10.1 © 2006 by prentice hall 10 chapter security and control
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10.1 © 2006 by Prentice Hall
10Chapter
Security and ControlSecurity and ControlSecurity and ControlSecurity and Control
10.2 © 2006 by Prentice Hall
OBJECTIVES
• Explain why information systems need special protection from destruction, error, and abuse
• Assess the business value of security and control
• Evaluate elements of an organizational and managerial framework for security and control
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
10.3 © 2006 by Prentice Hall
• Evaluate the most important tools and technologies for safeguarding information resources
• Identify the challenges posed by information systems security and control and management solutions
OBJECTIVES (Continued)
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
10.4 © 2006 by Prentice Hall
• Challenge: provide network and infrastructure security to a financial services firm in a Web-enabled high-threat environment
• Solutions: outsource to a well-known security firm the task of providing 24 x 7 network and infrastructure monitoring and reporting
• Real-time security monitoring 24 x 7, best practices, online security portal, data mining of network transactions
• Illustrates the role of system and network security in providing customers with service and managing corporate risk in online environments
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
Wesfarmers Limited Case
10.5 © 2006 by Prentice Hall
SYSTEM VULNERABILITY AND ABUSE
Why Systems Are Vulnerable
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
Contemporary Security Challenges and Vulnerabilities
Figure 10-1
10.6 © 2006 by Prentice Hall
• Use of fixed Internet addresses through use of cable modems or DSL
• Lack of encryption with most Voice over IP (VoIP)
• Widespread use of e-mail and instant messaging (IM)
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
SYSTEM VULNERABILITY AND ABUSE
Internet Vulnerabilities:
Why Systems Are Vulnerable (Continued)
10.7 © 2006 by Prentice Hall
• Radio frequency bands are easy to scan
• The service set identifiers (SSID) identifying the access points broadcast multiple times
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
SYSTEM VULNERABILITY AND ABUSE
Wireless Security Challenges:
10.8 © 2006 by Prentice Hall
SYSTEM VULNERABILITY AND ABUSE
Wi-Fi Security Challenges
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
Figure 10-2
10.9 © 2006 by Prentice Hall
• Computer viruses, worms, trojan horses
• Spyware
• Spoofing and Sniffers
• Denial of Service (DoS) Attacks
• Identity theft
• Cyberterrorism and Cyberwarfare
• Vulnerabilities from internal threats (employees); software flaws
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
SYSTEM VULNERABILITY AND ABUSE
Malicious Software: Viruses, Worms, Trojan Horses, and Spyware
Hackers and Cybervandalism
10.10 © 2006 by Prentice Hall
SYSTEM VULNERABILITY AND ABUSE
Worldwide Damage from Digital Attacks
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
Figure 10-3
10.11 © 2006 by Prentice Hall
• Inadequate security and control may create serious legal liability.
• Businesses must protect not only their own information assets but also those of customers, employees, and business partners. Failure to do so can lead to costly litigation for data exposure or theft.
• A sound security and control framework that protects business information assets can thus produce a high return on investment.
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
BUSINESS VALUE OF SECURITY AND CONTROL
10.12 © 2006 by Prentice Hall
Security Incidents Continue to Rise
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
BUSINESS VALUE OF SECURITY AND CONTROL
Figure 10-4
Source: CERT Coordination Center, www.cert.org, accessed July 6, 2004.
10.13 © 2006 by Prentice Hall
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
BUSINESS VALUE OF SECURITY AND CONTROL
Legal and Regulatory Requirements for Electronic Records Management
• Electronic Records Management (ERM): Policies,
procedures and tools for managing the retention,
destruction, and storage of electronic records
10.14 © 2006 by Prentice Hall
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
BUSINESS VALUE OF SECURITY AND CONTROL
Data Security and Control Laws:
• The Health Insurance Portability and Accountability Act (HIPAA)
• Gramm-Leach-Bliley Act
• Sarbanes-Oxley Act of 2002
10.15 © 2006 by Prentice Hall
• Electronic Evidence: Computer data stored on disks
and drives, e-mail, instant messages, and e-
commerce transactions
• Computer Forensics: Scientific collection,
examination, authentication, preservation, and
analysis of computer data for use as evidence in a
court of law
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
BUSINESS VALUE OF SECURITY AND CONTROL
Electronic Evidence and Computer Forensics
10.16 © 2006 by Prentice Hall
General controls:
• Software and hardware
• Computer operations
• Data security
• Systems implementation process
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ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Types of Information Systems Controls
10.17 © 2006 by Prentice Hall
• Input
• Processing
• Output
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ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Application controls:
10.18 © 2006 by Prentice Hall
• Determines the level of risk to the firm if a specific activity or process is not properly controlled
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Risk Assessment:
10.19 © 2006 by Prentice Hall
• Acceptable Use Policy (AUP)
• Authorization policies
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Security Policy:
Policy ranking information risks, identifying acceptable security goals, and identifying the mechanisms for achieving these goals
10.20 © 2006 by Prentice Hall
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Security Profiles for a Personnel System
Figure 10-5
10.21 © 2006 by Prentice Hall
• Downtime: Period of time in which a system is not
operational
• Fault-tolerant computer systems: Redundant
