118988599 ericsson business objects kpis generation process documentation

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ERICSSON Business Objects KPIs generation Process documentation Table of Contents I. Process .................................................................................................................................................. 2 II. The table below describes the process for generating Radio BSS Voice KPIs....................................... 2 III. The table below describes the process for generating Radio BSS Data KPIs .................................... 2 IV. The table below describes the process for generating Core CS KPIs ................................................ 2 V. The table below describes the process for generating Core PS KPIs .................................................... 3 VI. Radio BSS Data KPIs .......................................................................................................................... 4 VII. KPIs Formulas .................................................................................................................................... 7 VIII. KPI counters descriptions.................................................................................................................. 9 IX. Document control information ....................................................................................................... 13

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Page 1: 118988599 ERICSSON Business Objects KPIs Generation Process Documentation

ERICSSON Business Objects KPIs generation Process documentation

Table of Contents I. Process .................................................................................................................................................. 2

II. The table below describes the process for generating Radio BSS Voice KPIs....................................... 2

III. The table below describes the process for generating Radio BSS Data KPIs .................................... 2

IV. The table below describes the process for generating Core CS KPIs ................................................ 2

V. The table below describes the process for generating Core PS KPIs .................................................... 3

VI. Radio BSS Data KPIs .......................................................................................................................... 4

VII. KPIs Formulas .................................................................................................................................... 7

VIII. KPI counters descriptions .................................................................................................................. 9

IX. Document control information ....................................................................................................... 13

Page 2: 118988599 ERICSSON Business Objects KPIs Generation Process Documentation

I. Process

II. The table below describes the process for generating Radio BSS

Voice KPIs Stage Description

1. Log in to Business Objects application

2. Create New report using BSDR81 Universe

3. Select raw counters as per below detailed procedure

4. Insert a new report to separate the Raw Counters report with calculated KPIs

5. Use below formulas to create KPIs in the New report

6.

7.

III. The table below describes the process for generating Radio BSS

Data KPIs Stage Description

1. Log in to Business Objects application

2. Create New report using CELLGPRS Universe

3. Select raw counters as per below detailed procedure

4. Insert a new report to separate the Raw Counters report with calculated KPIs

5. Use below formulas to create KPIs in the New report

6.

7.

IV. The table below describes the process for generating Core CS KPIs Stage Description

1. Log in to Business Objects application

2. Create New report using CN_MSC, CN_MGW, ROUTE Universes

3. Select raw counters as per below detailed procedure

4. Insert a new report to separate the Raw Counters report with calculated KPIs

5. Use below formulas to create KPIs in the New report

6.

7.

Page 3: 118988599 ERICSSON Business Objects KPIs Generation Process Documentation

V. The table below describes the process for generating Core PS KPIs Stage Description

1. Log in to Business Objects application

2. Create New report using CN_GSN, S_C_GSN Universes

3. Select raw counters as per below detailed procedure

4. Insert a new report to separate the Raw Counters report with calculated KPIs

5. Use below formulas to create KPIs in the New report

6.

7.

Purpose and scope

This document describes the Ericsson Network Statistics generation procedure using business objects. It

describes both Core and Radio KPIs counters.

Scope

This document covers:

1. Procedure to generate Ericsson KPIs

2. Counters to create Core, GPRS, Radio KPIs

3. KPIs counters descriptions

It does NOT cover:

1. Platform dependency procedure

2. Business objects installation and configurations

Applies to:

1. Performance Management Team

2. Network Optimization Team

Frequency

The procedures in this document will be carried out once, but amendments can be implemented

anytime if need be.

Page 4: 118988599 ERICSSON Business Objects KPIs Generation Process Documentation

VI. Radio BSS Data KPIs Before you begin you need to have business object installed and configured

To create Radio voice KPIs in Business Objects.

Step Action

1. Log in to Business Objects application

2. Go to FileNew

3. New report wizard will appear. Select Generate a standard Report then click Begin

4. Specify data access. Select universe click NEXT

5. Select a universe, Select BSDR81 Universe from the available list of universes, then finish

6. Query panel will appear with 3 frames. a.) Classes and Objects

This frame lists all the KPIs counters and Objects types b.) Result Objects

This section is used to build the query c.) Conditions

This section is used to build query conditions

Select New to create a new report

Page 5: 118988599 ERICSSON Business Objects KPIs Generation Process Documentation

New report wizard, then select begin button

Specify Data Access, then select NEXT

Page 6: 118988599 ERICSSON Business Objects KPIs Generation Process Documentation

Select Universe BSDR81, then Finish

Note:

Repeat this exercise for core and GPRS. Select universes as per the guidelines

Query Panel.

