1.1 accessing the portal via lms main page

Accessing the Portal via LMS Main Page

ASKnLearnTM Learning Management System | User Guide for Parents 1

1.1 Accessing the Portal via LMS Main Page

If you are unsure of your school’s instance name, you can access the Parents’ Portal via the main

LMS page.

1. Go to the address: http://lms.asknlearn.com and you will be directed to the main LMS

page as shown below.

2. Click on the words “Login as parents” and you should see the page toggle to

“Asknlearn Parents’ Portal” and the header indicated as “Parent Login”.

http://lms.asknlearn.com/

Accessing the Portal via LMS Main Page


3. Select the level your child is as of current by clicking the respective radio buttons:

Primary, Secondary or Tertiary

4. Select the school your child is studying in by selecting the school from the drop down list

5. Enter your child’s User ID (e.g. NRIC No. / FIN)

6. Enter your password

* Note: If you are logging in for the first time, enter your password as parents (in lowercase).

7. Click Log In ( )

Accessing the Portal via School Direct Link


1.1 Accessing the Portal via School Direct Link

1. To access to the portal, login to http://lms.asknlearn.com/(school’s_instance_name)

1. Click on the words “Click here to login as a parent” and you should see the blue bar

toggle to “Parent Login”.

2. Enter your child’s User ID (e.g. NRIC No. / FIN)

3. Enter your password

* Note: If you are logging in for the first time, enter your password as parents

4. Click on Log In ( )

http://lms.asknlearn.com/(school's_instance_name)

New User Registration


1.1 New User Registration

If this is your first visit to the Parents’ Portal, you will be directed to the registration page as

shown below.

* Note: In order to view and access the contents of the system, it is compulsory for you to

register an account with the LMS.



1. Enter your name (Optional)

2. Select who will be accessing the Parents’ Portal

3. Enter your preferred password

4. Confirm your password by re-entering it

*Note: Please change the default password for security purposes

5. Enter your email address to receive email notifications sent by the system and / or the

school

*Note: The email address will also be used for password resetting in the event that the

password is forgotten.



6. Confirm the information you have entered and click Submit

7. If your registration is successful, you will see the following page.

8. Click on ( ) to re-login to the portal

9. You will be directed to the login portal as shown below

Retrieving your Password


1.1 Retrieving your Password

On activating the Password Request feature, the system will send you your password to the

email which you had registered in the LMS.

1. To retrieve your password, click on the “Retrieve your Password” link located on the

login panel

From School’s Direct Link

From LMS Main Page



2. Enter your child’s User ID

3. Click Next

4. You will be informed that your password has been sent to the email address which had

been registered in the system.

* Note: Your email address will not be displayed due to security reasons.

In the case if you have forgotten the email address, kindly proceed the LMS administrator for

assistance to reset your password.



5. Click on “Login here” link to return to the portal’s login page.

Module Features


1.1 Module Features

The Module Header shows the name of the module you are currently in.

Click on the different modules in the Module Bar to switch your views

Access to the various functions within the module in the Function Bar

Features of Menu Bar


1.1 Features of Menu Bar

On the top of the page shows the launch bar.

Home - Shows notifications and announcements posted for you and your child

- Shows Parents’ Resources and Shared Blog, if any (only applicable if shared by school)



eReports - Shows the tasks your child has been assigned and a calendar of school events

eResult - Shows your child’s result (report book)



Tools - Contains various wizards (modules) that you can use, such as:

1) Consultation Booking: To make a Parent-Teacher Meeting booking

2) Suggestion Space: To leave suggestions (if applicable)



Links - Contains useful links shared to you by the school’s administrator

Profile - View and update your personal particulars or link profile to your Dropbox



Logout - Logout of the portal

Profile


1.1 Profile

The Profile menu allows you to view and update your personal particulars.

