16-20, barakhamba lane, new delhi-110001 notice...

i

FOOD CORPORATION OF INDIA

16-20, BARAKHAMBA LANE, NEW DELHI-110001

Tender No.K-I (IT-Cadre)/2010/ Date: 16.12.2010

NOTICE NOTICE INVITING OFFERS FOR OUTSOURCING OF IT PERSONNEL IN FCI OFFICES ACROSS INDIA TO MEET TEMPORARY REQUIREMENT FCI intends to hire IT Personnel for its Head Office, 5 Zonal Offices, 24 Regional Offices, and 169 District Offices across India through Agencies/ Service Providers/Institutions etc to meet temporary requirements upto 31.03.2012. The Tender Form is available on the website www.fciweb.nic.in and can also be purchased from FCI, Head Office , 16-20 Barakhamba Lane, New Delhi-110001 from 11:00 AM to 3:00 PM every day except on holiday up to 05.01.2011,on payment of Rs.500/-. In case Tender Form is downloaded from web site, then DD/ Banker cheque of Rs.500/- has to be enclosed with Tender form. Interested parties may apply with proof of relevant experience along with draft of Rs.10,00,000/- in favour of “Food Corporation of India” payable at “New Delhi” drawn on a Nationalized Bank/Scheduled Bank as EMD by 3.00 pm on 06.01.2011. The Tender will be opened at 3:30 pm on same date. The tender would be finalized subject to the sanction of the budget and the process is liable to be scrapped at any point without assigning any reasons/notice thereof.

For Executive Director (IT)

Food Corporation of India

New Delhi

Tender Document

Hiring of IT Personnel for its Head Office, 5 Zonal Offices, 24 Regional Offices, and 169

District Offices across India

FOOD CORPORATION OF INDIA

16-20, Barakhamba Lane,

New Delhi – 110001

iii

TABLE OF CONTENT

PARTICULARS PAGE NO.

PARTICULARS OF TENDER 1

PREQUALIFICATION(ELIGIBILITY

CRITERIA)

2

TENDER EVALUATION CRITERIA 3

IMPLEMENTATION MODEL 3

TERMS OF PAYMENT 5

PRICE SCHEDULE 5

OTHERS TERMS & CONDITIONS 5

ANNEXURE-A 10

ANNEXURE-B 13

ANNEXURE-C 15

ANNEXURE-D 16

ANNEXURE-E 17

ANNEXURE-F 18

Signature of Tenderer

1

1. PARTICULARS OF THE TENDER

a) Designation and address of the authority: Deputy General Manager (Computer) Food Corporation of India, Head office- 16-20 Barakhamba Lane, New Delhi-110001.

b) Place of Work: Technical Support will be carried out at 1 Head Office, 5 Zonal Offices, 24 Regional Offices, and 169 District Offices across India (List enclosed as Annexure-A).

c) Last date and time of Sale of Tender document: 05/01/2011 upto 2:00 pm.

d) Last date and time of receiving Tenders : 06/01/2011 upto 3:00 pm.

e) Date and time for opening Tenders: 06/01/2011 at 3:30 pm. Date of opening of price bid will be communicated later on.

f) Total Number of pages of Tender document: 19 pages.

The Bids should be submitted in two separate envelopes containing the following:-

1) Part-I (Technical Bid) : Bid must be in a sealed envelope containing the EMD of Rs. 10,00,000/-(Rupees Ten Lac only), in the form of draft or pay order in favour of Food Corporation of India, payable at New Delhi from a Nationalized Bank/Scheduled Bank. The Technical Bid must contain documentary evidence of all the items listed in the eligibility criteria. A DD/Pay Order in favour of “Food Corporation of India” for Rs. 500/- (Rupees Five hundred only) payable at “New Delhi” drawn on a Nationalized Bank/ Scheduled Bank towards cost of Tender document in cases where the Tender document has been downloaded from the website shall also be placed with the Technical bid. Wherever the Bid document has been downloaded from the website it should be indicated on the envelope containing Technical Bid as ‘Through Website’.

2) Part-II (Price Bid): Sealed envelopes containing the rate in rupees per month per person, along with taxes applicable, for outsourcing of IT Personnel should be quoted separately. The envelope should be super scribed as ‘PRICE BID’ along with a warning: "Do not open with the Technical Proposal."

Both Bids (Technical and Price) duly filled in and signed on each page shall be placed into an outer envelope and sealed. This outer envelope shall be superscribed with clear marking stating: "DO NOT OPEN, EXCEPT IN PRESENCE OF THE EVALUATION COMMITTEE" along with the following information:

• Name of the Bidder

• Date and time of submission

• Bidder’s address

The Technical Bid and Price Bid shall be prepared in indelible ink. It shall contain no

inter-lineation or overwriting, except as necessary to correct errors made by the

Bidder itself. The duly authorized representative who has signed the Bid shall also sign

against any corrections made in the Bid document. All the proposals will have to be

submitted ONLY in HARD BOUND (Hard bound implies such binding between two

covers through stitching or otherwise whereby it may not be possible to replace any

paper without disturbing the document) form with all pages sequentially numbered

either at the top or at the bottom right corner of each page. It should also have an


2

index giving page wise information of all documents. Incomplete proposal or those

received without hard bound will summarily be rejected. The Tender should be submitted as per enclosed Annexure' B" in Sealed Envelope duly marked as "Tender for Outsourcing of IT Personnel work under Tender No. K-I/IT-Cadre/2010/, to Deputy General Manager (Computer), Food Corporation of India, 16-20, Barakhamba Lane, New Delhi – 110 001. Tenders not containing the EMD would be out rightly rejected.

2. PRE-QUALIFICATION (ELIGIBILITY) CRITERION

The Tendering Company / Firm / Agency should fulfill the following technical specifications:

1) The Registered office or one of the Branch offices of the Company/Agency/Firm should be located in Delhi, India.

2) The Company / Firm / Agency should be registered with Income Tax, Service Tax, and EPF/ESI Departments.

3) The Bidder should comply with the following eligibility criteria for Prequalification:

S. No. Criteria Documents to be submitted as

qualifying documents 1 Turnover

a)

The Bidder should have annual turnover of not less than INR 3 Crore from Man Power Supply (Data Entry) or Software / Application Maintenance or Hardware Maintenance or Networking Maintenance and related IT managed services in each of the last Three financial years (FY 2006-2007, 2007-08 and 2008-09 respectively).

Acknowledgement from the Auditors of the Company stating clearly the turnover from Man Power Supply (Data Entry) or Software / Application Maintenance or Hardware Maintenance or Networking Maintenance and related IT managed services, in each of the last three financial years (FY 2006-2007, 2007-08 and 2008-09 respectively).

b)

The Bidder should be profitable in each of the last three Financial Years (FY 2006-2007, 2007-08 and 2008-09 respectively).

Audited financial statements (reflecting overall turnover and the turnover specific to services/product lines) for the past three Financial Years and other satisfactory evidences such as authorized signatory, auditor's certificate etc. The Income Tax Returns filed by the company for the last three Assessment Years should also be submitted.


3

S. No. Criteria Documents to be submitted as qualifying documents

2 The Bidder should be registered with Income Tax, Service Tax, EPF/ESI Department. Bidder should have been in existence in India for a minimum period of 3 years as on 31.03.2010

Copy of the Registration Certificates.

3 The Bidder should have an active (valid at

least till June 2010) ISO 9001:2000 and CMMI

Level 5 certification at the time of submission

of the Bid

ISO 9001:2000 and CMMI level 5 Certificate

4 The Bidder should have minimum 100 permanent employees on its payrolls as on 31st March 2010

Self Certificate to the effect signed by the HR Department of the Bidder should be submitted.

5 The Bidder must have executed at least Two project (Project should have been completed by 31.03.2010) in Man Power Supply of minimum 200 resources in total (in Data Entry/Technical Support only) worth INR 100 lakh each in last three years

Project description, with budget, dates, and project completion Certificates from the client and reference names of concerned officials and financial value of the projects performed.

6 The Bidder must have provided manpower for Technical Support in at least 25 locations in India in the last 3 financial years.

Proof of supply of manpower to different locations in the last three Financial Years to be attached.

3. TENDER EVALUATION CRITERIA

1.1 Technical Bid Evaluation

The Bidders who are fulfilling the minimum eligibility criteria as laid down in paragraph 2

above should only apply. The Bid in respect of the Bidders who does not fulfill the minimum

eligibility criteria are liable to be summarily rejected. The Technical Bids of the Bidders who

fulfill the minimum eligibility criteria will only be considered.