hardware, software, and power supply components to
provide continuous, uninterrupted service
• High-availability computing: Designing to maximize
application and system availability
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Ensuring Business Continuity
10.22 © 2006 by Prentice Hall
• Load balancing: Distributes access requests across
multiple servers
• Mirroring: Backup server that duplicates processes on
primary server
• Recovery-oriented computing: Designing computing systems to recover more rapidly from mishaps
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ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Ensuring Business Continuity (Continued)
10.23 © 2006 by Prentice Hall
• Disaster recovery planning: Plans for restoration of computing and communications disrupted by an event such as an earthquake, flood, or terrorist attack
• Business continuity planning: Plans for handling mission-critical functions if systems go down
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ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Ensuring Business Continuity (Continued)
10.24 © 2006 by Prentice Hall
• MIS audit: Identifies all of the controls that govern
individual information systems and assesses their
effectiveness
• Security audits: Review technologies, procedures,
documentation, training, and personnel
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Auditing:
10.25 © 2006 by Prentice Hall
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
ESTABLISHING A MANAGEMENT FRAMEWORK FOR SECURITY AND CONTROL
Sample Auditor’s List of Control Weaknesses
Figure 10-6
10.26 © 2006 by Prentice Hall
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
TECHNOLOGIES AND TOOLS FOR SECURITY AND CONTROL
Access Control
• Passwords
Authentication:
Access control: Consists of all the policies and procedures a company uses to prevent improper access to systems by unauthorized insiders and outsiders
• Tokens, smart cards
• Biometric authentication
10.27 © 2006 by Prentice Hall
• Firewalls: Hardware and software controlling flow of
incoming and outgoing network traffic
• Intrusion detection systems: Full-time monitoring
tools placed at the most vulnerable points of
corporate networks to detect and deter intruders
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
TECHNOLOGIES AND TOOLS FOR SECURITY AND CONTROL
Firewalls, Intrusion Detection Systems, and Antivirus Software
10.28 © 2006 by Prentice Hall
• Antivirus software: Software that checks computer
systems and drives for the presence of computer
viruses and can eliminate the virus from the infected
area
• Wi-Fi Protected Access specification
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
TECHNOLOGIES AND TOOLS FOR SECURITY AND CONTROL
Firewalls, Intrusion Detection Systems, and Antivirus Software (Continued)
10.29 © 2006 by Prentice Hall
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
TECHNOLOGIES AND TOOLS FOR SECURITY AND CONTROL
A Corporate Firewall
Figure 10-7
10.30 © 2006 by Prentice Hall
• Public key encryption: Uses two different keys, one
private and one public. The keys are mathematically
related so that data encrypted with one key can be
decrypted using only the other key
• Message integrity: The ability to be certain that the
message being sent arrives at the proper destination
without being copied or changed
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
TECHNOLOGIES AND TOOLS FOR SECURITY AND CONTROL
Encryption and Public Key Infrastructure
10.31 © 2006 by Prentice Hall
• Digital signature: A digital code attached to an electronically transmitted message that is used to verify the origin and contents of a message
• Digital certificates: Data files used to establish the identity of users and electronic assets for protection of online transactions
• Public Key Infrastructure (PKI): Use of public key cryptography working with a certificate authority
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
TECHNOLOGIES AND TOOLS FOR SECURITY AND CONTROL
Encryption and Public Key Infrastructure (Continued)
10.32 © 2006 by Prentice Hall
• Secure Sockets Layer (SSL) and its successor Transport Layer Security (TLS): protocols for secure information transfer over the Internet; enable client and server computer encryption and decryption activities as they communicate during a secure Web session.
• Secure Hypertext Transfer Protocol (S-HTTP): used for encrypting data flowing over the Internet; limited to Web documents, whereas SSL and TLS encrypt all data being passed between client and server.
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
TECHNOLOGIES AND TOOLS FOR SECURITY AND CONTROL
Encryption and Public Key Infrastructure (Continued)
10.33 © 2006 by Prentice Hall
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
TECHNOLOGIES AND TOOLS FOR SECURITY AND CONTROL
Public Key Encryption
Figure 10-8
10.34 © 2006 by Prentice Hall
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
TECHNOLOGIES AND TOOLS FOR SECURITY AND CONTROL
Digital Certificates
Figure 10-9
10.35 © 2006 by Prentice Hall
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
MANAGEMENT OPPORTUNITIES, CHALLENGES AND SOLUTIONS
Management Opportunities:
Creation of secure, reliable Web sites and
systems that can support e-commerce and
e-business strategies
10.36 © 2006 by Prentice Hall
• Designing systems that are neither overcontrolled
nor undercontrolled
• Implementing an effective security policy
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
MANAGEMENT OPPORTUNITIES, CHALLENGES AND SOLUTIONS
Management Challenges:
10.37 © 2006 by Prentice Hall
• Security and control must become a more visible and explicit priority and area of information systems investment.
• Support and commitment from top management is required to show that security is indeed a corporate priority and vital to all aspects of the business.
• Security and control should be the responsibility of everyone in the organization.
Management Information SystemsManagement Information SystemsChapter 10 Chapter 10 Security and ControlSecurity and Control
MANAGEMENT OPPORTUNITIES, CHALLENGES AND SOLUTIONS
Solution Guidelines: