14142906 feasibility report on restaurant

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    FEASIBILITY REPORT 

    ON 

     ESTABLISHING THE HARMONY RESTRAURANT

    In partial fulfillment of 

    Entrepreneurship & Management of Innovations

    SUBMITTED TO:-

    PRO! "IS#OR B$R$D

    PRO! %IPU P$TE

    SUBMITTED B': -

    IMB$(#I'$ #EM$)* D! +,

    P$TE B#$I$ M! +

      P$TE "IR$) .! ,/

    PR$.$P$TI M$#ES# S! 01

    %!M! P$TE I)STITUTE O M$)$*EME)T

    *$)P$T %ID'$)$*$R2 "#ER%$

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    PRE$(E

    It is a pleasure to keep this report in front of you. Project report is

    vitally important for M.B.A students because it develops the feelings among

    the students about industrial environment and business to develop the

     practical base. Theoretical knowledge is true only when we apply the same

    in the practical.

    In the final year M.B.A there is a subject named !ntrepreneurship

    and management of innovation" Project#. $nder the said curriculum a

    student has to do a detail analysis of a particular company. At the same time

    we must know that what are the %trengths and weakness of the company by

    analy&ing overall organi&ational structure and its operations. And

    simultaneously analy&e the opportunities and threats for establishing the

    restaurant.

    In order to establish co'relation between the theoretical studies and

     practical training( it was suggested that some company should be analy&ed

    and accordingly we had done the analysis on “ HARMONY 

     RESTAURANT ”.

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    $(")O3ED*EME)T

    )e( the below mentioned students of the *. M. Patel Institute of 

    Management( +herva( here by pay our very sincere thanks to the Prof.

    +ishor Barad for giving us the wonderful opportunity for doing a

    entrepreneurship and management of innovation in our interest area as a part

    of our study.

    )e would like to e,tend our sincere thanks to the *. M. Patel Institute

    of Management( +herva( affiliated to the said university for giving us theopportunity to increase our practical knowledge in our interest of 

    management area.

    )e also thanks to Prof. +ishor Barab who motivated us to undertake

    this project. -e spent innumerable hours pursuing the first draft( suggesting

    many constructing and valuable modifications and critiues and there after 

    largely contributed in editing the final draft. The contents of the report have

     been considerably enriched in the process. )e are also thankful to all the

     professors of the institute for their very good support.

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    (O)TE)TS

    SR 

    )O

    P$RTI(U$R

    P/!0A1!

    A1+23)4!56!M!2T

    7 I2T/35$1TI32 AB3$T T-! 1321!PT 30 /!%TA$/A2T

    7.7 5!0I2ITI32 30 /!%TA$/A2T

    7.8 1-A/A1T!/I%TI1!% 30 /!%TA$/A2T

    7.9 5I00!/!21! B!T)!!2 -3T!4 : /!%TA$/A2T

    7.; /!%TA$/A2T 1-AI2

    7.< 0A%T 0335 /!%TA$/A2T

    8 %13P! 30 T-! P/3=!1T9 /!%TA$/A2T P/30I4!

    9.7 3B=!1TI*!%

    9.8 MI%%I32 %TAT!M!2T

    9.9 3$/ T!AM

    9.; P4$% P3I2T 30 3$/ /!%TA$/A2T T-A2 T-!

    13MP!TIT3/%

    9.< !%TIMAT!5 %TA00% I2 /!%TA$/A2T

    ; P/35$1T P/30I4!

    < P/3M3T!/% P/30I4!

    > M!2$ 30  HARMONY 

    ? !@$IPM!2T% I2 /!%TA$/A2T

    ?.7 0 : B !@$IPM!2T%

    ?.8 +IT1-!2 !@$IPM!2T%

    ?.9 !4!1T/32I1 !@$IPM!2T%

    ?.; BA2@$!T -A44 !@IPM!2T%

    %A4A/ B$56!T

    C 0ID!5 : *A/IBA4! 13%T%

    7E MA/+!T T/!25%77 MA/+!T P3T!2TIA4%

    78 MA/+!TI26 %T/AT!6I!%

    79 !%TIMAT!5 5A% 03/ %TA/TI26 T-! /!%TA$/A2T

    7; 0I2A21IA4 A2A4%I%

    7;.7 T/A5I26 AF1

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    7;.8 P/30IT : 43%% AF1

    7;.9 BA4A21! %-!!T

    7< 13214$%I32

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    (#$PTER +

    I)TRODU(TIO) $BOUT T#E (O)(EPT O

    REST$UR$)T

    +!+ DEI)ITIO) O RESTR$UR$)T

    “A restaurant is an establishment that seres !re!are" #$$" an" 

    beera%es t$ be &$nsume" $n the !remises' The term &$ers a multi!li&it(

    $# enues an" a "iersit( $# st(les $# &uisine') 

    /estaurant means a business whose principal purpose is the sale of 

    food or beverage served in paper( plastic or other disposable containers for 

    immediate consumption inside( outside or away from the building( including

     businesses that provide delivery of food for immediate consumption.

