operationsTeesside invites Amanda Hume, chiefexecutive, South Tees CCG to officiallyopen Tees CAS by cutting a ribbon

l-r Associate practitioners Jayne Simpson and Claire Barber

Providingsupport in acrisis

Fightingflu thiswinter

We’re battling the bugs againthis winter, with a Trustwide fluvaccination campaign for ourstaff. As part of ourcommitment to providing highquality, compassionate carewe’re encouraging all staff toget their free flu jab andprotect themselves and ourpatients. Frontline healthcareworkers are more likely to beexposed to the influenza virus,particularly during wintermonths when some patients willbe infected.

As well as putting on drop-inclinics, we’ve also signed upover 50 ‘chief flu fighters’;nursing staff on wards and incommunity teams who’ve beentrained to give the fluvaccination to their colleagues.This has made it even easier for everyone to get protectedand to reduce the spread of infection.

Providing a positive way forward for patients


Our staff took part in aninformation event at 25k Youth and Community Centre in Redcar,giving advice on mental healthservices and tips for improvingmental wellbeing. Visitors wereinvited to take part in anemotional Jenga game, jumpfitness and mindfulness sessions as well as relaxation techniquesand craft activities.

In Harrogate, staff teamed up with mental health charity Mind, to give information and advice at a joint event.


Studies have found that mental healthconditions are more common inprisoners than in the generalpopulation. Our staff working in prisons,police stations and other offenderhealth services across the region havebeen raising awareness, hosting a rangeof activities including:

• mental health awareness trainingfor prison staff

• psycho educational sessions foroffenders focussing on copingstrategies

• a poster competition in partnershipwith the prison education team

• poster and leaflet campaigns

• information stalls and access to self-help materials

• drop-in sessions for prisoners • coffee mornings and• mental health quizzes.

World Mental Health Day Mental ill health is more common than you might think, with one in four peopleexperiencing some form of mental health problem each year. We are committed totackling the stigma that can surround mental ill health and staff across the Trust havesupported World Mental Health Day, hosting a variety of activities.

Working inpartnership

South Durham liaisonpsychiatry team hosted atea and talk event atDarlington MemorialHospital, givinginformation about theservice, privacy in mentalhealth and staffmindfulness.

The recovery andoutcome supportteam at Ridgeway,Middlesbroughhosted an eventgiving service usersthe opportunity totake part inwellbeing focussedactivities to supporttheir recovery.Former service usersalso shared theirinspirational stories.

Recovery themed displayswere hosted by each ward

Recovery focus

Tea and talk

#WMHD15

Higher assistantpsychologists deliver dignityin mental health session.

Raising awareness in prisons

Meanwhile, staff at West ParkHospital, Darlington, hosted atea party with live music inthe main reception.

Ward 15 at the FriarageHospital, Northallerton wereon hand to chat to visitorsabout mental health and thesupport available…

…and young people and staffat the Newberry Centre, WestLane Hospital, Middlesbrough,hosted a cake and craft stall.



High fiveFive prestigious awards have been brought home by our staff, a real testament totheir hard work and dedication. Read more about the winners…

Ward 15 at The FriarageHospital in Northallertonscooped the covetedwinner’s award forpsychiatric team of the yearfor working age adults atthe annual RCPsych Awardsceremony in November.

The team was presentedwith the award for theirwork with service users,their families and the localcommunity. Their workranged from breaking downthe barriers of associatedstigma to fundraising andimproving the wardenvironment.

TEWV’s County Durham and DarlingtonCAMHS crisis and liaison team wererewarded for their work with youngpeople at the awards evening. Theypicked up the award for innovation inchild, adolescent and young people’smental health, their second nationalaward this year.

Talking Changes proudly walked awaywith the winner’s award for partnershipworking. Talking Changes was presentedwith the award for their work inimproving access to psychologicaltherapies (IAPT) in County Durham andDarlington. This service is a jointventure between TEWV, County Durhamand Darlington NHS Foundation Trustand Mental Health Matters.

