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Graham Player P.h.D.( Health Sciences) Hugh McClung
Emedtoday
The use of mobile medical apps on smartphones and tablets is revolutionizing and reinventing the way patients are engaged
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1 Mobile Usage Facts & Trends
2 Mobile Health Revolution
3 What Health Consumers Want
4 Emedtoday Solution
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Mobile Facts & Trends
More than 6 billion mobile users worldwide
By 2014, mobile Internet usage is expected to exceed desktop Internet usage
More than 60% of all “Local” searches are done from a mobile device
An average of 81 minutes is spent each day on mobile app compared to 74 minutes on web access
90% of businesses do not have mobile web sites
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Social Networking Performing Searches
Using Mobile Apps Listening to Music
Sending and Reading Emails
Watching VideosBrowsing Websites
Checking News and Weather
Sending and Reading Text Messages
What Are People Doing on Their Mobile Devices?
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Smartphones and mobile app drive mhealth mhealth is giving consumers control over their health mhealth can bring consumers and hospitals together 90% of doctors feel mhealth app can improve patient
outcome 1.7 billion down load of mhealth apps by 2017 mhealth revenues to reach USD $ 27 billion by 2017 mhealth projected to reduce medical costs by 25% by
2020
Mobile Health Revolution
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59% say mobile health has given them solutions 49% say it will change the way they manage
their health 48% say it will change the way they manage
chronic conditions 46% say it will make their health care more
convenient 48% say it will improve health care quality Poor health literacy costs USD$ 230 billion per
year www.emarketer.com
Patient Beliefs
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Smartphones 82%
Tablets 69% Medical Specific devices 58% Mobile phones 37% PDA’s 27% Game consoles 24%
Devices with Best mhealth Apps
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Number of US consumers who use internet for health: 170 million
69% do searches 57% search symptoms & causes 49% learn about medication 42% look for doctor 36% look up holistic medicine 76% of patients would choose mhealth over
human contact Survey: 76% of Patients Would Choose Over
Internet & Consumers
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Mobile friendly web site Now 13% Plan 46%
Mobile doctor finder Now 5% Plan 50%
Dedicated mobile site Now 3% Plan 41%
Mobile application Now 3% Plan 33%
Hospitals Now & Plan
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SMS message for health tips Now 3% Plan 33%
Mobile RX refills Now 3% Plan 10%
SMS appointment remainders Now 00% Plan 25%
QR code marketing Now 00% Plan 13%
Hospitals Now & Plan
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weight blood pressure gulucose pills cholesterol Gateway to personalized medicine
Health Trackers: Direct To Consumer testing
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Email 63% Direct mail 56% Web Site 50% Call Center 38% Social Media 26% Mobile apps 12 % SMS 8%
Hospital Use Today
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Mobile app 76% Mobilizing existing web site 58% Mobile web services 53% SMS messaging 41% Mobile app publishing 23% Mobile advertising 24% Mobile app internal 23% Users of app: target audience
Doctors Employees Patients
Hospitals Use in Future
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Lack of knowledge 53% Lack of reach of audience 30% Lack of budget 25% Complexity of platform 17% Costs of implementation 17%
Biggest Obstacle to mHealth
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It is about health consumers: their needs, expectations, experience and engagement
Going from “ we provide world class care” to Develop Online brand Engage customers Support customers
Move outside traditional strategies
Move to mobile channels
In the future, everything that can be done digitally will be done digitally
Digital health lies in highly personalized medicine, delivered via the smartphone. “Digital Ecosystem,” Yet only 13% of heath organizations have developed a mobile app
Consumerization of HealthCare
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Mobile e visits ePatients want to asks questions ePatients want to talk to a doctor
Different Platforms ePatients live in a multi-media
environment ePatients want to watch mobile videos
Medical History ePatients want to access their medical
history
What ePatients Want
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Check for health conditions ePatients want to get trusted health information ePatients want to solve or prevent a health problem
with action solutions
Regular updates ePatients want custom content
ePatient education Want to learn from their doctors
ePatients prefer a mobile app versus mobile web site
What ePatients Want
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Connect any where, any time on any device Ask a doctor a question Call a Doctor
Hospital Services
Weekly mobile video from a health professional
Push SMS
Health tips Push SMS
A Mobile App Solution for Hosptials: Emedtoay
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Fast News: Curated magazines Interesting Cool Trustworthy Solve or prevent a health problem
Special event and promotions Push SMS Success Stories Survey
Medical library
Book library
A Mobile Solution for Hosptials
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Curated mobile Videos Interesting Cool Trustworthy Organized by prevention, description and cure
Health trackers you can use from your device Best consumer apps Best clinical apps Lower health care costs
Consolidate your health information E- Detailing
Patient and Doctor engagement platforms
A Mobile Solution for Hosptials
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Mobile Marketing is the most powerful media ever invented…New York Times
A Branded mobile application for your health system
Improve patient Satisfaction and Trust
Increase hospital revenue Medical Tourism
Bypass hospital IT infrastructure and budgets ( use telecom LtE network)
EmedToday Solution
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A Convenient Care Clinics ( “CCC”) with a complete telemedicine solution in a 40 square foot spaceCCC will house a HD video conference link to a hospital doctorA range of smart sensing devices will be determine patient status and problem sPatient records housed in the cloudLocated in high traffic areas near Drug Store s and in rural areasLow cost primary care centers for hospitals to extent brand and reach in urban and rural areas( capital costs for a 100 CCC centers USD $ 1 to $ 1.5 million)
EmedToday Future Solution