!

Conference(Recap(September(214,(2015(!(Orlando,(FL(

("

"  Every(organization(is(at(different(level,(start(where(you(and(utilize(your(current(resources(whatever(they(may(be(G

"  Transitioning(to(HR(Analytics(can(be(viewed(as(a(cultural(change(for(an(organization(plan(and(prepare(for(itG

"  Develop(a(vision(and(strategy(as(a(guide(to(focus(your(efforts(during(your(workforce(analytics(journeyG

Workshop!A:!Transition!for!HR!Metrics!to!HR!

Analytics!in!Order!to!Build!a!More!Effective,!

Empowered!and!Engaged!Workforce"!!!

Anne$e%Blount,%Senior%Manager,%Workforce%Analytics%and%Global%Reporting,%Wyndham%Worldwide%@

"  Ensuring(the(right(frameworks(and(operating(model(is(in(place(will(enable(an(organization(to(quickly(and(effectively(respond(and(pivot(based(on(new(learningsG

"  Consider(what(strategy(you(want(to(use(in(how(you(bring(your(leaders(together(and(how(you(and(the(leaders(engage(with(employeesG

"  Identifying(specific(forums(for(leaders(to(gather(ensures(there(are(consistent(and(available(avenues(to(address(ongoing(operational(issues,(priorities(and(oversight(requirementsG

Workshop!B:!Are!you!Ready!to!Act!on!What!the!

Data!is!Telling!you?"

@Jackie%O’Connor,%Director%of%HR%Technology%and%Support%

Services,%Exelon%Corporation%@@

"  Create(a(compelling(People(Information(Vision(to(motivate(your(team(and(sell(your(servicesG

"  Partner(with(a(Graduate(Business(Analytics(program(to(provide(free(analytic(resources(to(your(organizationG

"  Tell(a(story,(don’t(use(spreadsheets(or(complex(reports.((Info(graphics(work(great!G

Workshop!C:!CHI’s!Ten!Step!Approach!to!

Building!a!Predictive!Analytics!Organization@Paul%Karlzen,%Director%of%HR%Info%&%Analytics,%CHI%@

"  Understand(that(building(a(CoE(takes(time(and(follows(a(maturity(curve.(Start(small(and(build(from(there!G

G"  Be(sure(to(tailor(your(communications(to(your(audience(

level(and(needG

"  Build(your(own(Internal(Labor(Market(Map(for(free(at(www.mercer.com/ilmtool(G

G

Workshop!D:!Building!an!Analytics!COE!that!

Transforms!People!Analytics!into!Business!

Strategy"

"

Jamie%Barre$e,%Product%Line%Leader%QWorkforce%Strategy%&%Analytics,%Mercer@

"  Role(and(structure(of(organization(will(change(with(Analytical(MaturityG

"  In(order(to(drive(HR(Innovation(you(need(Qualitative/(Quantitative(insights(translated(into(ConceptsG

"  Rigorous(methodology(to(Test(&(Learn(new(concepts(is(criticalG

From!Insight!to!OnMsite"

Alex%Garcia,%Director%GPA,%Walmart@

Main Conference Day 1

Know.!Now.!Act.:!A!Dapifer’s!Journey!at!

Rackspace"

"

Robert%Lanning,%Senior%Dapifer%of%HR%Research,%Insights%and%Analytics,%Rackspace@

" Starting(up(the(HR(Analytics(function(is(doable(and(it(doesn’t(take(foreverG

" You(need(to(balance(the(strategic(and(tactical(requirements(of(the(HR(Analytics(functionG

" Phen1aticism(is(the(secret(sauce(of(being(a(successful(DapiferG

Leveraging!Tableau!Dashboards!to!Drive!/!HR!

Strategy"

Jessica%Gilmore,%PhD,%Sr.%Manager,%HR%Analytics%and%Planning,%Express%Scripts%@

" Consider(doing(a(Proof(of(Concept((a(demonstration(using(your(organization`s(data)(to(build(the(business(case(for(investing(in(your(software/technology(solutionG

" Keep(the(end(user(in(mind(and(strive(to(design(a(product(that(is(easy(to(understand(and(intuitive(to(use(if(interactiveG

" Develop(a(train(&(sustain(plan(to(ensure(your(end(users(understand(how(to(use(and(apply(your(dashboard(to(provide(insights(to(the(business,(and(that(they(continue(using(it(in(the(futureG

"  Solve(business(problems(and(address(pains(instead(of(drowning(them(with(informationG

"  Anticipate(and(appreciate(failureG

"  Express(compassion;(start(with(yourself(then(expand(to(the(enterpriseG

G

"

Solving!Complex!Problems!with!Simple!Data"

"

Mark%Jones,%Director%of%Planning,%Analytics%&%Change%Management,%Amtrak@

"  There(is(not(just(one(way(to(build(out(your(talent(analytics(organizationG

"  Create(a(solid(MVP(that(directs(the(type(of(work(you(want(to(accomplishG

"  Always,(always,(always,(start(with(a(question(or(problemG

G

"

The!Rise!of!Analytics:!!Building!Analytic!