    In the restaurants( products and suppliers are used on a first'in( first'

    out" basis to ensure freshness.

    All restaurants provide warm and inviting environment and a

    variety of comfortable seating arrangements to accommodate anyone G from

    a single individual to a large family.

    .

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    +! (#$R$(TERISTI(S O RESTR$UR$)T

    7. A business involving the preparation and serving of meals for

    1onsumption on the premises or off the premises.

    8. 2ormally reuire short amounts of time between the period of ordering

    and serving of the food.

    9. %erve in edible or disposable containers.

    ;. Provide delivery of food for immediate consumption.

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    3. 5uring the peak tourist season i.e. early =une to mid'%eptember( it is

    Advisable to book hotel rooms in advance.

    +!0 REST$UR$)T (#$I)

    /estaurant chain is a set of related restaurants( typically with the same

    name in many different locations either under shared corporate

    ownership or franchising agreements.

    +!4 $ST-OOD REST$UR$)T

    A fast'food restaurant is a restaurant characteri&ed by food which is

    supplied uickly after ordering and by minimal service. 0ood

     purchased may or may not be eaten uickly as well.

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    (#$PTER

    S(OPE O T#E PRO.E(T

    The aim of preparing this project report is to know how to establish

    the restaurant.

    The location of the restaurant is on Aroma circle( A#bad Palanpur 

    highway( Palanpur. The place has been selected to capture the market

     potentiality and untapped opportunity present on this highway.

    The area of the land covers 78EEE %. 0eet. The land is an agricultural

    land( which is needed to be converted into 2on'agricultural land. This

     procedure reuires minimum ; months. 1onstruction work can be started

    when the government approves this land as a non'agricultural. The minimum

    time period for the completion Hincluding approval of 2.A. land is one year.

    The restaurant is a part of service industry so that it very difficult is

    for marketer to provide the services soJ it#s a challenging job.

     

    Servi5e-pro6u5t mi7 5onsists of: -

    • /estaurant

    • Banuets hall

     There is a full range of services. And a customer'driven approach will

     be used. The valuable service will be given a priority.

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    The earlier survey made and prevailing market trends shows a huge

    market potential. There is a lack of outstanding uality in the niche market

    where the restaurant is planning to enter. The survey also shows certain

    unmet demands of customers in the market( which the restaurant is going to

    target. %uch as( poolside banuet halls( modern styled ( a peaceful

    environment Hcoffee shop.

    Though the cost of the project is very high( the project is e,pected to

    generate higher profits in the long run.

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    (#$PTER ,

    REST$UR$)T PROIE

    Registere6 )ame

     HARMONY RESTAURANT 

    Si8e of Restaurant

    Medium %cale /estaurant

    Pro6u5ts

    0ood : Beverages

    Ban9ers )ame  

    %tate Bank of India

    o5ation of Restaurant

    Palanpur Ahmedabad -ighway(

    Aroma circle(

    Palanpur 9

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    ,!+ OB.E(TI%ES O REST$UR$)T

    To provide high uality food to the customers.

    To provide better services to the customers.

    To provide better sitting facility to the customers.

    To provide better environment to the customers.

    To provide better waiting facility to the customers.

    ,! MISSIO)

    The mission of our restaurant is  – 

    “Eer( em!l$(ee stries t$ !r$i"e *++ !er&ent &ust$mer 

    satis#a&ti$n , #$r eer( &ust$mer - eer( isit' This in&lu"es #ast.

     #rien"l( an" attentie seri&e. a&&ura&( in $r"er ta/in% an" #illin%.

    an" anti&i!ati$n $# &ust$mer0s nee"s') 

    T$ a&hiee the e&$n$mies $# s&ale t$ minimi1e &$sts 2hile

    ma3imi1in% alue t$ 4ust$mers'

    T$ a&hiee lea"ershi!. &$re an" #un&ti$nal &$m!eten&ies restaurant

    business'

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    ,!, OUR TE$M

    The ultimate aim of our restaurant is to remain the customer 

    satisfaction and we have an energetic professional with proven calibre and

    the reuired e,pertise. $nder the partnership of our team( we are never 

    lacking in our efforts to make every single deal a resounding success.

    )orking together as a well'knit team with a common goal to satisfy

    customer by providing uality food at competitive price and adhering to

    strict delivery schedules.

    This team consists of the e,perienced and dedicated staffs( who work 

    in a team spirit to achieve common goals. In our pursuit for overall

    e,cellence( we have evolved pro'active mechanisms and work culture with

    introducing new food and beverages to satisfy customer and attract new

    customer.

    The %uccess of 3rgani&ation will always depend on knowledge(

    e,perience and skills of the promoters( so it is necessary that whosoever are

    the owners of the company they must pour their blood to build image of the

    company.

    ,!0 PUS POI)TS O OUR REST$UR$)T T#$) T#E

    (OMPETITORS

    7. 6ive customers high uality foods.

    8. %erve uickly than the competitors

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    9. 4ocation of restaurant at clean and pleasant environment.

    ;. %erve the customers at a fair price than the competitors

    . $se of the most current state of cooking euipment to ensure uality

    and safety in serving the customers.

    ?. 3ur restaurant provides a clean( comfortable environment especially

    suited for families.

    ,!4 ESTIM$TED ST$S I) REST$UR$)T

    T3TA4 %TA00 K ;E

    M3/2I26 %TA00K

    A0T!/2332 %TA00 7>

    !*!2I26 %TA00 7>

      ;E

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    (#$PTER 0

     PRODU(T PROIE

    PRODU(T (#$R$(TERISTI(S

    ;+< Restaurant

    ' A new concept of restaurant in the city

    ' %pecial facilitiesK Membership card

    ' %pecial discounts on festivals

    ' )ide range of varieties in menu and uality food

    H8 Ban=uets

    ' 4awn'cum'pool side banuet halls are there

    ' 1apacityK 4awn side K 9EE persons

      In side K 8EE persons

    ' The main advantage of the design of banuet hall is that at thesame time on the one place two parties can be simultaneously

    arranged.

    ' And second one is in house banuet hall( which in'house hall can

     be used as a banuet hall when it is unused for discotheue

    ' In'house is specially designed for conferences( with e,tra

    chargeable services.

    ' !nvironment"( which customers must consider at the time of 

    decision'making. 1ustomers can get here very different( peaceful(

    enjoyable and uniue environment.

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    (#$PTER 4

    PROMOTERS O PROIE

    )ame Mr. Prajapati Mahesh %.

    $66ress Palanpur 

    $ge 88 ears.

    >ualifi5ation M.B.A HMarketing( B.B.A HMarketing : finance

     

    )ame Mr. 4imbachiya -emang 5.

    $66ress Patan

    $ge 88 ears.

    >ualifi5ation M.B.A HMarketing( B.1om HAccounts : Auditing

    )ame Mr. Patel +iran =.

    $66ress Palanpur 

    $ge 89 ears.

    >ualifi5ation M.B.A H0inance( B.B.A. H0inance : Marketing

    )ame Mr. Patel Bhailal M.

    $66ress Mehsana

    $ge 89 ears.

    >ualifi5ation M.B.A HMarketing( B.B.A. H!,port : Marketing

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    (#$PTER ?

    ME)U O #$RMO)'

    SOUP

    Tomato %oup 9E.EE

    %weet 1orn %oup ;E.EE

    %weet 1orn *eg. %oup ;

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    I)DI$) P$).$BI

    -A/M32 %p. *eg. >E.EE

    Paneer Toofani E.EE

    +adai Paneer

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    "OT$

    Malai Kofta 40.00

     2argish +ofta ;

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    %tuffed 2an 7.EE

    1heese 2an 8E.EE

    +ashmiri 2an 8E.EE

    RI(E

    HARMONY Pulav 50.00

    %team /ice ;E.EE

    =eera /ice ;

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    5al Makhani ;

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    *eg. 6rilled %i&&ler >E.EE

    Backed Macroni )ith Pineapple

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    Plain $ttapam 8

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    )afer 7

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    Butter %cotch Ice 1ream 9E.EE

    Anjeer Ice 1ream 9E.EE

    +aju 5raksh Ice 1ream 8

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    MI" S#$"E 3IT# I(E (RE$M

