140825 基本編 リピート顧客で売上を引き上げる_会社を変えるcrmの力_
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「ECキャンパス」は全国のネットショップを運営する店長さんに学びの場となるWEBキャンパスを提供します。「売上を伸ばしたいけどやり方がわからない」「セミナーに参加したいけど高い」「地方なのでまわりに相談する人がいない」といったお悩みを解決します。共通の悩みを持った仲間と学び、助け合い、ノウハウを共有し、それぞれの目標に向かってがんばって行きましょう！ http://ec-campus.tv/TRANSCRIPT
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2. Copyright (C) E-Grant Inc. All Rights Reserved E-Grant 3. CRM CRM Copyright (C) E-Grant Inc. All Rights Reserved E-Grant 4. Copyright (C) E-Grant Inc. All Rights Reserved E-GrantECEC10.2 11.5 12.9 14.5 16.4 18.520.825201510502012 2013 2014 2015 2016 2017 2018BtoC EC NRIBtoC 5. Copyright (C) E-Grant Inc. All Rights Reserved E-GrantECECECEC CPO 6. Copyright (C) E-Grant Inc. All Rights Reserved E-GrantECEC30001 7. Copyright (C) E-Grant Inc. All Rights Reserved E-Grant 8. Copyright (C) E-Grant Inc. All Rights Reserved E-GrantEC 9. Copyright (C) E-Grant Inc. All Rights Reserved E-GrantCRMOne to One 10. CRMCustomer Relationship Management()Copyright (C) E-Grant Inc. All Rights Reserved E-Grant CRM 11. CRMCustomer Relationship ManagementCRMCustomer E-Response Grant ManagementCopyright (C) E-Grant Inc. All Rights Reserved CRM 12. EC CRMCopyright (C) E-Grant Inc. All Rights Reserved E-Grant 13. ECCopyright (C) E-Grant Inc. All Rights Reserved E-Grant 14. Copyright (C) E-Grant Inc. All Rights Reserved E-GrantCRMLTV 15. ECCPO LTVCopyright (C) E-Grant Inc. All Rights Reserved E-Grant 16. CRM Copyright (C) E-Grant Inc. All Rights Reserved E-GrantCRMEC 5EC 17. CRM Copyright (C) E-Grant Inc. All Rights Reserved E-GrantLTV 18. CRM Copyright (C) E-Grant Inc. All Rights Reserved E-GrantEC 19. CRMCopyright (C) E-Grant Inc. All Rights Reserved E-GrantCRM 20. CRMUPE-Grant Copyright (C) E-Grant Inc. All Rights Reserved CRMROI 21. Copyright (C) E-Grant Inc. All Rights Reserved E-Grant 22. CRMCopyright (C) E-Grant Inc. All Rights Reserved E-GrantCRMAB 23. CRMPlanCRMCopyright (C) E-Grant Inc. All Rights Reserved E-Grant CRM 24. EC1/2RFMRFMR=/F=/M=CRMCSCopyright (C) E-Grant Inc. All Rights Reserved E-Grant 25. A,BCALTVCRMLTVA23E-Grant etcCopyright (C) E-Grant Inc. All Rights Reserved EC2/2 26. DM Copyright (C) E-Grant Inc. All Rights Reserved E-Grant 27. or HTMLCopyright (C) E-Grant Inc. All Rights Reserved E-Grant 28. HTMLCopyright (C) E-Grant Inc. All Rights Reserved E-Grant 1.8 29. CRMCopyright (C) E-Grant Inc. All Rights Reserved E-Grant 30. /Copyright (C) E-Grant Inc. All Rights Reserved E-Grant 31. CRMCRMCopyright (C) E-Grant Inc. All Rights Reserved E-Grant 32. Copyright (C) E-Grant Inc. All Rights Reserved E-Grant