Royal College ofPsychiatrists

Positive practice in mentalhealth awards

County Durham and Darlington child and adolescentmental health service (CAMHS) crisis and liaison team wonthe accolade for child and adolescent services at theNursing Times Awards 2015 in November.

This special award is presented to nurses who provide carein partnership with families and need to be able todevelop trusting relationships. The team was delighted toreceive their award at Grosvenor House in London for thework the newly developed nurse-led service has beendoing around care planning for young people in crisis.

Nursing Times

Amy Colling (pictured left), clinical lead, ward15 at the Friarage Hospital in Northallertonwas honoured at the NHS North EastLeadership Academy (NELA) awards inNovember by being chosen as the NHSinspirational leader of the year.

The award was presented to Amy at the BalticCentre for Contemporary Art in Gateshead inrecognition of her work to inspire others toachieve great things, placing quality at theheart of everything she does and mentoringthe next generation of leaders. Amy now goesto the national awards as a finalist in March.

NHS NELA

This year TEWV won two awards at The Hilton in Newcastle upon Tynein October; a team nomination and as a partner organisation.


Highlights of some of your governors’ work:• Judging the Making a Difference awards• The Council, at its recent meetings appointed governors to a range of

working groups, committees and task groups. These all focussed on thequality and experience of our services. Governors also questioned theTrust on the work undertaken to support carers and monitoring of thecarer strategy

• Attended the opening of the new Tees crisis assessmentsuite at Roseberry Park, Middlesbrough and the Trust’slearning disability conference ‘Colour my Day’. GillianRestall reported that she was very touched by thepresentations, especially the ones given by those withlearning disabilities; she even won the auction for thefruit and vegetables grown by service users

• Attended a service user and carer conference onthe Trust’s plans to be smoke free by March 2016

• Contributed to a review on involvement activitywithin Durham, Darlington and Teesside

• Were consulted by the Trust on the businesspriorities for 2016 onwards.

Governors get involved


Join usYour governors invite you to attend...

Board of Directors meetingThe Durham Centre, Belmont IndustrialEstate, Durham DH1 1TNTuesday 26 January 2016 at 9.30am

West Park Hospital, Edward Pease Way,Darlington DL2 2TSTuesday 23 February 2016 at 9.30am

Council of GovernorsMiddlesbrough Football Club TS3 6RSThursday 25 February 2016 at 2pm

Members news

Throughout November and December we ran acampaign to elect new public members to supportTEWV throughout North Yorkshire, especiallywithin our new constituencies of York and Selby.Our recruitment teams were out and about inlocal communities talking to the public andadvising on what being a member means.

We will be looking to recruit new public governorsto York and Selby very early in 2016, so if this issomething you might be interested in yourself, orif you want to be able to vote for who represents

you, sign up as a member. Take a minute tocomplete the on-line form at www.tewv.nhs.uk ortelephone 01325 552314.

Remember membership is free and youdon’t have to commit to do anything,however there are lots ofopportunities to get involved in ourwork if you wish.

Are you a member?

We have been hosting our highly successfulinformation showcases over the last fewmonths to raise awareness about theamount of support and advice available tothe public. This included not only what theNHS has to offer, but also the wide range oforganisations that support mental healthand learning disability services.

Over 100 people from across County Durham,Darlington, Scarborough, Whitby and Ryedalecame along to our two events at SpennymoorLeisure Centre and Sneaton Castle. Here’s aquick snapshot of the day’s activities.

We will be continuing to hostevents right across the Trustduring 2016, so watch out fordetails. If this is somethingyou would like to receiveinformation about regularly,

sign up to be a public member with TEWV andreceive your own copy of insight and details ofupcoming events in your local area.

On the road again

Coming to an event? Would you like to speak to your governor or the Trust secretary’s team? Tel. 01325 552314 Email. [email protected] Write to: Council of Governors, West Park Hospital, Edward Pease Way, Darlington DL2 2TS

Keep up-to-date with events and meetings

Like us on Facebook TEWV.FT Follow us on @TEWV

or visit www.tewv.nhs.uk

Sally Smith

Governorquestion timeThe Council of Governors is always keento hear from members. Do you have acomment, feedback or a question youwould like to ask? Please [email protected] or write toCouncil of Governors, West Park Hospital,Edward Pease Way, Darlington DL2 2TS.