1. On the menu bar, click Profile, or

2. Click on your profile picture that is located on the top right corner of the launch bar.

Your personal profile is divided into the following sections:

Profile


* Note: To navigate to any other section, click on the relevant section title located at the left

panel

Update your personal particulars and click on Save

Profile


Photo


1.1 Photo

To update your profile picture, on the left panel, click Photo

Select your preferred method to upload your photo

1. Browse for an existing photo, or

2. Capture a photo using a web cam

Photo


Password


1.1 Password

To change your password, on the left panel, click Password

Enter your Current Password

Enter your New Password and confirm your password

* Note: New password must be at least 8 characters

Click on Save to update the changes

Security Question


1.1 Security Question

To add a security question to reset your password, on the left panel, click Security Question

Select an existing question or choose. Write your own question

Security Question


Enter your question and answer in the text boxes provided.

Click Save to save the settings.

Parent’s Notifications


1.1 Parents’ Notifications

When you login to the Parents’ Portal, under Home, you will see a list of unread notifications for

you

Parent’s Notifications


You can also click on the tags located at the right side of the screen to display only notifications /

announcements that are tied to the selected tag

Parent’s Notifications: Unread Notifications


1.1.1 Unread Notifications

To view the contents of the notification, click on the notification title

Parent’s Notifications: Unread Notifications


Click on the Prev button ( ) located at the top right corner of the module header to return

to the list of notifications page

Acknowledge that you have read the notification by clicking on the I have read this notification

button

You will be directed to the list of unread notifications.

Parent’s Notifications: All Notifications


1.1.1 All Notifications

To view the notifications you have read before, on the function bar, select All Notifications

Parent’s Notifications: Announcements with Poll


1.1.1 Announcements with Poll

The school may add a poll in the announcement for your voting

To vote, under the Poll section, simply select the option and click Submit

* Note: You are only allowed to submit your vote once

Child Announcement


1.1 Child Announcement

To view all the announcements that are assigned by the school to your child, on the module bar,

click on Child Announcement

Click on the announcement title to view the full message contents

Parent’s Notifications: Survey for Parents


1.1.1 Survey for Parents

To take the survey that is assigned to you, click on the link provided to launch the survey.



1.1.1.1 Attempting Survey

Once you have launched the survey, you will see the following:



1. To start, click on Take Survey

2. Select or input your responses

* Note: Questions that are marked with an ‘*’ indicates they are compulsory question



3. To save your responses and resume the survey later, click on the Save button. Launch the

survey from Parent’s Notifications again to resume.

To submit your responses, click on the Submit button

* Note:

The buttons are located at the end of the survey

You might not see the Save button depending on the setup of the survey by

your child’s / ward’s teacher

Once submitted, you will not be allowed to re-attempt the survey

4. Click on Yes once you are sure of your answers.



Resume Survey

1. To resume your survey, launch the survey from Parent’s Notifications

2. You will be prompted if you would like to restore your responses.

3. Select Yes to restore your saved responses or No to clear your previously saved responses.

4. Click on Take Survey to proceed



1.1.1.2 Survey Report

After you have submitted your survey responses, you may view the report of your responses.

To print your report, click on the Print button located at the top of the report page

Below is a sample screenshot of the report of your survey:

Features of eReports


1.1 Features of eReports

To view your child’s assigned tasks and learning progress, on the menu bar, click eReports

On the module bar, select the report that you would like to view

Child On-Going Tasks


1.1 Child On-Going Tasks

The Child Ongoing Tasks report shows tasks that have been assigned to your child.