Result Objects Section

Classes and Objects

Section

Conditions Section

Search the counter by

typing the counter here

Page 7: 118988599 ERICSSON Business Objects KPIs Generation Process Documentation

Drag and drop the objects from the Classes and objects into results Objects

See below counters and formulas for the KPIS

VII. KPIs Formulas

a) Radio KPIs formulas

No KPI Name Formula

1 SDCCH Blocking Rate 100*(<CCONGS> +<CCONGSSUB>) / (<CCALLS> + <CCALLSSUB>)

2 SDCCH Drop Rate 100*(<CNDROP> - <CNRELCONG>)/<CMSESTAB>

3 TCH Blocking Rate 100 * (<CNRELCONG> + <TNRELCONG>) / <TASSALL>

4 Call Setup Success Rate 100*(1- ((<CNDROP> - <CNRELCONG>)/<CMSESTAB>))*(<TCASSALL> /<TASSALL> )

5 Call Drop Rate 100*(<TNDROP>/(<TCASSALL>+ (<SUMIHOSUCC>-<SUMIABSUCC>-<SUMIAWSUCC>)-(<SUMOHOSUCC>-<SUMOABSUCC>-<SUMOAWSUCC>)))

6 TCH Availability 100 * <C_TAVA> /<TNUCHCNT>

7 TCH TRAFFIC CARRIED <C_TTRALACC>

8 FR TRAFFIC <TFTRALACC>

9 HR TRAFFIC <THTRALACC>

10 Handover Success Rate 100 *(<SUMOHOSUCC> + <SUMEOHOSUCC>) / (<SUMOHOATT> + <SUMEOHOATT>)

11 TCH Assignment Success Rate 100 * <TCASSALL> / <TASSALL>

12 Random Access Success Rate 100*(<CNROCNT>/(<CNROCNT>+<RAACCFA>))

13 SQI Samples

100*(<TSQIGOODAF>+ <TSQIGOODSUBAF>+<TSQIGOODAH>+ <TSQIGOODSUBAH>+<TSQIGOOD>+<TSQIGOODSUB>)/((<TSQIGOOD>+ <TSQIGOODSUB>+<TSQIACCPT>+ <TSQIACCPTSUB>+<TSQIBAD>+ <TSQIBADSUB>)+(<TSQIGOODAF>+ <TSQIGOODSUBAF>+<TSQIACCPTAF>+ <TSQIACCPTSUBAF>+<TSQIBADAF>+ <TSQIBADSUBAF>)+(<TSQIGOODAH>+ <TSQIGOODSUBAH>+<TSQIACCPTAH>+ <TSQIACCPTSUBAH>+<TSQIBADAH>+ <TSQIBADSUBAH>))

14 AMR_Traffic_HR <THV3TRALACC>/<THV3NSCAN>

15 AMR_Traffic_FR <TFV3TRALACC>/<TFV3NSCAN>

16 Erlang Minutes Per Drop <RPL>*<C_TTRALACC>/<TNDROP>

17 Cell Availability 100*((1440-<Total DowntimeMins>)/1440)

18 Total DowntimeMins =Round((<BDWNACC>/6) ,0)

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b) Radio GPRS KPIs

No. KPIs KPI Formula

1 GPRS UL Throughputs(Kbits) <ULMSGTHR>/<ULMSGDATA>

2 GPRS DL Throughputs(Kbits) <DLMSGTHR>/<DLMSGDATA>

3 EGPRS UL Throughputs(Kbits) <ULMSEGTHR>/<ULMSEGDATA>

4 EGPRS DL Throughputs(Kbits) <DLMSEGTHR>/<DLMSEGDATA>

5 Hard Blocking Rate 100*(<FAILDLTBFEST>/<DLTBFEST>)

6

Soft Blocking Rate

((((<MUTIL12>)+(<MUTIL23>)+(<MUTIL34>)+(<MUTIL45>))*1+((<MUTIL13>)+(<MUTIL24>)+(<MUTIL35>))*2+((<MUTIL14>)+(<MUTIL25>))*3+(<MUTIL15>)*4)/(((<MUTIL22>)+(<MUTIL12>))*2+((<MUTIL13>)+(<MUTIL23>)+(<MUTIL33>))*3+((<MUTIL14>)+(<MUTIL24>)+(<MUTIL34>)+(<MUTIL44>))*4+((<MUTIL15>)+(<MUTIL25>)+(<MUTIL35>)+(<MUTIL45>)+(<MUTIL55>))*5))*100

7 TBF Drop Rate

((<PREEMPTTBF>+<MOVECELLTBF>)/(<DLTBFEST>-<FAILDLTBFEST>))*100

8 Total GPRS Vol (<DLMSGDATA>+<ULMSGDATA>)/8

9 Total EGPRS Vol (<DLMSEGDATA>+<ULMSEGDATA>)/8

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VIII. KPI counters descriptions

a) Radio voice counters

No. KPIs Counters Descriptions

1 BDWNACC Accumulated number of scans of the cell

where the BCCH was unvailable.