1.2 Commercial Bid Evaluation The Commercial Bids of the Bidders who are qualified in the Technical Bid evaluation, with the least financial quotation (overall) shall be taken up for consideration.

4. IMPLEMENTATION MODEL

The project will commence within 6 weeks of awarding the contract. The Vendor will have to deploy manpower for Technical Operation, Technical Maintenance etc. It will be the responsibility of Vendor’s manpower to ensure the maintenance of the related IT Setup and hardware, system software updation and ensuring the desired operational level at all the offices from the date of deployment of the personnel upto 31.03.12.


4

The Vendor’s manpower will provide Technical Support to cover all the operational/functional requirements viz LAN/WAN management, bandwidth management, e-mail management, antivirus/patch management etc. at 199 FCI locations upto 31.03.2012. Qualification of the Resource The required educational qualifications and experience would be: (i) Project Coordinator: B.Tech (Computer Science) / B.Tech (Electronics & Communications) / MCA from AICTE recognized institution with minimum of Six years experience in networking, Hardware Engineering/LAN Maintenance. (ii) Technical Support Engineer: B.Tech (Computer Science) / B.Tech (Electronics & Communications) / MCA from AICTE recognized institution with minimum of three years experience in networking, Hardware Engineering/LAN Maintenance. (iii) Network Engineers: B.Tech (Computer Science) / B.Tech (Electronics & Communications) / MCA from AICTE recognized institution with minimum of two year experience in networking, Hardware Engineering/LAN Maintenance. (iv) Technical Assistants (IT): B.Sc (Computer Science/IT)/BCA from AICTE recognized institutions with a minimum two year of experience in networking. Roles and Responsibilities Primary Responsibilities of these personnel would be:

• They would be responsible for the operating system and associated subsystems. • Provide system-level support of multi-user operating systems, hardware and

software tools, including installation, configuration, maintenance, and support of these systems.

• Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.

• Ensure smooth running of systems at the deputed place with focus on the application.

• Identify alternatives for optimizing computer resources. • Assist personnel of other departments as a computer resource. • Provide on-the-job training to new department staff members. • Provide computer orientation to new company staff. Provide refresher training to

persons required to be trained by FCI. • Provide minor programming for some in-house IT projects. • Oversee the implementation of IISFM and FAP and troubleshoot and lend technical

support where needed. • Any other IT or IT Project related job as is required from time to time. • He shall be the focal point of interaction for hardware agencies, software agencies

and other computer related agencies. • Project Coordinator at HO would be single point of contact for FCI, in taking care of

timely deliverables/response of the Vendor services.


5

5. TERMS OF PAYMENT

Payment Schedule Equal Monthly Payment: All payments would be made by the respective office (Reference to pt. no. 13 of other terms and conditions), on submission of the bill by the vendor, after deduction of penalties based on satisfactory performance.

6. PRICE SCHEDULE

To be submitted separately in a Sealed Envelope as per Annexure ‘C’

7. OTHER TERMS AND CONDITIONS

1. The Executive Director (IT) FCI, Head office- New Delhi reserves the right to reject any

or all Tenders without assigning any reasons and FCI will not be liable for any costs and

consequences incurred by the intending Tenderer. Further FCI shall not be responsible

for any postal delay for non-receipt of Tender by due date and time for whatsoever

reason.

2. Incomplete offer/offers not conforming to the manner prescribed/offer not submitted

on prescribed Tender Form or late/delayed/conditional Tender shall not be considered

and shall be summarily rejected.

3. EMD will be liable for forfeiture in the event of Bidder resiling or modifying their offer

within the validity period of acceptance of offer. Earnest Money of all unsuccessful

Tenderer will be returned without interest within 15 days of the award of Contract.

4. If the Service Providing Agency after award of the Contract fails to deploy manpower

within 6 Weeks from the date of award of the Contract or fails to perform the

assigned work, his full EMD/SD amount with FCI will be forfeited.

5. The Earnest Money Deposit of the successful Agency will be held with FCI as Security

Deposit till the completion of the project. The successful Agency will have to submit a

Performance Guarantee in the form of Bank Guarantee issued by any Nationalized

Bank in the format prescribed at Annexure-‘F’ for an amount of 5 % (including the

EMD amount) of the total project cost offered and valid up to one year and six months

from date of commencement of the project. On successful completion of the contract

such amount of EMD adjusted against the Performance Guarantee will be refunded

without any interest.