Mouse over to view the details of each task

Child Completed Tasks


1.1 Child Completed Tasks

The Child Completed Tasks report shows all the tasks your child has completed

Select the filter to view the different tasks completed by Date (Descending), Date (Ascending),

Subject (Descending), Subject (Ascending), Teacher (Descending), Teacher (Ascending), Task

Title (Descending), Task Title (Ascending)

Child Logon Report


1.1 Child Logon Report

The Child Logon Report shows the frequency and duration your child spent in LMS each week

Click on the left and right arrows to navigate to other months

Child Tracking Report


1.1 Child Tracking Report

The Child Tracking Report shows what your child has been working on in LMS

Child Attendance Report


1.1 Child Attendance Report

Through the Child Attendance Report, you are able to view your child’s attendance in school

* Note: This is only applicable if your child’s school is using the e-Attendance feature

School Events Calendar


1.1 School Events Calendar

View the school’s events and activities via the School Events Calendar

School Events Calendar


Click on the event to view full details

View Child’s Results


1.1 View Child’s Results

To view your child’s report book, on the menu bar, click eResult

Select a report book to view your child’s results

View Child’s Results


(Your child’s result)

About the Consultation Module


1.1 About the Consultation Module

Consultation module allows you to schedule an appointment with your child’s / ward’s teachers

for a consultation session

On the top menu bar, you will see 3 views: Booking by Date, Booking by Personnel and

Bookings

Booking by Date / Booking by Personnel allows you to schedule an appointment with your

child’s / ward’s teachers

About the Consultation Module


Booking allows you to view a summary of your bookings

Consultation: Making an Appointment


1.1.1 Making an Appointment

Indicate the frequency of the meeting

The Additional Info field allows you to input information of this meeting

If you have booked for more than 1 time slots, you can either click

to add the information to all the time slots you have

selected, or indicate different information for different time slots manually

Repeat for all function:

Manual input for individual time slots:

Click to confirm your booking(s)

Consultation: Making an Appointment


Click to view the appointments you have made

Consultation: View by Calendar


1.1.1 View by Calendar

Under Calendar view, you can select your preferred method to schedule an appointment

Select to Booking by Date or Booking by Personnel



1.1.1.1 Booking by Date

Book by Date is the default view you will see. There are 2 different views in which you can

further select to view a teacher’s available timeslots: View by Day or View by Week.

Use the arrows located beside Today icon to navigate to the previous or next day or week



Select your preferred timing (s)

* Note: Based on the setups for the resource, you may be allowed to select more than 1 time slots

Click



1.1.1.2 Booking by Personnel

Booking by Personnel allows you to select specific resource to schedule the appointment

To filter the resources based on their assigned categories, click on the tags located on the left of

the page

Click to schedule an appointment with the resource

The monthly calendar will display all the available dates for your selected resource



On your preferred date, click on to proceed with the booking

Based on your selected date, it will show the timings available.

Select your preferred timing (s)

* Note: Based on the setups for the resource, you may be allowed to select more than 1 time slots

Click

Consultation: View my Bookings


1.1.1 View My Bookings

To view the bookings you have made, click which is located on the top bar

On the left panel, you can select to View by Personnel or View My Bookings

1.1.1.1 View by Personnel

In this view, you can further select your preferred view: List Mode or Calendar Mode

1.1.1.1.1 List Mode

To filter the resource you are looking for, use the Search box

Click on the View icon to view the details of your bookings

You can remove your current bookings by selecting the booking to be removed and click



1.1.1.1.2 Calendar Mode

Select the category and resource from the drop down list

Your bookings for the selected resource and current month will be displayed

Mouse over to see the details for the time period booked

Click to navigate to the previous month and to navigate to the next month



1.1.1.2 View My Bookings

Select a date range

Click

Search results will return all the bookings you have made within the selected date range

To further filter through the results, use the Search box



1.1.1.3 Cancellation of My Bookings

There are 2 ways in which you can cancel your bookings:

Calendar Mode in View Bookings by Resource

Click on the icon to delete the booking

List Mode in View All

Select the bookings by checking the checkbox(es) then click

About the eStreaming Module


1.1 About the eStreaming Module

eStreaming module allows parents / guardians of Secondary 2 students to select the subject

combinations for their child / ward who are promoting to Secondary 3 the following year.

* Note:

This section of the guide is only valid if the school has specified the option to allow parents to

select subject combinations via the Parents’ Portal.