    +aju 5raksh 9

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    (#$PTER 1

    E>UIPME)TSI) REST$UR$)T

    1!+ & B E>UIPME)TS

    ITEM >T' U)IT

    PRI(E

    TOT$

    (OST

    ;Rs!< ;Rs!<

    %P332 8E 5o&. 77< 200

    03/+ 8E 5o&. 77< 200

    +2I0! 7E 5o&. 77< !!50%!/*I1! %P332 < 5o&. 8EE !000

    %!/*I1! 03/+ < 5o&. 8EE !000

    %3$P %P332 < 5o&. 78E "00

    4A/6! P4AT! > 5o&. ?8< 450

    %MA44 P4AT! > 5o&. ; 5o&. ;8E 2520

    5!%%!/T P4AT! > 5o&.

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    %T/A) %TA25 7E 2os. 79 !0

    T33T- PI1+ %TA25 8E 2os. ; $0

    %!/*I1! T/A

    H132TI2!2TA4

    7E 2os. 8?<

    2#50

    B3TT4! 3P!2!/ 7E 2os. > "0

    B$00!T TAB4!% < 9EE !500

    /3$25 TAB4!% 9

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    =$I1!/ 8 C(?EE 7C;EE

    5!61-I H%MA44 < 78< >8<

    /3$25 %P332 7E ;E ;EE

    04AT %P332 9 8UIPME)T >T' PRI(E PER

    >U$)TIT'

    TOT$

    (OST

    7 T$B! 4I6-T 7< 8EE 9(EEE

    8 0A2% BI6 ? ?><

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    7E /!0/I6!/AT3/ 8 7C?EE 9C(;EE

    77 6/I44!/ 8 79?< 8(?UIPME)T >T'! PRI(E PER

    T#E

    E>UIPME)T

    TOT$

    (OST

    7 T$B! 4I6-T 7; 8EE 8EE

    8 B$4B% 8< ;E 7EEE

    9 A.1. 7E 8

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    (#$PTER

    S$$R' BUD*ET

    RO)T OI(E BUD*ET

    Sr!

    )o!

    DESI*)$TIO) )O! O

    ST$

    S$$R 

    ' PER

    ST$

    MO)T#

    ' P$'

    'earlC

    P$'

    7 /!%TA$/A2T

    MA2A6!/ 

    7 7E(EEE 7E(EEE 7(8E(EEE

    8 6AT! +!!P!/ 7 7(

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    )o! ST$ PER

    ST$

    ' P$' P$'

    7 0 : B MA2A6!/ 7 >(EEE >(EEE ?8(EEE

    8 %T!)A/5 8< 7((

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    (#$PTER A

    IED ;I)ST$$TIO)< (OST

    Sr!

    )o!

    P$RTI(U$RS $MOU)T

    7 1I*I4 )3/+ 13%T 8?(EE(EEE

    8 4A25 13%T 9(>?

    < T!4!P-32! 1322!1TI32% 13MP$T!/% 8(>(9EE

    C 6!2!/AT3/% >

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    TOT$ 20021//

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    (#$PTER +/

    M$R"ET TRE)DS

    There are certain restaurant in proper city( in Palanpur and deesa

    %uch as(

    o )ay wait

    o 4ajvanti

    o /amdev

    o %udama

    o +hodiyar 

    o /am&umpdi

    o Banas

    • But in the surrounding 8 G < k.m.s of area( from the region choosen(

    there is no availability even of any restaurant.

    • 4ajvanti and )ay wait are( a very popular and good restaurant( once

    upon a time has suffered a lot due to the inconsistency in terms of

     product and service uality.

    • 5ue to )ay wait lost uality people are looking forward for that

    uality to come back into the market.

    • People want a place where they can get everything from fun to rest."

    • -ighest traffic is being noted on this highway.

    • This highway meets to the way of Ahmedabad.

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    (#$PTER ++

    M$R"ET POTE)TI$

    • 4ot of developments already done as well as still to be done on the

    highway.

    • *ery long distance from Palanpur and Ahmedabad.

    • /oad having a lot of traffic.

    • %urrounding residential area.

    • Major entertainment and other sources on highway. !.g. multiple,es(

    temples( Automobile showrooms( 1ar repairers.

    • Adoptive nature and culture of people in region.

    • People in search of a high standardF uality service to come back into

    the market.

    • Away from city area. 6enerally people like to have a peaceful and

    different place for the parties.