6. If the successful Tenderer had previously held any contract and furnished Security

Deposit, the same shall not be adjusted against this Tender and a fresh Security

Deposit will be required to be furnished.

7. Offer will remain valid for acceptance for 45 days from the date of opening of Tender

and can be extended by another 15 days at the discretion of FCI.


6

8. The work of Manpower Supply will be outsourced to the Agency for a period upto

31.03.2012. The contract with the Agency could be further extended by another

twelve months at mutually agreed terms and conditions. However, the contract is

liable to be terminated at any time by FCI by giving two month’s notice, without

assigning any reasons.

9. The selected Agency shall immediately provide a substitute in the event of any person

leaving the job due to his/her personal reasons. In case there is delay in providing

substitute, beyond three working days, it shall attract liquidated damages of Rs.2000/-

, Rs 1500/-, Rs 1200/-, and Rs 1000/- per day per person inclusive of all taxes, duty and

Liability respectively for each Project Coordinator, Technical Support Engineer,

Network Engineers, Technical Assistant (IT).

10. The Project Coordinator deputed at FCI Headquarter by the Agency would be

responsible for immediate interaction with concerned FCI officials so that optimal

services of the persons deployed by the Agency, at any FCI offices, could be availed

without any disruption. Besides the above coordination work he would also be

responsible for carrying out other IT related work as per the primary Roles and

responsibilities elucidated above.

11. Technical Support has to be carried out during working hours of the respective offices.

12. The Service Providers are required to quote the rate on per person per month basis,

clearly mentioning all taxes & other liabilities separately in Indian Rupee in the

Sealed Envelope as per enclosed Annexure ‘C’. The Service provider will have no

claim over and above the sanctioned rate in any event.

13. For the personnel deployed in Headquarters and Zonal Offices, the agency shall raise

the bills to these offices respectively and the payment shall be released by the

concerned office. In the case of the personnel deployed in the district offices as well as

the Regional Office the bills shall be raised to and the payment released by the

concerned Regional Office. The Agency shall raise monthly bill, in triplicate, along with

attendance sheet duly verified by officials concerned under whom the persons have

been deployed and submit the same in the first week of the succeeding month. The

payment will be released by the concerned office in the second week of the

succeeding month, after receipt of relevant bill and supporting papers.

14. The claims in bills regarding Employees State Insurance, Provident Fund, and Service

Tax etc. should be necessarily accompanied with documentary proof pertaining to the

concerned month bill. As far as EPF is concerned, it shall be the duty of the Agency to

get PF code number allotted by the RPFC against which the PF subscription, deducted

from the payment of the personnel engaged and equal employer’s amount of

contribution should be deposited with the respective PF authorities within seven days

of close of every month. The Agency shall produce certificate of deposit of statutory

payment to their personnel in order to avoid any liability on the part of FCI. A requisite

portion of the bill /whole of the bill amount shall be withheld till such proof is

furnished, at the discretion of the concerned offices.


7

15. The Service Providing Agency shall be solely responsible for the redressal of grievances

/ resolution of disputes relating to person deployed by them. FCI shall, in no way, be

responsible for settlement of such issues whatsoever.FCI shall not be responsible for

any damages, losses, claims, financial or other injury to any person deployed by

Service Providing Agency in the course of their performing the functions/duties or

payment towards any compensation.

16. For all intents and purposes, the Service Providing Agency shall be the “Employer”

within the meaning of different Labour Legislation in respect of personnel so

employed and deployed in the offices of FCI. The persons deployed by the Agency in

the office of FCI shall not have claims of any master and servant relationship nor have

any Principal and Agent relationship with or against FCI.

17. In case of termination of this contract on its expiry or otherwise, the persons deployed

by the Service Providing Agency shall not be entitled to and will have no claim for any

absorption in the regular or otherwise capacity in the office of FCI. Service Providing

Agency (Contractor) should make this known to persons deployed by them.

18. The personnel deployed by the Service Providing Agency shall be the employees of the

Agency and shall neither claim nor shall be entitled to any pay, perks and other

facilities admissible to casual, adhoc, regular / confirmed employees of FCI during the

contract or after expiry of the contract.

19. The IT Personnel should have valid work experience. Concerned Offices of FCI, have

sole discretion to deny the services of any Technical Support Engineer if not found

suitable for the said work.

20. The antecedents of persons deployed shall be got verified by the Agency from local

police authority and an undertaking in this regard to be submitted to the department

Agency should ensure that, their personnel observe proper decorum while posted for

duties in FCI.