Kindly check with the school’s administrator / staff if you are unsure.

eStreaming: Selection of Subject Combinations


1.1.1 Selection of Subject Combinations

On the cover page, you will see the streaming period. You can only select when the streaming

period is open.

1. Click on Begin Selection

2. You will see your child’s /ward’s results for each subjects



3. Select the combinations in order of preference (1st as most preferred)

4. You may wish to enter your remarks in the box provided.

5. Click Next ( )

6. Your selected choices will be displayed

7. Click Confirm to submit your choices. To re-select, click Cancel and Back to Selection.



8. You will be notified upon successful submission.

9. Click Back to Cover Page to return to the cover page of the eStreaming module or click

Back to Tools to return to the Tools page



On the start page, you will see a summary of your submitted choices.

On the Tools page, you will see a list of modules that are available for you to access.

Sample screenshot on the list of modules under Tools menu:

eStreaming: View Streaming Result


1.1.1 View Streaming Result

You can view the class and subject combination that your child / ward had been assigned to

when the result has been released.

The result will be displayed on the cover page when you access the eStreaming module.

eStreaming: Appeal


1.1.1 Appeal

You can submit the appeal choices when the period is open.

1. Click I want to Appeal Now ( )

2. Select preferred subject combination

3. You may wish to enter your remarks in the box provided.

4. Click Next ( )

5. Click Confirm to submit your choices. To re-select, click Cancel and Back to Selection.

eStreaming: Appeal


6. You will be notified upon successful submission.

7. Click Back to Cover Page to return to the cover page of the eStreaming module or click

Back to Tools to return to the Tools page

eStreaming: View Appeal Result


1.1.1 View Appeal Result

You can view the class and subject combination that your child / ward had been assigned to

when the result has been released.

The result will be displayed on the cover page when you access the eStreaming module.

About the Suggestion Space Module


1.1 About the Suggestion Space Module

Suggestion Space allow parents to participate in providing suggestions and feedbacks in the

space created by the school

On launching the module, you will see a list of space created by the school that you can

participate in

About the Suggestion Space Module


Click on the title to view the space details and all suggestions

Suggestion Space: Add a Suggestion


1.1.1 Add a Suggestion

To add a new suggestion, click New Suggestion button

Enter your suggestion title, the current situation and your suggestion

Under Outcome Notification, select Yes if you would like to receive notification to know if

your suggestion has been approved or rejected

Click Add to submit your suggestion to the school for approval. Otherwise click Cancel to

discard your suggestion.

Suggestion Space: Add a Suggestion


Once submitted, your suggestion will be under View All Suggestions

Suggestion Space: View Result


1.1.1 View Result

Under View All Suggestions, you can view the results of the suggestions whether they are

approved and/or declined.

* Note: Instead of viewing suggestions of all status, you might be able to see only approved

suggestions or declined suggestions as this is based on settings by the author of the space

Click on View Result to view the result of the suggestion

Remarks Description

Your suggestion has been rated as the Best Suggestion of the Month

Your suggestion has been rated as a Good Suggestion

Your suggestion has been rated as the Implemented Suggestion of the Month

Suggestion Space: View Result


You can see author’s feedback on your suggestion and ratings

Click Back to return to view all suggestions

Suggestion Space: Edit Suggestion


1.1.1 Edit Suggestion

Click on Edit to modify your suggestion

* Note: You are not allowed to edit your suggestion if the author has approved/rejected your

suggestion

Click on Update to save your modified suggestion

Click Cancel to discard your changes

Suggestion Space: Delete Suggestion


1.1.1 Delete Suggestion

Click Delete to delete your suggestion

* Note: You are not allowed to delete your suggestion if the author has approved/rejected your

suggestion

Confirm to delete the suggestion by click OK. Otherwise, click Cancel.