Visitors at SpennymoorLeisure Centre

Staff and service users fromthe learning disability service,Eastfield Clinic, Scarborough.

“Very busy, lots of peopleinterested in services”

“In some waysit exceeded myexpectations”


In thespotlight Sally Smith, experts byexperience co-ordinator, hasjoined TEWV as a paidmember of staff.

Sally’s journey began with herattending involvement opportunitiesand this in turn has helped her with herown road to recovery. Sally explains thebenefits for her: “Involvementopportunities have developed myconfidence, my self-esteem and haveled to lots of new friendships. It hascertainly helped me on my own journeytowards recovery and I’m delighted tonow be in paid employment with theTrust”.

Currently we have over 280 peopleregistered with us for involvement, andSally’s story is just one example of howbeing involved can assist in recovery.

If you are a service user, or a carer withrecent (within the last year) experienceof mental health or learning disabilityservices, why not consider registeringfor involvement and help us shape andimprove our services. Opportunitiesrange from becoming a member of asteering group, interviewing newmembers of staff, to assisting indelivering conferences and training.

Involvement opportunities are sent outregularly to all those registered for

involvement work. Travel expensesand involvement payments canoften be claimed.

If you would like to receive moreinformation contact

[email protected] call the patient and public

involvement team on01642 516468.

MEMBERS NEWS insight ISSUE 52 Winter 2015 9

Service users, carers and staff cametogether at our ninth annual learningdisabilities conference ‘Colour my day’.The conference looked at how effectivepartnership working can help people liveas independently as possible with alifestyle of their choosing.

NHS England’s national clinical director forlearning disabilities, Dominic Slowie,presented at the conference and people tookpart in a range of workshops.Representatives from partner organisations

were also on hand to talk to people abouttheir experiences and local services.

Paul Newton, director of operations said:“The conference has given service users andcarers the chance to speak to, and influence,those who commission and deliver their care,across several organisations. These open andhonest discussions promote understanding,build relationships and improve joined upworking”.

#TEWVconf

Working with partnerorganisations to makea difference

Membership updateTotal number of members

Lesley with her book

Colour my day– my way

Poetry onprescriptionLesley D’Arcy, clinical nurse specialistbased at Lancaster House in Stockton-on-Tees has put pen to paper andwritten her first book of poems to tryand tackle the stigma often associatedwith mental ill health.

‘Poetry on prescription’ contains 11poems and is inspired by Lesley’s ownexperiences, of personal mental illhealth and as a nurse. ‘Yep, that’s me’and ‘Invisible’ are just two of the honest

and thought provoking poems availableto read.

Lesley believes poetry is therapeutic,both reading and writing it anddescribes it as “a harmless remedy withno side effects”.

For more information on the book go towww.poetryonprescription.blogspot.com


A communityperinatal service isnow available formums and mums tobe on Teesside.

Open since June, thespecialist service supportswomen experiencingserious mental healthconditions who are planninga pregnancy, are alreadypregnant or during the firstyear following a child’sbirth.

Although based atLancaster House inStockton-on-Tees, thecommunity team worksacross Middlesbrough,Redcar and Cleveland,Hartlepool and Stockton-on-Tees to promote themental wellbeing of bothmother and infant.

By giving support andtreatment they help mumswith mental ill health toremain in their own homeand with their families.

Partners and families areactively encouraged to beinvolved every step of theway in the care of mum andher recovery.

The team of mental healthnurses, nursery nurse,consultant psychologist,consultant psychiatrist andadministrative support workvery closely with midwivesand health visitors at SouthTees and North Tees andHartlepool Hospitals NHSFoundation Trusts, as well

as the specialist perinatalinpatient unit in Morpeth,which is commissioned forthe Northern region.

They also provide supportand advice to a range ofhealth and social careprofessionals.

The service is funded byNHS South Tees ClinicalCommissioning Group andHartlepool and Stockton-on-Tees ClinicalCommissioning Group.