21. Any liability arising out of accident or death of any personnel while on duty shall be

borne by the Agency.

22. The personnel engaged by the Agency shall not accept any illegal gratification or

reward in any shape.

23. The Agency shall also be responsible to provide authenticated details with regard to

the personnel so deployed with the Corporation like proof of age, residential address

(Permanent/Temporary), educational and professional qualifications, experience etc.

They are also required to submit two passport size photographs of the personnel

deployed, duly attested by a Gazetted officer/Notary.


8

24. The Contracting company/Firm/Agency shall not be allowed to transfer, assign, pledge

or sub-contract its right and liabilities under the contract to any other Agency without

the prior written consent of FCI.

25. If at any time during the currency of the contract, either party is subject to Force

Majeure, which can be termed as civil disturbance, riots, strikes, tempest, etc. Which

may prevent either party to discharge the obligation, the affected party shall promptly

notify the other party about the happening of such an event. Neither party shall by

reason of such event be entitled to terminate the contract in respect of such

performance of their obligations. The obligations under the contract shall be resumed

as soon as practicable after the event has come to an end or ceased to exist. The

performance of any obligation under the contract is prevented or delayed by reason

of the event beyond a period mutually agreed to, if any, or seven days, whichever is

more, either party may at its option terminate the contract.

26. If the Agency is a Joint Venture/Consortium/Group/Partnership of two or more

persons, all such persons shall be jointly and severally liable to FCI for the fulfillment

of the terms of the contract. Such persons shall designate one of them to act as

leader with authority to sign. The Joint Venture/Consortium/Group/Partnership shall

not be altered without the approval of FCI.

27. If any Money shall, as the result of any instructions from the Labour authorities/any

other authority or claim or application made under any of the Labour laws, or

Regulations, be directed to be paid by FCI, such Money shall be deemed to be payable

by the Agency to FCI within seven days. The FCI shall be entitled to recover the

amount from the Agency by deduction from Money due to the Agency or from the

Performance Guarantee.

28. The Bidder should be registered with the concerned authorities of Labour Department

under Contract Labour(R&A) Act 1970 and Delhi Works Contract Act (wherever

applicable) and submit copies of the same.

29. The Agency shall ensure full compliance of all Statutory Laws of India with regard to

this contract and shall be solely responsible for the same. The Agency shall submit

copies of acknowledgements evidencing filing of returns in time and shall keep the

Employer fully indemnified against liability of tax, interest, penalty, etc. of the Agency

in respect thereof, which may arise.

30. Any dispute and or difference arising out of or relating to this contract will be resolved

first through joint discussion of the Authorized Representatives of the concerned

parties. However, if the disputes are not resolved amicably by joint discussion, then

the Civil Courts under Delhi Jurisdiction shall adjudicate the matter.

31. The personnel so deployed by the Agency shall maintain the secrecy and

confidentiality of the work of the Corporation and they shall perform the work

assigned to them by the Corporation with due diligence and integrity. Further the

Agency shall indemnify and keep the Corporation indemnified against any


9

damage/loss pecuniary or otherwise caused by the act of the personnel so deployed

by the Agency.

32. The Corporation reserves the right to assign any additional duty to the personnel so

deployed by the Agency as and when required and no extra payment will be

admissible in case of extra assignment.

33. Tendering Agency shall also be liable for depositing all taxes, levies, cess etc. on

account of service rendered by it to the various offices under FCI to concerned

authorities from time to time as per extent rules and regulations in the matter.

34. The Tendering Agency shall maintain all Statutory Registers under the applicable Law.

The Agency shall produce the same, on demand to the concerned authority of Food

Corporation of India or any other authority under Law.

35. The Tax Deduction at Source (T.D.S) shall be deducted as per the provisions of Income

Tax Department, as amended from time to time and a Certificate to this effect shall be

provided to the Agency by concerned offices of FCI.

36. In case, the Tendering Agency fails to comply with any statutory / taxation liability

under appropriate law, and as a result thereof the FCI is put to any loss / obligation,

monitory or otherwise, FCI will be entitled to get itself reimbursed out of the

outstanding bills or the Performance Security Deposit of the Agency, to the extent of

the loss or obligation in monetary terms.