View Lesson Plans


1.1 View Lesson Plans

The Lesson Plan module allows you to view the lessons planned by your child’s teachers

Select (in the following sequence)

1. Department,

2. Teacher’s name, and

3. Year

Click on View User’s Lesson Plan

View Lesson Plans


System will generate the lesson plans created by the selected user

Icon Description

1. Contains no lesson plans for the week, or

2. Teacher’s lesson plans are not approved yet

Click to view lesson plans for the week

Click on the calendar icon (shown on the green column) to view the detailed plan

View Lesson Plans


Details of lesson planned by your child’s teacher

View Lesson Plans


Click on Close or Exit button located at the bottom of the plan, to return to the calendar of lesson

plans

About the Parents Portal Blog Module


1.1 About the Shared Blog Module

The Shared Blog allows you to share your thoughts. It is found under Home Menu.

Parents Portal Blog: View Blog


1.1.1 View Blog

To view a blog, click the Blog title

Click Back to return to dashboard

Parents Portal Blog: View Blog


Parents Portal Blog: Appearance


1.1.1 Sorting

To sort the blogs in Ascending or Descending order click the options on the top section

1.1.2 Sidebar The Sidebar is positioned on the right side of your blog, where you can see the Author,

Archives, “My Friends”, and Tags.

Parents Portal Blog: Articles


1.1.1 Articles

To write Add Articles

Enter the title and contents of your blog post

Parents Portal Blog: Articles


You can also choose to attach different file attachments in your blog posts

* Note: Click here for instructions on how to use file upload tool page

Click “Clikc to View Attached Items” to view the attachements

Click the icon to remove an attachment

You can:

1. Add new tags by entering the keywords in the textbox, separating each tag with a comma,

or

2. Tag your post to tags which you have already created before by checking on the

corresponding checkbox(es)

* Note: Click here to learn how to manage tags

By default, your post will be published and comments are allowed.

Modify to your preferred settings and click Update Article

Click on Post Article to save your blog post

Parents Portal Blog: Managing Tags


1.1.1 Managing Tags

Tagging your blog posts allow you to classify your posts and ease the hassle of having to search

through all the articles for a particular post

The tag labels have been arranged in alphabetical order

The number shows the actual number of blog posts which are tagged with that label

About the Travel Declaration Module


1.1 About the Travel Declaration Module

Travel Declaration module allows you to declare your child’s / ward’s travel plans.

* Note:

This section of the guide is only valid if the school has specified to allow parents to declare

travel plans via the Parents’ Portal.

Kindly check with the school’s administrator / staff if you are unsure.

Travel Declaration: Declaring Travel Plans

1.1.1 Declaring Travel Plans

To create a new record, click My Child / Ward Travel Declaration

Select the travel form that is applicable

Select Yes if you intend to travel during the holidays. Otherwise, select No.

If you have selected No, you will not be required to enter any other information. Click Save or

Save and Add Another to save the information entered and proceed.


If you have selected Yes, proceed to fill up the information required:

Specify the start and end dates of travel

Select the country and city you will be travelling to

Indicate your overseas address and contact number


Specify your mode of travel and purpose of travelling

Indicate your next-of-kin (who to contact in times of emergency)

If you will be taking transit flights, click Add Transit Info link to add your transit information

Specify the start and end date, country and city of transit. Click Add Transit Info to add more

transit flight information.

Confirm the information you have provided is correct and then click on the checkbox as a

declaration that the details you have provided is true and accurate at the time of submission

Click Save or Save and Add Another to submit your declaration


Click OK when you see a pop up box informing you that the record is successfully saved and

submitted

Travel Declaration: Manage Travel Plans


1.1.1 Manage Travel Plans

You are allowed to update / delete when you declare using My Travel Plan form.

If you have declared using the defined travel form created by the school, you are not allowed to

update / delete the information you have submitted once the permission date of the form has

expired.

Links


1 Links

The Links hub page lists the links added by the school’s administrator

To access, on the menu bar, click Links

Sample Screenshot:

1.1 accessing the portal via lms main page

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