15 ways to adapt to the digital landscape of 2015 · 15 ways to adapt to the digital landscape of...
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15 Ways to Adapt to the Digital Landscape of 2015 The roadmap for your business in the coming year.
By Husam Jandal
HOUSEKEEPING ITEMS
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• Q&A session at end
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ABOUT WSIGlobal Leader in Digital MarketingGlobal Knowledge. Local Results.
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• Provide advanced digital marketing solutions
• Businesses of all sizes and industries
• World’s largest network of Internet Consultants
• Service more than 80
countries internationally
• Industry winning solutions
• Corporate head office
in Toronto, Canada
ABOUT THE PRESENTER
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PROFESSIONAL BACKGROUND
• 12 years in the Digital Industry
• International Speaker
• Professor of E-Commerce and E-Business
• Certified WSI Digital Marketing Consultant
• Google Partner Academy Trainer
• Strong Business Consulting Background
• Worked with Fortune 500 Companies
RECENT PUBLICATIONS & AWARDS
• Received 4 WMA Awards
• Author of 2 published books
• Digital Gold
• Digital Minds
@husamjandal
/husamjandal
Husam Jandal
"Just Do It” is NOT Doing it
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Due to increase of competition
Being there is not enough
From tactics to strategyChannel
cleanup and recycling
Focusing on result-driven
methods
Data centric insights and
decisions
Digital is Leading the Marketing Process
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Not the other way around!
Digital is no more an add on, but the driver of
change
90% of marketers don’t
understand social media
Big data triggering
strategic moves
Analytics sophistication
produces more accurate and measurable
results
Paid Search Becoming a Necessity
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It is no longer an option
If you are not there, your
competitors are!
Search is the most powerful pull method
Using paid media to
amplify positive sentiments
Constant change in
search algorithms
The need for mixing paid with
owned media
Marketing and Sales Consolidation
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Businesses demanding for bottom-line results
Sales people becoming marketers and vice versa
Faster response to the marketplace
Produces higher ROMICritical to support channels integration
Humanised Digital Experiences
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Brand
Real people serving real
people
Brands are less valuable than
used to be
The need for company
ambassadors
Marketing messages signed by individuals
Social and digital training is
required
Socially Educated Professionals
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Natural outcome of the
social organization
Urgent need for training on
social media
Training budgets required to
satisfy knowledge
development
Digital becoming part of the business
DNA
Example: the concept of
Social Selling
Ongoing development is needed to cope
with constant changes
Go Responsive or Remain Ignorant
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Explosion of mobile usage worldwide
Higher mobile bandwidth Mobile sales will exceed tablets
Faster decision making method
Lack of patience is becoming the norm
Act Think Like a Publisher
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Content marketing will continue to grow
Ongoing generation of fresh content
More entertaining and humorous content
Support education-based marketing approach
Focus on quality content instead of quantity
Optimizing the Digital Journey
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Focus on the end-to-end customer journey
Moving from "Conversion Optimization" to "Experience
Optimization"
Dealing with Digital as complete Ecosystem
Integration between various channels
Tracking and measurement across all channels
Deeper Integration between"High Touch" and "High Tech"
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High Touch: face-to-face activities
High Tech: social media and digital activities
Together, they produce exponential results
Amplifying influencer-based and relationship marketing
Increased adoption of Social CRMs
Micro-targeting and hyper-segmentation
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Extreme targeting is now achievable via Digital
The need for better customer segmentation
Ample info available based on profiles and locationsRe-targeting utilizationLower Cost-Per-Acquisition
Growth of Social Collaboration
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Applying social power inside the business
The ability to work with teams virtually
Removes boundaries between internal/external groups
Capture the knowledge of your entire network
WSI’s Social Community Platform
Utilizing the Power of Digital Story Telling
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Users are more receptive to stories
Video-based - YouTube and Vimeo
Infographics - Visual.lyPresentation - Slideshare.comAudio - MP3s
Increased adoption of Marketing Automation Tools
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Absolute requirement to
manage the digital
complexity
Requires better customer
segmentation
Personalize and customize marketing messages
Automation cuts down on cost and increase
timeliness
Produces higher engagement
levels and better results
More Wearable Technologies
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Smart watches: Apple Watch, Samsung Galaxy GearGlasses: Google glass
Health and Fitness Wristbands: Jawbone, FitBit, etc.
The need for more accessible and multi-format contentUnlimited applications for personal and business use
The Death of Google Plus
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Don’t waste your time
Google would be focusing more on
search related services
Google Business pagesMapsReviews
THANKS FOR ATTENDING!
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