2 CCALLS Call attempt counter

3 TNRELCONG Number of released TCH due to radio

resource congestion

4 CCONGS Congestion counter.

5 SUMIHOSUCC Incoming handover success

6 SUMOHOSUCC outcoming handover success

7 TAVASUB Available channels accumulated for subcell.

8 TASSATT Number of assignment attempts on TCH

9 TNUCHSUB Number of defined channels subcell.

10 C_TAVA=(TAVAACC / TAVASCAN) Available TCH channels accumulator / Number of accumulations of available TCH channels counter.

11 TFTRALACC Traffic level accumulator full rate

12 TNUCHCNT Number of defined channels.

13 THTRALACC Traffic level accumulator half rate

14 TDWNACC Cell downtime accumulator

15 TNDROP Number of dropped connections

16 TDWNSCAN Number of accumulations of Cell downtime

accumulator

17 C_TTRALACC Full Rate + Half Rate Traffic

18

TCONGSAS=((TFCONGSAS + THCONGSAS + TFCONGSASSUB + THCONGSASSUB)

TFCONGSAS:Number of congestion at assignment FR THCONGSAS: Number of congestion at assignment HR TFCONGSASSUB: Number of congestion at assignment, overlaid subcell FR THCONGSASSUB: Number of congestion at assignment, overlaid subcell HR

19

TCONGSHO= (TFCONGSHO+THCONGSHO+TFCONGSHOSUB + THCONGSHOSUB))

TFCONGSHO:Number of full rate congestion at handover THCONGSHO: Number of half rate congestion at handover TFCONGSHOSUB: Number of full rate congestion at handover, overlaid subcell THCONGSHOSUB: Number ofhalf rate congestion at handover, overlaid subcell

20 TCALLS Call attempt counter

21 CNDROP Dropped connections due to failure.

22 CCONGSSUB Congestion counter for subcell.

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23 CCALLSSUB Call attempt counter for subcell.

24 CMSESTAB Successful MS channel establishment on

SDCCHs.

25 TASSALL Assignment attempts for all MS power classes

26 CNRELCONG Number of SDCCH released due to radio

resource congestion.

27 CNROCNT Number of random accesses.

28 RAACCFA Failed random accesses.

29 PDRAC Number of packet data random accesses.

30 CNUCHCNT Number of defined SDCCH channels.

31 SUMEOHOATT Outcoming extranal handover attempt

32 SUMIABSUCC incoming handover success to better cell

33 SUMIAWSUCC incoming handover success to worst cell

34 SUMOABSUCC outgoing handover success to better cell

35 SUMOAWSUCC outgoing handover success to worst cell

36 SUMEIABSUCC incoming external handover success to better cell

37 SUMEIAWSUCC incoming external handover success to worst cell

38 SUMEOABSUCC outgoing external handover success to better cell

39 SUMEOAWSUCC outgoing external handover success to worst cell

40 SUMIHOATT incoming handover attempt

41 SUMOHOATT outgoing handover attempts

42 SUMEIHOSUCC incoming external handover success

43 SUMEIHOATT incoming external handover attempts

44 SUMEOHOSUCC incoming external handover success

45 TCASSALL Assignment complete for all MS power classes

46 TSQIBADSUB Number of measurements with unsatisfactory

speech quality in overlaid subcell.

47 TSQIGOODSUB Number of measurements with good speech

quality in overlaid subcell.

48 TSQIACCPTSUB Number of measurements with acceptable

speech quality in overlaid subcell.

49 TSQIGOODSUBAF Number of measurements with good speech

quality in overlaid subcell, AMR FR.

50 TSQIGOODAH Number of measurements with good speech

quality, AMR HR.

51 TSQIACCPTAF Number of measurements with acceptable

speech quality, AMR FR.

52 TSQIACCPTSUBAF Number of measurements with acceptable

speech quality in overlaid subcell, AMR FR.

53 TSQIBADAF Number of measurements with unsatisfactory

speech quality, AMR FR.

54 TSQIBADSUBAF Number of measurements with unsatisfactory

speech quality in overlaid subcell, AMR FR.

55 TSQIGOODSUBAH Number of measurements with good speech

quality in overlaid subcell, AMR HR.

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56 TSQIACCPTAH Number of measurements with acceptable

speech quality, AMR HR.

57 TSQIBADAH Number of measurements with unsatisfactory

speech quality, AMR HR.

58 TSQIBADSUBAH Number of measurements with unsatisfactory

speech quality in overlaid subcell, AMR HR.

59 TSQIGOODAF Number of measurements with good speech

quality, AMR FR.

60 TSQIGOOD Number of measurements with good speech

quality.

61 TSQIBAD Number of measurements with unsatisfactory

speech quality.