37. Certificate of Data Security should be given as per enclosed Annexure 'E'

38. The Bidder should furnish a Certificate as per enclosed Annexure ‘D’ that all the terms

and conditions of the Tender document are understood by the Tenderer and the

Tenderer is ready to abide by the same without any variation.


10

ANNEXURE- A

List of offices where personnel are to be posted

Name of Zonal/Regional/Distt. Office. Name of Zonal/Regional/Distt.Office

Headquarter ZONAL OFFICE(EAST)KOLKATA

ZONAL OFFICE(NORTH), NOIDA West Bengal Region(Kolkata)

Delhi Region(N.Delhi) Malda

Naraina Jalpaiguri

Shakti Nagar Purulia

Punjab Region ( Chandigarh ) Hoogli

Jallandhar Calcutta (North)

Ludhiana Non-Port Depot, Calcutta

Amritsar Port Depot, Calcutta

Ferozepur 24-Parganas

Bhatinda Burdwan

Sangrur Murshidabad

Hoshiarpur Birbhum

Faridkot Nadia

Gurdaspur Midnapur

Kapurthala Cooch-behar

Patiala Howrah

Chandigarh (Ropar) West Dinajpur

Moga Bankura

Haryana Region (Panchkula) Siliguri

Karnal Durgapur

Rohtak Sikkim

Hissar Bihar Region ( Patna )

Kurukshetra Patna

Faridabad Gaya

H.P. Region (Shimla) Purnia

Mandi Muzaffarpur

Dharamshala Bhagalpur

J&K Region ( Jammu ) Darbanga

Jammu Chhapra

Srinagar Saharsa

U.P.Region ( Lucknow ) Samastipur

Hapur Madhubani

Bulandshahar Motihari

Saharanpur Madhepura

Moradabad Orissa Region ( Ranchi )


11

Bareilly Sambalpur

Lucknow Titlagarh

Faizabad Cuttack

Sitapur Balasor

Shahjahanpur Jeypore

Gonda Behrampur

Banda Bhubaneswar

Azamgarh Jharkhand Region ( Ranchi )

Allahabad Ranchi

Kanpur Hazaribagh

Varanasi ZONAL OFFICE(NE), GUWAHATI

Jhansi Assam Region (Guwahati)

Agra Guwahati

Gorakhpur Nowgaon

Aligarh . Jorhat

Uttranchal Region (Dehradun) Silchar

Haldwani Kokrajhar

Dehradun Dubrugarh

Srinagar (Garhwal) North Lakhimpur

Rajasthan Region (Jaipur) Tezpur

Jaipur New Bongaigaon

Jodhpur Arunachal Pradesh Region (Itanagar)

Sriganganagar Banderdewa

Alwar Tezu

Udaipur Bomdilla

Kota Pasighat

Bikaner N.E.F. Region (Shillong)

Ajmer Agartala

ZONAL OFFICE(SOUTH), CHENNAI Shillong

A.P.Region ( Hyderabad ) Aizwal

Taddapalligudam N&M Region (Dimapur)

Guntur Dimapur

Kakinada Imphal

Vijayawad ZONAL OFFICE(WEST), MUMBAI

Warrangal D.G.M. (PORT OPERATIONS)

Nalgonda Kandla (Ghandidham)

Sanathnagar(HBD) M.P. Region ( Bhopal )

Visakhapatnam Satna

Srikakulam Jabalpur

Nellore Bhopal


12

Nizamabad Indore

Kurnool Gawalior

Mehboobnagar(Taranaka) Ujjain

Khammam Sagar

Karimnagar Chhatisgarh Region ( Raipur )

Port Blair Raipur

Kerala Region( Trivandrum ) Durg

Trivandrum Bilaspur

Cochin ( Kochi ) Maharashtra Region (Mumbai)

Kattayam Panval

Alleppey (Alappuzha) Borivilly

Palghat Manmad

Quilon (Kollam) Poona

Trichur (Trissur) Nagpur

Calucut (Kozhicode) Goa

Kannur (Cannanore) Gujarat Region (Ahmedabad)

Karnataka Region ( Bangalore ) Sabarmati

Mysore Rajkot

Bangalore Baroda

Raichur

Hoogli

Shimoga

Tamilnadu Region (Chennai)

Egmore (Chennai)

Coimbatore

Tuticorin

Thanjavur

Cuddalore

Vellore


13

ANNEXURE -B

APPLICATION – TECHNICAL BID For providing Technical Support Services to Food Corporation of India.