Capability!in!HR"

Tim%Sasek,%HR%Manager,%ConAgra%Foods,%Inc.@

"  Be(Evidence(Based:(when(you(have(dissatisfied(customers(or(when(you(are(building(something(new,(ask(all((or(most)(of(them(for(quantifiable(feedback(1(don`t(depend(on(a(few(critics(to(give(you(all(necessary(insights(G

"  Ask(simply(and(quickly(1(design(your(survey(from(their(point(of(view(and(keep(it(brief.(Give(them(a(chance(to(provide(comments(for(additional(context(1(those(who(have(a(lot(of(energy(on(a(point(will(provide(their(feedback!(Don`t(ask(what(you(are(not(prepared(to(change((e.g.,(compensation)G

"  Be(Prepared(to(be(Transparent(and(to(Take(Action(1(if(you(want(to(have(credibility(and(to(earn(future(feedback,(tell(them(what(you(heard,(what(you(will(do,(and(then(do(it.G

Where!Do!You!Start?!Using!Customer!Data!to!Build!a!

New!HR!Function"

Catherine%Mergen,%Director%People%Insights,%Abbvie@

"  Develop(partnership(with(the(right(teamG

"  Don’t(be(discouraged(when(other(wheels(are(spinningG

"  Your(hypotheses(may(be(completely(wrongG

Nurse!Leader!Span!of!Control!Pilot"

Milana%Targan,%Workforce%Insights%Consultant,%Dignity%Health@

"  For(quick(adoption,(meet(the(consumer(where(they(are.(Try(to(mimic(how(other(functions(deliver(their(analytics.(Consumers(are(more(likely(to(be(comfortable(with(their(work(if(they(started(before(youG

"  Stay(relevant.(Anticipate(needs(and(deliver(relevant(insights(based(on(the(organization`s(varying(operating(mechanisms(throughout(the(yearG

"  Partner(with(other(functions(to(garner(support(for(your(work.(A(good(internal(network(will(take(you(farG

Build!it!Right!and!They!Will!ComeM!The!Symantec!

Journey!to!Advanced!People!Analytics"

Anthony%Ferreras,%Principal%Analyst%Culture%and%Talent%Insights,%Symantec%Corporation%@

@

Main Conference Day 2

"  Onboarding,(Exit,(and(Engagement(;may(measure(unique(aspects(of(the(employee(life1cycle,(but(results(can(be(connected(to(make(a(more(meaningful(story(G

"  Connecting(measures(can(help(shed(light(on(value(of(onboarding,(early(career(and(turnover(risks,(and(more(controllable(sources(of(turnover(G

"  Bring(the(story(together(further(through(profiles(of(employees(at(each(stage(of(the(life1cycle,(dashboards,(and(predictive(analytics(G

Creating!Linkages!across!the!Employee!

Lifecycle"

Jeffrey%Jolton,%Director%of%Workforce%Analytics,%PWC%@

"  Numbers(provide(you(with(a(common(and(specific(language(to(drive(insightsG

"  You’ve(got(to(be(able(to(provide(data,(but(also(to(tell(people(how(to(use(it(to(make(educated(decisions.(Analytics(is(not(about(numbers,(its(about(change(and(achieving(outcomes.(G

G"  Solving(problems(quickly(should(be(considered(the(

true(endgame(for(anyone(in(the(people(analytics(spaceG

Actionable!Workforce!Analytics:!New!Mindsets,!

Skillsets!and!Toolsets!to!Solve!Business!

Problems"

Amy%Armitage,%Director,%Member%Research%Programs,%i4cp@

"  Productivity(metrics(combined(with(competitive(market(insights(and(benchmarks(give(a(more(accurate(picture(of(company(performanceG

"  Real(estate(costs(and(tax(savings(provide(inadequate(information(for(companies(to(determine(optimal(business(locationsG

"  Controlling(workforce(costs(=(controlling(productivityG

How!to!Tackle!the!Workforce!ROI!Challenge"

Andrew%Jacobus,%Director%–%Talent%Insights,%HCMI@

Thank(you(for(agending(and(we(look(forward(to(seeing(you(at(the(15th!HR!Metrics!&!Analytics!

Summit!in(2016!G