What is the best thing about your job?When someone invites you into their life andshares things that they may not have told manypeople (or anyone) and then watching them onthe journey to their recovery. I only started withthe Trust in March 2015 and everything stillfeels new and exciting: I like this organisationand the people within it.

Where do you see yourself in ten years’time? I really don't think like that! One day I'dlike to own a place to live; for many years wehaven't.

What was your first job? I had loads ofcasual jobs as a student, but my first 'proper'job was as a housing officer for OldhamCouncil. As part of that I was one of the lastcouncil door to door rent collectors, wanderingaround some tough estates with hundreds(sometimes thousands) of pounds and nosecurity. I survived! More seriously, it gave memy first insight into mental health issues.

Whose picture did you have on your wallas a teenager? As a student I had a hugeposter of a soldier kneeling on a battlefieldwith the word 'Why?' on it. I also had a bigposter of U2 'The Joshua Tree' (I have an MA inU2 and theology now).

How do you like to spend your leisuretime? Juggling and not always successfully:being with my family (I'm married with 11 and14 year old boys), leading a Beaver Scoutcolony, Amateur dramatics (I'm in a panto!),playing bad guitar, I go running 3-4 times aweek, blogging, booking and running gigs andspending most Friday nights at my local withmy friends. And there is church as well...

Do you have a claim to fame? During2014 I met two of my all-time musicalidols: Martyn Joseph and Duke Special,both at gigs that I had booked. I canstill bore people rigid by recountingtales about that, including the timethat Duke Special stopped anencore at The Sage to come acrossand say hello to me. I'll stopthere...

If you could witness any eventpast, present or future, whatwould it be? I would have likedto have been there when MartinLuther King delivered his 'I havea dream' speech, to sense the passionand feel the hope of evil overcome bylove.

What was the last book you read?'Elizabeth is Missing' by Emma Healey. I see alot of people with dementia and that is why I

read the book. Once I startedreading I was both captivatedand moved. It is rare I read anovel that has that much effecton me.

Where did you spend yourlast holiday? Three

blissful weeks in theLoire Valley with myfamily winding downto a standstill.

What is yourmain ambition inlife? I guess anunderlying principleto who I am andwhat I aspire to be is

from a book in theOld Testament:

'act justly andto love mercy and towalk humbly with yourGod'. I don't alwaysmanage it.

An insightinto...

Rev. Graham PeacockChaplain, Yorkshire locality.


Following our commitment to gosmoke free and improve the health ofour service users, we are on track tomeet our expected launch date of 9March 2016, coinciding with nationalNo Smoking Day.

We held a service user and carer engagementevent, which enabled us to discuss our plans withthose who may be affected. This providedvaluable feedback and we were able to answermany questions and alleviate any concerns.

In addition, over 1300 members of staff havenow undergone basic training and 60+ staff havecompleted a higher level of training, to help themassess patients and advise on choosing, orproviding them with, nicotine replacementproducts. We’re also developing patient and staffinformation leaflets which will be available in thenew year.

For more information contact Lesley Colley,project manager Tel. 01642 516547 or [email protected]

Mum’s the word Smoke freeprogress

Representatives ofthe new team


FOCAL POINT insight ISSUE 52 Winter 2015 11

For more information tel: 01642 516536 or email: [email protected]

Previously working alongside the liaisonand diversion team, who work in policestations and courts, the criminal justiceand liaison team (CJLT) now attendcommunity rehabilitation hubs to providesupport to CRC colleagues and otherpartner agencies.

CRCs work alongside the NationalProbation Service to manage offendersunder probation, to reduce reoffending bytackling the causes of it, and providingsupport and rehabilitation.

The team consists of communitypsychiatric nurses and a social worker.Staff are based at Sandringham House,Middlesbrough, but travel to communityrehabilitation hubs within churches, librariesand community centres across the area.

Commenting on the service, team managerDebra Bashford said: “Rather than beingseen at the probation services main offices,people can now meet with a wide variety ofagencies at the same time and at a location

within their local community. This makesengagement much easier not only for them,but also for partner agencies who can offerfurther advice and support to them quicklyand without them having to travel or makeadditional appointments.”