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    (#$PTER +

    M$R"ETI)* STR$TE*IES

    $D%ERTISI)*

    o Advertisement in all the local news paper 

    6ujarat %amachar 

    %andesh

    5ivyabhashkar 

    I)TER$(TI%E M$R"ETI)*

    • All the customers are targeted through interactive marketing.

    • -elps managers or marketer to know customer#s satisfaction level

    as well as to know new e,pectations. Also helps to think towards

    serve new segments.

    • 3ne way to get customer as well as stakeholders# feedback and

    thus help to increase the value.

    MEMBERS#IP ($RDS

    • Membership cards for regularF special customers.

    • /egular customers will be included in the membership card

    scheme.

    • $nder this scheme the special benefits that customer can get

    7< L discount in /estaurant

    7E L discount in Banuets

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    E)TERT$I)ME)T PRO*R$MS

    • 0ood 0estival

    Musical and cultural nights

    !,hibition of arts of different states

    0i, rate of dish and Buffet

    (USTOMER RE$TIO)S#IP M$)$*EME)T ;(RM<

    • 1ustomer relationship management to build long'term relationship

    with customers and to retain e,isting customers.

    • 1/M practices would includeK

    6reetings on birthday and special occasions

    6ifts to valuable customer.

    1ards customers on birthday and special occasions with an

    attractive offer to the customers for special occasion in the

    restaurant.

     (USTOMER >UER' #$)DI)*

    • @uery handling on the telephone as well as personally.

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    (#$PTER +,

     ESTIM$TED D$'S OR T#E ST$RTI)* T#E

    REST$UR$)T

    3or9 Estimate6 6aC%tart E day

    !,ecution 7< days

    0oundation 88 days

    $p to Plinth 8 days

    1oping 9; days

    Bricks works up to linther > days

    !lectrical work < days

    %lab )ork C days

    Bricks works up to linther 7E? days

    Bricks works up to celing level 788 days

    !lectrical work 78C days

    Plaster work 7>< days

    P.3.P work 7C< days

    0urniture 89< days

    3ther 8

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    P$RTI(U$RS $MOU)T P$RTI(U$RS $MOU)T

     

    To Pur5hase   BC Sales  

    To 0ood Purchase ?(>7

    To *ross Profit

    HTransferred To The P

    : 4 AFc +/242?  

    Total 7C(8E(87< Total 7C(8E(87

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    +0! PROFIT & LOSS ACCOUNT FOR THE YEAR ENDED ON 31

    MARCH - 2006

    Dr!   (r.

    P$RTI(U$RS $mounts P$RTI(U$RS $mounts

    E7pen6iture   To *ross Profit +/242?

    Beverages 1onsumed ?EEEE

    HTransferred from trading

    AFc

    To %alaries 77>7>EE In5ome  

    To %taff Meal !,penses AFc 88?7C?E

    To %tationary !,penses ?EETo 2ewspaper !,penses AFc 7EE

    To 5ecoration !,penses AFc >EEEE

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    )et profit ;transferre6 to

    BS< ,21424,?  

    Total 2A42/// Total 2A42///

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    +0!, B ALANCE SHEET FOR THE YEAR ENDED 31s MARCH,

    2006

    L!"#!$!!%s A'() Ass%s A'()

     

    1apital AFc 4and : Building >8EEEEE

    +iran AFc 7EEEEEE 0: B euipment >?

    Mahesh AFc 7EEEEEE Telephone connections EE

      fire fighting euipment 7>9EE

      6enerators >

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    (#$PTER +4

    (O)(USIO)

    After preparing the project report on" !ntrepreneurship :

    Management of Innovations"( we conclude that establishment of any

    organi&ation is really a crucial task. The promoters have to deal with many

    circumstances which reuire high involvement in decision making and

    strategic planning regarding proper innovations.

    -owever it is essential that the good top management personnel for 

    the entire $nit who carry out their responsibilities in well manner.

    The motto of our restaurant is:-

    “TO SER5E THE 4USTOMERS AT FAIR PRI4E') 

    The only thing that we have to keep in mind that as the market

     potential for restaurant is increasing( we have to maintain our reputation by

    maintaining the uality of the services and customer relationship also. The

    net profit of our restaurant in the year 8EE> is /s. ,21424,? and  we always

    try our best to achieve the targeted profit in the later years.

    )e have tried our level best to prepare this entrepreneurship :

    management of Innovation report. If any mistake is there in preparing this

    report( please e,cuse us.