62 TSQIACCPT Number of measurements with acceptable

speech quality

63 THV3TRALACC AMR half rate Traffic level accumulator

64 THV3NSCAN Number of accumulations of AMR half rate

traffic level counter.

65 TFV3TRALACC AMR Full rate Traffic level accumulator

66 TFV3NSCAN Number of accumulations of AMR Full rate

traffic level counter.

67 TSQIACCPTSUBAH Number of measurements with acceptable

speech quality in overlaid subcell, AMR HR.

b) Radio GPRS counters

No. KPIs Counters Descriptions

1 CS12ULSCHED Number of RLC data blocks scheduled by MAC protocol for CS-1/2 and RLC ack mode, UL. TBFs carrying EIT excluded.

2 CS12DLSCHED Number of RLC data blocks scheduled by MAC protocol for CS-1/2 and

RLC ack mode, DL. TBFs carrying EIT excluded.

3 MC19ULSCHED Number of RLC data blocks scheduled by MAC protocol for MCS-1-9

and RLC ack mode, UL. TBFs carrying EIT excluded.

4 AVAILRBLKS Number of available 20 ms RLC blocks on all allocated PDCHs (DL and

UL).

5 USEDDLRBLKS Number of occupied (scheduled) radio blocks DL.

6 USEDULRBLKS Number of occupied (scheduled) radio blocks UL.

7 ULINTBGVOL Total number of Interactive & Background PFCs UL.

8 DLINTBGVOL Total number of Interactive & Background PFCs DL.

9 ULGMMVOL Total number of GMM/SM signaling UL

10 DLGMMVOL Total number of GMM/SM signaling DL

11 ULMSGDATA Accumulated LLC data volume for interactive/background, GPRS

capable MSs, UL.

12 DLMSEGDATA Accumulated LLC data volume for interactive/background, EGPRS

capable MSs, DL.

13 ULMSEGDATA Accumulated LLC data volume for interactive/background, EGPRS

capable MSs, UL.

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14 ULMSGTHR Accumulated LLC data volume for interactive/background, GPRS

capable MSs, UL.

15 DLMSGTHR Accumulated weighted LLC throughput for interactive/background,

GPRS capable MSs, DL.

16 DLMSEGTHR Accumulated weighted LLC throughput for interactive/background,

EGPRS capable MSs, DL.

17 ULMSEGTHR Accumulated weighted LLC throughput for interactive/background,

EGPRS capable MSs, UL.

18 DLMSGDATA Accumulated LLC data volume for interactive/background, GPRS

capable MSs, DL.

19 DLTBFEST Number of DL TBF establishment requests.

20 MUTIL15 Number of DL TBFs scanned where 1 out of 5 PDCHs are reserved.

21 MUTIL25 Number of DL TBFs scanned where 2 out of 5 PDCHs are reserved.

22 MUTIL35 Number of DL TBFs scanned where 3 out of 5 PDCHs are reserved.

23 MUTIL45 Number of DL TBFs scanned where 4 out of 5 PDCHs are reserved.

24 MUTIL55 Number of DL TBFs scanned where 5 out of 5 PDCHs are reserved.

25 MUTIL14 Number of DL TBFs scanned where 1 out of 4 PDCHs are reserved.

26 MUTIL24 Number of DL TBFs scanned where 2 out of 4 PDCHs are reserved.

27 MUTIL34 Number of DL TBFs scanned where 3 out of 4 PDCHs are reserved.

28 MUTIL44 Number of DL TBFs scanned where 4 out of 4 PDCHs are reserved.

29 MUTIL13 Number of DL TBFs scanned where 1 out of 3 PDCHs are reserved.

30 MUTIL23 Number of DL TBFs scanned where 2 out of 3 PDCHs are reserved.

31 MUTIL33 Number of DL TBFs scanned where 3 out of 3 PDCHs are reserved.

32 MUTIL12 Number of DL TBFs scanned where 1 out of 2 PDCHs are reserved.

33 MUTIL22 Number of DL TBFs scanned where 2 out of 2 PDCHs are reserved.

34 FAILDLTBFEST Number of unsuccessful DL TBF establishment requests due to lack of

resources.

35 MOVECELLTBF Number of released TBFs due to move of cell and GPRS support is

removed.

36 PREEMPTTBF Number of released TBFs due to preemption.

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IX. Document control information

Document status

Document Number ERICSSON Business Objects KPIs generation Process documentation

Version 1.0

Issue Date 1-Dec-11

Owner NSN-Performance Management Team

confidentiality Private and Confidential

Document history

The history of changes made to this document is shown below.

Version Date Summary of Changes

1.0 1-Dec-11 First Issue

Approval

This document has been approved for publishing by:

Reviewed by:

Authorized by:

Distribution

Controlled copies of this document are distributed as follows

No. Issued To