In addition to CRC and the criminal justiceliaison staff, anyone over 18 years old

attending the community rehabilitationhubs can meet with housing, benefits,primary care and other services to discusstheir needs and get support and advice.Debra added: “CRC staff will generally referanyone with a mental health need or othervulnerability to the team. However we alsotake referrals from other agencies workingwithin the hubs, as well as self-referrals.

“We provide quick and easy access tomental health advice and support and carryout assessments for anyone believed tohave a mental health need or othervulnerability. This means we can signpostpeople to the relevant treatment andsupport according to their needs, as well asoffer other brief interventions and follow upappointments to carry out furtherassessments and aid their recovery.”

In addition to offering support andguidance at rehabilitation centres, the teamprovides mental health training and supportto partner agencies working out of thehubs, ensuring a greater understanding ofmental health issues and the appropriateapproaches to take.

A partnershipapproach

Staff from the criminaljustice and liaison team

The criminal justice and liaison team now has a new focus, working withCommunity Rehabilitation Companies (CRCs) across Teesside and CountyDurham to provide mental health advice, liaison and brief interventions tolow-to-medium risk offenders.

“We provide quick andeasy access to mentalhealth advice andsupport and carry outassessments for anyonebelieved to have amental health need orother vulnerability.


Accolade for eatingdisorders ward

Birch ward, our adult inpatient eating disorders service at West ParkHospital, Darlington has received Quality Network for EatingDisorders (QED) accreditation for the first time. The QED is awardedby the Royal College of Psychiatrists and reviews, identifies andacknowledges high standards of patient care.


News in brief

What’s going onTo publicise your service news in insight, socialmedia or the press, contact the communicationsteam at West Park Hospital, Darlington, give usa call on 01325 552023 or [email protected]

Keep up to date with what’s happening atTEWV, follow us on social media:

/tewvft @TEWV

Staff friends and family test – A big thumbs up!

Well done to the NewberryCentre, West Lane Hospital,Middlesbrough for their fifthset of great results. 100% of theteam reported that they wouldrecommend their place of workto friends and family to receive

care and treatment. The wardmanager and clinical leadcommended the team for theirenthusiasm, work ethos andtheir professionalism in theday-to-day care of the patientswho use the services.

…in our patient and carer information survey. Wouldyou rather receive a glossy leaflet or is easilyunderstandable information most important? Do youjust want what you need, when you need it? We’reasking service users, their families and carers to let usknow what is most important to them by taking part inour short survey atwww.surveymonkey.co.uk/r/3JCK9X6. Hard copiesand easy read versions are available from thecommunications team at West Park Hospital. [email protected] or Tel. 01325 552223.

Newberry Centre staff

Making a

awards2015

Look out for details on who hasbeen shortlisted for our very ownMaking a difference awards 2015 at www.tewv.nhs.uk/staffawards

Tell us what you want…Memory walk haileda big success

Dementia walk

The son of a patient in the Durham

mental health service for older

people community team took on

three challenges in support of

Bowes Lyon unit, Lanchester Road

Hospital, Durham. A 10 mile cross

country race carrying 35lb, the

Great North Run and a road cycle

event over 52 miles around Durham

helped raise a fantastic £1,291.

Cheque presentation

Fantastic helpfor Bowes Lyon

“Helped with my futureprogression anddevelopment. Feltvalued and wouldrecommend to my peers.I really enjoyed it.”

CareerdevelopmentconferenceOur workforce development teamand the Joint Lifelong PartnershipGroup invited band 1-4 staff to thefirst personal/career developmentconference in October atMiddlesbrough Football Club. Itprovided support with careerprogression for band 1-4 staffacross all services and showcaseddifferent career opportunitiesavailable in the Trust.

The Hartlepool community

memory walk has been

hailed a big success after

more than 100 walkers,

including staff fromSovereign House, Hartlepool,

helped raise £226 for the

Alzheimer’s Society. The

special event took place in

October in and around Ward

Jackson Park, as part of the

town’s bid to be recognised

as working towardsbecoming a dementia-

friendly community. Another

walk will be organised in the

New Year.


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