1. Name of Tendering Company/firm/Agency (Attach certificate of registration)

2. Name of Proprietor/Partner/Director of Company/Firm/Agency

3. Full Address of Registered Office ______________________________________ ______________________________________ Telephone Number: ______________________ FAX Number: ___________________________ E-mail Address __________________________

4. Full Address of Operating Branch ______________________________________ ______________________________________ Telephone Number: ______________________ FAX Number: ___________________________ E-mail Address __________________________

5. Banker of Company/Firm/Agency (Full Address) ______________________________________ (Attach certificate copy of statement _____________________ Of A/C for the last three years) Telephone Number of Banker_________________________

6. PAN/GIR No. ______________________________________ (Attach attested copy)

7. Service Tax Registration No. ___________________________ (Attach attested copy)

8. E.P.F. registration Number _____________________________ (Attach attested copy)

9. ESI Registration Number ______________________________ (Attach attested copy)

10. ISO 9001:2000 and CMMI level 5. (Attach attested copy)

11. No. of permanent employees on payroll as on 31.12.2009 (Attach Self Certificate)


14

12. Financial Turnover of the Tendering Company/Firm/Agency for the last 3 financial years. (attach separate sheet if space provided is insufficient) Financial Year Amount (in Rs. Lakh) Remarks if any

2006-07

2007-08

2008-09

13. Give details of the major similar contracts handled by the Tendering

Company/Firm/Agency in manpower supply of Data entry operators or technical support persons during the last three years in the following format: S.No. Details of client along

with address, telephone numbers

Amount of Contract (Rs. Lakh)

No of Manpower supplied

Duration of Contract From -To

1.

2.

3.

13(a). Proof of manpower supplied in atleast 25 locations in India in the last three(3), financial years.

14. Give details of other major IT related contracts handled by the Tendering

Company/Firm/Agency during the last three years in the following format: S.No. Details of client along

with address, telephone numbers

Amount of Contract (Rs. Lakh)

Duration of Contract From

Duration of Contract To

1.

2.

3.

15. Additional information (including documents as per eligibility criteria) ,if any

(Attach separate sheet, if required)


15

ANNEXURE- C

PRICE BID

(To be submitted in a separate envelope*)

Rates for outsourcing of IT Personnel in FCI Offices across India.

Name of the Tendering Company/Firm/Agency……………………………………………………………….

Total cost as per column (7) in words (Rs):____________________________________ We further confirm our acceptance to the terms and conditions of the Tender Document and that the above quoted rates would be valid for a contract period upto 31.03.2012. *There should be no cutting/overwriting in the Price Bid

Signature of the Tenderer with Stamp and Date

Resource Category (1)

No of Resources (2)

Cost per person per month (Rs) (3)

Taxes and other liabilities (including all statutory liabilities like EPF, ESI etc) on Col no. 3 (4)

Service Charges (5)

Total Cost per person per month(Rs) (6)

Total Cost for resources per month (Rs)i.e Col 2X6 (7)

Project Coordinator 1

Technical

support Engineer 5

Network

Engineers 24

Technical

Assistant, IT 169

Total

Cost (Rs)


16

ANNEXURE- D

DECLARATION

1. I ____________________ Son/Daughter/Wife of ________________ signatory of the Agency/Firm mentioned above is competent to sign this declaration and execute this Tender document.

2. I have carefully read and understood all the terms and conditions of the Tender and undertake to abide by them.

3. The information/documents furnished along with the above application are true and authentic to the best of my knowledge and belief. I/We am/are well aware of the fact that furnishing of any false information/fabricated document would lead to rejection of my Tender at any stage besides liabilities towards prosecution under appropriate law.

Signature of authorized person Full Name: ____________ Seal _______________ Date: ________________ Place: _______________


17

ANNEXURE - E

DATA SECURITY I/We hereby certify that the Food Corporation of India (FCI) shall have absolute right on the digital data and output products processed/produced by me/us. I/We shall be responsible for security/safe custody of data during processing. I/We also certify that the digital data will not be taken out of the building premises (as the case may be) on any media. The original input data supplied to me/us by FCI or digital data and output products processed/produced from input data will not be passed on to any other Agency or Individual other than the authorized person of FCI. I/We shall abide by all security and general instructions issued by FCI from time to time.

Signature of authorized person Full Name: ____________ Seal _______________ Date: ________________ Place: _______________


18

ANNEXURE - F

Format of Bank Guarantee for Performance Guarantee

(To be issued by a Nationalized Bank in India)

(To be stamped in accordance with Stamp Act)

(The non-judicial stamp paper should be in the name of issuing Bank)

Ref……………………………. Bank Guarantee No………

Date ……………………………

This deed of Guarantee executed at ……………….by ………………………………… (Name of the

Bank) having its Head/Registered Office at …………………… hereinafter referred to as the

“Guarantor” which expression shall unless repugnant to the context or meaning thereof

include its successors, administrators, executors and assigns) on this the ………..day of

…………(Month) 2010 in favour of the Food Corporation of India having its Office at Khadya

Sadan, Headquarters, 16-20, Barakhamba Lane, New Delhi – 110001 (hereinafter called “FCI”

which expression shall unless it be repugnant to the context or meaning thereof include its

successors, administrators, executors and assigns) having awarded to M/s

…………………………………………………… with its Registered/Head Office at ……………… (hereinafter

referred to as the ‘Contractor’, which expression shall unless repugnant to the context or

meaning thereof, include its successors, administrators, executors and assigns), a Contract by

issue of FCI’s letter No……………….. Dated ………. and the same having been unequivocally

accepted by the Contractor resulting in a ‘Contract’ bearing No. ………………………… dated ……….

valued at …………….. for ……………………………………….. (Scope of Contract) and the Contractor

having agreed to provide a Contract Performance Guarantee for the faithful performance of

the entire Contract equivalent to 5% (Five percent) of the said value of the Contract to the

FCI.

We ……………………………… (Name of Bank) having its Head Office at and a branch Office at

……………….. among other places do hereby guarantee and undertake to pay FCI, on demand

any and all monies payable by the Contractor to the extent of Rs. ……………… as aforesaid at

any time upto……….(days/month/year) without any demur, reservation, contest, recourse or

protest and /or without any reference to the Contractor. Any such demand made by Food

Corporation of India on the Bank shall be conclusive and binding notwithstanding any

differences between Food Corporation of India and Contractor or any dispute pending before

any court, tribunal or any other authority. The Guarantor undertakes not to revoke this

Guarantee during its currency without previous written consent of the FCI and further agrees

that the Guarantee herein contained shall continue to be enforceable till Food Corporation of

India discharges this Guarantee.

The FCI shall have the absolute liberty without affecting in any way the liability of the

Guarantor under this Guarantee from time to time to extend the time for performance of the

Contract by the Contractor. The FCI shall have the full liberty, without affecting this

Guarantee, to postpone from time to time the exercise of any powers vested in them or of

any right which they might have against the Contractor, and to exercise the same at any time

in any manner, and either to enforce or to forbear to enforce any covenants, contained or

implied, in the Contract between the FCI and the Contractor or any other course of or remedy

or security available to the FCI. The Guarantor shall not be released of its obligations under

these presents by any exercise by the FCI of its liberty with reference to the matters aforesaid


19

or any of them or by reason of any other acts of omission or commission on the part of the

FCI or any other indulgence shown by the FCI or by any other matters or thing whatsoever

which under law would, but for this provision, have the effect of relieving the Guarantor.

The Guarantor also agrees that the FCI at its option shall be entitled to enforce this Guarantee

against the Guarantor as a principal debtor, in the first instance without proceeding against

the Contractor and notwithstanding any security or other guarantee that FCI may have in

relation to the Contractor’s liabilities

Notwithstanding anything contained herein above our liability under this Guarantee is

restricted to Rs. ………..…….. and it shall remain in force up to and including………and shall be

extended from time to time for such period (not exceeding one year), as may be desired by

M/s ………………… whose behalf this Guarantee has been given.

The Guarantor has power to issue the guarantee and the undersigned is duly authorized to

execute this guarantee pursuant to the power granted under

…………………………………………………………In witness whereof the Guarantor has set its hands

hereunto on the day, month and year first herein above written.

Signed and delivered by ………………………..

(Bank) by the hand of Mr. ……………………..

its …………….and authorized official

Bank’s Common Seal………………………………

Attorney as per Power of Attorney No……

WITNESSES

………………………….

(Signature)

………………………….

(Name)

…………………………

(Address)

………………………...

(Signature)

…………………………

(Name)

…………………………

(Address)

Note: *This sum shall be five percent (5%) of the total Contract Price.

** The date will be as per clause 7 (5) of this Tender form.